Book Now: Reiah Hotel Kusatsu

Very good
From 68 reviewsSee what guests said
7.3

Real reviews from real guests

Agoda Reviews (68)Booking.com Reviews (108)
7.3
Very good
From 68 reviews
Read reviews from:
Cleanliness7.9
Facilities7.7
Location5.4
Room comfort and quality7.5
Service8.4
Value for money7.6
Provided by verified guests of Agoda
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Showing 60 verified guest comments
7.0
Very good
Loan from Australia
Solo traveler
Double - Smoking
Stayed 2 nights in April, 2015
spacious room”
cleanliness, comfortable and spacious room
15-20min walk to kusatsu station which isn't that close to the train station. they do have complimentary shuttle to drop off at the station.
Reviewed April 08, 2015
7.7
Very good
farah from Indonesia
Group
Double - Non-Smoking
Stayed 3 nights in March, 2015
far from city”
close to 2 good restaurants and 7/11. the bed is big enough for 2 people. very cheap.
The staffs are very friendly and they can give you free ride to and from the subway station. free breakfast eventhough my room didn't come with breakfast. It's an old hotel but the room is clean and nothing can beat the price! It is quite far from the city.
Reviewed April 07, 2015
2.7
Kah from Malaysia
Couple
Twin - Non-Smoking
Stayed 4 nights in March, 2015
Bad experience ”
Staff cannot speak english. Location too far from train station. shuttle bus timing not flexible
Reviewed April 04, 2015
10.0
Exceptional
LAI from Malaysia
Solo traveler
Twin - Smoking
Stayed 1 night in November, 2014
Love there berakfast”
breakfast , value & wifi
This hotel is a bit far away from subway station. But there are shutter service is good just give them a call there will be arrive about 5min.
Reviewed December 04, 2014
8.0
Excellent
Kwan from Hong Kong
Couple
Double - Non-Smoking
Stayed 2 nights in November, 2014
Little bit far away from JR station”
good manner of staff and free shuttle bus for traffic between hotel and JR station
Feel Comfortable, but the room size is small.
Reviewed November 25, 2014
8.3
Excellent
atip from Thailand
Family with young children
Double - Non-Smoking
Stayed 1 night in November, 2014
better than I thought”
excellence services , clean
it 's too far from kusatsu station, but you could call to hotel too pick you up. the hardest is can you find the telephone number if the hotel??
Reviewed November 14, 2014
7.7
Very good
Anya from United States
Solo traveler
Double - Non-Smoking
Stayed 2 nights in November, 2014
Small hotel GREAT service”
Free pick up and drop off, free breakfast, Amazing staff
I was there for 2 nights. This hotel have one of most accommodating staff i have ever witnessed. Better then most 5 star hotels I stayed in.
Reviewed November 05, 2014
8.0
Excellent
Greg from Australia
Solo traveler
Twin - Non-Smoking
Stayed 2 nights in October, 2014
Very good value for money”
Comfort, cleanliness, quiet
Nice stay for two nights. Very affordable although located a few stations out of Kyoto. Hotel does provide a shuttle bus service to Kusatsu station. Bed and pillow a little too firm for my taste but otherwise the room was very good - clean and modern.
Reviewed October 24, 2014
7.0
Very good
Andrew from United Kingdom
Couple
Double - Smoking
Stayed 1 night in July, 2014
Great staff, station shuttle free of charge”
Staff, upgraded room, free shuttle service, vending machines in hotel for beer and drinks, laundry service
Reviewed July 28, 2014
8.4
Excellent
Ho from Hong Kong
Solo traveler
Double - Smoking
Stayed 2 nights in May, 2017
朝ごはん”
美味しいです
Reviewed June 08, 2017
8.0
Excellent
TOMOKO from Japan
Solo traveler
Double - Smoking
Stayed 6 nights in March, 2017
人間味溢れたスタッフさんたち”
子どもの進学でアパートがなかなか準備できなくて6連泊しました。私も二泊したのですが、スタッフさんたちの真心あふれる対応がありがたかったです。決してゴージャスなホテルではありませんが、朝ごはんも美味しく、子どもも一人暮らしのスタートを安心して迎えることができました。駅までの送迎もあるので、京都にも近くよかったです。また私だけで泊まりにいきます!
Reviewed April 10, 2017
8.4
Excellent
ochi from Japan
Group
Twin - Smoking
Stayed 3 nights in September, 2016
とても助かりました!”
