Sands Macao Hotel
Sands Macao Hotel
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Deluxe Suite - Bed Sands Macao Hotel
Deluxe Suite - Bed
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Lobby Sands Macao Hotel
Lobby
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Interior view Sands Macao Hotel
Interior view
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Swimming pool [outdoor] Sands Macao Hotel
Swimming pool [outdoor]
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See map Sands Macao Hotel
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Location
Excellent
8.4
See all 34 photos Sands Macao Hotel
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Excellent
From 419 reviewsSee what guests said
8.4
Recommended by 89% of guests
  • Air conditioning

  • Daily housekeeping

  • Bar

  • Casino

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Room choices
8.6
Excellent
Room comfort & quality
Executive Suite
Executive Suite
...
  • Harbor view
  • 120 m²/1292 ft²
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • Harbor view
  • 60 m²/646 ft²
  • 1 king bed
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Macao Winter Escape Package - Executive Suite (Minimum 3 nights)
Macao Winter Escape Package - Executive Suite (Minimum 3 nights)
...
  • 120 m²/1292 ft²
  • Shower and bathtub
  • 1 super king bed
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Executive Suite
Executive Suite
...
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    Suite - Deluxe
    Suite - Deluxe
    ...
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      deluxe suite/CP
      deluxe suite/CP
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        Suite - De Luxe
        Suite - De Luxe
        ...
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          Executive Suite
          Executive Suite
          ...
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            executive suite/CP
            executive suite/CP
            ...
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              Deluxe Suite
              Deluxe Suite
              ...
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                More about Sands Macao Hotel

