Royal Hotel Durban
Royal Hotel Durban
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Deluxe Double or Twin Royal Hotel Durban
Deluxe Double or Twin
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Lobby Royal Hotel Durban
Lobby
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Lobby Royal Hotel Durban
Lobby
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Interior view Royal Hotel Durban
Interior view
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Very good
Location
7.7
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What guests are saying:
I want to thank the staff for making me feel comfortable even when I was not feeling well, they went all out to help me. I only think that parking is a bit expensive and a bit disorganised. In totality, I enjoyed my stay and would certainly go back.
Cynthia from South Africa
Solo traveler
Nothing
Doreen from South Africa
Group
The stay was very restful. We spend most of the night partying at local clubs and had restful night afterwards. Please change your TVs to flat screens. The stuff was very helpful, the rooms were neat, and everything was perfect.
Gerard from South Africa
Group
Great place, great location, great deal.
Phetsile from Swaziland
Group
my stay at Royal Hotel was very fabulous, i enjoyed each and every moment there, and i even went to an extent of extending my stay. i would go there again if i decide to visit Durban. what i like about them is their friendly staff, they made me feel like am at home.
Matamela from South Africa
Family with young children
looking forward to visiting again
Bheki from South Africa
Group
I’m definitely coming back. Friendly staff except for one lady at the reception who was very rude. I had to give her a piece of my mind. Just one rotten potato
Nduduzo
Couple
I enjoyed my stay and extended for 2 more nights. Quite peaceful and serene inside. Beautiful though old furnisher. The large room was cleaned daily and linen changed daily. Staff were always courteous and willing to go the extra mile.
Nandipha from United Kingdom
Solo traveler

Royal Hotel Durban

Very good location
- Inside city center
- What's nearby?
Very good
From 573 reviewsSee what guests said
7.6
/
10
Very good cleanliness
7.8
Value for money7.8
Distance to city center1.00 Km
Location rating7.7
Nearest airportKing Shaka International Airport (DUR)
Distance to airport27.8 km
  • Airport transfer

  • Sauna

  • Air conditioning

  • Bar

Select your room
7.7
Very good
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Main Tower Lower Floor Twin Room - Non-Smoking
Main Tower Lower Floor Twin Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe - Best Available Rate
Deluxe - Best Available Rate
...
  • Room size: 30 m²/323 ft²
  • City view
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Economy Double or Twin Room
Economy Double or Twin Room
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    Deluxe Single
    Deluxe Single
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      Luxury Room Shared Bed
      Luxury Room Shared Bed
      ...
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        More about Royal Hotel Durban