ロックフェス開催期間中に利用させて頂きました。草津駅までの送迎を2日間ともしていただきとても助かりました。喫煙部屋でしたが煙草の匂いは気にならないほどでしたし、コンビニもすぐ近くにありとても便利でした
Reviewed September 20, 2016
2.3
atsuko from Japan
Solo traveler
Double - Non-Smoking
Stayed 1 night in October, 2015
素晴らしかった。”
車の送迎がある。近くに名所旧跡がある。スタッフの対応がとても良い
大変楽しく滞在させていただきました。食事も満足です。
Reviewed October 08, 2015
6.4
Good
Rattakan from Thailand
Family with young children
Double - Non-Smoking
Stayed 2 nights in November, 2015
มี7-11อยู่ตรงข้ามกับโรงแรม”
โรงแรมอยู่ไม่ไกลจากรถไฟฟ้า ห้องพักดีแต่แคบมาก
Reviewed April 17, 2016
9.7
Exceptional
suraphong from Thailand
Group
Double - Non-Smoking
Stayed 1 night in October, 2015
ที่พักอยู่ตรงสี่แยก”
ที่พักหาทางกูเกลมีหลงแต่อยู่ติดสี่แยกเลยห้องสวยดีอาหารอร่อย
มีมินิมาร์ทและร้านอาหารอยู่ข้ามโรงแรม
Reviewed December 13, 2015
5.7
montri from Thailand
Group
Double - Non-Smoking
Stayed 2 nights in November, 2014
โรงแรมที่อยู่ไกลสถานีรถไฟเกินไป”
บริการรถรับส่งฟรีจากโรงแรมมาสถานีรถไฟ พนักงานอัธยาศัยดี
โดยรวมถือว่าดีได้มาตรฐาน อาหารรสชาติปานกลาง แต่ช้อเสียคือตัวโรงแรมอยู่ไกลสถานีรถไฟค่อนข้างมากใช้เวลาเดินเฉลี่ย 15-20 นาที หรือต้องนั่งรถเมล์ข้อเสียคือรอรถนานมากเกินไป หากเป็นครอบครัวหรือไปหลายคนควรนั่งแท็กซี่หารเฉลี่ยแล้วพอๆกับนั่งรถเมล์
Reviewed December 24, 2014
10.0
Exceptional
CHUN from Hong Kong
Couple
Double - Non-Smoking
Stayed 2 nights in April, 2016
100分”
100分
Reviewed November 07, 2016
6.4
Good
TSE from Hong Kong
Solo traveler
Double - Smoking
Stayed 1 night in April, 2016
房間細,好清潔,職員好有禮貌,位置差”
位置差, 行去JR 草津20分鐘
Reviewed October 03, 2016
6.0
Sze from Hong Kong
Solo traveler
Twin - Non-Smoking
Stayed 4 nights in October, 2015
整體不錯, 除了一個前枱職員”
酒店附近有24小時食店和便利店
Reviewed November 24, 2015
7.0
Very good
HO from Hong Kong
Couple
Twin - Non-Smoking
Stayed 4 nights in November, 2015
平價,舒适,但離火車站太遠”
價錢平,舒服,清淨
Reviewed November 23, 2015
8.7
Excellent
Raddy from Macau
Solo traveler
Double - Smoking
Stayed 1 night in November, 2015
好ok”
服務好但交通有點兒不方便非常寧靜嘅城市
Reviewed November 23, 2015
8.7
Excellent
Hon from Macau
Group
Twin - Non-Smoking
Stayed 2 nights in April, 2015
性價比極高的酒店”
房間很大, 房間設備很性全, 免費車位
員工的服務態度非常好, 亦會主動與我談話, 由於酒店離車站約有30分鐘步行路程, 所以員工會主動查詢客人是否有接送的需要; 房間的環境十分好, 以普通酒店的價錢, 有4星或5星酒店的房間大細, 觀景也十分好; 酒店設有免費車位, 若租車的朋友而可考慮此酒店
Reviewed July 15, 2015
7.0
Very good
Sum from Hong Kong
Group
Double - Non-Smoking
Stayed 3 nights in May, 2015
酒店位置偏遠”
早餐好吃,有專車接送比較方便,附近有餐廳和便利店
由於位置偏遠,酒店有專車接送,但晚上十點便暫停服務,酒店附近有幾間開到較晚餐廳,以及二十四營業的便利店。酒店的早餐少,但味道很好。房間很小,浴室很矮,而且很窄,洗澡的時候很不方便。
Reviewed May 29, 2015
8.0
Excellent
Queenie from Hong Kong
Group
Double - Non-Smoking
Stayed 2 nights in April, 2015
酒店周邊都有各種餐廳以供選擇,便利店也有數間,整體都萛方便,更有巴士出入市中心,價錢亦十分公道”
酒店有提供車站接送服務只須予早予約便可,酒店工作人員反應很快更會說英語溝通上絕無問題,而酒店天提供早餐雖然食款色不多但已感覺貼心,為顧客設想周到
Reviewed April 28, 2015
7.7
Very good
HAVEN from Macau
Solo traveler
Double - Non-Smoking
Stayed 2 nights in April, 2015
綜合不錯的酒店”
服務好
Reviewed April 15, 2015
9.0
Exceptional
chor from China
Family with teens
Double - Smoking
Stayed 3 nights in April, 2015
感覺很温暖”
員工服務態度很好,有車接送,也有超好吃的免費早餐
這次入住多得他們的幫忙。我因為對於下一間酒店有疑問,就找櫃臺幫忙,當值的兩個員工英語不太通,就叫我等會英文的同事回來再幫我,結果他們還主動到酒店餐廳找我,也很快幫我打電話到下間酒店把問題解決了。 盡管酒店有位置不太方便,他們有車接送出入jr草津站。如果徒步出入,大約30分鐘才到jr站。 早餐款式不多,但真的很好吃,幫忙節省不少旅費。 這次入院非常滿意
Reviewed April 15, 2015
7.3
Very good
tsz from Hong Kong
Solo traveler
Double - Smoking
Stayed 2 nights in April, 2015
值得到訪的酒店”
員工服務十分優秀,價格便宜,環境安靜
酒店遠離京都(草津站走25分鐘),但有穿梭巴士,酒店職員兼任司機,每天早晚運載住客到草津站。員工服務非常貼心,能說英語,幾次問路都用心回答,更列印地圖及相關交通路線。早餐簡單但味道不錯,房間有點小(兩個女生住親密一點可以),但設備齊全。重要是價格便宜。在這裡留下美好印象,謝謝各員工的用心服務。
Reviewed April 13, 2015
5.3
Kwei from China
Family with teens
Double - Non-Smoking
Stayed 1 night in November, 2014
酒店比較簡陋,走廊有d味,令人不舒服,房間一般,空調不夠。”
員工表現
交通不太方便,洒店設施麻麻,只是員工服務態度好!
