Somerset West Point Hanoi
Somerset West Point Hanoi
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Studio Executive - Guestroom Somerset West Point Hanoi
Studio Executive - Guestroom
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Bathroom Somerset West Point Hanoi
Bathroom
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Bathroom Somerset West Point Hanoi
Bathroom
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Studio Executive - Guestroom Somerset West Point Hanoi
Studio Executive - Guestroom
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See map Somerset West Point Hanoi
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Excellent
Location
8.4
See all 33 photos Somerset West Point Hanoi
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What guests are saying:
Everything
Murali from Malaysia
Family with teens
Good size rooms. Super clean and very new. A little plain looking rooms, but nice to have the amenities of home including a washer. The restaurant is very stylish looking
Dominik from Taiwan
Couple
Just stayed for 1 night, everything is so nice. Feels like home :D
Tuan from Vietnam
Couple
It's in the west lake area where all of the expats live. Brand new building with great amenities. New modern clean rooms. Currently a lot less expensive than chain hotels, and much nicer. Will stay again
Andrew from Canada
Solo traveler
New , clean, reasonable price , friendly staffs
Nguyen from Vietnam
Solo traveler
Nice hotel, clean, good location, friendly staff...It's was a great time staying here.
THINH from Vietnam
Business traveler
I would like tax invoice for company business trip, can you send to my email
Dang from Vietnam
Business traveler
All thumbs up! Cleanliness is 5* with well equipped kitchen utensils and equipment. Room is spacious. Very comfy stay indeed and convenience location with 24hours convenient store and Starbucks cafe.
Too from Singapore
Group
Better than the Sheraton near by, and cheaper
John from Australia
Solo traveler
A brand new property from Somerset, everything was great except very limited breakfast and food options in the restaurant. Can recommend fpr both business and family travellers.
PANKAJ from India
Business traveler

Somerset West Point Hanoi

Newly built
Excellent location
What's nearby?
Excellent
From 248 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.5
Recommended by 97% of guests
Value for money9.0
Location rating8.4
Nearest airportGia Lam Airport (VGL)
Distance to airport6.9 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Room choices
This property is in high demand!Last booked 3 hours ago | 5 travelers are looking at this property right now
2 Bedroom Executive Apartment
2 Bedroom Executive Apartment
...
  • Room size: 96 m²/1033 ft²
  • Balcony/terrace
  • 1 king bed
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4 Bedroom Residential Apartments
4 Bedroom Residential Apartments
...
  • Room size: 180 m²/1938 ft²
  • Balcony/terrace
  • 1 king bed
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2 Bedroom Premier Apartment
2 Bedroom Premier Apartment
...
  • Room size: 123 m²/1324 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
3 Bedroom Executive Apartment
3 Bedroom Executive Apartment
...
  • Room size: 150 m²/1615 ft²
  • Balcony/terrace
  • 1 king bed
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Four-Bedroom Executive Apartment
Four-Bedroom Executive Apartment
...
  • Room size: 180 m²/1938 ft²
  • Balcony/terrace
  • 1 super king bed
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1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
...
  • Room size: 73 m²/786 ft²
  • Balcony/terrace
  • 1 king bed
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Studio Executive
Studio Executive
...
  • Room size: 38 m²/409 ft²
  • Bathtub
  • 1 king bed or 2 single beds
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Studio Room
Studio Room
...
  • Non-smoking
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Deluxe 2 Bedroom Apartment
Deluxe 2 Bedroom Apartment
...
  • Non-smoking
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Deluxe 3 Bedroom Apartment
Deluxe 3 Bedroom Apartment
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  • Non-smoking
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More about Somerset West Point Hanoi

More about Somerset West Point Hanoi

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Ommani
340 m Vietnamese
Bang Lang
1.2 km Vietnamese
Quan Kien Passion Restaurant
1.8 km Vietnamese
Asian cuisine
Asian cuisine
Sushi Dokoro Yutaka
190 m Asian, Japanese, Sushi
India Palace
310 m Asian, Indian, Vegetarian
The Forest House of Rustic Charm
400 m Asian, Fusion, Vegetarian
Cafe
Cafe
Annam Cafe Gourmet
320 m Cafe, Delicatessen, European
Oriberry Coffee
650 m Cafe
Hanoi Sandwich House
680 m Cafe, European

