Serene Premier Hotel
Serene Premier Hotel
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"Loved the breakfast, very quiet and truly amazing caring sta..."

Chris

07 April 2018

Superior - Guestroom Serene Premier Hotel
Superior - Guestroom
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Lobby Serene Premier Hotel
Lobby
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Lobby Serene Premier Hotel
Lobby
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Interior view Serene Premier Hotel
Interior view
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Excellent
Location
8.9
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Serene Premier Hotel

Excellent location
Stay in the heart of Hanoi - See what's nearby
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Exceptional
From 495 reviewsSee what guests said
9.1
Recommended by 93% of guests
Value for money9.3
Distance to city center0.5 Km
Location rating8.9
Nearest airportGia Lam Airport (VGL)
Distance to airport4.2 km
Has restaurantYes
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.1
Exceptional
Room comfort & quality
Superior
Superior
...
  • Street view
  • 16 m²/172 ft²
  • 1 double bed or 2 single be...
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Family Room
Family Room
...
  • Street view
  • 20 m²/215 ft²
  • 1 single bed and 1 double b...
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Deluxe
Deluxe
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed or 2 single be...
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Junior Room
Junior Room
...
  • City view
  • 24 m²/258 ft²
  • 1 double bed or 2 single be...
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Junior Suite Room
Junior Suite Room
...
  • Non-smoking
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Standard Single
Standard Single
...
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    Basic Single
    Basic Single
    ...
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      Deluxe Room
      Deluxe Room
      ...
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        Basic Family
        Basic Family
        ...
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          More about Serene Premier Hotel

          More about Serene Premier Hotel

          "Bed was very comfortable."

          Reviewed 15 November 2017

          Tahlia from Australia

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          Couple

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Vietnamese cuisine
          Vietnamese cuisine
          Xoi Ba Thao
          40 m Vietnamese
          Pho ga Phu Doan
          60 m Vietnamese
          My Pho
          140 m Vietnamese
          Asian cuisine
          Asian cuisine
          Khazaana Indian Restaurant
          40 m Asian, Halal, Indian
          Bun Bo Nam Bo
          50 m Asian, Fast food, Vietnamese
          Dong Thinh Nha Hang Mien Luon
          60 m Asian, Vietnamese
          Cafe
          Cafe
          Tryst Coffee House
          100 m Cafe
          Cong Caphe
          110 m Cafe, Fast food, Vietnamese
          And Here Cafe
          150 m Cafe

          What they offer

          "Will come again and value to stay!"