        More about Royal Hotel Durban

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

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        What's nearby

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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (573)Booking.com Reviews (2643)
        7.6
        /
        10
        Cleanliness7.8
        Facilities7.1
        Location7.7
        Room comfort and quality7.7
        Service7.7
        Value for money7.8
        Provided by verified guests of Agoda
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        All guests (573)
        All room types
        Showing 387 verified guest comments
        12345
        8.0
        Excellent
        Thulani from South Africa
        Couple
        Deluxe Double or Twin
        Stayed 6 nights in December, 2018
        Awesome Durbs Bacaetion ”
        It was our baecation... Twas really nice the place being the first time and all in Durbs.. Only bummer was the parking issue at the hotel.. That they charge you R75 a day for u to enter and exit as many times as you want... So if you were staying for 5 plus days you'll feel it. The breakfast was nice and so were the rooms.
        Reviewed January 08, 2019
        9.6
        Exceptional
        Kobola from South Africa
        Solo traveler
        Deluxe Double or Twin
        Stayed 2 nights in January, 2019
        Good services”
        Hospitality and staff very friendly
        Reviewed January 15, 2019
        4.8
        Mthokozisi from South Africa
        Family with young children
        Deluxe Double or Twin
        Stayed 3 nights in December, 2018
        The manager makes promises he can't keep claiming misunderstanding. ”
        The cleaning staff think they're making you a favour by cleaning your room. They're not monitored hence they don't clean properly.In essence, the hotel does not have free wifi as they claim. It's just 200 mb per day which doesn't last that long. Breakfast is one of the worst I've ever seen. Half cooked sausages, boiled eggs embedded in spicy sauce, poorly done scrambled egg and generally tasteless side dishes. There is no complementary water in the rooms. Nothing shows that you are being welcomed. The popular Mzansi Magic Channel is missing from their bouquet, falling behind from most hotels. My stay was the unpleasant one, I will never ever visit that hotel.
        Reviewed December 22, 2018
        8.8
        Excellent
        Mei from Taiwan
        Solo traveler
        Deluxe Double or Twin
        Stayed 1 night in October, 2018
        high C/p value suitable for family ”
        1 Very very good location 2 View deck is wonderful 3 Old as a 4* hotel it needs restore but that's why the price is so acceptable. 4 The receptionists are O.K. for a ordinary hotel but as a 4* hotel it seems they need more professional. 5 We had to meet our tour bus at 6:45 and the kitchen prepared our breakfast box at 6:20 not only the volume but the sandwiches are very delicious. 6 Anyway high C/P value worth of recomendation . I would like to come back again.
        Reviewed October 18, 2018
        8.4
        Excellent
        Sediba from Botswana
        Family with teens
        Deluxe Double or Twin
        Stayed 3 nights in January, 2019
        SD from Botswana ”
        Value for money
        Reviewed January 12, 2019
        9.6
        Exceptional
        Sibonelo
        Couple
        Deluxe Double or Twin
        Stayed 1 night in November, 2018
        Excellent”
        The staff is excellent
        Reviewed January 11, 2019
        4.8
        Sibusiso from South Africa
        Business traveler
        Executive Suite
        Stayed 2 nights in December, 2018
        Acceptable”
        The facility is poorly maintained and close to a dump. Old vibrating elevators with only one working unsupervised. No Generator back-up. c The Hotel should be shut down and refurbished. Very unsafe with NO working Smoke detectors. Night shift Manager on duty on the 7th Dec 2018 is utterly useless and an idiot of note. Having to fight to get a remote control for a TV. I sensed that he's an Indian that is RACIST thinking every Black/African man should succumb to his arrogance. Call me for more because I plan to shut that facility down pronto
        Reviewed December 12, 2018
        2.0
        Urshla from South Africa
        Group
        Deluxe Double or Twin
        Stayed 1 night in October, 2018
        Bad”
        Dear Agoda. My guests and I had a total of 10 rooms booked In 20th Out 21st Oct. We were all disgusted with the poor quality of the room. They had a musty stale smell. It was below the range rooms and Agoda does not stipulate that below of the range rooms are given for a cheaper price. The manager was rude and refused to move us considering all bookings were made and paid up well in advance. I would like Agoda to please look into this. Agoda should not have a hotel like this on your profile as it will only tarnish your well known name. Due to myself and my guests aweful experience at the Royal Hotel I would like some kind of compensation for our stay. Sad to say it was my 50th Birthday Party celebrated at the Hotel and we were still not given any satisfaction from the Manager. This was very dissapointing. We were all booked on the 4th floor. Disgusting. Please revert to me asap. Thank you Urshla Govender
        Reviewed October 25, 2018
        2.0
        Urshla from South Africa
        Group
        Deluxe Double or Twin
        Stayed 1 night in October, 2018
        Bad”