Reviewed November 28, 2014
7.0
Very good
JAEDON from South Korea
Solo traveler
Double - Non-Smoking
Stayed 1 night in November, 2015
좋았습니다”
가격, 청결, 친절함
교토지역으로 되어 있으나 교토에서는 많이 멀어요!! 청결하고, 깔끔하고요. JR큐사츠 역까지 셔틀 서비스를 제공해주네요!!
Reviewed November 16, 2015
4.0
from South Korea
Group
Double - Non-Smoking
Stayed 2 nights in October, 2015
픽업은 해주나 다소 친절하지 않고 픽업요청 하는게 조금 번거로움”
깨끗함. 금연실인데 담배냄새가 남. 무료 조식.
Reviewed October 09, 2015
9.3
Exceptional
JONGWOO from South Korea
Family with young children
Double - Non-Smoking
Stayed 2 nights in April, 2015
가족과의 동반여행”
저렴한 숙박비용, 무료 조식, 깔끔한 객실
저렴한 가격에 친절한 직원 응대, 깔끔한 객실, 추가로 무료조식까지 포함되어 있어 너무나도 만족스러운 여행이었음.
Reviewed April 08, 2015
10.0
Exceptional
XI from China
Family with teens
Twin - Non-Smoking
Stayed 2 nights in November, 2015
非常好!”
性价比高、早餐好吃、干净整洁
只是离车站要开车5-8分钟。不过有专车预约接送。都是免费的。很准时。司机很好人。服务超级棒!赞一个!!!
Reviewed November 28, 2015
4.3
NANANG from Indonesia
Group
Double - Smoking
Stayed 2 nights in March, 2016
kamar terlalu sempit”
tidak ada
Reviewed March 16, 2016
6.4
Good
YA from Taiwan
Group
Double - Non-Smoking
Stayed 1 night in April, 2016
鄉下走走”
離京都約25分鐘車程,離車站走路約10分鐘,既然來到郊區位置,不如好好享受一下遠離人潮且安靜的環境吧,往北一點的近江八蹯是不錯的選擇
Reviewed July 09, 2016
8.4
Excellent
LON-CHEN from Taiwan
Group
Double - Non-Smoking
Stayed 2 nights in May, 2016
Nice”
位置偏遠,但附近機能不錯
Reviewed May 29, 2016
8.0
Excellent
LON-CHEN from Taiwan
Group
Double - Non-Smoking
Stayed 2 nights in May, 2016
Have a good time ”
雖然偏遠,但附近機能不錯
Reviewed May 29, 2016
6.0
YAO-NAN from Taiwan
Family with teens
Twin - Non-Smoking
Stayed 1 night in February, 2016
乾淨方便”
值得推薦
Reviewed February 28, 2016
9.0
Exceptional
LIN from Taiwan
Solo traveler
Double - Non-Smoking
Stayed 2 nights in August, 2015
服務人員親切”
可以請飯店接送車站、服務人員很親切、客房舒適
Reviewed August 18, 2015
9.3
Exceptional
SHENG-WEI from Taiwan
Group
Double - Smoking
Stayed 2 nights in April, 2015
雖然離車站有一點距離 但真的是很不錯的旅館”
早餐的米飯真是好吃 又Q又香 ,接駁車 司機相當有禮拜且客氣
其實就真的距離上 離車站稍遠了點,要不然是一間相當不錯的飯店,早上吃早餐時,幾乎是日本人居多,草津市是特舒服的一站,少了觀光客的吵雜,多了一分悠閒的氛圍。
Reviewed April 18, 2015
8.7
Excellent
LIWEN from Taiwan
Solo traveler
Double - Non-Smoking
Stayed 1 night in September, 2014
注意地點”
我給高評價…一點除外:距離車站遠,如果找到離jr線近的就不是這家(2.1公里)
Reviewed September 16, 2014