                More about Sands Macao Hotel

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (419)Booking.com Reviews (194)
                8.4
                Excellent
                Cleanliness9.0
                Facilities8.3
                Location8.4
                Room comfort and quality8.6
                Service8.9
                Value for money8.2
                Provided by verified guests of Agoda
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                Room type
                Deluxe Suite
                Executive Suite
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                Showing 345 verified guest comments
                12345
                8.4
                low from Singapore
                Couple
                Executive Suite
                Stayed 1 night in February, 2018
                Good location ”
                Good location and nice room
                Reviewed February 25, 2018
                10.0
                Samson from Philippines
                Couple
                Deluxe Suite
                Stayed 1 night in October, 2017
                this hotel is so peaceful and very relaxing”
                this hotel is for those people who dont like crowded and more of a quite hotel
                Reviewed October 22, 2017
                8.4
                OH from Singapore
                Couple
                Deluxe Suite
                Stayed 2 nights in September, 2017
                Bad front desk attitude”
                Hotel does not have enough Apple Charger for my friend. Front desk service crew don't seems to provide a good customer service, just brush us off by asking us to charge at the conceige counter. Being a 5Star hotel I didn't expect to receive such attitude from the front desk. Did not even apologise and guide us properly to the counter. If the mangement do saw this complaint please do something about it. Incident happen on 26th Sept morning between 3-4am.
                Reviewed October 02, 2017
                6.8
                Olivier from France
                Solo traveler
                Deluxe Suite
                Stayed 1 night in September, 2017
                Nice rooms”
                Nice rooms and location is outside of the too crowed Cotai strip, enjoyable. The breakfast is a big disappointment.
                Reviewed September 14, 2017
                9.6
                Vincent from Singapore
                Business traveler
                Deluxe Suite
                Stayed 2 nights in February, 2017
                Excellent room”
                Great hotel, good location
                Reviewed August 29, 2017
                6.4
                Ben from United States
                Solo traveler
                Deluxe Suite
                Stayed 2 nights in August, 2017
                Service could be better”
                I stayed an extra night due to the typhoon and below are what happened during my stay which I thought the hotel could have done better: 1. I tried to withdraw cash from ATM, but the ATM machine crashed (yes, I have never seen it either), the hotel staff said the ATM belong to the bank and they can't do anything about it, but asked me to go to the bank the next day to get it back. He says it happens a lot, so be prepared if using the ATM. In my opinion, it is not my fault, why should I change my plan to go to the bank? Why the hotel can't work it out with the bank and get my card back? 2. As I mentioned I stayed one extra day due to the weather and bought the breakfast package. However, the next day the restaurant was not open due to water outage. Sands has many properties in Macau, and their other properties did not have water issue. Why couldn't the hotel simply offer me to have breakfast at other properties? There are shuttles every 15 mins or so running between hotels. I understand that the weather caused the outage and no one wants to see that. If it is an issue all over Macau, I wouldn't be complaining. But my friend stayed at their other properties and had no problem. But all they had me do was to fill out their feedback form. So I am disappointed at how they handle the situation.
                Reviewed August 27, 2017
                6.4
                Ching from Hong Kong
                Family with young children
                Deluxe Suite
                Stayed 1 night in July, 2017
                Hotel room is big but lack of facilities ”
                Hotel room was big and nice. But staff quality was just average. My son cried a bit at the lobby and we were treated rulely by the security in black suit. Probably not a hotel for family. Also avoid the 888 restaurant which was full of tourists from the cave (you know what I mean).
                Reviewed July 25, 2017
                8.4
                priska from Indonesia
                Group
                Deluxe Suite
                Stayed 1 night in January, 2017
                quite a long time to wait for shuttle bus or taxi. ”
                lack of shuttle bus provided. long queue for taxi. we wait more than half an hour only 1-2 taxi come. we end up walking.
                Reviewed February 08, 2017
                8.8
                Swok from Malaysia
                Group
                Deluxe Suite
                Stayed 1 night in December, 2016
                -”
                -
                Reviewed January 02, 2017
                6.4
                Kiew from Singapore
                Family with teens
                Deluxe Suite
                Stayed 1 night in December, 2016
                hotel”
                Hotel not well decorated, far from city centre, boring
                Reviewed December 15, 2016
                8.8
                jackson from Malaysia
                Solo traveler
                Deluxe Suite
                Stayed 1 night in August, 2016
                GOOD HOTEL”
                GOOD HOTEL, LOCATION GOOD
                Reviewed December 03, 2016
                10.0
                Fuk from Hong Kong
                Solo traveler
                Deluxe Suite
                Stayed 1 night in October, 2016
                Good”
                Good
                Reviewed November 27, 2016
                8.4
                Wuthisan from Thailand
                Group
                Deluxe Suite
                Stayed 4 nights in October, 2016
                Location”
                This was my third visit. I like to stay at this side of Macau which has a lot of good local restaurants. This time has no complained. Everything looked the same maybe lesser crowded.
                Reviewed November 17, 2016
                8.4
                Marites from Singapore
                Couple
                Deluxe Suite
                Stayed 2 nights in October, 2016
                Great staff”
                Overall very good stay
                Reviewed November 01, 2016
                8.0
                chee from Singapore
                Couple
                Deluxe Suite
                Stayed 1 night in October, 2016
                ok”
                ok
                Reviewed October 25, 2016
                8.0
                TING from Malaysia
                Couple
                Deluxe Suite
                Stayed 4 nights in September, 2016
                Good”
                Good
                Reviewed September 21, 2016
                10.0
                hung from Hong Kong
                Business traveler
                Deluxe Suite
                Stayed 1 night in July, 2016
                Great Hotel”
                Nice Hotel!!!
                Reviewed July 18, 2016
                9.6
                Mark from China
                Group
                Executive Suite
                Stayed 1 night in May, 2016
                Damn...a bit expensive, but just win it back!”
                We had a group of us all go in for the 120sq/m suite and it was flawless. To be fair for 500USD it better be, but it really did take the cake. Best room I've ever stayed in. The Casino is one of the only you can have a drink in hand while gambling. That usually makes things significantly better or worse. Lucky enough we were on the former part of that statement. You want to have it all, here's the place. Book it.
                Reviewed May 30, 2016
                9.2
                Wuthisan from Thailand
                Family with young children
                Deluxe Suite
                Stayed 3 nights in March, 2016
                Good hotel for the price”
                we like this hotel. Stayed there quite a few times. the location may not be the best but if you don't mind walking a bit. this hotel is worth to stay.
                Reviewed March 21, 2016
                8.0
                Pearly from Singapore
                Family with young children
                Deluxe Suite
                Stayed 4 nights in December, 2015
                Overall stay was fine. It would be great if there ”
                Bathroom , room view and nice comfy bed
                Reviewed December 26, 2015
                12345
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