Sandos Caracol Eco Resort & Spa - All Inclusive
Sandos Caracol Eco Resort & Spa - All Inclusive
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Bed Sandos Caracol Eco Resort & Spa - All Inclusive
Bed
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Lobby Sandos Caracol Eco Resort & Spa - All Inclusive
Lobby
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Interior view Sandos Caracol Eco Resort & Spa - All Inclusive
Interior view
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Beach Sandos Caracol Eco Resort & Spa - All Inclusive
Beach
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Very good
Location
7.5
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Sandos Caracol Eco Resort & Spa - All Inclusive

Very good location
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Very good
From 13 reviewsSee what guests said
7.9
Value for money7.1
Distance to city center5 km
Location rating7.5
Nearest airportCozumel International Airport (CZM)
Distance to airport19.1 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Hot tub

  • Sauna

Room choices
8.4
Excellent
Room comfort & quality
Signature Eco Junior Suite (2 Adults + 1 Child)
Signature Eco Junior Suite (2 Adults + 1 Child)
...
  • 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Signature Eco Junior Suite (2 Adults + 3 Children)
Signature Eco Junior Suite (2 Adults + 3 Children)
...
  • 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Signature Eco Junior Suite (3 Adults + 1 Child)
Signature Eco Junior Suite (3 Adults + 1 Child)
...
  • 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Signature Eco Junior Suite (3 Adults)
Signature Eco Junior Suite (3 Adults)
...
  • 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Signature Eco Junior Suite (2 Adults + 2 Children)
Signature Eco Junior Suite (2 Adults + 2 Children)
...
  • 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Signature Eco Junior Suite (3 Adults + 2 Children)
Signature Eco Junior Suite (3 Adults + 2 Children)
...
  • 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Signature Eco Junior Suite
Signature Eco Junior Suite
...
  • 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Single Room
Single Room
...
  • 40 m²/431 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Signature Eco Superior (3 Adults + 1 Child)
Signature Eco Superior (3 Adults + 1 Child)
...
  • 29 m²/312 ft²
  • Shower
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Single Room
Single Room
...
  • 29 m²/312 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
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More about Sandos Caracol Eco Resort & Spa - All Inclusive

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Real reviews from real guests

