Starcity Halong Bay Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Ha Long City, Ha Long, Hạ Long, Vietnam

Highlights

Front desk [24-hour]

Front desk [24-hour]

770 meters to the beach

Free Wi-Fi in all rooms!

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Bar

Pool (kids)

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4.0 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.
Your dates are popular among travelersUsers are booking a place in Hạ Long every 2 minutes on Agoda.com
Room comfort and quality 7.1
Service 7.0
Cleanliness 6.8
Value for money 6.7

Based on 46 verified reviews

Room comfort and quality score out of 10
Service score out of 10
Cleanliness score out of 10
Value for money score out of 10
Location score out of 10
Facilities score out of 10
See map

6.3Good

Location rating score

Location - Inside city center
Parking
FREE
Popular landmarks
Bai Chay Bridge
2.4 km
Dong Thien Cung
5.4 km
Dau Go Gotto
5.8 km
Hon Ga Choi Island
7.3 km
Soi Sim Island
12.0 km
Closest landmarks
Sun World Ha Long Complex
570 m
Sun World Ha Long Park
620 m
Quảng trường Mặt Trời
620 m
Ha Long Queen Cable Car
630 m
Dragon Park
670 m

Good to know

Value for money6.7
Location rating6.3
Nearest airportCat Bi International Airport (HPH)
Distance to airport36.3 km

Select your room

1/9

Bay View Deluxe King

32 m²/344 ft²
Max 3 adults
1 king bed
Ocean view
1/11

Executive Suite

58 m²/624 ft²
Max 3 adults
1 king bed
Mountain view
1/10

Bay View Deluxe Twin

32 m²/344 ft²
Max 3 adults
2 semi double beds
Ocean view
1/10

Superior Twin

30 m²/323 ft²
Max 3 adults
2 single beds and 1 double bed
Mountain view
1/6

Superior King

32 m²/344 ft²
Max 2 adults
1 king bed
Mountain view
High floor

Frequently asked questions

Yes, Starcity Halong Bay Hotel provides both laundry and dry cleaning services.

Yes, Starcity Halong Bay Hotel has a 24-hour front desk.

Yes, Starcity Halong Bay Hotel has two onsite restaurants.

Yes, Starcity Halong Bay Hotel provides ticket services and tours.

Yes, Starcity Halong Bay Hotel is 4.17 km from the Halong Train Station.

Yes, Starcity Halong Bay Hotel has meeting and banquet facilities.

Yes, Starcity Halong Bay Hotel provides cots free of charge.

Yes, Starcity Halong Bay Hotel provides currency exchange services onsite.

Yes, Starcity Halong Bay Hotel provides airport transfer.

Yes, Starcity Halong Bay Hotel has a bar.

Yes, Starcity Halong Bay Hotel provides 24-hour room service.

Yes, Starcity Halong Bay Hotel offers a breakfast buffet.

Yes, Starcity Halong Bay Hotel offers free breakfast.

Yes, Starcity Halong Bay Hotel has an elevator.

Check-in at Starcity Halong Bay Hotel is from 12:00 PM, and check-out is until 01:30 PM.

Yes, Starcity Halong Bay Hotel is located near attractions such as Sun World Ha Long Park (0.62 km) and Bai Chay Bridge (2.39 km).

Yes, Starcity Halong Bay Hotel offers family rooms and provides free breakfast for children under 5.

Starcity Halong Bay Hotel is 0.57 km from the Sun World Ha Long Complex.

Yes, Starcity Halong Bay Hotel provides luggage storage.

You can reach Starcity Halong Bay Hotel from Cat Bi International Airport (36.3 km) or Noi Bai International Airport (132.0 km) via taxi or airport transfer.

Yes, Starcity Halong Bay Hotel provides safety deposit boxes.

Yes, Starcity Halong Bay Hotel offers free onsite car parking.

Yes, Starcity Halong Bay Hotel has facilities for disabled guests.

Yes, Starcity Halong Bay Hotel provides luggage storage.

Starcity Halong Bay Hotel serves an Asian breakfast and a breakfast buffet, including kids' meals.

Starcity Halong Bay Hotel has a beach among its facilities.

Yes, Starcity Halong Bay Hotel provides free Wi-Fi in all rooms.

