Shinjuku Granbell Hotel
Shinjuku Granbell Hotel
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Economy Single - Room plan Shinjuku Granbell Hotel
Economy Single - Room plan
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Lobby Shinjuku Granbell Hotel
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Interior view Shinjuku Granbell Hotel
Interior view
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Buffet Shinjuku Granbell Hotel
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Very good
Location
7.6
See all 65 photos Shinjuku Granbell Hotel
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Shinjuku Granbell Hotel

Very good location
- Inside city center
- What's nearby?
Excellent
From 4567 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.8
Recommended by 85% of guests
Value for money7.9
Distance to city center0 km
Location rating7.6
Nearest airportHaneda International Airport (HND)
Distance to airport17.2 km
  • 210 meters to public transportation

  • Located in heart of Tokyo

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 39 times in the last 24 hours | 40 travelers are looking at this property right now
Superior Double
Superior Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
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The Penthouse Suite
The Penthouse Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
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Standard Twin
Standard Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 semi double beds
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The Villa Suite
The Villa Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
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Deluxe Hollywood Twin
Deluxe Hollywood Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 semi double beds
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Hollywood Twin Superior
Hollywood Twin Superior
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 semi double beds
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Deluxe Designer
Deluxe Designer
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Standard Hollywood Twin Non-Smoking
Standard Hollywood Twin Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 semi double beds
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Studio Double
Studio Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Deluxe Double
Deluxe Double
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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More about Shinjuku Granbell Hotel

