Secret Cliff Resort & Restaurant
Secret Cliff Resort & Restaurant
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"Staff there were extremely friendly and helpful."

Martin

09 April 2018

Guestroom Secret Cliff Resort & Restaurant
Guestroom
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Lobby Secret Cliff Resort & Restaurant
Lobby
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Lobby Secret Cliff Resort & Restaurant
Lobby
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Swimming pool Secret Cliff Resort & Restaurant
Swimming pool
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Very good
Location
7.5
See all 57 photos Secret Cliff Resort & Restaurant
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Secret Cliff Resort & Restaurant

Very good location
See what's nearby
Very good
From 3086 reviewsSee what guests said
7.8
  • Airport transfer

  • 580 meters to the beach

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 7 hours ago | 11 travelers are looking at this property right now
Superior Garden View
Superior Garden View
...
  • Garden view
  • 30 m²/323 ft²
  • 1 double bed
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Family Deluxe
Family Deluxe
...
  • Ocean view
  • 70 m²/753 ft²
  • 1 single bed and 1 double b...
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Deluxe Ocean View
Deluxe Ocean View
...
  • Ocean view
  • 35 m²/377 ft²
  • 1 double bed
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Junior Suite Ocean View
Junior Suite Ocean View
...
  • Ocean view
  • 64 m²/689 ft²
  • 1 double bed
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Junior Suite
Junior Suite
...
  • 64 m²/689 ft²
  • Shower and bathtub
  • 1 super king bed
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Executive Suite
Executive Suite
...
  • 80 m²/861 ft²
  • Shower and bathtub
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Superior Double or Twin Room with Sea View
Superior Double or Twin Room with Sea View
...
  • 24 m²/258 ft²
  • Shower
  • 2 single beds or 1 king bed
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Superior Villa Sunset
Superior Villa Sunset
...
  • 35 m²/377 ft²
  • Shower and bathtub
  • 1 double bed
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Deluxe Sunset View Villa
Deluxe Sunset View Villa
...
  • Sea view
  • 35 m²/377 ft²
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • 32 m²/344 ft²
  • Shower
  • 2 single beds or 1 king bed
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More about Secret Cliff Resort & Restaurant

More about Secret Cliff Resort & Restaurant

"Quite surrounding and good for rest n relax."

Reviewed 22 October 2017

Louis from Singapore

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Talay food1
1.4 km Asian, European, Thai
Rayaan's Oriental Restaurant
3.3 km Asian, European, Halal
Number 6
4.0 km Asian, Seafood, Thai
European cuisine
European cuisine
Rustic - Eatery & Bar
2.9 km European, Italian, Mediterranean
Akvavit sill & nubbe
6.5 km European, International, Scandinavian

What they offer

"Staffs are very nice."

