Sutton Place Hotel
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 Sutton Place Hotel
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8.9
Excellent
/10
(62 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
  • Scotiabank Theatre80 m
  • Lush110 m
  • Bacchus120 m
  • Vancouver Downtown140 m
  • Roots140 m
  • Seventy Two Sports Bar170 m
  • Grand Maple Canada Gifts & Souvenirs170 m
  • First Baptist Church180 m
  • Canadian Maple Delights210 m
  • St. Andrew's-Wesley United Church210 m
  • Sutton Place Hotel

    845, Burrard Street, Vancouver Downtown, Vancouver (BC), Canada, V6Z 2K6 - See map
    "We arrived at a very busy time for reception however the staff were excellent & gave us all the time in the world on checking in."
    Elizabeth - 02 January 2016
    Exceptional cleanliness
    9.1 rating for cleanliness
    Exceptional comfort
    9.1 room quality and comfort
    Exceptional service
    9.1 rating for service
    Excellent facilities on premise
    8.5 facilities on premise
    • 400 meters to public transportation

    • Airport transfer

    • Hot tub

    • Steamroom

    • Air conditioning

    Property ranking|Compared to 1,245 Vancouver (BC) properties
    See all rankings
    Location score
    9.6/10
    Service score
    9.1/10
    Cleanliness score
    9.1/10
    Room comfort score
    9.1/10
    Better than
    99
    %
    of Vancouver (BC) properties
    Better than
    99
    %
    of Vancouver (BC) properties
    Better than
    99
    %
    of Vancouver (BC) properties
    Better than
    99
    %
    of Vancouver (BC) properties
    Value for money8.1
    Distance to city center0.0 Km
    Location rating9.6
    Nearest airportVancouver Harbour Flight Centre (CXH)
    Distance to airport980 m

    Rooms available at Sutton Place Hotel

    9.1
    Exceptional
    Room comfort & quality
    Grand Suite
    Grand Suite
    ...
    • Room size: 45 m²/484 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Premium 1 King Bed
    Premium 1 King Bed
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite 1 King Bed
    Executive Suite 1 King Bed
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room 1 King Bed
    Deluxe Room 1 King Bed
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Suite 1 King Bed
    Suite 1 King Bed
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite 1 King Bed
    Deluxe Suite 1 King Bed
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe 2 Queen Beds
    Deluxe 2 Queen Beds
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 65 m²/700 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Bed
    King Bed
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Premium Suite King
    Premium Suite King
    ...
    • Room size: 65 m²/700 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices

    What people love about Sutton Place Hotel

    • 8.0
      Very good
      Location

      "Great hotel in the city area - easy access to everything"

      Jetty C.

      |

      06 April 2018

    • 10.0
      Exceptional
      Location

      "Amazing location,best sheets and beds!!!"

      susan

      |

      13 August 2016

    • 9.2
      Exceptional
      Staff 

      "Staff were excellent and polite."

      Paul

      |

      30 April 2018

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    More about Sutton Place Hotel

    More about Sutton Place Hotel

    9.2
    Exceptional

    "The hotel is very comfortable, great bed, room and location."

    Paul

    |

    30 April 2018

    An overview

    Show less

    Most talked about facilities

    Food & Dining
    2 mentions
    Housekeeping
    2 mentions
    Internet
    1 mention

    What they offer

    8.4
    Excellent
    Staff 

    "Room is clean and staff are friendly."

    KWOK W.

    |

    19 July 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Boulevard Kitchen & Oyster Bar
    Cuisine:Seafood
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Overall rating
    8.7
    Excellent
    From 765 reviews
    Provided by verified guests of
    Agoda Reviews (62)Booking.com Reviews (688)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.1
    Facilities8.5
    Location9.6
    Room comfort and quality9.1
    Service9.1
    Value for money8.1
    High score for Vancouver (BC)

