60 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||1 km|
|Nearest airport||Hamburg Airport (HAM)|
|Distance to airport||9.3 km|
"Excellent view over a very picturesque Hamburg canal."
10 August 2016
"Good staff, location, room and everything u need."
01 April 2018
"Nice hotel very very close to central of Hamburg."
17 June 2017
"Great location, very close to U and S train stations."
05 December 2017
Ideal for fun and relaxation, Steigenberger Hotel Hamburg is located in the City Center area of Hamburg. Set 1 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as International Baptist Church of Hamburg, Kath. Pfarramt St. Ansgar-Kl. Michel, Red Gallery.
Steigenberger Hotels is renowned for its quality services and friendly staff, and Steigenberger Hotel Hamburg lives up to expectations. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including fitness center, sauna, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Steigenberger Hotel Hamburg.
"The hotel is very nice and has a great position."
18 June 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
great hotel in a great city”
Plus great staff and excellent facility in every way. we really enjoyed our visit to Hamburg and this was -in no small part-because of the hotel staff and the location. do not hesitate to stay here!
Dear Guest, it is great to receive such a positive feedback - thank you so much. We are pleased to hear, that you enjoyed your great trip to Hamburg. I am glad you appreciate the efforts of my team to make all our guests completely happy. This is why we do hospitality: for our guests. I hope to welcome you again soon. With best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg
Nice location, super service”
Pleasantly surprised. Great location, very close to U and S train stations. Good breakfast. Excellent service. Decent rooms for a very reasonable price. Would absolutely stay here again. Was cheaper and better than our usual hotel in Hamburg. Guess we'll stay here now everytime we are in Hamburg
Dear Heiko, Thank you very much for choosing our hotel and for your positive review. We are very happy to hear about your satisfaction regarding to our central location and service quality. For us as hoteliers with passion, guest satisfaction is the most important issue! It would be the greatest pleasure to welcome you again soon, to convince you of our hotel concept again. Best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg
great view of the canal”
Can't think of any drawbacks. Excellent view over a very picturesque Hamburg canal. Very good room and splendid price/quality ratio. Had Steigenberger a hotel in Hongkong or Singapore i would never get this price for sure. A swimming pool wouldn´t hurt but that's a mere detail. My second Steigenberger. Very happy about my stay.
second time stay”
This is my second stay here, both are pleasant, the room is big, location is convenient, there're taxi queuing up any time outside, good restaurant in walking distance, hotel bar is not bad either. Room doesn't have toothpaste and toothbrush which caused a little inconvenient, other than that everything else is cool, will be back again.
Nice 5 star Centrum located hotel”
superb location (few minutes from Neuer Wall / Rathaus / Alster Lake) easy to go via Subway (both S-Bhan / U-Bhan) you can use S-Bhan from/to Air Port Larger rooms than any other similiar price leveled hotel in Hamburg Centrum. BUT! BUT! their breakfast is not very qualified. they only serve very limited continental breakfast. so i recommend you guys have a breakfast in other restaurants rear the Hotel.
Every morning I was woken up by the room service breaking into my room without even knocking the door. This is not acceptable. The rude, ignorant and old staff should be renewed with some more polite, caring and understanding professionals.
Dear Guest, First of all I would like to thank you for choosing our hotel and for your review. I am very disappointed to hear about your inconveniences. It seems that you have had a serious of shortcomings to endure during your stay and I do not want to bother you with excuses, but rather simply apologise for these inconveniences. I personally do not condone any such behavior of any member of my team and assure you that I will personally keep an eye on this. We have high values set for ourselves and our aim is to treat all our guests with the same friendly hospitality. Seeing a guest leave unhappy is not what we want or what we work for. It would be the greatest pleasure to welcome you again. With best regards from Hamburg Moritz Klein General Manager Steigenberger Hotel Hamburg
The location is good and the room is clean.
Not 5 Star...”
A big disappointment ! Steigenberger Hotel isn't a 5-star hotel & doesn't bare any comparison with 5-star hotels in Asia for example where much my travels take me. Stingy. Only 1 bottle of complimentary water on the first day & then none for the remaining 4 nights. Poor quality wifi requiring a hotel resident to sign in every time wifi connections are required. Irons & ironing boards provided but it sounded as though there weren't many as was asked the length of time they were required for but when Room Service was advised that I had finished, the Iron wasn't collected for another 2 hours. Breakfast buffet far too expensive. There's a great Italian restaurant which offers a full breakfast at half the price. Unfriendly welcome too from the bell team to the Reception Desk.
Dear Ernest, Thank you very much for choosing our hotel and for your review. We are very sad to learn about your inconveniences and we really would like to apologize for them. We will discuss your citicism and consider it in the future. It would be the greatest pleasure to welcome you again soon. Best regards from Hamburg Bernd A. Zängle General Manager Steigenberger Hotel Hamburg
A perfect jumping off point for exploring Hamburg. Close to everything a tourist wants to see. Comfortable rooms, excellent staff, I never ate at the restaurant but the bar was nice. My only complaint is that there was an extra 20E charge for my wife because supposedly the travel agent had booked a single. The room did not include breakfast so I can't see where the extra expense comes in. The concierge was not really able to recommend any restaurants on a Sunday. But seriously, it felt good to walk into this hotel and it was extremely convenient. My complaints are really minor. I would stay there again.
Lovely hotel and great location.”
It was a lovely stay, we spent 3 nights there. The location is just perfect! The only bad thing I can say is that the goose feathered duvet gave me a horrible allergy and I spent 2 weeks with an airways infection when I got back home! maybe they want to consider having hypoallergenic bedding?
Luxury and spacious, a good choice”
We enjoyed our stay in Steigenberger Hotel. We were offered a spacious room with a great view of the canal. Stuff are very helpful and friendly. Breakfast is 29 euro per person, a little expensive, but ok for a 5-star hotel. Walking distance to shopping streets.
The hotel is in a good location with a direct train connection to the airport. Nearby excellent shopping possibilities and a 20 minutes walk to Reeperbahn. Internet in the business center is free to use but charged elsewhere. Unfortunately there is no coffee or tea facilities in the room or in th elobby.
Nothing to complain! Fantastisk Hotel!!!”
This hotel in very central and the staffs is very professional and listen to the cliente with a smile. Nothing I need was problem!!! If you seek for confort, don´t forgeth this name Steigenberger Hotel. I will recommend it!!! And I will back again!
Great location, big rooms, very good service”
My stay at the Steigenberger was part business and part holiday. The location is really good. In the middle of town, within walking distance of shopping, restaurants and such. 24 euros for breakfast is to much. Generally I could say that this is a one of the 5 best hotels in HH.
Great location older style hotel ”
It's a nice place to be. The location is near the shopping area and nice restaurents. However, the hotel is a little bit old. At least it is clean and the service is acceptable. The room is quite spacious and the tv is nice.
good Hotel but overpriced”
good hotel. staff is very helpfull and friendly (except one). good location near the center of the city, shopping malls and public transportation.Value for money is not that good. no free internet!!!. brekfast is excellent with different variaties of food.
nice clean hotel”
Good staff, location, room and everything u need.
The hotel is great and value for money
Very good located hotel with friendly staffs”
The hotel is located in the central, near to shopping malls and tourist location. For those the price is good.