          Yee C. from Malaysia

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          Group
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (495)Booking.com Reviews (263)
          9.1
          Exceptional
          Read reviews from:
          Cleanliness9.2
          Facilities8.6
          Location8.9
          Room comfort and quality9.1
          Service9.6
          Value for money9.3
          Provided by verified guests of Agoda
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          Room type
          Superior
          Deluxe
          Junior Room
          Family Room
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          Showing 440 verified guest comments
          12345
          10.0
          Exceptional
          Lim from Malaysia
          Group
          Superior
          Stayed 1 night in August, 2018
          Very friendly and helpful staff”
          The staff in the hotel are very friend and offered us a lot of help and useful advices. On top of that, the rooms are clean and the location is great. Will definitely recommend others to stay in this hotel.
          Reviewed August 07, 2018
          10.0
          Exceptional
          Chris from Australia
          Family with young children
          Family Room
          Stayed 3 nights in March, 2018
          Great location. Great staff”
          A really great location in the middle of the old quarter! Loved the breakfast, very quiet and truly amazing caring staff
          Reviewed April 07, 2018
          10.0
          Exceptional
          Ting from Thailand
          Solo traveler
          Superior
          Stayed 1 night in March, 2018
          Super Friendly staff and great location”
          Staff were amazing helpful and the location is easy to access all around. Nice stay in Hanoi.
          Reviewed March 29, 2018
          9.6
          Exceptional
          Ting from Thailand
          Solo traveler
          Junior Room
          Stayed 3 nights in March, 2018
          Great location with great service ”
          In the middle of old quarter and inside of a small line which will not get noise at all. Hotel itself is little aged however the team manage to provide as much as service to ensure the stay is comfortable and hassle free. Will go back again definitely. Just be aware the room rate as it can have 10 USD in a week of time.
          Reviewed March 24, 2018
          10.0
          Exceptional
          hyosun from South Korea
          Solo traveler
          Superior
          Stayed 3 nights in March, 2018
          Thanks to your kindness”
          I was go to the hotel in 3/8. sereneprimer hotel is center of hanoi. hoankiem lake & St. Joseph's Cathedral& night market &traveler st,& exchange store, restaurant..etc...it is near in hotel. also hotel have a very delicious food and bed is clean. if you wanna to that , you very wil be convenient and good travel. hotel is have a many steff. they are had a beautiful smile, kindness, many information to travel. so i was enjoyed travel in there. i was happiness thanks to your kindness. my friends anna& tourang :) thank you so much!we are soon meet again.😊💓 see ya!!😆😆
          Reviewed March 13, 2018
          8.8
          Excellent
          hyun from South Korea
          Family with young children
          Junior Room
          Stayed 2 nights in February, 2018
          Excellent location, friendly staff, wonderful breakfast ”
          location is very good. considering that there is no other option for tourists except walking or taking a cab it is at the very center of the city. there are lots of good restaurants near hotel. though the more being core of the city you placed, roads will be more complicated. i stayed 3 days in that hotel but still hard to roads from map. staffs are really kind and enthusiastic. they will try more whenever you want them to do something to you. breakfast was wonderful. i think it serves best breakfast in the world in the same level hotel. sandwich was best among i tryed in hanoi. i highly recommend this hotel. there is one staff who are fluent in Korean.
          Reviewed February 28, 2018
          9.6
          Exceptional
          John from China
          Couple
          Superior
          Stayed 1 night in February, 2018
          In & Out”
          I sort of felt bad that my wife and I were only going to stay for a night, because on our arrival we were treated with such hospitality from the staff. A "Welcome" drink and a sit down with the manager, Jenny, who showed us all the nearby places we should see. If you are a first time tourist I'd recommend staying here, because you will get a trustworthy staff who is here to help you have a great time in Hanoi. I won't even get started on the breakfast, but it's amazing. Oh, the coffee they serve you is also great!
          Reviewed February 08, 2018
          10.0
          Exceptional
          joyce from Philippines
          Group
          Superior
          Stayed 2 nights in January, 2018
          Exceptional”
          Of all the hotels I've had checked-in in my travels,this hotel stood out.it is far beyond what I expected. i was helped in every way that I could even I was staying in another hotel before I stayed in Serene(which by the way I regret of doing-i should have stayed here the whole time). I am impressed by how staff warmly welcomed you and asked how your day was each time you see them.They master the name of their guest(even your companion)which I am more impresssed. This is what you call Hospitality beyond compare. Ms.Emily was responsive to all my querries even before I arrive Hanoi.She was kind and very helpful. I am so glad to have finally met her and hope to meet her,Ms.Jenny and their team again,If given a chance to be back in Hanoi.
          Reviewed January 27, 2018
          10.0
          Exceptional
          Chirag from India
          Group
          Superior
          Stayed 1 night in December, 2017
          Excellent”
