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Excellent
From 2393 reviewsSee what guests said
8.7
Recommended by 95% of guests

Real reviews from real guests

Agoda Reviews (2394)Booking.com Reviews (401)
8.7
Excellent
From 2394 reviews
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Cleanliness9.2
Facilities8.1
Location9.5
Room comfort and quality8.6
Service8.7
Value for money8.2
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Showing 1656 verified guest comments
6.4
Good
Chaiwat from Thailand
Family with teens
Connecting Rooms for 4 People
Stayed 1 night in April, 2018
Good”
Location and accommodation was great But front desk (lady) ALWAYS said CANNOT, CANN’T Do without checking or trying. Disappointed with this such a reception whom will take care.
Reviewed April 15, 2018
We appreciate your comment. We are sorry to hear about the matter you felt. We have shared your comment and we will try toward improvement of further service. We look forward to serving you again.
Responded May 10, 2018
Remm Shin-Osaka
9.6
Exceptional
HOANG from Vietnam
Family with teens
Economy Double Room Non-Smoking
Stayed 5 nights in February, 2018
Good location but too small for family with kids”
Great for couple. The rooms are so small. But location and everything are exceptional.
Reviewed April 14, 2018
9.6
Exceptional
Apiruck from Thailand
Couple
Economy Double Room Non-Smoking
Stayed 1 night in April, 2018
Such a convenient accommodation in Osaka ”
If you are looking for convenient accommodation, I’ll recommen this hotel. Due to location, you just arrived Shin Osaka station and you can enter to hotel at their 3rd floors. Every electronic item, which you might expect to have in digital world, are delivered in your room. The most appreciation is officer in their that make more engagement to all visitors.
Reviewed April 14, 2018
9.6
Exceptional
Morten from Denmark
Couple
Economy Double Room Non-Smoking
Stayed 5 nights in April, 2018
Modern hotel in Central location”
Besides visiting a few places in Osaka, we used Shin-Osaka as a starting point for daytrips to Himeji Castle, Kyoto and Nara using Shinkansen. Hence living directly on top af the station was more than perfect. Also it provided plenty of options for buying breakfast items in either 7-Eleven, FamilyMart, other small supermarket or in a bakery and naturally there where plenty of lunch/dinner options too. The room was quiet, the bed firm as we like it and the aircondition and the general service is great. All in all a great experience!
Reviewed April 11, 2018
9.6
Exceptional
Aditi from India
Family with teens
Economy Double Room Non-Smoking
Stayed 2 nights in April, 2018
Next to JR Shinkansen platform (in the station)”
The entrance is opposite a McDonalds in Shin-Osaka station and is very convenient while using any JR line to travel. The economy double room is small with a queen bed- a bit cramped, but surprisingly the bathroom was bigger compared to others. All toiletries were provided and an electric kettle and two free bottles of water per day.
Reviewed April 10, 2018
8.8
Excellent
totok from Indonesia
Couple
Economy Double Smoking
Stayed 2 nights in March, 2018
Nearby Shinkansen station”
Easy access from Shin-osaka station.
Reviewed April 09, 2018
8.0
Excellent
Connie from Taiwan
Couple
Stayed 1 night in December, 2017
great”
great
Reviewed April 09, 2018
9.2
Exceptional
EVELYN from Singapore
Family with teens
Connecting Rooms for 4 People
Stayed 4 nights in April, 2018
Great and convenient place to stay”
The only con is the room is a bit small.
Reviewed April 06, 2018
10.0
Exceptional
GANAPATHY from Singapore
Family with teens
Twin Smoking
Stayed 2 nights in April, 2018
Shin Osaka stay memorable”
Hotel in good location and easy transportation to anyway in Japan local or bullet train just few floor. Good eatery and. Good shopping
Reviewed April 06, 2018
6.8
Good
Chee from Singapore
Business traveler
Economy Double Room Non-Smoking
Stayed 1 night in March, 2018
Great hotel with restaurant and shops just below the hotel”
30mins away from namba and umeda station where all the street foods and attractions are. Connected to shin osaka shinkansen, convenient to whom travel to kyoto and other regions
Reviewed April 05, 2018
Thank you very much for staying with us. We hope you enjoyed Kansai. Always welcome to your home away from home.
Responded May 10, 2018
Remm Shin-Osaka
10.0
Exceptional
Kim from Philippines
Group
Economy Double Room Non-Smoking
Stayed 4 nights in March, 2018
Amazing, neat, convenient, for travellers using trains”
so many food selections at the shin-osaka station, and very convenient and very clean rooms. but not so spacious
Reviewed March 30, 2018
7.6
Very good
Lin from Singapore
Business traveler
Economy Double Room Non-Smoking
Stayed 2 nights in March, 2018
Very good”
Very convenient, good location
Reviewed March 20, 2018
8.8
Excellent
Sharon from Singapore
Family with young children
Connecting Rooms for 4 People
Stayed 2 nights in March, 2018
I love this hotel because of it’s location. It’s just above the Shin-Osaka station.”
The staff were helpful as they allow to leave our luggages before check-in and after check-out. I’ll definitely recommend this hotel to my friends.
Reviewed March 19, 2018
10.0
Exceptional
Tanet from Thailand
Couple
Economy Double Room Non-Smoking
Stayed 2 nights in March, 2017
Location ดีมาก”
สำหรับใครที่มาโอซาก้า ถ้าไม่อยากเจอความวุ่นวายมากและต้องการเดินทางไปสนามบิน Kansai สะดวก แนะนำโรงแรมนี้เลย โรงแรมตั้งอยู่ภายในสถานี Shin Osaka เลย ไม่ต้องเดินออกจากตัวอาคาร มีป้ายบอกทางตลอดจนถึง Lobby โรงแรม ภายในโรงแรมตกแต่งได้โมเดิร์นมากๆ มีม่านกั้นระหว่างห้องนอนและห้องน้ำ ไม่ต้องกังวลครับ
Reviewed March 17, 2018
8.8
Excellent
Surasak from Thailand
Couple
Economy Double Room Non-Smoking
Stayed 4 nights in November, 2017
Excellent”
The Best Location in Osaka Main Station
Reviewed March 15, 2018
8.0
Excellent
ario from Indonesia
Family with young children
Economy Double Smoking
Stayed 3 nights in November, 2017
Very good”
i've stayed in this hotel for 4 days, the hotel is strategically located above JR station & it really helps for my family to move around osaka. i wish the price could be lower down :)
Reviewed March 13, 2018
8.0
Excellent
Livein from Australia
Couple
Economy Double Room Non-Smoking
Stayed 1 night in February, 2018
Very good”
It would be good if the website had instructions of where the entrance was. It was quite hard to find if you are not familiar with a big train station. Apart from that, the hotel room is quite small but it has the basic necessities required.
Reviewed March 12, 2018
9.6
Exceptional
Amy from New Zealand
Couple
Economy Double Room Non-Smoking
Stayed 1 night in March, 2018
Great location. ”
This hotel situated right in Shin-Osaka station making it very easy to catch Shinkansen if you were bound to go to different cities. Staff very friendly. Room is small but well designed. It utilized its spaces neatly and very modern ++++
Reviewed March 08, 2018
9.6
Exceptional
Nichapat from Thailand
Group
Economy Double Room Non-Smoking
Stayed 2 nights in February, 2018
Good location, A bit pricey”
Convenient location surrounded by train station, restaurant and convenience stores.
Reviewed March 02, 2018
10.0
Exceptional
Kristine from Philippines
Couple
Economy Double Room Non-Smoking
Stayed 4 nights in February, 2018
Good location for JR Pass User”
Easy to find and such a breeze if you are using JR Pass.
Reviewed March 01, 2018
5.2
Lai from Hong Kong
Solo traveler
Economy Double Room Non-Smoking
Stayed 2 nights in August, 2017
Above average”
No shopping and dinning areas around.
Reviewed March 01, 2018
Thank you for staying with us and we appreciate your feedback. Unfortunately,Shin-Osaka area cannot beat Umeda/Namba for shopping and dining since we are located in a business district. Instead,we hope you enjoyed our location very close to Shinkansen Train for your trip. Again,thank you very much for your time to leave the comment and we look forward to serving you again. Warmest regards. Front Manager.
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Remm Shin-Osaka
9.6
Exceptional
diana from Indonesia
Family with teens
Economy Double Room Non-Smoking
Stayed 2 nights in February, 2018
Best Hotel in Osaka”
+ : just above Shin Osaka Station, very convinient for traveller, surounded with many gift shop and fast food restaurants, minimalist style Hotel, unique shower, clean and helpfull staff - : price little bit expensive
Reviewed February 27, 2018
8.0
Excellent
soon from Singapore
Couple
Economy Double Room Non-Smoking
Stayed 1 night in December, 2017
Right at the train station”
Nice view, room pretty new, convenient for commuting by train and buses
Reviewed February 22, 2018
10.0
Exceptional
rodolfo from Philippines
Couple
Economy Double Room Non-Smoking
Stayed 2 nights in February, 2018
MY STAY IN OSAKA”
GOOD HOTEL, NEAR RAIL STATION
Reviewed February 19, 2018
10.0
Exceptional
João from Brazil
Couple
Economy Double Room Non-Smoking
Stayed 4 nights in October, 2017
Amazing and modern”
very clean and modern room great value and convenient location
Reviewed February 07, 2018
9.6
Exceptional
wong from Brunei Darussalam
Solo traveler
Stayed 2 nights in January, 2018
Convenient ”
This my 5th stay in this hotel.Easy to access to JR,Subway and Shinkansen.Clean room and cozy.Nice staffs.Will be back again for my next trip to Osaka.
Reviewed January 22, 2018
9.2
Exceptional
wong from Brunei Darussalam
Solo traveler
Economy Double Room Non-Smoking
Stayed 1 night in January, 2018
Great Location”
Located at Shin-Osaka station.Direct train from Kansai airport about 55min. Easy access to JR,Subway and Shinkansen.Room size was just nice for single or couple.Clean and cozy room.will be back again for my next trip to Osaka.
Reviewed January 22, 2018
9.2
Exceptional
wong from Brunei Darussalam
Solo traveler
Economy Double Room Non-Smoking
Stayed 1 night in January, 2018
Convenient location”
Located at Shin-Osaka station.just at the south gate of Shinkansen gate.Easy to access to JR,subway and Shinkansen.Convenient for traveler with many luggage
Reviewed January 22, 2018
7.6
Very good
SHAN from China
Family with young children
Twin Non Smoking
Stayed 2 nights in December, 2017
Convenient but room is too small”
The twin bed room is better and larger than double bed room.
Reviewed January 12, 2018
9.6
Exceptional
Melissa from Australia
Couple
Economy Double Room Non-Smoking
Stayed 1 night in January, 2018
Exceptional”
Entrance was in shin-Osaka station making it very easy for our Shinkansen the next morning. Room was nice and felt bigger. Great bathroom and comfortable bed. Service was excellent and no issues with electronic check out.
Reviewed January 11, 2018
8.0
Excellent
YI-CHING from Taiwan
Business traveler
Economy Double Room Non-Smoking
Stayed 1 night in December, 2017
good for biz traveller”
It's located inside the Shin-Osaka station building, can access from station. great location. Please note that the neighbors are biz and school. It's very quiet place.
Reviewed January 11, 2018
7.6
Very good
Hsin
Solo traveler
Stayed 1 night in January, 2018
Overall is good.”
Much dust on the bedside.
Reviewed January 10, 2018
8.0
Excellent
Tsui from China
Family with young children
Corner Twin - Non-Smoking
Stayed 5 nights in January, 2018
Good value”
Good view, good location and good service
Reviewed January 07, 2018
9.6
Exceptional
Gerald from Singapore
Couple
Stayed 3 nights in January, 2018
location is perfect”
it was a breeze when you need to take the Shinkansen cos the hotel is just next to it. With many food options nearby
Reviewed January 06, 2018
9.2
Exceptional
Usman from Indonesia
Family with young children
Connecting Rooms for 4 People
Stayed 3 nights in December, 2017
Good hotel location”
Pros : good location close to shin osaka station, very clean room. Very responsive staff. Vending machine Con : the room is very small, although the bath room size is at decent size. The scenery from our room is ac unit
Reviewed January 05, 2018
10.0
Exceptional
LuLu from Indonesia
Family with teens
Connecting Rooms for 4 People
Stayed 3 nights in December, 2017
perfecto!”
great location
Reviewed January 04, 2018
9.6
Exceptional
Gail from United States
Solo traveler
Economy Double Room Non-Smoking
Stayed 2 nights in December, 2017
Would stay again”
Small room, but all amenities in a modern, well-organized layout.