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More about Starcity Halong Bay Hotel

More about Starcity Halong Bay Hotel

Discover Tranquility and Luxury at Starcity Halong Bay Hotel

Welcome to Starcity Halong Bay Hotel, a 4-star oasis nestled in the breathtaking city of Hạ Long, Vietnam. With its prime location and impeccable service, this hotel offers a memorable experience for both business and leisure travelers. Upon arrival, guests are greeted by a warm and friendly staff, ensuring a smooth and hassle-free check-in process. Check-in time starts from 12:00 PM, allowing you to settle in and start exploring the wonders of Halong Bay at your own pace. The hotel boasts a total of 152 beautifully appointed rooms, each designed with comfort and elegance in mind. Whether you're traveling alone, with a partner, or with your family, there's a room that perfectly suits your needs. Starcity Halong Bay Hotel understands the importance of family vacations, which is why they have a generous child policy. Children between the ages of 5 to 10 can stay free of charge, making it an ideal choice for families looking to create lasting memories. The hotel provides a range of amenities and services to ensure that your little ones are well taken care of throughout their stay. From spacious family rooms to a dedicated children's play area, every detail is carefully designed to cater to the needs of families.

Unwind and Delight in Starcity Halong Bay Hotel's Entertainment Facilities

At Starcity Halong Bay Hotel, your stay is not just about luxurious accommodations and breathtaking views. We understand the importance of entertainment and leisure, which is why we offer an array of exceptional facilities to keep you entertained throughout your stay. Indulge in the vibrant atmosphere of our bar, where you can unwind with a refreshing cocktail or sip on a glass of fine wine. Whether you're looking to socialize with fellow guests or simply enjoy a quiet evening, our bar provides the perfect setting for relaxation and enjoyment. Step into our lush garden and immerse yourself in the tranquility of nature. Take a leisurely stroll amidst the vibrant foliage, or find a secluded spot to read a book or simply soak in the peaceful ambiance. Our garden is the ideal retreat for those seeking a moment of serenity amidst the bustling city. Don't forget to visit our gift/souvenir shop, where you can find unique mementos and treasures to commemorate your stay at Starcity Halong Bay Hotel. Browse through a wide range of local handicrafts, artwork, and souvenirs, and take a piece of Vietnam's rich culture and heritage back home with you. With our exceptional entertainment facilities, Starcity Halong Bay Hotel ensures that your stay is not only comfortable but also filled with delightful experiences and cherished memories.

Unwind and Stay Active at Starcity Halong Bay Hotel's Indoor Pool

At Starcity Halong Bay Hotel, guests can enjoy a refreshing swim in the hotel's indoor pool. Whether you're looking to relax after a long day of exploring or wanting to keep up with your fitness routine, the indoor pool provides the perfect setting. The pool is spacious and well-maintained, offering a serene environment for guests to unwind. With its crystal-clear waters and comfortable temperature, it's an inviting space for both leisurely swims and invigorating laps. Soak up the natural light that filters through the large windows, creating a tranquil ambiance. Whether you're a seasoned swimmer or a beginner, the indoor pool at Starcity Halong Bay Hotel is a fantastic amenity to make the most of your stay.

Convenience Facilities at Starcity Halong Bay Hotel

Starcity Halong Bay Hotel offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service and dry cleaning, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added convenience, Starcity Halong Bay Hotel offers safety deposit boxes where guests can securely store their valuables. The friendly and professional concierge team is always ready to assist with any queries or requests, ensuring that guests have a seamless experience during their stay. Guests can stay connected with complimentary Wi-Fi available in all rooms and public areas of the hotel. For those who smoke, there is a designated smoking area provided. Additionally, the hotel offers luggage storage and daily housekeeping services, allowing guests to relax and enjoy their time in Hạ Long without worrying about the little details.