        Dear Agoda. My guests and I had a total of 10 rooms booked In 20th Out 21st Oct. We were all disgusted with the poor quality of the room. They had a musty stale smell. It was below the range rooms and Agoda does not stipulate that below of the range rooms are given for a cheaper price. The manager was rude and refused to move us considering all bookings were made and paid up well in advance. I would like Agoda to please look into this. Agoda should not have a hotel like this on your profile as it will only tarnish your well known name. Due to myself and my guests aweful experience at the Royal Hotel I would like some kind of compensation for our stay. Sad to say it was my 50th Birthday Party celebrated at the Hotel and we were still not given any satisfaction from the Manager. This was very dissapointing. We were all booked on the 4th floor. Disgusting. Please revert to me asap. Thank you Urshla Govender
        Reviewed October 25, 2018
        5.2
        Amiya from South Africa
        Family with young children
        Deluxe Double or Twin
        Stayed 2 nights in December, 2018
        Parking is a major issue”
        Parking is a big mess. You need to park somewhere else and you need to pay R 75 per night. Couple of hours of your arrival will go in sorting out your parking. Once you checked in then rarely someone will listen to your complain. I stayed there for two nights without Aircon. I requested 10 times to arrange at least a fan. Finally after a fight their manager arranged a fan at 10 PM.
        Reviewed December 31, 2018
        7.6
        Very good
        Tlholo from South Africa
        Group
        Deluxe Double or Twin
        Stayed 2 nights in December, 2018
        Very good”
        I honestly enjoyed staying here. The stuff was amazing, the break was good too. The rooms are spacious and clean. I only had 2 problems. The rooms are too cold at night. They say they put in an air conditioner but we couldn't find it, and spent 2 nights looking for it to turn it down. The other problem I has is that the hotel doesn't give enough information about itself. For example, in the room, there are usually papers welcoming us and also included are times or certain eating places and what to eat what where and numbers of calling different services. We often had to keep going downstairs to ask where do we have breakfast, what time does it close, which resturant offered what meals and so forth, an that type of information should be found in the room upon checking it.
        Reviewed December 24, 2018
        9.2
        Exceptional
        VICTOR from South Africa
        Family with teens
        Deluxe Double or Twin
        Stayed 4 nights in December, 2018
        Victor from South Africa ”
        Excellent services.
        Reviewed January 08, 2019
        9.2
        Exceptional
        La from United States
        Solo traveler
        Deluxe Double or Twin
        Stayed 2 nights in January, 2019
        Great find!”
        The hotel was lovely, breakfast was great, I didn’t use any of the facilities. It was reasonably priced even on short notice. Not too far from the beach.
        Reviewed January 07, 2019
        8.0
        Excellent
        Siyabulela from South Africa
        Couple
        Deluxe Double or Twin
        Stayed 2 nights in January, 2019
        Good place to stay in central to all activities city has to offer. Friendly and helpful staff ”
        Still room for improvement on lifts, ironing that cuts power, need to offer a different breakfast menu, imagine eating same thing over and over for seven days supper is the same.
        Reviewed January 05, 2019
        9.2
        Exceptional
        Ayanda from South Africa
        Couple
        Deluxe Double or Twin
        Stayed 3 nights in December, 2018
        Good & frustrating.”
        The parking arrangement is a nightmare!
        Reviewed January 04, 2019
        8.4
        Excellent
        Frank from Zimbabwe
        Family with young children
        Deluxe Double or Twin
        Stayed 2 nights in December, 2018
        Great”
        it was good
        Reviewed January 03, 2019
        8.4
        Excellent
        Frank from Zimbabwe
        Family with young children
        Deluxe Double or Twin
        Stayed 4 nights in December, 2018
        We had a great time!!”
        This was my second stay and I really liked how the hotel has managed to maintain their good breakfast. I was however disappointed with the fact that free WIFI is no longer available.
        Reviewed January 03, 2019
        8.0
        Excellent
        Shaun from South Africa
        Solo traveler
        Deluxe Double or Twin
        Stayed 1 night in August, 2018
        Lovely Rooms”
        The rooms are clean and spacious. Some of the reception staff are friendly - others are just preoccupied with other things and rude. I was able to leave my luggage in storage until I could check in so that was a good thing. Breakfast is amazing- a full spread in the dining hall with staff waiting on you.
        Reviewed August 15, 2018
        8.8
        Excellent
        Asheen from South Africa
        Solo traveler
        Deluxe Double or Twin
        Stayed 1 night in October, 2018
        Awesome staff”
        Because of wonderful , caring & amazing staff like Eric, who go out of their way to make your stay that much more memorable, I continue to stay at the Royal Hotel. Great service!
        Reviewed November 23, 2018
        10.0
        Exceptional
        Sweetness from South Africa
        Family with young children
        Deluxe Double or Twin
        Stayed 2 nights in August, 2018
        Exceptional”
        Gugu you made us feel at home
        Reviewed November 07, 2018
        12345
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        Royal Hotel Durban
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