Reviewed January 03, 2018
7.6
Very good
NUR from Brunei Darussalam
Couple
Economy Double Room Non-Smoking
Stayed 2 nights in December, 2017
location-wised”
the hotel is in the shin osaka station
Reviewed December 29, 2017
8.0
Excellent
sirima from Thailand
Family with teens
Economy Double Room Non-Smoking
Stayed 3 nights in December, 2017
Very good”
very good
Reviewed December 24, 2017
8.0
Excellent
Jaturapud from Thailand
Couple
Economy Double Room Non-Smoking
Stayed 4 nights in December, 2017
Location”
The hotel is located in shin-osaka station which is really convenient for traveller who use shinkansen for travel.
Reviewed December 19, 2017
8.8
Excellent
Tsung from Taiwan
Family with young children
Economy Double Room Non-Smoking
Stayed 1 night in October, 2017
Mike”
Good location but the room is smaller.
Reviewed December 19, 2017
6.4
Good
Miranda from China
Solo traveler
Stayed 1 night in December, 2017
The Room is very very small”
It is not expect to pay for this price with so small room, also it is just right beside the air conditioning systems, the guest only can see those air conditioning machines
Reviewed December 17, 2017
8.4
Excellent
Narong from United States
Solo traveler
Economy Double Room Non-Smoking
Stayed 1 night in December, 2017
Small room, but very convenient location.”
The hotel is almost inside Shin Osaka station. So, it’s best in term of location. Room is small but very clean. It has a massage chair in the room; not a big typical massage chair. Shower stall has nice shower faucets. Everything seems to be modern. You don’t even have to flush the toilet. It automatically does that for you, a little bit strange at the beginning.
Reviewed December 11, 2017
7.2
Very good
Chi from Hong Kong
Couple
Economy Double Room Non-Smoking
Stayed 4 nights in December, 2017
style hotel , good service”
good location just within 5 mins walk to Osaka station
Reviewed December 11, 2017
8.0
Excellent
Hong from Singapore
Couple
Economy Double Room Non-Smoking
Stayed 2 nights in December, 2017
Very good location but room size is very small”
Pros: Very good location and located above Shin-Osaka station. Lots of restaurant and shopping. Cons: Room is very small. Will recommend for short period of stay if you are not able to accept the room size.
Reviewed December 07, 2017
6.4
Good
Yoshiki
Business traveler
Economy Double Room Non-Smoking
Stayed 1 night in November, 2017
Good choice for business stay.”
Great location. A little pricy for the size of the room, i.e. compact room. Lack working table space or lounge at the hotel. Check in strict from 2pm. Good bed and room amenities for a good night’s rest.
Reviewed December 04, 2017
We are grateful that you have taken the time to post a review of your recent stay. We are very happy to hear that you have enjoyed your stay, and we hope that you will consider us again for your next visit to Osaka. Warm regards. Front Manager.
Responded December 07, 2017
Remm Shin-Osaka
8.0
Excellent
Ong from Singapore
Solo traveler
Economy Double Room Non-Smoking
Stayed 1 night in October, 2017
Right beside the Subway!”
Good location for staying if stopping over. Small rooms.
Reviewed December 01, 2017
7.2
Very good
Hui from Singapore
Couple
Stayed 3 nights in November, 2017
Very good”
happy to stay here, room abit small but good location.
Reviewed November 30, 2017
8.0
Excellent
Milly from Singapore
Solo traveler
Economy Double Room Non-Smoking
Stayed 3 nights in November, 2017
Very good”
V convenient location & easy to locate !! Modern hotel !!
Reviewed November 28, 2017
10.0
Exceptional
Hoe from Malaysia
Business traveler
Stayed 1 night in November, 2017
A very Clean , quiet and excellent located hotel ! ”
Revisit the hotel on the way back home. Just like the hotel so much ! Check out time at 12pm is a plus to me . It is very good hotel , and I will be returning.
Reviewed November 25, 2017