More about Shinjuku Granbell Hotel

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4567)Booking.com Reviews (4637)
8.1
/
10
Cleanliness8.8
Facilities7.8
Location7.6
Room comfort and quality8.2
Service8.3
Value for money7.9
Provided by verified guests of Agoda
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All guests (4567)
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Showing 2779 verified guest comments
12345
7.6
Very good
David from Philippines
Couple
Economy Double
Stayed 2 nights in November, 2018
Nice hotel but area not really for kids”
The hotel is nice and the rooms are very good. Only problem was the hotel was at an area with most of the girly bars and love hotels. Locations is good for guests who like to go out and enjoy the bars but for guests with their children, I wont recommend the location. Overall, the stay was good.
Reviewed November 13, 2018
6.4
Good
Diana from United States
Couple
Luxury Designer Double - Mature
Stayed 2 nights in November, 2018
Expensive rooms are not worth it. ”
I stayed in the luxury designer double and it was a pretty penny. The floor of the suite was on a smoking level, which i wish they could’ve told me. The view was nice from the room. The bed was very comfortable. However, The room is not well maintained and it was so dusty even after it being cleaned by the maids. The handle for the shower faucet fell out and the whole shower made a funny loud sound when i tried to adjust the temperature. The only way i can describe this sound is from the movie titanic, when the ship broke off in half. It was LOUD. The pipes sounded loose, like it was going to break off. I didn’t bring this to the receptionist’s attention because i did not want to spend my vacation reconciling a plumbing issue. The hotel is a good location in Shinjuku. However, it is right smack in the middle of a few pleasure motels....i didn’t have the best stay, i wish i didn’t spend that much money, because it was not worth the value.
Reviewed November 13, 2018
6.8
Good
Scott from Taiwan
Couple
Superior Double
Stayed 2 nights in November, 2018
Excellent Staffs, "Interesting" Location”
Pro: I love hotel staffs, very professional and friendly. Clean room with well-designed interiors. Con: Location can be uncomfortable for female travelers because of nearby businesses. Laundry room environment and hardware weren't as expected.
Reviewed November 12, 2018
8.8
Excellent
Nicholas from United States
Couple
Economy Double
Stayed 5 nights in November, 2018
Great stay”
Great view, nice bed, lots of great details. Tight space but they really make the best of it. Laundry on-site got competitive and a little awkward (2 wash machines and 1 poorly functioning dryer). We would stay there again.
Reviewed November 11, 2018
4.0
OH from Singapore
Family with young children
The Penthouse Suite
Stayed 1 night in November, 2018
Hope to come again”
Stayed for 4 nights, booking via 3rd party online hotel booking sites in Nov 2018. The hotel has many room types. Hotel is quite a Long walk from the very busy Shinjuku station, along the way you will see many host/hostess bars, restaurants and convenience stores. The hotel itself is not an hourly rated love hotel unlike its surrounding hotels. We stayed in economy double for 2 nights, a designer double for one night and a penthouse suite for one night. The economy room was very small 15sqm, like most Tokyo hotels and rates are relatively reasonable.. even the penthouse suite will not fit 2 adults and 2 toddlers as it has only one large king bed and a Long “sofa”. The penthouse suite has a panoramic view of Tokyo city from 17th floors up. All staffs were amazing especially local cleaners, restaurant staff. (One Front desk Indian/Bangladeshi lady staff Needs further evaluation on customer service by the hotel- experience tainted by her behaviour) Hope to come back again
Reviewed November 11, 2018
10.0
Exceptional
Oliver from Indonesia
Couple
Luxury Designer Double - Mature
Stayed 3 nights in October, 2018
Exceptional”
Great location. Very stylish. Great value for money.
Reviewed November 08, 2018
9.2
Exceptional
Sheila from Philippines
Family with young children
Economy Double
Stayed 4 nights in October, 2018
Good Hotel”
The hotel is near Kabukicho and Golden Gai. It’s a bit of walk if you will be coming from Shinjuku Station but we didn’t mind the walk because Shinjuku’s bright lights, bars and restos makes the long walk very entertaining. We were welcomed by their hotel staff Mayu and she was very patient with us specially with our questions on best sushi, best ramen and best of shinjuku basically! We had a pleasant stay in this hotel.
Reviewed November 06, 2018
7.2
Very good
Benjamin from Singapore
Group
Economy Double
Stayed 4 nights in November, 2018
Nice new hotel, with great decor and value for money.”
Cons: Location-wise >>10mins walk away from Shinjuku main station.
Reviewed November 06, 2018
5.2
Lim from Malaysia
Couple
Hollywood Twin Superior
Stayed 4 nights in October, 2018
Lousiest WiFi, eveytime requested thing have to go reception ”
WiFi is worst thing that I face in this hotel, requested a WiFi router have to go reception take it, installed it myself then it keep on and off. I thought WiFi router will solve the problem but shit thing always happen. I stay for 4nights every day have to go reception to request complimentary water. Service are bad room is small not worth for what I have paid
Reviewed November 04, 2018
9.2
Exceptional
Patricia
Family with young children
Standard Hollywood Twin Non-Smoking
Stayed 3 nights in October, 2018
Exceptional”
all good except wifi was not available except in lobby
Reviewed November 04, 2018
6.0
TSUNGKAI from Taiwan
Family with teens
Standard Hollywood Twin Non-Smoking
Stayed 3 nights in October, 2018
WiFi is broken!”
WiFi wasn't working at all. Every day! Is there any modern 4-star hotel can survive without wifi service? And there is no microwave. Besides, I thought showering faucet with thermostatic is basic equipment in Japan. Last but not least, a housekeeping opened my door when I was still sleeping in the morning. Shouldn't happen in any other hotels.
Reviewed November 01, 2018
8.0
Excellent
Ying from Hong Kong
Couple
Economy Double
Stayed 1 night in May, 2018
Very good”
The location is really nice. The room is quite small but acceptable because of the convenience location.
Reviewed November 01, 2018
8.4
Excellent
Vasin from Thailand
Couple
Superior Double Room Non-Smoking
Stayed 3 nights in October, 2018
Nice Hotel in a lively Neighbourhood”
My Wife and I stayed there for 3 night - The hotel is nice and Clean - not too small (Japanese Standard) - Location is quite good but not as good Gracery Shinjuku as it is further from Shinjuku Train Station (about 10 mins walk) Nice touch by giving a Phone to use for free during our stay (Internet and calls) but calls are not very clear at all but internet is good. Wifi in room is not great - many guests hanged out at down stair lobby for internet Staffs are Ok some are very good some are not so friendly - did not try the buffet at hotel so cant comment on the food. Overall a decent hotel probably 7.5 out of 10
Reviewed October 31, 2018
8.8
Excellent
Fakih from United States
Couple
Economy Double
Stayed 2 nights in October, 2018
Clean Place! Didn’t have WiFi at the time.”
The WiFi in the hotel rooms were down for both nights that we were there. They did have WiFi in their lobby, and a really glitchy “handy” smartphone in each room. This is my only complaint about the place.
Reviewed October 31, 2018
6.8
Good
Bantita from Thailand
Couple
Economy Double
Stayed 2 nights in December, 2017
Good”
Reasonable price hotel. Suit for staying in a short trip
Reviewed October 30, 2018
2.4
Chua from Singapore
Couple
Economy Double
Stayed 4 nights in October, 2018
Impolite counter staffs. Way too far from Shinjuku Station. ”
Room is tiny and far from Shinjuku station. Reception staffs are impolite and when you request for a higher floor room. Their answer to you is "can you wait or not?" Checking out was not a pleasant experience as well. When you tell them the room which you are staying in. They will tell you "I know, can you wait?". Even retrieving the luggage from the reception was not fun as well. They basically roll the luggage to you without pushing it over. Over all the reception staffs have attitude problems and needs to attend customer service lessons. I have stayed in Gracery Shinjuku back in 2015 and they have better service, larger rooms and nearer to the train station as well. I should have paid more and book Gracery Shinjuku for this trip.
Reviewed October 29, 2018
8.8
Excellent
Esben from Denmark
Couple
Superior Double
Stayed 5 nights in October, 2018
Excellent”
Super location in Shinjuku and 10 minutes walk from one of the main transportation hubs in Tokyo. It is very much at the heart of where some of the love hotels in Kabukicho are located. In spite of this it felt really relaxed and calm to stay there. Wifi was not working, and the backup route they provided us, didn't work either. That is the only reason for the 3-star review regarding facilities.
Reviewed October 28, 2018
6.4
Good
Edward from Canada
Couple
Luxury Designer Double - Mature
Stayed 2 nights in October, 2018
Our luxury designer room was really nice”
Our luxury designer suite was one of our favourite rooms we stayed at for our two week honeymoon. However the hotel is an older building renovated to a more modern feel. But the age does show. Rooftop patio bar, soaker tub and shower were great but I would not recommend going into the smoking room or paying for the breakfast buffet. At the time, wifi in the room wasn’t available which didn’t matter to us since we had our portable wifi. The location is just on the edge of the redlight district so be aware of that. We were caught off guard a bit. It’s in a cluster of lower end hotels that feels like Niagara Falls if you have ever been there. But for the value of money it’s fine as we only stayed two nights.
Reviewed October 27, 2018
10.0
Exceptional
Kevin from United States
Couple
Superior Designer Double - Studio
Stayed 3 nights in October, 2018
Poor wifi”
Our first time in Tokyo and this hotel location was great. Unfortunately, it was frustrating that wifi service was very poor for a high tech city. Please fix this and we may consider returning.
Reviewed October 26, 2018
7.6
Very good
David from Australia
Solo traveler
Economy Double
Stayed 3 nights in March, 2018
value for money”
Nice modern but small room. has a nice rooftop bar. Overall i'd stay here again but it is a far walking distance for the main parts of Japan. But if you like to walk and explore then its not a problem
Reviewed October 26, 2018
12345
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