          Very helpful staff. Professionally managed. Lovely breakfast. Good spacious rooms. Good amenities. Will recommend
          Reviewed January 03, 2018
          10.0
          Exceptional
          Chirag from India
          Group
          Superior
          Stayed 1 night in December, 2017
          Excellent in everything”
          Lovely hotel, well run and quite helpful. Cons, if any, would only be nitpicking. Nothing substantial
          Reviewed January 03, 2018
          6.4
          Good
          kathy from Australia
          Business traveler
          Junior Room
          Stayed 2 nights in November, 2017
          Fabulous location, tired hotel. Needs updating. For the money, there's better. ”
          Location is terrific for the old quarter. Very quiet little hem with no car traffic... Plenty of bikes tho! The hotel staff are great. The rooms are adequate but dated. Bathrooms dated. Air conditioners never been cleaned. Comfy beds. Breakfast not buffet and very poor menu. So unless your budget is tight look elsewhere.
          Reviewed December 22, 2017
          10.0
          Exceptional
          Yee from Malaysia
          Group
          Junior Room
          Stayed 2 nights in December, 2017
          Very nice experience to stay this hotel”
          Will come again
          Reviewed December 20, 2017
          9.2
          Exceptional
          chi from Singapore
          Business traveler
          Family Room
          Stayed 3 nights in November, 2017
          Freindly staff and good location”
          The hotel staff is friendly and location is at center of old quarters. Very near to my favorite meal bun cha.
          Reviewed December 16, 2017
          10.0
          Exceptional
          Susan from United Kingdom
          Family with teens
          Family Room
          Stayed 4 nights in November, 2017
          Great location in centre of Hanoi Old Quarter”
          Staff wonderful and made us feel right at home from the minute they welcomed us on our first night. We were given a map and told about all the local attractions to see without needing to ask for help. Stayed here 4 nights with room clean and beds very comfortable. Breakfast cooked to order and something for everyone. Celebrating my husband’s birthday they surprised us all arranging a cake and happy birthday message. Nothing seemed any trouble and always very accommodating. This hotel will definitely be one I would revisit and happy to highly recommend.
          Reviewed December 02, 2017
          10.0
          Exceptional
          David from United Kingdom
          Solo traveler
          Superior
          Stayed 5 nights in November, 2017
          Serenity in hectic Hanoi”
          I've just spent 5 nights in the Serene Premier Hotel in Hanoi. The hotel was absolutely spotless, the staff were all beautifully friendly and the breakfasts were delicious. The rooms were even really quiet, with very little street noise being heard. There are lots of restaurants and shops nearby, with 'Beer Street' a short 10 minute walk away, if you fancy some night-life. I would recommend this hotel to anyone planning a stay in Hanoi.
          Reviewed November 21, 2017
          9.6
          Exceptional
          Tahlia from Australia
          Couple
          Superior
          Stayed 1 night in November, 2017
          Ideal location”
          This hotel is in the heart of Hanoi and in walking distance of everything, hidden on a small street that cars cant drive down. It was our honeymoon and the staff were so sweet to set our room up with rose petals and a cake. Bed was very comfortable. Breakfast was very average.
          Reviewed November 15, 2017
          9.2
          Exceptional
          Rick from United States
          Couple
          Junior Room
          Stayed 2 nights in November, 2017
          Comfy, Friendly, Yummy!”
          Staff all very friendly and go out if their way to help you. Decorated bed and provided cake for just married couple in our group. Made a to-go breakfast for early morning departure. We left our laundry with them and luggage as we headed off on Halong Bay cruise. Laundry priced per kilogram rather than item as many hotels do. Fresh fruit, instant coffee, tea and water in room each day. Room was spacious and clean with modern bath and handy safe for items of value. Breakfast was included and was order off menu, as much as you want. The soup and ginger tea were so yummy! Location in Old Quarter was good for all our strolling and gave us authentic Vietnamese experience. No amenities like bar or pool if these are important to you. Plenty of eating and shopping right outside the door.
          Reviewed November 11, 2017
          10.0
          Exceptional
          MICHAELLA from Cyprus
          Couple
          Junior Room
          Stayed 2 nights in November, 2017
          Exceptional”
          Beautiful hotel in the center of Hanoi ! Awesome breakfast and everyone is so helpful ! Strongly recommend !!!!!!
          Reviewed November 08, 2017
          7.6
          Very good
          jung from South Korea
          Solo traveler
          Superior
          Stayed 1 night in October, 2017
          It was generally good”
          breakfast was very nice and employees were friendly. I wish it weren't just the construction noise~
          Reviewed November 04, 2017
          9.6
          Exceptional
          Slawomir from Poland
          Business traveler
          Superior
          Stayed 1 night in October, 2017
          Serene Premier Hotel”
          Excellent staff. By far one of the best I ever encountered. Very helpful, friendly and kind. For early check out they even prepare breakfast for you to take with and every day you get fresh flowers in you room. Breakfast a la carte but very good with things to choose from.Will stay there again if have a chance.
          Reviewed November 03, 2017
          12345
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