Serene Boutique Hotel & Spa
Serene Boutique Hotel & Spa
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Superior Double Room With No Window - Guestroom Serene Boutique Hotel & Spa
Superior Double Room With No Window - Guestroom
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Lobby Serene Boutique Hotel & Spa
Lobby
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Lobby Serene Boutique Hotel & Spa
Lobby
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Interior view Serene Boutique Hotel & Spa
Interior view
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Exceptional
Location
9.2
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Serene Boutique Hotel & Spa

Exceptional location
Stay in the heart of Hanoi - See what's nearby
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Exceptional
From 180 reviewsSee what guests said
9.2
Recommended by 96% of guests
Value for money9.3
Location rating9.2
Nearest airportGia Lam Airport (VGL)
Distance to airport4.1 km
Has restaurantYes
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
Executive Rooms
Executive Rooms
...
  • City view
  • 23 m²/248 ft²
  • 1 double bed
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Superior Twin Room With Breakfast
Superior Twin Room With Breakfast
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Family Room
Family Room
...
  • City view
  • 32 m²/344 ft²
  • 1 single bed and 1 double b...
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Superior Double Room With No Window
Superior Double Room With No Window
...
  • No Windows view
  • 18 m²/194 ft²
  • 1 double bed
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Serene King Suite
Serene King Suite
...
  • 35 m²/377 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Double Room
Deluxe Double Room
...
  • 28 m²/301 ft²
  • Smoking allowed
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Honeymoon Room
Honeymoon Room
...
  • City view
  • 35 m²/377 ft²
  • 1 double bed
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • 26 m²/280 ft²
  • Shower
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Double Or Twin Superior
Double Or Twin Superior
...
  • 24 m²/258 ft²
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Room Economy
Room Economy
...
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    More about Serene Boutique Hotel & Spa

    More about Serene Boutique Hotel & Spa

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Highway4 Bat Su
    20 mVietnamese
    Vinh Loi Restaurant
    40 mVietnamese
    Pho Co
    170 mVietnamese
    Asian cuisine
    Asian cuisine
    Cha Ca Thuy Hong
    40 mAsian, Vietnamese
    Hanoi Charm Restaurant
    60 mAsian
    Slusnack
    80 mAsian, Fast food, Pizza
    Cafe
    Cafe
    Cafe linh hanoi
    50 mCafe
    An Nam Parlour
    60 mCafe
    Rallye Cafe & Fastfood
    80 mCafe