Convenient Transport Facilities at Starcity Halong Bay Hotel

At Starcity Halong Bay Hotel, we understand the importance of convenient transport options for our guests. Whether you are arriving from the airport or planning to explore the beautiful surroundings, we have got you covered. Our hotel offers a range of transport facilities to ensure a seamless and hassle-free experience. For guests looking to explore the stunning Halong Bay, our hotel provides tours and ticket services. Our knowledgeable staff can help you plan and book tours to discover the breathtaking landscapes and limestone karsts that make this UNESCO World Heritage Site so famous. Whether you prefer a full-day excursion or a sunset cruise, we can arrange the perfect tour for you. In addition, we offer valet parking and a car park onsite, making it convenient for guests traveling by car. Our secure and well-maintained parking facilities provide peace of mind, allowing you to relax and enjoy your stay. Best of all, our car park is free of charge, so you can save on parking fees and make the most of your budget. With our comprehensive transport facilities, Starcity Halong Bay Hotel ensures that your journey to and around Hạ Long is as comfortable and stress-free as possible. Book your stay with us today and let us take care of all your transportation needs.

Luxurious Room Facilities at Starcity Halong Bay Hotel

Indulge in the ultimate comfort and sophistication at Starcity Halong Bay Hotel, where every room is equipped with top-notch facilities to ensure a memorable stay. As you step into your room, you will be greeted by refreshing air conditioning, creating a cool oasis amidst the tropical heat. Wrap yourself in a plush bathrobe and pamper yourself with a relaxing shower using the provided hair dryer. For your entertainment, a high-definition television with satellite/cable channels is at your disposal, allowing you to catch up on your favorite shows or watch a movie from the comfort of your bed. Quench your thirst or enjoy a midnight snack with the well-stocked mini bar, offering a wide range of beverages and snacks. Step outside onto your private balcony or terrace and immerse yourself in the breathtaking views of Halong Bay. The panoramic vistas of the sparkling water and majestic limestone karsts will leave you in awe. Whether you are seeking a romantic getaway or a peaceful retreat, the room facilities at Starcity Halong Bay Hotel will exceed your expectations and create a truly unforgettable experience.

Indulge in Culinary Delights at Starcity Halong Bay Hotel

At Starcity Halong Bay Hotel, guests can enjoy a wide range of dining options that are sure to tantalize their taste buds. Start your day with a delicious breakfast at the hotel's restaurant, where a variety of local and international dishes are served. Whether you prefer a hearty American breakfast or a traditional Vietnamese pho, there is something to satisfy every palate. For those looking for a quick bite or a caffeine fix, the hotel's coffee shop is the perfect spot. Grab a freshly brewed cup of coffee and indulge in a selection of pastries and snacks. The coffee shop also offers a cozy and relaxing ambiance, making it an ideal place to unwind after a day of exploring. If you prefer to dine in the comfort of your room, Starcity Halong Bay Hotel offers 24-hour room service. From light snacks to full-course meals, the hotel's room service menu has a wide range of options to choose from. Whether you're craving a late-night snack or a romantic dinner for two, the hotel's attentive staff will ensure that your dining experience is nothing short of exceptional. With daily housekeeping, you can rest assured that the hotel's dining facilities are kept clean and hygienic at all times. So whether you're enjoying a meal at the restaurant, grabbing a quick bite at the coffee shop, or indulging in a private dining experience in your room, Starcity Halong Bay Hotel promises a culinary journey that will leave you craving for more.

Luxurious and Spacious Rooms at Starcity Halong Bay Hotel

Experience ultimate comfort and relaxation at Starcity Halong Bay Hotel with their exquisite room offerings. Choose from a variety of room types to suit your preferences and needs. The Bay View Deluxe King room features a generous space of 32 square meters, furnished with a comfortable King bed, offering a stunning view of the bay. For those traveling with friends or family, the Bay View Deluxe Twin room provides ample space of 32 square meters, equipped with two Semi Double-Beds. Indulge in luxury and elegance with the Executive Suite, boasting a spacious area of 58 square meters and a lavish King bed. Enjoy a comfortable stay in the Superior King room, offering 32 square meters of space and a cozy King bed. If you prefer separate beds, the Superior Twin room provides 30 square meters of space with either two Single Beds or 1 Double Bed. Booking these incredible rooms at Starcity Halong Bay Hotel through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and user-friendly platform, you can easily find the perfect room for your stay at Starcity Halong Bay Hotel. Don't miss out on the opportunity to enjoy a luxurious and unforgettable experience at this stunning hotel.

