Sugar Palm Grand Hillside Hotel

Stay in the heart of Phuket
Have a question for Sugar Palm Grand Hillside Hotel?
Excellent
From 4266 reviewsSee what guests said
8.3
Sugar Palm Grand Hillside Hotel
See all 63 photos
Grand Deluxe
See all 63 photos
Lobby
See all 63 photos
Lobby
See all 63 photos
Interior view
See all 63 photos
See map
Location
Excellent
8.3
See all 63 photos
Removed from saved list
  • Airport transfer

  • 190 meters to the beach

  • Heart of the City

  • Free Wi-Fi in all rooms

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
8.3
Excellent
Room comfort & quality
Grand Jacuzzi Deluxe
...
  • Pool view
  • 45 m²/484 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Grand Pool Access
...
  • Pool view
  • 45 m²/484 ft²
  • 1 queen bed
Enter dates to see prices
Grand Deluxe
...
  • Pool view
  • 45 m²/484 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Double Grand
...
    Enter dates to see prices
    Double Or Twin Deluxe
    ...
    • Bathtub
    Enter dates to see prices
    Single Grand
    ...
      Enter dates to see prices
      Double Deluxe
      ...
        Enter dates to see prices
        Twin Deluxe
        ...
          Enter dates to see prices
          Double Single Use Deluxe
          ...
            Enter dates to see prices
            Single Deluxe
            ...
              Enter dates to see prices
              Have a question for Sugar Palm Grand Hillside Hotel?

              More about Sugar Palm Grand Hillside Hotel

              An overview

              Show more

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Asian cuisine
              Shakers
              4.0 kmAsian, Bar, Barbecue
              Talay food1
              4.1 kmAsian, European, Thai
              Smiles Cafe
              5.1 kmAsian, Thai
              European cuisine
              Akvavit sill & nubbe
              6.3 kmEuropean, International, Scandinavian
              Rustic - Eatery & Bar
              8.0 kmEuropean, Italian, Mediterranean

              What they offer

              Show less

              What's nearby

              Show more

              Guest policies

              Show more

              Some helpful facts

              Show more

              Real reviews from real guests

              Agoda Reviews (4266)Booking.com Reviews (263)
              8.3
              Excellent
              Filter by guest type:
              Cleanliness8.5
              Facilities8.0
              Location8.3
              Room comfort and quality8.3
              Service8.4
              Value for money8.6
              Provided by verified guests of Agoda
              Filter guest comments by:
              Language
              English
              简体中文
              ภาษาไทย
              繁體中文 (香港)
              more
              Room type
              Grand Deluxe
              Grand Jacuzzi Deluxe
              Grand Pool Access
              Sort guest comments by:
              Search reviews
              Now you can search for any keyword within the reviews
              Showing 4161 verified guest comments
              12345
              8.4
              Rahel from Switzerland
              Couple
              Double Grand
              Stayed 3 nights in March, 2018
              Very good hotel”
              The rooms with pool access are great
              Reviewed March 28, 2018
              8.4
              Georgey from India
              Family with young children
              Double Or Twin Deluxe
              Stayed 3 nights in March, 2018
              Sits on a hill close to the beautiful Kata beach.. rhe higher floors especially give a super view”
              Overall good property, the rooms on higher floors- 6 and above have great views. The breakfast buffet is nice.. and the property has very friendly staff.. We had a good time there..
              Reviewed March 24, 2018
              3.6
              Jonathan from China
              Couple
              Grand Deluxe
              Stayed 14 nights in February, 2018
              Dirty mismanaged hotel”
              It's dirty and the management is terrible.
              Reviewed February 28, 2018
              9.2
              Xiao from China
              Couple
              Grand Pool Access
              Stayed 3 nights in February, 2018
              Exceptional”
              A little old however the location is just perfect, close to beach. And the swimming pool is also good
              Reviewed February 22, 2018
              6.0
              wendy from Australia
              Couple
              Grand Deluxe
              Stayed 4 nights in January, 2018
              Disappointing”
              First the good points - room very attractive with comfy bed and nice linen & pillow. Good size balcony. Location is handy. Bad points: Up a very steep hill so not suitable for people with mobility issues. Bathroom not being cleaned properly and was quite dirty. We began on level 10, great view but that was all. To get to the pool, we had to walk approx. 75m down a hall, get in the lift go to level 4, walk another 75 metres, get in another lift to ground floor. Then...walk up 5 SETS of stairs to get to the pool. A tiny area beside the pool as only 2 day beds, no chairs, no shade of any sort, nowhere to sit if the daybeds are taken!! We asked to move to be close to the pool - even though it was just a few metres away we still had to - walk quite a distance to the lift, go down to ground floor, then walk the 5 sets of stairs to the pool! Very badly designed!! Management was great. Breakfast ok.
              Reviewed February 11, 2018
              7.6
              David from Switzerland
              Solo traveler
              Grand Deluxe
              Stayed 2 nights in January, 2018
              Very Nice Rooms - Nice Bar ”
              Nice Design in Rooms - but Little Things should be renovated
              Reviewed January 23, 2018
              8.8
              Narasimha from Australia
              Couple
              Grand Jacuzzi Deluxe
              Stayed 5 nights in December, 2017
              Excellent”
              This was our first trip to Thailand and after searching a lot had to pic Sugar Palm Grand Hillside hotel. Well after we stayed there felt it was the right decision. The hotel is very close to the beautiful Kata beach and the main street has lot of restaurants , money exchange , tourist agents and what not. however, once you are inside the resort it feels like you are in a different world . Very calm and beautiful . The infinity pools are a treat to the eyes and to relax. The room was tidy and clean bathrooms with very good shower. Room service everyday . We cannot complain any thing about this hotel. ( we did not try the hotel food ) .
              Reviewed January 08, 2018
              7.6
              Bennie from South Africa
              Couple
              Grand Pool Access
              Stayed 3 nights in December, 2017
              Very good”
              We stayed at this hotel 2 years ago (had a great experience) so came back. Rooms are very nice especially the pool access ones. It was sad to see that the facilities degraded a lot. I cut my foot open in the pool where the tiles fell out. The grass is starting to fall out at patches. The breakfast was very small and basic. Sadly don’t think i’ll return
              Reviewed December 25, 2017
              6.4
              Lize from South Africa
              Group
              Grand Deluxe
              Stayed 3 nights in December, 2017
              Good value for money”
              Rooms are nice, location is nice, breakfast is very average and the staff is helpful, but struggled with english. Overall it’s a pretty nice hotel with nice facilities
              Reviewed December 25, 2017
              10.0
              William from South Africa
              Couple
              Grand Deluxe
              Stayed 10 nights in November, 2017
              Prepare to walk a lot”
              Overall, great hotel with friendly staff. Hotel is built up a hill so prepare to walk a lot as elevators cannot reach everywhere. However, if you're visiting Thailand, you'll be walking a lot anyway. If staying at this hotel, I would strongly recommend taking a room with pool access. It is a very far walk from the other rooms to get to the "shared" pool. If I had to complain about anything, I would say that the room service (ordering food from the room) is a bit silly as they're only open for 2 hours a day (between 12:00 and 14:00). Would have been nice to use room service one or two of the evenings.
              Reviewed November 30, 2017
              12345
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices