St Martins Lane Hotel
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8.9
Excellent
/10
(1485 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
Available
  • London Eye920 m
  • British Museum950 m
  • St. James's Park970 m
  • Westminster Abbey1.05 km
  • Big Ben1.11 km
  • Houses of Parliament1.23 km
  • Buckingham Palace1.49 km
  • Tower of London3.51 km
  • Tower Bridge3.6 km
  • Camden Market3.9 km
  • Free Wi-Fi

    St Martins Lane Hotel

    45 St Martins Lane, West End Soho, London, United Kingdom, WC2N 4HX - See map

    5 travelers are looking at this property right now

    Book now before it's too late!

    "Location is convenient with many restaurants in the vicinity."
    ANNA K. - 10 November 2016
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional reputation
    Recommended by 93% of guests
    Exceptional service
    9.1 rating for service
    Excellent facilities on premise
    8.5 facilities on premise
    • 130 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Cheaper than 98% of all properties in London in the last 24 hoursCompared to 29,972 London properties at Agoda for various dates
    Value for money8.3
    Distance to city center0 miles
    Location rating9.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport12.2 km

    Rooms available at St Martins Lane Hotel

    8.4
    Excellent
    Room comfort & quality
    Deluxe Garden
    Deluxe Garden
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed or 1 queen bed
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    Studio
    Studio
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
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    Deluxe
    Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
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    Superior Double Double
    Superior Double Double
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 double beds
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    Loft Junior Suite
    Loft Junior Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
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    Apartment
    Apartment
    ...
    • Room size: 92 m²/990 ft²
    • City view
    • 1 king bed
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    Corner Suite
    Corner Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
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    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
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    Penthouse
    Penthouse
    ...
    • Room size: 93 m²/1001 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Loft Double Room
    Loft Double Room
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at St Martins Lane Hotel?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to St Martins Lane Hotel?

    For those who wish to drive their own cars, St Martins Lane Hotel has a car park right on site for maximum convenience. Car parking is available for an additional charge.

    What is the smoking policy at St Martins Lane Hotel?

    St Martins Lane Hotel does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Property ranking|Compared to 29,972 London properties
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    Value for money score
    8.3/10
    Location score
    9.7/10
    Service score
    9.1/10
    Cleanliness score
    9.3/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
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    Better than
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    Better than
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    More about St Martins Lane Hotel

    More about St Martins Lane Hotel

    8.4
    Excellent

    "Great stay"

    Mark

    |

    23 May 2016

    Description

    Show less

    Most talked about facilities

    Breakfast
    2 mentions
    Housekeeping
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Vegetarian
    Full English/Irish
    Gluten-free

    Restaurants on site

    St Martins Lane Kitchen
    Cuisine:Asian, Thai, Vietnamese
    Menu:Buffet

    Nearby restaurants

    British cuisine
    British cuisine
    La Chandelle
    180 m British
    Great British Fish Co
    190 m British, Fast food, Seafood
    Scoff & Banter Leicester Square
    220 m British, European, Gluten Free
    Indian cuisine
    Indian cuisine
    RV2
    400 m Indian, Middle Eastern, Pakistani
    Daawat
    410 m Indian
    Golden Oven
    520 m Indian
    European cuisine
    European cuisine
    Cote Brasserie - St Martin's Lane
    20 m European, French, Gluten Free
    Mermaids Tail
    240 m European, Seafood
    Rossopomodoro - Covent Garden
    290 m European, Italian, Pizza

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of St Martins Lane Hotel from real guests

    Overall rating
    8.9
    Excellent
    From 1514 reviews
    Provided by verified guests of
    Agoda Reviews (142)Booking.com Reviews (1343)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.3
    Facilities8.5
    Location9.6
    Room comfort and quality8.4
    Service9.1
    Value for money8.3
    High score for London
    Rating
    9+ Exceptional (37)
    8-9 Excellent (14)
    7-8 Very Good (5)
    6-7 Good (4)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (13)
    Jun - Aug (17)
    Sep - Nov (16)
    Dec - Feb (20)
    All guests (142)
    All room types
    All languages
    Showing 66 verified guest comments
    1234
    9.6
    Exceptional
    Helena from Australia
    Couple
    Deluxe
    Stayed 1 night in July, 2019

    Exceptional”

    Fantastic location, great staff and very quiet where we were on the 6th floor. The concierge was fantastic in getting us tickets to a show. The gym next door is really funky and well equipped (though I was a bit intimidated by the meathead guys in there). A couple of negatives: the breakfast wasn’t amazing, the hallways were freezing but the lifts were too hot and the fragrance in the hallways were headache inducing. But all in all a great stay, I’d stay again and would recommend it.

    Reviewed July 10, 2019

    Hi Helene, thank you very much for taking the time to post your review and we're delighted to note that you particularly enjoyed our friendly, engaging style of service and our amazing location in the heart of London's vibrant theatre district. It's also great to know that our Concierge particularly demonstrated our core values to ensure a memorable guest experience. We are sorry for any disappointment with our breakfast offering or the hotel signature fragrance and if we had been aware of any concern in relation to the latter, we should have adjusted the fragrance levels in your corridor. We do hope that you will have a chance to visit us again when you are next in London and look forward to welcoming you back at that time - we also really appreciate your recommendation, too.

    Responded July 11, 2019
    St Martins Lane Hotel
    9.6
    Exceptional
    Derek from China
    Couple
    Superior
    Stayed 6 nights in March, 2019

    Fantastic stay”

    The staff is helpful. Room is clean and has different lighting for you to adjust. The standard rooms are a bit small, but once you move to deluxe and up it fits two people comfortably. Location is perfect - close to Leister Sq. underground, walkable to National Portrait Gallery. The only downside to this hotel is their speakeasy bar - overpriced and subpar drinks (16 pounds for a G&T that I had to pour myself...). There are plenty of bars nearby where you can go to for a drink.

    Reviewed March 24, 2019

    Hi Derek, many thanks for taking the time to review us and we really appreciate your very kind comments for our friendly and attentive team, our cleanliness, and our fabulous location in the heart of London's theatre district, close to so many iconic landmarks. We are very sorry for the disappointment with Blind Spot, our speakeasy bar, and we do review our menus and pricing alongside our London hotel competitor bars. We do hope that you'll have the opportunity to visit us again when you are next in London and we very much look forward to welcoming you back to St Martins Lane.

    Responded March 26, 2019
    St Martins Lane Hotel
    9.2
    Exceptional
    David from Australia
    Business traveler
    Standard
    Stayed 2 nights in July, 2019

    business”

    This hotel has been my favourite in London now for a number of years. It is modern, not over the top, and in a great location with friendly staff.

    Reviewed July 21, 2019

    Hi David, thank you so much for taking the time to review us and it's great to know that we remain your favourite hotel in London, not least because of our location in the heart of the city's vibrant theatre district. Your support of the hotel is highly valued and we look forward to continuing to welcome you whenever you are in London.

    Responded July 23, 2019
    St Martins Lane Hotel
    9.6
    Exceptional
    michal from Israel
    Couple
    Standard
    Stayed 5 nights in July, 2019

    Great hotel, best location,”

    The standart roon is very smal, service is great.

    Reviewed July 12, 2019

    Hi Michal, many thanks for your feedback and we're delighted that you enjoyed our friendly and attentive service as well as our great location in the heart of London's vibrant theatre district, close to so many iconic landmarks. If we had been aware of any concern with the room size, we should have been pleased to show alternative room types. We hope you'll have the opportunity to visit us again when you are next in London and very much look forward to welcoming you back at that time.

    Responded July 15, 2019
    St Martins Lane Hotel
    9.6
    Exceptional
    khatija
    Solo traveler
    Standard
    Stayed 2 nights in March, 2019

    Exceptional”

    It was a great stay. The location was amazing, very central and easy access to everywhere. The staff were friendly in a way that they wanted to be and not forced. I had issues with my card and needed to use a cash machine during check in. Instead of giving me directions to a cash machine the door man Ahmed walked me there ...ensured I found the place and I was safe. Hence great staff.

    Reviewed March 18, 2019

    Dear khatija, Wow, many thanks for your fabulous review, we really appreciate it and we're all thrilled to know you had such a super St Martins Lane experience. Ahmed was especially delighted to know that he made all the difference for you, as are the rest of our attentive team - indeed, that's how we roll! We're all looking forward to welcoming you back again soon. Warmest wishes, The Team

    Responded March 19, 2019
    St Martins Lane Hotel
    9.2
    Exceptional
    DUANGRAT from Thailand
    Family with teens
    Loft Double Room
    Stayed 3 nights in December, 2018

    Nice hotel , near soho”

    Comfort stay, good service staff, near everything, will come back to stay this hotel for our next trip.

    Reviewed February 01, 2019

    Hi Duangrat, thank you so much for your very kind feedback - we're delighted that you had a comfortable stay and enjoyed our friendly, attentive style of service. It's also lovely to note that you will be returning to explore more of our location in the heart of London's theatreland, close to so many iconic landmarks, and we very much look forward to welcoming you back at that time.

    Responded February 06, 2019
    St Martins Lane Hotel
    8.3
    Excellent
    david from United Kingdom
    Business traveler
    Superior
    Stayed 2 nights in February, 2015

    My business trip stay at the St Martins lane ”

    Location , rooms , and staff

    My stay was very good as usual ( I am a frequent visitor ) but I must say I was very disappointed not to be informed of the on going renovations ( the bar and main dining room were closed ) and the reception area severely reduced in size and therefore atmosphere Even more so in the fact that I was on my business trip with two colleagues and had highly recommended them to stay at the St martins which they did because of the things I have mentioned i.e. the great bar etc They were very deflated when they arrived because everything was closed I do understand that renovations must be done and how difficult it is to work around the fact the hotel must stay open ( I am a casino owner myself in Birmingham ) but I just think that customers should be informed of this and therefore given the choice of whether to stay under these conditions or not . Also the price should be reflected in the very reduced facilities and ambience which even though I had a very correct rate with yourselves was not I'm afraid Also just to finish my colleagues much to my dismay let it be known to myself that they wouldn't be staying at the hotel again ! Which I found embarrassing Many thanks David shine

    Reviewed February 09, 2015
    9.3
    Exceptional
    Allan from United Kingdom
    Couple
    Loft Double Room
    Stayed 2 nights in October, 2014

    The Perfect Spot!”

    The friendly staff, the hotel location and the room layout

    The whole experience was brilliant. It was our 33rd wedding anniversary and Barbara at the front desk (who gave us the best welcome we have ever had at a reception desk, by the way!!) surprised us by having a complimentary bottle of bubbly delivered to our room when we returned from our first evening out. So very thoughtful! The hotel's location for access to all the main London attractions (accessible on foot!!) was superb.

    Reviewed October 09, 2014
    9.7
    Exceptional
    Richard from Australia
    Business traveler
    Superior
    Stayed 1 night in April, 2014

    Perfect”

    Personal service not usually found these days, Arranged early check in without any problem, Location

    My friend and I arrived at 08:00 expecting to have to wait for normal check in time of 15:00 but were given our rooms immediately which was totally unexpected. The staff were fantastic and deserve full credit for there enthusiasm and dedication. The room was excellent and definitely value for money. I cannot recommend this hotel highly enough and will be staying again.

    Reviewed April 19, 2014
    8.0
    Excellent
    david from United Kingdom
    Solo traveler
    Standard
    Stayed 1 night in September, 2017

    Very Nice”

    Very Nice stay but it is hard to believe that I paid more than 500 pounds for the room and it did not include breakfast!

    Reviewed September 08, 2017

    Hi David, we are so pleased to note that you had a very nice stay with us and enjoyed many elements of the hotel. Rates will fluctuate in line with demand and London has been very busy over the last few weeks. Our website has a number of promotions, including breakfast-inclusive rates, throughout the year and we should also have offered you the option to upgrade to breakfast-inclusive on arrival. We hope the positive aspects will bring you back to stay with us and look forward to welcoming you again to St Martins Lane.

    Responded September 18, 2019
    St Martins Lane Hotel
    8.0
    Excellent
    ANNA from Philippines
    Couple
    Deluxe
    Stayed 5 nights in October, 2016

    Modern”

    The room is spotless and very comfortable. Location is convenient with many restaurants in the vicinity.