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Guest policies

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    Some helpful facts

    The property

    Number of rooms : 36

    Real reviews from real guests

    Agoda Reviews (180)
    9.2
    Exceptional
    Cleanliness9.3
    Facilities8.6
    Location9.2
    Service9.7
    Value for money9.3
    Provided by verified guests of Agoda
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    Room type
    Superior Double Room With No Window
    Deluxe Double Room
    Family Room
    Executive Rooms
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    Showing 91 verified guest comments
    12345
    9.6
    Exceptional
    Guo from Singapore
    Couple
    Executive Rooms
    Stayed 3 nights in September, 2017
    Staff were very polite and helpful”
    Highly recommend
    Reviewed July 01, 2018
    9.6
    Exceptional
    sueing from Singapore
    Family with teens
    Family Room
    Stayed 2 nights in June, 2018
    Excellent service”
    We had a warm reception, while waiting for our check in, they served us refreshment- drinks, fruits and snacks. Very hospitable staff at reception and breakfast. Breakfast selection was good, rooms were clean, v comfortable and of good size. Great location and love their recommendation of food n shopping places on their map. They were accommodating and extended one of our rooms for late checkout. Excellent service
    Reviewed June 24, 2018
    9.6
    Exceptional
    Rajeeth from United Arab Emirates
    Family with teens
    Deluxe Double Room
    Stayed 3 nights in June, 2018
    Amazing Staff & Amazing Hotel”
    Very satisfied with our stay and time in Hanoi with this Hotel. Very clean and very friendly & responsive staff
    Reviewed June 08, 2018
    9.6
    Exceptional
    Frederic from Hong Kong
    Family with young children
    Family Room
    Stayed 1 night in May, 2018
    Great service. Excellent location”
    The staff is really friendly and helpful. The room is clean and nice. The breakfast is nice too.
    Reviewed June 01, 2018
    8.8
    Excellent
    robert from United States
    Family with teens
    Family Room
    Stayed 2 nights in May, 2018
    Good hotel in Great location”
    The hotel staff are fantastic extremely helpful and friendly. The breakfast buffet was terrific with a large selection and a very hospitable staff.The rooms are nice but I have three minor complaints. The red curtain on the windows brightens up the room too much in the morning I wish it had a dark liner, the towels seem yellow and the TV has no American news channel. I would recommend staying at this hotel.
    Reviewed May 31, 2018
    8.4
    Excellent
    Chiah from Singapore
    Group
    Family Room
    Stayed 1 night in May, 2018
    Great service ”
    What stood out for me was the level of service by the staff such as Kathy and Zoe but the bell hops were helpful too. They went an extra mile by getting me a birthday cake, making dinner booking at another restaurant for me and remembering our names too. The breakfast could improve a little by having tastier porridge as it tasted starchy.
    Reviewed May 23, 2018
    10.0
    Exceptional
    NITTAYA from Thailand
    Couple
    Executive Rooms
    Stayed 1 night in April, 2018
    Nice and good hotel”
    Good location
    Reviewed May 10, 2018
    10.0
    Exceptional
    Wai from Malaysia
    Family with teens
    Family Room
    Stayed 2 nights in April, 2018
    Friendly Staff and Nice Location”
    All the staff are very friendly and lovely. You feel warm in the hotel with the passion of staff. Near to weekend night market and the riverside. The only weird thing is hotel lock at the midnight. We went to night market and back around 1am the main door is lock and hotel lights is off even the main entrance light. Luckily knock the door can get the staff open the door.
    Reviewed May 08, 2018
    8.4
    Excellent
    duong from Australia
    Family with teens
    Family Room
    Stayed 1 night in April, 2018
    Excellent”
    Good location in Pho Co Ha Noi, the staff are very very friendly and helpful. We had a great time
    Reviewed May 04, 2018
    9.6
    Exceptional
    PATRICIA from Ecuador
    Couple
    Deluxe Double Room
    Stayed 3 nights in April, 2018
    Nice small hotel in old quarter”
    Very clean, nice rooms. Excellent breakfast buffet. Even though the hotel is in the old quarter which is a very busy, noisy and hectic area, you can't hear a thing in the rooms. They also have a lovely spa which we used almost every day. It was a very good choice. Staff are great. We highly recommend the hotel.
    Reviewed April 25, 2018
    10.0
    Exceptional
    charles from United States
    Solo traveler
    Superior Twin Room With Breakfast
    Stayed 2 nights in April, 2018
    Another great visit”
    This was my third stay and it was as great as the last(2 months ago). I have stayed here with family and friends . It is in the heart of the old quarter. So many fun things to see. The staff is so genuinely nice. Plan to stay here many more times!
    Reviewed April 24, 2018
    10.0
    Exceptional
    JINHAN from South Korea
    Group
    Family Room
    Stayed 3 nights in April, 2018
    It is really great hotel where I have ever been to”
    The strength of this hotel was location which is located in the centre of Hanoi and the attitude of the staff was very nice. Plus the room was also nice and tidy. If I have chance to visit Hanoi, I would stay at Serene Boutique Hotel in Hanoi. I recommend this hotel absolutely 100%
    Reviewed April 22, 2018
    10.0
    Exceptional
    Alfredo from Philippines
    Couple
    Superior Double Room With No Window
    Stayed 1 night in April, 2018
    Exceptional”
    Absolutely the best! Can’t wait to go stay here the next time I’m back in Hanoi!
    Reviewed April 19, 2018
    9.6
    Exceptional
    Mark from Australia
    Solo traveler
    Superior Twin Room With Breakfast
    Stayed 5 nights in April, 2018
    Exceptional”
    comfortable room and the staff at the front counter were first rate. Always happy, welcoming and helpful with itinerary and ideas. Easy walk to everything. Restuarant upstairs (Serene Cuisine) served tasty meals at a reasonable price. The included breakfast was a great start to the day. A top place to stay. Coffee shop across the road charged 3 times the normal price for coffee so avoid.
    Reviewed April 17, 2018
    10.0
    Exceptional
    eting from Taiwan
    Group
    Serene King Suite
    Stayed 2 nights in March, 2018
    Exceptional”
    the room with terrace made our day! must choose this room style if you ever consider to pick up this hotel. the staff's introduction of old quarter area was nicely helpful, the recommendation of local food was worth of try. we did feel sincerely welcomed during the stay. a good hotel to stay!!
    Reviewed April 10, 2018
    10.0
    Exceptional
    NEO from Singapore
    Couple
    Deluxe Double Room
    Stayed 3 nights in March, 2018
    Honeymoon Trip”
    Wonderful experience at Serene Boutique Hotel. As this is the first time I am in Vietnam, they had helped me counter the language barriers and also mingled through my way in the Old Quarters as it feels like a maze at times. Before the trip, they had contacted my via email and I had also told them that this is a honeymoon trip. From there, they had planned a surprise for me and my wife with a decorated room with wine and cake. During the trip, we had a little issue with contacting the local operator which we had book for a day tour. They helped us wholeheartedly and contacted the local operator for me and my wife even the day tour is not booked through them. Breakfast at Serene Boutique Hotel is wonderful with the Pho Ga (Vietnam Chicken Noodle) . It is prepared upon request therefore it will be hot and tasty when it reaches our table. I will rate this hotel with full marks and strongly recommend this hotel for all travelers!!!
    Reviewed April 05, 2018
    9.2
    Exceptional
    Mary from Philippines
    Solo traveler
    Superior Twin Room With Breakfast
    Stayed 2 nights in March, 2018
    Cozy small hotel”
    I was surprised how Serene Boutique Hotel looked liked. The price was so reasonable and the rooms are so nicely set-up and are clean. The staff are so friendly and helpful. Location is also good. Lastly, they give you fresh fruits everyday.
    Reviewed March 29, 2018
    10.0
    Exceptional
    goutam from Singapore
    Couple
    Superior Twin Room With Breakfast
    Stayed 1 night in February, 2018
    Good Stay with exceptional staff”
    We stayed for a day at this wonderful hotel for a day before we went on Halong Bay Cruise. Staff was very helpful guiding us to nearby places to visit.Would like to heartily thank Jenny and Rose again for their advise.Its the personal attention provided to individual guest which makes hotel a great stay.Located centrally in Old Quarter, all attractions are nearby.They helped us in booking tickets for the Water Puppet show as well.Also they they let us keep our bags for few hours before we flew to Danang at the end of our Halong bay tour.We tasted awesome PHO at the hotel restaurant as well.All in all a very good place to stay !!!
    Reviewed March 16, 2018
    10.0
    Exceptional
    Alessandro from United Kingdom
    Solo traveler
    Executive Rooms
    Stayed 1 night in March, 2018
    Exceptional”
    Staff incredibly kind, helpful and supportive (Jenny the manager is awesome!) I was traveling alone and they made me feel like home!
    Reviewed March 15, 2018
    10.0
    Exceptional
    Gillian from United Kingdom
    Couple
    Family Room
    Stayed 2 nights in March, 2018
    Lovely hotel with lovely staff ”
    Great place to stay whilst visiting Hanoi, Jenny and her team were friendly and really helpful - thank you
    Reviewed March 12, 2018
    12345
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