Somerset West Point Hanoi
Somerset West Point Hanoi
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Studio Executive - Guestroom Somerset West Point Hanoi
Studio Executive - Guestroom
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Bathroom Somerset West Point Hanoi
Bathroom
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Bathroom Somerset West Point Hanoi
Bathroom
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Studio Executive - Guestroom Somerset West Point Hanoi
Studio Executive - Guestroom
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See map Somerset West Point Hanoi
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Excellent
Location
8.3
See all 32 photos Somerset West Point Hanoi
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What guests are saying:
Everything
Murali from Malaysia
Family with teens
Great property nice and new. Would highly recommend. Starbucks on the ground floor and a great steak house. Staff friendly
Darrel from United Kingdom
Family with young children
Just stayed for 1 night, everything is so nice. Feels like home :D
Tuan from Vietnam
Couple
Good size rooms. Super clean and very new. A little plain looking rooms, but nice to have the amenities of home including a washer. The restaurant is very stylish looking
Dominik from Taiwan
Couple
New , clean, reasonable price , friendly staffs
Nguyen from Vietnam
Solo traveler
It's in the west lake area where all of the expats live. Brand new building with great amenities. New modern clean rooms. Currently a lot less expensive than chain hotels, and much nicer. Will stay again
Andrew from Canada
Solo traveler
I would like tax invoice for company business trip, can you send to my email
Dang from Vietnam
Business traveler
Nice hotel, clean, good location, friendly staff...It's was a great time staying here.
THINH from Vietnam
Business traveler
Better than the Sheraton near by, and cheaper
John from Australia
Solo traveler
All thumbs up! Cleanliness is 5* with well equipped kitchen utensils and equipment. Room is spacious. Very comfy stay indeed and convenience location with 24hours convenient store and Starbucks cafe.
Too from Singapore
Group
Newly built

Somerset West Point Hanoi

Excellent location
What's nearby?
Excellent
From 286 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.4
Recommended by 97% of guests
Value for money8.9
Location rating8.3
Nearest airportGia Lam Airport (VGL)
Distance to airport6.9 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Room choices
This property is in high demand!Booked 72 times this week | 10 travelers are looking at this property right now
2 Bedroom Executive Apartment
2 Bedroom Executive Apartment
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  • Room size: 96 m²/1033 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds
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2 Bedroom Premier Apartment
2 Bedroom Premier Apartment
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  • Room size: 123 m²/1324 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds
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3 Bedroom Executive Apartment
3 Bedroom Executive Apartment
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  • Room size: 150 m²/1615 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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Four-Bedroom Executive Apartment
Four-Bedroom Executive Apartment
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  • Room size: 180 m²/1938 ft²
  • Balcony/terrace
  • 1 super king bed
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1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
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  • Room size: 73 m²/786 ft²
  • Balcony/terrace
  • 1 king bed
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Studio Executive
Studio Executive
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  • Room size: 38 m²/409 ft²
  • Bathtub
  • 1 king bed or 2 single beds
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Studio Room
Studio Room
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  • Non-smoking
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Deluxe 2 Bedroom Apartment
Deluxe 2 Bedroom Apartment
...
  • Non-smoking
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Deluxe 3 Bedroom Apartment
Deluxe 3 Bedroom Apartment
...
  • Non-smoking
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One Bedroom Deluxe King
One Bedroom Deluxe King
...
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    More about Somerset West Point Hanoi

    More about Somerset West Point Hanoi

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Ommani
    340 m Vietnamese
    Bang Lang
    1.2 km Vietnamese
    Quan Kien Passion Restaurant
    1.8 km Vietnamese
    Indian cuisine
    Indian cuisine
    Spice indian Restaurant
    4.5 km Indian
    Shalimar Restaurant
    4.8 km Indian
    Sona Indian Cuisine & Asian Food Restaurant - Cafe - Bar
    7.2 km Indian, Vietnamese
    Asian cuisine
    Asian cuisine
    Sushi Dokoro Yutaka
    190 m Asian, Japanese, Sushi
    India Palace
    310 m Asian, Indian, Vegetarian
    The Forest House of Rustic Charm
    400 m Asian, Fusion, Vegetarian

    What they offer

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (286)Booking.com Reviews (125)
    8.9
    /
    10
    Cleanliness9.4
    Facilities8.9
    Location8.3
    Service8.8
    Value for money8.9
    Provided by verified guests of Agoda
    All languages
    All guests (286)
    All room types
    Showing 98 verified guest comments
    12345
    10.0
    Exceptional
    Craig from Vietnam
    Family with teens
    2 Bedroom Executive Apartment
    Stayed 6 nights in October, 2018
    Excellent Value”
    I overpaid and the staff picked it up and refunded the money. Friendly efficient and helpful.
    Reviewed October 31, 2018
    8.0
    Excellent
    KA from Hong Kong
    Business traveler
    Studio Executive
    Stayed 1 night in October, 2018
    Good Location”
    The best one for taking morning flight.
    Reviewed October 14, 2018
    Dear KA, Thank you for a loyal customer of Somerset West Point! We are so pleased to have met your expectations in service and quality standards in your previous stay such that you are willing to stay with us again. Thank you once again for highlighting our convenient location between Noi Bai International Airport and the Old Quarters which provides easy and quick access to the airport without having to go through the city traffic. Your endorsement and loyalty means a lot to us and we look forward to welcoming you back in the not so distant future. Warn regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    8.8
    Excellent
    RICHARD from United Kingdom
    Couple
    Studio Executive
    Stayed 4 nights in October, 2018
    Good choice for business...”
    Provides apartment facility in Hanoi's top neighbourhood.
    Reviewed October 13, 2018
    Dear RICHARD, Thank you for choosing to stay with us at Somerset West Point and for taking the time to share this review on Agoda. We are delighted to have met your expectations for business accomodations. Thank you for your kind recommendation to other travellers and for highlighting our convenient location. I certainly hope to welcome you back again in the very near future. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    9.6
    Exceptional
    Homerson from Philippines
    Couple
    Studio Executive
    Stayed 3 nights in September, 2018
    Exceptional”
    It made my trip to Hanoi quite relaxing. I like the food at Mad Society and the swimming pool area was perfect for relaxing.
    Reviewed September 27, 2018
    Dear Homerson, Thank you so much for sharing the experience of your recent visit to Somerset West Point! It is wonderful to learn that you had a relaxing stay at Somerset West Point. I am delighted to know that you enjoyed the restaurant and swimming pool. Your endorsement means a lot to us and we look forward to welcoming you back for another relaxing stay in the near future. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    9.2
    Exceptional
    Inyoung from Vietnam
    Business traveler
    Studio Executive
    Stayed 1 night in May, 2018
    Good. Satisfied..”
    Great property nice and new.
    Reviewed September 21, 2018
    10.0
    Exceptional
    LI-TZU from Taiwan
    Couple
    Studio Executive
    Stayed 2 nights in September, 2018
    Home away from home. ”
    Really new and nice hotel. We both enjoy the time there so much. will definitely come back again if visit Hanoi.
    Reviewed September 19, 2018
    Dear LI-TZU, Thank you for taking the time to submit 2 reviews of your stay with us at Somerset West Point! We are delighted to learn that you enjoyed your stay with us. At the same time, we are glad to have met your expectations in service and quality standards. We await your return as there is nothing that would make us happier than to welcome you back to your home away from home at Somerset. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    10.0
    Exceptional
    LI-TZU from Taiwan
    Couple
    Studio Executive
    Stayed 1 night in September, 2018
    Nice home away from home”
    Really nice hotel. Clean, new, great facility, touching service, not crowded. Staff there are all really welcoming and helpful. Relaxing by the pool is enjoyable. Definitely will book again next time when visit Hanoi.
    Reviewed September 19, 2018
    Dear LI_TZU, At Ascott, we strive to offer warm, welcoming and friendly service coupled with a homely environment and settings that we have been known for across the world. Thus, it is a pleasure to know that you had an enjoyable experience with us. Providing excellent service is the core of our service commitment to our guests and I am very pleased to learn that our team had made your stay so special and welcoming! I will be sure to share your comments with the team to recognise their efforts. From all of us at Somerset West Point Hanoi, thank you for your valued patronage and we look forward to welcoming you again! Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    9.2
    Exceptional
    HUIYU from Vietnam
    Group
    2 Bedroom Executive Apartment
    Stayed 1 night in September, 2018
    huge space, comfortable bed ”
    near the west lake, foreigner restaurants and super market are really convenient to visitors. and public area is really clean and good smell.
    Reviewed September 19, 2018
    Dear HUIYI, Thank you for your positive recommendation to other travellers! It is truly wonderful to read that you had such a memorable experience with us and I am delighted to know that you enjoyed the many positive elements of your stay with us; from our convenient location with close access to many amenities around the neighbourhood, to the comfort of your bed. I appreciate your kind words and look forward to welcome you back for another exceptional experience soon. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    7.2
    Very good
    KA from Hong Kong
    Business traveler
    Studio Executive
    Stayed 1 night in September, 2018
    A good choice for taking early flight.”
    Nice hotel with a lot of restaurants around.
    Reviewed September 18, 2018
    Dear KA, Thank you for taking the time to write a review for us following your recent visit at Somerset West Point. It is a pleasure to know that you had an enjoyable experience with us and I am delighted to know that you found our location with close access to many amenities as well as Noi Bai International Airport, convenient for your needs. Thank you once again for your kind recommendation. I certainly hope to welcome you back again in the very near future. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    8.4
    Excellent
    David
    Group
    2 Bedroom Executive Apartment
    Stayed 1 night in September, 2018
    Hanoi west point summerset”
    I stayed here for four days. I satisfied with all the facilities and services. But the location is kind of far from the hoan kiem lake.
    Reviewed September 18, 2018
    Dear David, Thank you for selecting us as your preferred accommodation choice for your trip. We are committed to provide the best products and services to our residents so it is a pleasure to know that the facilities and services were up to your expectations. Thank you once again for your kind recommendation. I certainly hope to welcome you back again in the future. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    8.0
    Excellent
    Long from Vietnam
    Business traveler
    Studio Executive
    Stayed 1 night in September, 2018
    It’s fine”
    Everything nice
    Reviewed September 18, 2018
    Dear Long, Thank you for choosing to stay with us at Somerset West Point and for taking the time to share this positive review. I certainly hope to welcome you back again in the very near future. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    8.8
    Excellent
    Samantha from Malaysia
    Family with young children
    3 Bedroom Executive Apartment
    Stayed 4 nights in September, 2018
    Great Stay”
    We booked a 3 room apartment, but got upgraded to a 4 room apartment which is great. The apartment is very spacious and clean, everything is well maintained. Highly recommended for family travelers. The only downside is the noise coming from the main road even though we stayed at 10th floor, it is still very noisy from the nearby market and car honks.
    Reviewed September 13, 2018
    Dear Samantha, Thank you for choosing to stay with us at Somerset West Point and for taking the time to share this review. How wonderful to know that you appreciate the spacious fully-furnished apartments which are perfect for families! In addition, I wish to thank you for your constructive feedback and observations regarding the areas for improvement. Your feedback is very important to us as it allow us to identify and improve on our services and facilities for our guests. We are currently reviewing how to improve the soundproofing and will continue in our improvement efforts to provide excellent service and products to our residents. It will be our pleasure to welcome you back again when you next visit Hanoi. Warm regards, Grace Gan Operations Manager
    Show more
    Somerset West Point Hanoi
    8.0
    Excellent
    Wah from Hong Kong
    Couple
    Studio Room
    Stayed 2 nights in August, 2018
    Very good”
    Hotel is one year old, so everything is updated. Room is very big , about 50 sqm for our executive junior suite with lake view. Because it is serviced apartment style with kitchen, washing machine etc but it also has big lobby, restaurant and bar like a hotel. Though it is few kilo meter from city centre , however taxi is so cheap. Also, this reasonable but slight high price Argentine steak house, Starbucks in same bui
    Reviewed September 09, 2018
    Dear Wah, Thank you for selecting us as your preferred accommodation choice for your trip. It is truly wonderful to read that you had such a memorable experience with us and I am delighted to know that you enjoyed the many positive elements of your stay with us; from the comfort of your spacious and fully-furnished apartment with the view of the West Lake to the convenience of the onsite F&B establishments. Thank you once again for your kind recommendation. I certainly hope to welcome you back again in the very near future. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    9.2
    Exceptional
    Sau from Hong Kong
    Group
    2 Bedroom Executive Apartment
    Stayed 1 night in July, 2018
    Very nice”
    The view of the room is perfect but one of the bedroom aircon seems like is not working. But overall it’s reli a good place to stay there!
    Reviewed July 31, 2018
    Dear Sau, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. It is also wonderful to hear that you enjoyed your stay and the view from your apartment. I am terribly sorry that the air conditioning was not working in your bedroom. Should you return for another stay and face any issues, please call the Guest Service so that we can rectify the issue immediately From all of us at Somerset West Point Hanoi, we look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards, Grace Gan Operations Manager
    Responded August 10, 2018
    Somerset West Point Hanoi
    10.0
    Exceptional
    Lina from United States
    Solo traveler
    2 Bedroom Premier Apartment
    Stayed 2 nights in January, 2018
    A Gem”
    I loved my apartment and the service extended to me so much that I am strongly considering renting an apartment here once moved to Hanoi. Perfect all around.
    Reviewed July 22, 2018
    Dear Lina, We are so glad to have met your expectations in service and quality standards during your recent stay and we are delighted that you are considering to rent an apartment on a long time basis. Should you require any assistance or information regarding the long term lease, please contact us directly through our brand website. We await your return as there is nothing that would make us happier than to welcome you back to your home away from home at Somerset. Warm regards, Grace Gan Operations Manager
    Responded October 24, 2018
    Somerset West Point Hanoi
    9.6
    Exceptional
    Luong from Vietnam
    Family with young children
    Studio Executive
    Stayed 3 nights in July, 2018
    Good choice”
    The price is suitable, staff are friendly, facilities & pool are great. There is a problem with car parking fee but staff fixed well. Xuan Dieu street is small, ot is hard for walking. Will book again.
    Reviewed July 15, 2018
    Dear Luong, Thank you so much for sharing the experience of your recent visit. I'm so glad to hear that you like the facilities and pool. At the same time, we are glad to hear compliments of our staff members. I apologise for the issue you faced with the the carparking fee however, I'm pleased to hear that it was resolved well. Once again, thank you for your support and personal recommendation to other travelers. We look forward to welcoming you back for another memorable stay! Warm regards, Grace Gan Operations Manager
    Responded August 10, 2018
    Somerset West Point Hanoi
    7.2
    Very good
    Manish from Australia
    Solo traveler
    Studio Executive
    Stayed 1 night in June, 2018
    Work and Tourist”
    Good new property. Location is in high suburb area. Airport is very far. Staff needs soft skills training in customer interaction. Travel desk has some amazing deals for halong
    Reviewed June 26, 2018
    Dear Manish, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your travels. I'm also glad you had the opportunity to try out the tours provided by our new travel desk! While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. I am terribly sorry if we had failed to meet your expectations in terms of customer interaction and will certainly look into your feedback for further improvements. Once again, thank you for your valued patronage andwe look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards, Grace Gan Operations Manager
    Responded July 11, 2018
    Somerset West Point Hanoi
    9.2
    Exceptional
    Daniel from United States
    Couple
    Studio Executive
    Stayed 2 nights in May, 2018
    Great alternative to a 5* Hotel; feels more like a home”
    This newly build Service Apartment lies in the middle of the foreign area called "Tay Ho". Starbucks next door (literally). With an amazing steakhouse next to that as well. Across the apartment is Circle K and down the street lies an abundance of local food restos, cafes, foreign restaurants, etc. Cant ask for more. The ONLY concern was the bed itself. It made alot of noise when moving around in bed. Could be just my room (2409) but definitely can be improved there. otherwise, everything else was subperb.
    Reviewed May 29, 2018
    Dear Daniel, Thank you so much for taking the time to write this detailed review highlighting many of the benefits of staying at Somerset West Point! I'm delighted to hear about your positive stay experience. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times so thank you for sharing the feedback about the bed. We have checked and found that there was an issue with the spring box so we are in the processing of replacing it. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
    Responded June 06, 2018
    Somerset West Point Hanoi
    10.0
    Exceptional
    Dominic from Vietnam
    Family with teens
    2 Bedroom Premier Apartment
    Stayed 1 night in May, 2018
    Great ”
    Great place. Good value for money.
    Reviewed May 27, 2018
    Dear Dominic, I'm pleased to heard that we have met your expectations in terms of product and value. If your travels bring you back to Hanoi in the future, we hope to welcome you back for another memorable stay with us. Warm regards, Grace Gan Operations Manager
    Responded June 19, 2018
    Somerset West Point Hanoi
    10.0
    Exceptional
    Joanne from United States
    Couple
    2 Bedroom Executive Apartment
    Stayed 1 night in March, 2018
    Perfection”
    Absolutely beautiful room and view. Attentive staff. I was sick and they brought me medicine without asking. Will go back in a heartbeat.
    Reviewed May 24, 2018
    Dear Joanne, Thank you for sharing this lovely review! Although it is unfortunate that you were unwell during your stay, making our residents and guests feel at home is what we strive to achieve at all times. We await your return as there is nothing that would make us happier than to welcome you back to your home away from home at Somerset. Warm regards, Grace Gan Operations Manager
    Responded June 19, 2018
    Somerset West Point Hanoi
    12345
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