SIWAPORN from Thailand

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3086)Booking.com Reviews (631)
7.8
Cleanliness8.1
Facilities7.5
Location7.5
Room comfort and quality7.9
Service7.9
Value for money7.9
Provided by verified guests of Agoda
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Room type
Superior Garden View
Deluxe Ocean View
Family Deluxe
Junior Suite Ocean View
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Showing 2799 verified guest comments
12345
7.6
Very good
Shanta from Malaysia
Couple
Deluxe Ocean View
Stayed 3 nights in September, 2018
staff very friendly ”
The staff very friendly and courtesy ..always there to assist the guest . Able to accommodate special request in short time
Reviewed September 13, 2018
6.8
Good
Saifulazreen from Malaysia
Couple
Deluxe Ocean View
Stayed 3 nights in September, 2018
In a middle of Patong & Kata beach”
It was kind if of a pleasure stay for us. Only that day 1 after checking-in into the room we saw coackroach on the pillow. There are 2 conditioners and 1 shampoo bottle in the bathroom which we do not know which one is soap or shampoo, and due to our experience luckily we know one of it is a conditioner. You have to bring your own cotton buds, shower cap, comb, toothpaste, toothbrush etc. No complimentary snacks in the room. If you eat you pay. Free 2 bottles of drinking water. Our room view is nice infront of the seaview but blocked by the trees. The restaurant is not halal for muslims.
Reviewed September 11, 2018
7.6
Very good
MUN from Malaysia
Family with young children
Deluxe Ocean View
Stayed 2 nights in June, 2018
Great view and good service”
Nice view and good service staff. The only back off is the location is middle of the hill, and is very inconvenient for people without own transport. The rest are fine.
Reviewed September 02, 2018
7.2
Very good
farah from Malaysia
Couple
Deluxe Ocean View
Stayed 1 night in August, 2018
Choose this resort for great sea view”
Great view at a very affordable price if you choose sunset or ocean view category.. however staff could improve their English proficiency as it's hard to communicate requests or inquiries to them if we are not using basic English terms or words.. I booked Deluxe Ocean View and I did get the ocean view however it's not similar as the view displayed in Agoda.. the view was not direct front ocean view, my view was from the side (room 108), so although it's ocean view, I did not get my front ocean view even after I inquire to change room- the room the staff wanted to change me to was a shared veranda front ocean view with other rooms and smaller in comparison. Therefore I decided to maintain with earlier room that was given to me. I believe that the resort was not fully occupied as it was a Wednesday so they could have given me the front ocean view rather than saying that it's only meant for suite/family room (the reason they mentioned). Anyway, my stay was still enjoyable so all is well.
Reviewed August 13, 2018
8.4
Excellent
Pang from Malaysia
Family with teens
Deluxe Ocean View
Stayed 3 nights in July, 2018
Very mixed thoughts!”
Firstly, I should commend on the kindness and very attentive staffs and guest relation officers on duty at our stay. They tried their best to their abilities to solve any issues that may or have had arise. But regardless to all the awesome jazz, we still had quite an unpleasant stay. For starters, we were advised to book online and also to put in a request to pre-select our preferred room units prior to our stay (for check-in the next day) as instructed by the receptionist of the resort. When check-in day comes, we were greeted with a notice that our requested room have been checked-in by another guest without the courtesy of informing us. The reason why we’ve chosen said room was the ease of access for my father whom assistance is required. Fine, they compromised and managed to get us another room, which isn’t too bad, but still manageable. But as for our other room, it’s was just horrendous. We have short circuiting issues, out aircond is out of service.
Reviewed August 09, 2018
9.2
Exceptional
Stephanie from Singapore
Group
Deluxe Ocean View
Stayed 4 nights in July, 2018
Everything was perfect for our vacation.Highly recommended place.”
Everything is pretty amazing! Even the location. Just wanted to high light the people in the restaurant the bfast area. Be attentive the guests needs. Please bare in mind the pool. During the time the pool was dirty and there is a lizard. All in all. 👍🏻👍🏻 Front office is proper communication and helpful enough. The driver the moment we checked in and checked out is very friendly. We did it manage to remember the name but I guess you all can retrieved it and give them a best highly five. If we have chance to come back will definitely will get back to them. Thank you team.
Reviewed August 06, 2018
6.8
Good
Shahrukh from Bangladesh
Family with young children
Superior Garden View
Stayed 3 nights in June, 2018
Above average service experience”
Overall I'd a good experience except few things like staffs were little bit less proactive and sometimes there were not reactive at all.
Reviewed August 05, 2018
6.0
Keswarin from Thailand
Couple
Superior Garden View
Stayed 4 nights in July, 2018
Nice place to stay but foods are not good”
I booked a place for 4 nights room was good and nice but could not keep a noise because I still could hear next door talking until late at night also dogs kept running around while I was sleeping until woke me up. I also have tried to had dinner there at coco pizza restaurant taste was so so, another night tried to have another restaurant also not really satisfied. Foods were so so and event gave me wrong order.