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (248)Booking.com Reviews (114)
8.9
/
10
Cleanliness9.5
Facilities8.9
Location8.4
Service8.8
Value for money9.0
Provided by verified guests of Agoda
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Showing 88 verified guest comments
12345
8.0
Excellent
KA from Hong Kong
Business traveler
Studio Executive
Stayed 1 night in October, 2018
Good Location”
The best one for taking morning flight.
Reviewed October 14, 2018
8.8
Excellent
RICHARD from United Kingdom
Couple
Studio Executive
Stayed 4 nights in October, 2018
Good choice for business...”
Provides apartment facility in Hanoi's top neighbourhood.
Reviewed October 13, 2018
9.6
Exceptional
Homerson from Philippines
Couple
Studio Executive
Stayed 3 nights in September, 2018
Exceptional”
It made my trip to Hanoi quite relaxing. I like the food at Mad Society and the swimming pool area was perfect for relaxing.
Reviewed September 27, 2018
9.2
Exceptional
Inyoung from Vietnam
Business traveler
Studio Executive
Stayed 1 night in May, 2018
Good. Satisfied..”
Great property nice and new.
Reviewed September 21, 2018
10.0
Exceptional
LI-TZU from Taiwan
Couple
Studio Executive
Stayed 2 nights in September, 2018
Home away from home. ”
Really new and nice hotel. We both enjoy the time there so much. will definitely come back again if visit Hanoi.
Reviewed September 19, 2018
10.0
Exceptional
LI-TZU from Taiwan
Couple
Studio Executive
Stayed 1 night in September, 2018
Nice home away from home”
Really nice hotel. Clean, new, great facility, touching service, not crowded. Staff there are all really welcoming and helpful. Relaxing by the pool is enjoyable. Definitely will book again next time when visit Hanoi.
Reviewed September 19, 2018
9.2
Exceptional
HUIYU from Vietnam
Group
2 Bedroom Executive Apartment
Stayed 1 night in September, 2018
huge space, comfortable bed ”
near the west lake, foreigner restaurants and super market are really convenient to visitors. and public area is really clean and good smell.
Reviewed September 19, 2018
7.2
Very good
KA from Hong Kong
Business traveler
Studio Executive
Stayed 1 night in September, 2018
A good choice for taking early flight.”
Nice hotel with a lot of restaurants around.
Reviewed September 18, 2018
8.4
Excellent
David
Group
2 Bedroom Executive Apartment
Stayed 1 night in September, 2018
Hanoi west point summerset”
I stayed here for four days. I satisfied with all the facilities and services. But the location is kind of far from the hoan kiem lake.
Reviewed September 18, 2018
8.0
Excellent
Long from Vietnam
Business traveler
Studio Executive
Stayed 1 night in September, 2018
It’s fine”
Everything nice
Reviewed September 18, 2018
8.8
Excellent
Samantha from Malaysia
Family with young children
3 Bedroom Executive Apartment
Stayed 4 nights in September, 2018
Great Stay”
We booked a 3 room apartment, but got upgraded to a 4 room apartment which is great. The apartment is very spacious and clean, everything is well maintained. Highly recommended for family travelers. The only downside is the noise coming from the main road even though we stayed at 10th floor, it is still very noisy from the nearby market and car honks.
Reviewed September 13, 2018
8.0
Excellent
Wah from Hong Kong
Couple
Studio Room
Stayed 2 nights in August, 2018
Very good”
Hotel is one year old, so everything is updated. Room is very big , about 50 sqm for our executive junior suite with lake view. Because it is serviced apartment style with kitchen, washing machine etc but it also has big lobby, restaurant and bar like a hotel. Though it is few kilo meter from city centre , however taxi is so cheap. Also, this reasonable but slight high price Argentine steak house, Starbucks in same bui
Reviewed September 09, 2018
9.2
Exceptional
Sau from Hong Kong
Group
2 Bedroom Executive Apartment
Stayed 1 night in July, 2018
Very nice”
The view of the room is perfect but one of the bedroom aircon seems like is not working. But overall it’s reli a good place to stay there!
Reviewed July 31, 2018
Dear Sau, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. It is also wonderful to hear that you enjoyed your stay and the view from your apartment. I am terribly sorry that the air conditioning was not working in your bedroom. Should you return for another stay and face any issues, please call the Guest Service so that we can rectify the issue immediately From all of us at Somerset West Point Hanoi, we look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards, Grace Gan Operations Manager
Responded August 10, 2018
Somerset West Point Hanoi
10.0
Exceptional
Lina from United States
Solo traveler
2 Bedroom Premier Apartment
Stayed 2 nights in January, 2018
A Gem”
I loved my apartment and the service extended to me so much that I am strongly considering renting an apartment here once moved to Hanoi. Perfect all around.
Reviewed July 22, 2018
9.6
Exceptional
Luong from Vietnam
Family with young children
Studio Executive
Stayed 3 nights in July, 2018
Good choice”
The price is suitable, staff are friendly, facilities & pool are great. There is a problem with car parking fee but staff fixed well. Xuan Dieu street is small, ot is hard for walking. Will book again.
Reviewed July 15, 2018
Dear Luong, Thank you so much for sharing the experience of your recent visit. I'm so glad to hear that you like the facilities and pool. At the same time, we are glad to hear compliments of our staff members. I apologise for the issue you faced with the the carparking fee however, I'm pleased to hear that it was resolved well. Once again, thank you for your support and personal recommendation to other travelers. We look forward to welcoming you back for another memorable stay! Warm regards, Grace Gan Operations Manager
Responded August 10, 2018
Somerset West Point Hanoi
7.2
Very good
Manish from Australia
Solo traveler
Studio Executive
Stayed 1 night in June, 2018
Work and Tourist”
Good new property. Location is in high suburb area. Airport is very far. Staff needs soft skills training in customer interaction. Travel desk has some amazing deals for halong
Reviewed June 26, 2018
Dear Manish, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your travels. I'm also glad you had the opportunity to try out the tours provided by our new travel desk! While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. I am terribly sorry if we had failed to meet your expectations in terms of customer interaction and will certainly look into your feedback for further improvements. Once again, thank you for your valued patronage andwe look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards, Grace Gan Operations Manager
Responded July 11, 2018
Somerset West Point Hanoi
9.2
Exceptional
Daniel from United States
Couple
Studio Executive
Stayed 2 nights in May, 2018
Great alternative to a 5* Hotel; feels more like a home”
This newly build Service Apartment lies in the middle of the foreign area called "Tay Ho". Starbucks next door (literally). With an amazing steakhouse next to that as well. Across the apartment is Circle K and down the street lies an abundance of local food restos, cafes, foreign restaurants, etc. Cant ask for more. The ONLY concern was the bed itself. It made alot of noise when moving around in bed. Could be just my room (2409) but definitely can be improved there. otherwise, everything else was subperb.
Reviewed May 29, 2018
Dear Daniel, Thank you so much for taking the time to write this detailed review highlighting many of the benefits of staying at Somerset West Point! I'm delighted to hear about your positive stay experience. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times so thank you for sharing the feedback about the bed. We have checked and found that there was an issue with the spring box so we are in the processing of replacing it. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
Responded June 06, 2018
Somerset West Point Hanoi
10.0
Exceptional
Dominic from Vietnam
Family with teens
2 Bedroom Premier Apartment
Stayed 1 night in May, 2018
Great ”
Great place. Good value for money.
Reviewed May 27, 2018
Dear Dominic, I'm pleased to heard that we have met your expectations in terms of product and value. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
Responded June 19, 2018
Somerset West Point Hanoi
10.0
Exceptional
Joanne from United States
Couple
2 Bedroom Executive Apartment
Stayed 1 night in March, 2018
Perfection”
Absolutely beautiful room and view. Attentive staff. I was sick and they brought me medicine without asking. Will go back in a heartbeat.
Reviewed May 24, 2018
Dear Joanne, Thank you for sharing this lovely review! Although it is unfortunate that you were unwell during your stay, making our residents and guests feel at home is what we strive to achieve at all times. We await your return as there is nothing that would make us happier than to welcome you back to your home away from home at Somerset. Warm regards, Grace Gan Operations Manager
Responded June 19, 2018
Somerset West Point Hanoi
9.6
Exceptional
Virginia from Hong Kong
Family with young children
2 Bedroom Premier Apartment
Stayed 4 nights in April, 2018
Excellent hotel about 20 mins taxi ride from tourist sites”
Lovely views of the lake. Rooms are huge and hotel is brand new. Staff are attentive and welcoming. Starbucks is downstairs for a quick breakfast, plus other cafes a 3 mins walk away. The only downside to the hotel is it’s food. Breakfast is disappointing and we ordered lunch around the pool and had to send 2 of the dishes back as the meat was all fat, no meat to be seen. The Argentinian steak house downstairs is an absolute must eat there. Best steak I’ve had anywhere in the world. Expensive but so worth it! Taxis wait outside the hotel so it’s easy to get anywhere but it is about 15-40 mins taxi ride to get to most of the tourist sites. Stay here - you won’t be disappointed!
Reviewed May 07, 2018
12345
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