Discover the Enchanting Beauty of Ha Long Bay

Welcome to Starcity Halong Bay Hotel, nestled in the breathtaking surroundings of Ha Long Bay in Hạ Long, Vietnam. Ha Long Bay is a UNESCO World Heritage Site and one of the most iconic natural wonders in the world. With its emerald waters, towering limestone karsts, and lush green islands, this mesmerizing bay offers a truly magical experience for travelers seeking tranquility and natural beauty. From the comfort of Starcity Halong Bay Hotel, you can immerse yourself in the enchanting scenery that surrounds you. Take a leisurely cruise along the bay and marvel at the stunning karst formations that rise dramatically from the water. Explore the hidden caves and grottoes that dot the landscape, revealing a fascinating world of stalactites and stalagmites. For the adventurous souls, kayaking and swimming in the crystal-clear waters are must-do activities in Ha Long Bay. Beyond the natural wonders, Ha Long Bay also offers a glimpse into the local culture and traditions. Visit the floating fishing villages and witness the daily lives of the fishermen as they go about their work. Indulge in the fresh seafood delicacies that the region is famous for, and savor the flavors of Vietnamese cuisine. Whether you're seeking relaxation, adventure, or cultural immersion, Ha Long Bay has it all, and Starcity Halong Bay Hotel is the perfect base from which to explore this extraordinary destination.

Convenient Transportation Options from the Nearest Airports to Starcity Halong Bay Hotel

When it comes to reaching Starcity Halong Bay Hotel from the nearest airports in Hạ Long, Vietnam, travelers have several convenient transportation options to choose from. The most common and hassle-free way is to book a private airport transfer with the hotel. This ensures a smooth and comfortable journey, with a driver waiting to greet you at the airport and take you directly to the hotel. Alternatively, if you prefer public transportation, you can take a taxi or a Grab car from the airport to Starcity Halong Bay Hotel. Taxis are readily available at the airport, and Grab is a popular ride-hailing service in Vietnam. Just download the Grab app on your smartphone, book a ride, and enjoy a convenient and affordable journey to the hotel. For those looking for a more budget-friendly option, there are also public buses available from the nearest airports to Hạ Long. The bus stations are located near the airport terminals, and you can easily find the right bus to take you to Hạ Long. From there, you can either walk or take a short taxi ride to Starcity Halong Bay Hotel, which is located in the heart of Hạ Long. Whichever transportation option you choose, you can look forward to a comfortable and hassle-free journey to Starcity Halong Bay Hotel, where a warm welcome awaits you amidst the stunning beauty of Hạ Long Bay.

Discover the Spectacular Surroundings of Starcity Halong Bay Hotel

Nestled amidst the breathtaking beauty of Hạ Long, Vietnam, Starcity Halong Bay Hotel offers a convenient base for exploring the area's remarkable landmarks and attractions. Immerse yourself in the mystical allure of Dau Go Gotto, a stunning cave system with mesmerizing stalactite formations. Marvel at the vibrant atmosphere of Sun World Ha Long Park, where thrilling rides and entertaining shows await visitors of all ages. For those seeking adventure, Dragon Park is a must-visit destination. Experience the adrenaline rush as you conquer exhilarating roller coasters and enjoy panoramic views of the bay from the park's towering Ferris wheel. Nature enthusiasts will be captivated by the scenic beauty of Dam Bac Islet, Cat Nang Islet, and Cay Si Islet, each showcasing unique rock formations and lush vegetation. Unwind on the pristine shores of Bai Chay Beach, where soft golden sands and crystal-clear waters invite you to relax and soak up the sun. Embark on a boat tour to Mua Hoa Islet and be rewarded with panoramic vistas of the surrounding limestone karsts and emerald waters. Lastly, don't miss the opportunity to explore the enchanting Ong Mo Islet, known for its tranquil atmosphere and picturesque landscapes. With its prime location, Starcity Halong Bay Hotel offers easy access to these remarkable landmarks and attractions, ensuring an unforgettable stay filled with awe-inspiring experiences.