    Reviewed November 10, 2016
    10.0
    Exceptional
    Nicky from New Zealand
    Family with teens
    Deluxe Garden
    Stayed 3 nights in October, 2018

    Exceptional”

    Welcomed at 3.30am by Andrew who came outside and took our luggage. Room 109 loved it.. Funky. Quirky, Modern, clean, friendly snd central london

    Reviewed October 10, 2018

    Hi Nicky, thank you so much for your lovely comments on our rooms, our style, our central location in the heart of London's theatre district, and our friendly, authentic service especially from Andrew, one of our fabulous bell team. We do hope that you'll have a chance to visit us again - we would be delighted to welcome you back - and look forward to seeing you soon. Warm regards from St Martins Lane.

    Responded October 12, 2018
    St Martins Lane Hotel
    5.6
    Jinhie from South Korea
    Business traveler
    Loft Double Room
    Stayed 2 nights in October, 2016

    Gurantee Money of GBP 100”

    As the reservation, there is no guideline of gurantee of GBP 100, they swiped my credit card. By the checking-out, they said the gurantee money was back to my card which was apparently not as to my credit card bill. I have to ask to Agoda and Hotel for the return the gurantee money. What a loss of my time. Make sure by check-out.

    Reviewed October 25, 2016
    6.8
    Good
    Mackay from Malaysia
    Couple
    Deluxe
    Stayed 2 nights in July, 2016

    Excellent Experience but some disappointments”

    Excellent location, Unique design in the room, lobby is average and not impressive, Housekeeping did excellent job, however hotel reception is horrible - slow and bad service, almost over charged me for parking. Asked for credit card but never advise how much will charge as deposit or so. The only hotel with such service in UK

    Reviewed July 11, 2016
    6.7
    Good
    Lee from United Kingdom
    Couple
    Loft Double Room
    Stayed 1 night in February, 2015

    Valentine stay”

    The location is the main reason for staying at this hotel. In the room the bathroom and the lighting.

    Due to the lack of a main restaurant and bar the hotel felt no different than a premier inn, unfortunately the alternative was very limited. The hotel itself lacked any character due to this renovation work and although we knew it was taking place, we assumed that there would be a suitable replacement. The room was itself was very nice as you would expect. Overall I do not believe we would stay at this particular hotel again.

    Reviewed February 16, 2015
    6.3
    Good
    Tristan from United Kingdom
    Couple
    Loft Double Room
    Stayed 1 night in December, 2014

    Good hotel but over priced”

    Location, quietness, bathroom

    Good stay, comfortable room but not 5 star. There are the finishing touches they miss, ie, one complimentary bottle of water when there are two guests. No tissues in the bedroom. Quite expensive for what you get.

    Reviewed December 23, 2014
    6.3
    Good
    Ian from Italy
    Business traveler
    Loft Double Room
    Stayed 3 nights in December, 2014

    Always disappointing ”

    Location goo but not best choice in the area

    I stay in London often. Over the years I've ended up at the St Martins a few times. It always disappoints. It's gimmicky but not really that luxurious or cool. Amenities are lacking. It's way over priced. Not particularly comfortable. Much (not all!) of staff is surly. Stay at the nearby Amba Charing Cross for better service, comfort and nice staff at similar price.

    Reviewed December 13, 2014
    4.0
    Keith from Hong Kong
    Solo traveler
    Loft Double Room
    Stayed 5 nights in August, 2014

    Execellent Location”

    Perfect location for musicals and shopping in London!

    It was a pleasant stay! The hotel design is chic. Staff are friendly and helpful. Just the room is a bit small.

    Reviewed September 03, 2014
    8.8
    Excellent
    Sidaporn from Thailand
    Couple
    Standard
    Stayed 2 nights in August, 2017

    Excellent”

    The TV's airplay mode is only applicable for android.

    Reviewed September 17, 2017
    10.0
    Exceptional
    inbar from Israel
    Couple
    Standard
    Stayed 3 nights in August, 2017

    it was wonderful....”

    clean& nice hotel the location- perfect the gim - awesome

    Reviewed August 19, 2017
    1234
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    • Exceptional location
    • London Eye
    • Leicester Square Tube Station is within 0.13 km