Agoda Reviews (13)Booking.com Reviews (617)
7.9
Very good
From 13 reviews
Cleanliness7.8
Facilities10.0
Location7.5
Room comfort and quality8.4
Service8.0
Value for money7.1
Provided by verified guests of Agoda
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Room type
Deluxe Whirlpool Bathtub
Junior Suite Whirlpool Bathtub
Superior Ocean View
Standard Garden View All Inclusive
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Showing 13 verified guest comments
4.0
CLEMENT from Canada
Group
Superior Ocean View
Stayed 2 nights in December, 2012
should of been better”
The overall grounds was nice
We had problems checking in. First room they offered us was not what we reserved. Second room they gave us was also not what we reserved. Third room they gave us was ok. During the night there was a rain storm, water came in the room throught the patio doors, which were closed properly. There was a big poddle of water on the floor in the morning. On the second day (after the first night) they never cleaned the room. We were gone the whole day, when we returned at 10pm the rooms had not been made, the beds not made and the towels not changed. Since it was almost time for bed there was no point calling at that time. The beach was not very nice. The pool and the grounds of the resort was nice, probably its best feature. For the price we paid I expected better. Next time I will choose a different resort.
Reviewed December 16, 2012
8.3
Excellent
Monia from Sweden
Family with young children
Junior Suite Whirlpool Bathtub
Stayed 7 nights in March, 2012
Exilente!!”
Had everything and moore
Very god stay. Food, entertainment, room, beach. Everything was top class! Taxi 10 minutes to go to playa del carmen and 5.th avenue 115 pesos.
Reviewed March 25, 2012
10.0
Exceptional
Cristina from Mexico
Family with young children
Deluxe Whirlpool Bathtub
Stayed 2 nights in October, 2011
I want to came back”
Many activities to fo
We were very happy at the hoivities for ttel, it is amaizing all the acthe kids.
Reviewed October 26, 2011
10.0
Exceptional
Camilo from Colombia
Couple
Deluxe Whirlpool Bathtub
Stayed 3 nights in May, 2018
Hotel Excelente para familias”
Este hotel es muy bonito, con naturaleza por todas partes. La comida muy rica. No pueden dejar de visitar el restaurante Teppanyaki para mi el mejor de todo mi viaje. Los Show en el teatro son muy buenos. Y el show de playa de la cultura Maya muy bueno. 100% recomendado.
Reviewed May 28, 2018
8.7
Excellent
Luis from Argentina
Couple
Junior Suite Whirlpool Bathtub
Stayed 2 nights in April, 2012
Muy buen hotel, para disfrutar la estadía.”
Ambiente para el relax, muy buena comida
El trato del personal fue muy cordial, los restaurantes con comida muy variada a toda hora. La habitación confortable, aunque el TV de tubo muy antiguo y 20" no estaba acorde al nivel de la misma ni del hotel. El SPA del hotel muy agradable y con todo lo necesario. La playa bien, pero el mar con muchas piedras. Muy buen nivel en los espectáculos nocturnos.
Reviewed May 07, 2012
6.0
Emilie from France
Couple
Deluxe Whirlpool Bathtub
Stayed 7 nights in October, 2017
un peu déçu”
L'extérieur est très bien. La personne à l'accueil nous a donné le numéro d'une chambre de quelqu'un d'autre. Quand on est arrivé dans la chambre, il y avait déjà des affaires dans la chambre et bien-sûr pas les notres. Une autre chambre nous a été attribué. Le jacuzzi ne fonctionnais pas et le ménage des toilettes laissaient à désirer. (Rouleaux de papier toilette tâché et le distributeur de papier WC cassé. La nourriture pas terrible. À part le personnel de l'accueil, le reste du personnel très gentil et poli. Le gros point positif c'est les animaux qui se promène en liberté dans l'enceinte de l'hôtel. Singe, koati, raton laveur, paon. Cela fait vraiment son effet.
Reviewed October 19, 2017
8.0
Excellent
Jean from France
Couple
Deluxe Whirlpool Bathtub
Stayed 2 nights in December, 2013
soleil ,plages , shopping”
plages magnifiques ,et shopping ,
personnel sympas ,chambre magnifique , petit dejeuner top ideal pour des vacances en amoureux
Reviewed July 04, 2014
2.0
erwin from Austria
Couple
Deluxe Whirlpool Bathtub
Stayed 6 nights in January, 2013
ein Traumresort”
Vielfalt, Entertainment, Pools
diese Anlage ist die beste, die wir je gebucht haben. Viele Restaurants, Bars, Pools, jede menge Unterhaltung. auch der Strand ist sehr schön. das highlight ist natürlich dass alles all inclusive ist. Auch die Cocktails. auch die nähe zu playa del Carmen ist positiv, wir hatten unser Mietauto und auch sonst gäbe es günstige Taxis, die vor dem Resort warten. der einzige negative Punkt war der Gestank, sowohl in unserem zimmer als auch in teilen der anläge.
Reviewed February 01, 2013
9.0
Exceptional
maria from Italy
Solo traveler
Standard Garden View All Inclusive
Stayed 12 nights in August, 2011
Struttura elegante e in ottima posizione”
Nonostante la struttura possa accogliere molte persone non ha mai dato la sensazione di affolamento
Armonioso inserimento nel contesto, ben ombreggiato, bella spiaggia seppur vicina a Playa del Carmen, camere ampie, ottimo anche per famiglie
Reviewed August 18, 2011
9.3
Exceptional
Linda from Sweden
Family with teens
Junior Suite Whirlpool Bathtub
Stayed 4 nights in February, 2012
Superservice och god mat”
Prisvärt (med erbjudande från Agoda)
hotellet inrymmer alla önskvära faciliteter: flera pooler, tennisbanor, gym, spa, flera restauranger, barnklubb, kvällsunderhållning. personalen bjuder på superservice och slätte är kliniskt rent. vi förlängde vå vistelse hos sandos vid 3 tillfällen
Reviewed March 19, 2012
9.3
Exceptional
Linda from Sweden
Family with young children
Junior Suite Whirlpool Bathtub
Stayed 2 nights in February, 2012
Renlighet är en dygd:)”
Nära till stranden och poolen på samma gång
Trevligt place för barnfamiljen...även för de som bara vill slappa....eller tom till de som gillar att träna. Vi stannade hela semestern 14 dar på samma ställe.
Reviewed March 19, 2012
9.3
Exceptional
Linda from Sweden
Family with young children
Junior Suite Whirlpool Bathtub
Stayed 5 nights in February, 2012
Stort och maffigt”
Barnen trivdes som fisken i vattnet
perfekta placet för barnfamiljen. tryggt, säkert och ett rejält utbud. buffeborden var fyllda av läkerheter för alla tycken och smaker. barnen kunde inte få nog av glassen. favoriten var nog alla fruktshakes. mamma och pappa fick garanterat nog med mat + desserter och gick säkert upp ett par kilo.
Reviewed March 19, 2012
9.3
Exceptional
Linda from Sweden
Family with young children
Junior Suite Whirlpool Bathtub
Stayed 3 nights in March, 2012
Service i världsklass”
Kliniskt rent & fantastisk service av personal.
Hotellet beläget på ett eget stort område direkt vi havet. Strävar efter att hålla ett ekologiskt tänk på sin anläggning. Funkar väl si så där....då mängder av mat kastas varje dag. Trevligt med den lummiga miljön, även om det innebär att växtligheten når ändå inpå balkongen. Vilket inte släpper in så mycket sol. Servicen på hotellet är excellent och anläggningen hålls kliniskt ren. Anläggningen erbjuder SPA, barnklubb, uppträdanden, tennis, gym. Finns flera restauranger i området som alla erbjuder fantastisk mat. Flera pooler. Varav en dedikerad barnpool (som var si så där) Några minus: - Medlemsprogramet de försöker erbjuda liknar pyramidspel och upptog en hel förmiddag för hela familjen. - Internetuppkoppling är både seg och hutlöst dyr. Enda stället på anläggningen där servicen var riktigt usel. På det hela är både vuxna och barn jättenöjda med sin vistelse. Alla lade säkert på ett par kilo pga av den goda maten....skulle gått på gymet lite mer ofta:)
Reviewed March 15, 2012
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