Convenient Public Transport Stations near Starcity Halong Bay Hotel

Located in the beautiful city of Hạ Long, Starcity Halong Bay Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away is the Halong Train Station, which provides a hassle-free option for those arriving by train. This station connects Hạ Long to other major cities in Vietnam, allowing guests to easily explore the country's diverse landscapes and cultural attractions. In addition to the Halong Train Station, the hotel is also close to several bus stops, providing convenient options for guests to explore the surrounding areas. Whether you're looking to visit the stunning Halong Bay, explore the bustling streets of Hạ Long city, or venture further afield to other attractions, the nearby bus stops offer a reliable and affordable mode of transportation. With the Halong Train Station and nearby bus stops, guests at Starcity Halong Bay Hotel have the freedom to easily navigate the city and beyond, ensuring a seamless travel experience. Whether you're arriving by train or looking to explore the nearby areas, the hotel's convenient location near public transport stations makes it an ideal choice for both leisure and business travelers.

Diverse Dining Options Just Steps Away

Starcity Halong Bay Hotel is surrounded by a plethora of dining options that will satisfy every palate. Start your culinary adventure at Papa's BBQ Restaurant, where you can indulge in mouthwatering grilled meats and delicious sides. For a caffeine fix, head to Rock King Coffee Koi, a cozy coffee shop that serves up aromatic brews and tasty pastries. If you're craving authentic Vietnamese cuisine, Thuy Chung Restaurant is a must-visit, offering a wide range of traditional dishes bursting with flavors. For a taste of international fare, Soul Bowl at Citadines Marina Ha Long is the place to go, serving up a fusion of Western and Asian dishes in a stylish setting. Craving Japanese cuisine? Sakurajima Corner is a hidden gem, serving up fresh sushi and sashimi. Eco Cafe is perfect for those looking for a healthy and organic meal, with a menu featuring vegetarian and vegan options. For a dining experience with a view, head to On The Rocks at Citadines Marina Halong, where you can enjoy delectable seafood dishes while taking in panoramic views of the bay. And if you're looking for a quick and satisfying bite, 14 Pizza Halong is the go-to spot for delicious pizzas. Lastly, if you're in the mood for Korean food, Summaul Korean Restaurant is the place to be, offering a variety of authentic Korean dishes that will transport your taste buds to Seoul. With such a diverse array of dining options just steps away from the hotel, you'll never have to worry about finding a delicious meal during your stay at Starcity Halong Bay Hotel.

Shop 'til you drop at Starcity Halong Bay Hotel

Located in the heart of Hạ Long, Starcity Halong Bay Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the vibrant Ha Long Night Market, where you can immerse yourself in a bustling atmosphere and browse through a wide array of local handicrafts, clothing, and souvenirs. For a more modern shopping experience, head over to Halong Marine Plaza, a contemporary shopping complex that houses a variety of international and local brands. And if you're looking for even more options, the nearby Bai Chay Commercial Center offers a diverse range of shops, from fashion boutiques to electronics stores. Whether you're seeking traditional treasures or the latest fashion trends, Starcity Halong Bay Hotel's surrounding shopping landmarks have got you covered.

Unforgettable Experiences Await at Starcity Halong Bay Hotel

Discover a world of exceptional hospitality and unforgettable experiences at Starcity Halong Bay Hotel. With its impressive customer ratings and outstanding staff performance, this hotel promises to make your stay in Hạ Long, Vietnam truly remarkable. One of the highlights of Starcity Halong Bay Hotel is its exceptional staff performance. With a rating of 7.0, the hotel's dedicated and friendly staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step into the hotel, you will be greeted with warm smiles and impeccable service. Whether you need assistance with your luggage, recommendations for local attractions, or special requests during your stay, the staff at Starcity Halong Bay Hotel will always be ready to assist you with a genuine smile. Another aspect that sets Starcity Halong Bay Hotel apart is its commitment to cleanliness. With a rating of 6.8, guests can expect spotlessly clean rooms and common areas throughout their stay. The housekeeping team pays meticulous attention to detail, ensuring that every corner of the hotel is well-maintained and hygienic. You can relax and unwind in the comfort of your room, knowing that it has been thoroughly cleaned and sanitized to the highest standards. The hotel's dedication to cleanliness creates a peaceful and inviting atmosphere, allowing you to fully enjoy your stay at Starcity Halong Bay Hotel.