Reviewed August 01, 2018
7.6
Very good
Yeo from Singapore
Couple
Deluxe Ocean View
Stayed 4 nights in July, 2018
Great view & resort feeling ”
Booked a book with an Ocean View and was pleasantly satisfied with what we received. Facilitates were as featured in the pictures but just more dated. Generally hotel facilitates need maintenance and some upgrading. In house massage was relaxing and great as it was carried out in a suite with an unblocked view of the ocean. Hence, we enjoyed the natural sea breeze and sound of the ocean during the massage.
Reviewed July 21, 2018
6.4
Good
Deborah from Canada
Group
Superior Garden View
Stayed 4 nights in July, 2018
Good”
Cons: nothing within walking distance, no food options besides hotel restaurant, no vegan food options, bad WiFi reception, air conditioner barely worked, didn't give new towels daily Pros: clean, gave free water bottles, separate beach towels, free shuttle to two beaches daily
Reviewed July 17, 2018
10.0
Exceptional
Lizleenda from Malaysia
Family with young children
Family Deluxe
Stayed 2 nights in July, 2018
This is my first time here!”
I booked family room and seaview and it was awesome! Never regret it! I'm inlove! Everything so far so good! I'll come back again for sure! Value d money spend! 😍 Ps : this place suit your travelling when u just want to relax, quiet environment, beautiful scenery and enjoy your holiday! 😍
Reviewed July 17, 2018
4.0
nidhi from India
Family with young children
Deluxe Ocean View
Stayed 3 nights in July, 2018
No Vegetarian Breakfast... intercom not working.... staff not courteous”
We were very disappointed as the hotel did not cater to our request for a vegetarian breakfast, where we were just requesting for any one vegetarian dish. We had to just eat bread and butter which we can easily buy from any department store - where as we had paid for breakfast..... The hotel’s rooms are spread out and the intercom phone facility doesn’t work so there is no room service and you cannot call for any housekeeping needs etc. It was quite surprising that the hotel did not serve any vegetarian food for breakfast but for dinner when we were paying extra they happily maid vegetarian spaghetti...vegetarian pizza...vegetarian red curry..etc. All in all not a very pleasant experience...
Reviewed July 12, 2018
8.8
Excellent
Patrick from South Africa
Solo traveler
Stayed 4 nights in July, 2018
Excellent”
Staff is friendly, place is beautiful, good value for money. Food is good, id recommend it any day of the week. downside is Agoda doesn’t show the resort asking a 3000 baht deposit & the resort is split on each side of the road, best is to contact them before you book a room & ask if it’s on the see side or across the road. Stay seaside if you can, prices there as still good for what you get. Bonus was that I saw a lady staff member at the restaurant with the most beautiful smile ever, it lit up my day, everyday, & id come back just for that!
Reviewed July 07, 2018
7.6
Very good
Mizanur from Bangladesh
Family with young children
Junior Suite Ocean View
Stayed 3 nights in June, 2018
Staff of restaurant not well trained for well negotiating & behaviour. ”
Staff of restaurant not well trained for well negotiating & behaviour.
Reviewed June 19, 2018
8.8
Excellent
Thi from Vietnam
Group
Stayed 2 nights in April, 2018
Nice Place to stay”
Hotel is clean , staff friendly
Reviewed June 07, 2018
4.8
Dawn from Australia
Solo traveler
Superior Garden View
Stayed 13 nights in May, 2018
Acceptable”
There is not even a local shop to buy water nearby so it means getting a taxi to Patong which is 12 AUD one way .Also had room service every night and the place was not collected even after i called three times to request it being collect and so gave up and left it outside my room wher it sat until the afternoon of the following day or until i order room service again that night
Reviewed June 01, 2018
8.0
Excellent
HUI from Singapore
Couple
Superior Garden View
Stayed 3 nights in May, 2018
Good location”
Good location
Reviewed May 24, 2018
9.6
Exceptional
Rachaya from Thailand
Couple
Stayed 3 nights in April, 2018
VERY GOOD PLACE TO STAY”
I would like to say THANK YOU to team for making our stay memorable. Service was great! Staff were always attentive, friendly and professional.
Reviewed May 23, 2018
4.0
Evvy from Singapore
Group
Family Deluxe
Stayed 2 nights in May, 2018
Nice view, Others Nothing Else & will not recommend it”
This hotel located at middle of the hill and a bit difficult to get Taxi or Tuk Tuk. Most of their rooms is on a slope & some rooms tag with staircases. The down and up of the slope & staircases, I strongly not recommend for those eldest peoples & parents with kids to stay at here. Besides that, you sure will regret if you stay here. Especially with the noise communication making by the few groups of insects from day to night. And please prepare that there are a lot of mosquitoes too! And do not too much expectations for their breakfast choices. Furthermore, to prevent the hotel guests to get hurt in future by using the swimming pool facility, please work & fix up the fall/breaks tiles in the swimming pool.
Reviewed May 23, 2018
10.0
Exceptional
MARIA from United Kingdom
Family with young children
Superior Garden View
Stayed 6 nights in May, 2018
Very nice place, excellent staff”
The Secret Cliff Resort and Restaurant is a great place to stay. The hotel staff was very attentive and helpful. Some rooms are located on the side of a hill, but the staff will provide rides to and from your room upon request. Great place to stay while in Karon Beach, Phuket.
Reviewed May 17, 2018
12345
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