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Amenities and facilities

Good6.0

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Buffet

Location

Ha Long City, Ha Long, Hạ Long, Vietnam

Good6.3

Location

Airports
  • Cat Bi International Airport (HPH)
    36.3 km
Public transportation
  • Halong Train Station
    4.2 km
Hospital or clinic
  • Bệnh viện Đa khoa Vinmec Hạ Long
    2.9 km
Shopping
  • Bai Chay Commercial Center
    1.1 km

What's nearby

Popular landmarks
  • Bai Chay Bridge
    2.4 km
  • Dong Thien Cung
    5.4 km
  • Dau Go Gotto
    5.8 km
  • Hon Ga Choi Island
    7.3 km
  • Soi Sim Island
    12.0 km
  • Sung Sot Cave
    13.2 km
  • Luon Caves
    15.3 km
  • Cua Van Fishing Village
    18.1 km
Nearby landmarks
  • Sun World Ha Long Complex
    570 m
  • Sun World Ha Long Park
    620 m
  • Quảng trường Mặt Trời
    620 m
  • Ha Long Queen Cable Car
    630 m
  • Dragon Park
    670 m
  • Bai Chay Beach
    770 m
  • Castaway Island
    780 m
  • Viewing Tower
    790 m
  • BoMi Mart
    850 m
  • G7 Mart
    880 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Children under 5 years old stay for free if using existing bedding.
  • Children under 5 years of age will receive breakfast free of charge.
  • Children 5-11 years old will be charged VND 120,000 per child per night when using existing bedding (breakfast included).
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 12:00
  • Check-out until: 13:30
Extras
  • Breakfast charge (unless included in room price): 0 VND
The property
  • Number of floors: 11
  • Room voltage: 220
  • Number of rooms : 152
  • Most recent renovation: 2012
  • Non-smoking rooms/floors: Yes
  • Number of restaurants: 2
  • Number of bars/lounges: 1

Reviews of Starcity Halong Bay Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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6.6

Good

From 46 reviews

  • Room comfort and quality score 7.1 out of 10
  • Service score 7 out of 10
  • Cleanliness score 6.8 out of 10
  • Value for money score 6.7 out of 10
  • Location score 6.3 out of 10
  • Facilities score 6 out of 10
Guest Type
Room Type
Language
Changed to review page 1
  1. 10.0Exceptional

    Pu from Malaysia
    Family with young children
    Superior Twin
    Stayed 1 night in March 2019

    “Value of money”

    Value of money. Outside of hotel alot of stall can shop

    Reviewed March 26, 2019
  2. 10.0Exceptional

    David from Vietnam
    Couple
    Bay View Deluxe King
    Stayed 1 night in March 2019

    “Very clean and modern. Staff, like most Vietnamese people, friendly and helpful. Great value for mo”

    Very good value for money. Totally recommend it

    Reviewed March 06, 2019
  3. 4.0

    Ambrose from Canada
    Business traveler
    Bay View Deluxe King
    Stayed 3 nights in January 2019

    “Acceptable”

    I booked the hotel for 3 nights 13-16/2019 I checked in around 3:00pm and checked out 6:00pm Reason: Quality of the hotel very old Constriction on 9th floor except mu room Location is very poor can not walk out side when is dark bad area. I did not call Agoda to inform and ask for refund because don't want to waste my time to call Agoda and leaving message: Agoda can call the hotel and confirmed my check out. If possible Agoda can offer me a voucher discount for my next booking. Thank you

    Reviewed January 21, 2019
  4. 4.4

    Phuong from Vietnam
    Family with young children
    Superior Twin
    Stayed 1 night in September 2018

    “Old hotel, unfriendly staffs, lousy services”

    Worst breakfast, breakfast from 5:30am to 9:00am but 7:30am everything already empty, those left look so horrible! Staffs are not friendly, the doorman is lazy, he doesn’t care give use an umbrella when it was heavy rain! Stay here only one night and never come back again! The bath room is extremely old and need upgrade!

    Reviewed September 03, 2018
  5. 6.8Good

    Michael from Belgium
    Group
    Bay View Deluxe King
    Stayed 1 night in December 2017

    “Hotel where Chinese tour groups go. Lots of noise in the corridor ”

    Staff was helpful but didn’t speak English. On our floor we had a Chinese tour group flocking in the corridor and making lots of noise. The strip in front of the hotel was powding beats until 12.30.

    Reviewed December 28, 2017
Changed to review page 1

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