    Most recent reviews for Sutton Place Hotel

    Couple
    Stayed 4 nights in May, 2019
    Executive Suite 1 King Bed
    Exceptional9.2
    perfect locationThe location is just perfect to travel Vancouver. There are a lot of shops and restaruants areound the hotel also the restaruant in the hotel is also very good!!
    Leefrom South KoreaReviewed October 05, 2019
    Couple
    Stayed 1 night in May, 2019
    Deluxe Room 1 King Bed
    Exceptional10.0
    ExceptionalWe had an amazing stay at The Sutton! Checking in and checking out was so fast and efficient, seriously the best I've ever experienced. The staff here is AMAZING!! Every person was so professional and kind. We were upgraded upon check in to a 1 bdrm suite. Such a nice and lovely surprise! Thank you for making my husband's 50th birthday one that we won't forget. The room was spotless and the location can not be beat. I highly recommend staying here for your next visit to Vancouver.
    Jenniferfrom CanadaReviewed May 08, 2019
    Family with teens
    Stayed 1 night in September, 2018
    Two Queen Beds
    Review score5.6
    Needs a facelift The location is perfect but the hotel is old. Needs a renovation not the luxury the advertised. Fridge did not work and the toilets little pressure. But you can’t beat the beds. Best ever beds.
    Karenfrom United StatesReviewed September 10, 2018
    Family with teens
    Stayed 2 nights in September, 2018
    Two Queen Beds
    Review score5.2
    OverpricedThis hotel may have been great back in the day. It is time to update and match the price. The rooms are very old looking, the fudge was broken and toilet was in need of repair. Hoping the hotel gets a facelift because the location is perfect
    Karenfrom United StatesReviewed September 05, 2018
    Couple
    Stayed 3 nights in July, 2018
    King Bed
    Excellent8.4
    Location in the centre of the Vancouver downtownLocated at Burrard street. Walking distance to most of the places within downtown. Room is clean and staff are friendly...
    KWOKfrom Hong KongReviewed July 19, 2018

    Reviews of Sutton Place Hotel from real guests

    Overall rating
    8.7
    Excellent
    From 765 reviews
    Provided by verified guests of
    Agoda Reviews (62)Booking.com Reviews (688)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.1
    Facilities8.5
    Location9.6
    Room comfort and quality9.1
    Service9.1
    Value for money8.1
    High score for Vancouver (BC)
    Rating
    9+ Exceptional (18)
    8-9 Excellent (12)
    7-8 Very Good (9)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (6)
    Jun - Aug (15)
    Sep - Nov (11)
    Dec - Feb (9)
    All guests (62)
    All languages
    Showing 41 verified guest comments
    123
    9.2
    Exceptional
    Lee from South Korea
    Couple
    Executive Suite 1 King Bed
    Stayed 4 nights in May, 2019

    perfect location”

    The location is just perfect to travel Vancouver. There are a lot of shops and restaruants areound the hotel also the restaruant in the hotel is also very good!!

    Reviewed October 05, 2019
    10.0
    Exceptional
    Jennifer from Canada
    Couple
    Deluxe Room 1 King Bed
    Stayed 1 night in May, 2019

    Exceptional”

    We had an amazing stay at The Sutton! Checking in and checking out was so fast and efficient, seriously the best I've ever experienced. The staff here is AMAZING!! Every person was so professional and kind. We were upgraded upon check in to a 1 bdrm suite. Such a nice and lovely surprise! Thank you for making my husband's 50th birthday one that we won't forget. The room was spotless and the location can not be beat. I highly recommend staying here for your next visit to Vancouver.

    Reviewed May 08, 2019
    5.6
    Karen from United States
    Family with teens
    Two Queen Beds
    Stayed 1 night in September, 2018

    Needs a facelift ”

    The location is perfect but the hotel is old. Needs a renovation not the luxury the advertised. Fridge did not work and the toilets little pressure. But you can’t beat the beds. Best ever beds.

    Reviewed September 10, 2018
    5.2
    Karen from United States
    Family with teens
    Two Queen Beds
    Stayed 2 nights in September, 2018

    Overpriced”

    This hotel may have been great back in the day. It is time to update and match the price. The rooms are very old looking, the fudge was broken and toilet was in need of repair. Hoping the hotel gets a facelift because the location is perfect

    Reviewed September 05, 2018
    8.4
    Excellent
    KWOK from Hong Kong
    Couple
    King Bed
    Stayed 3 nights in July, 2018

    Location in the centre of the Vancouver downtown”

    Located at Burrard street. Walking distance to most of the places within downtown. Room is clean and staff are friendly...

    Reviewed July 19, 2018
    9.2
    Exceptional
    Paul from Canada
    Couple
    Deluxe Room 1 King Bed
    Stayed 1 night in April, 2018

    Honeymoon night out”

    The hotel is very comfortable, great bed, room and location. Staff were excellent and polite. Would stay here again.

    Reviewed April 30, 2018
    8.0
    Excellent
    Jetty from Australia
    Family with teens
    King Bed
    Stayed 2 nights in May, 2017

    Very good”

    Great hotel in the city area - easy access to everything

    Reviewed April 06, 2018
    10.0
    Exceptional
    Henry from United Kingdom
    Family with teens
    Two Queen Beds
    Stayed 2 nights in February, 2017

    Good location and spacious room”

    Awesome! We got upgraded to a suit with 2 bedrooms and kitchen for staying in 4 consecutive nights. No complaint!

    Reviewed February 14, 2017
    10.0
    Exceptional
    Tord from United States
    Family with young children
    Deluxe 2 Queen Beds
    Stayed 3 nights in November, 2016

    Amazing”

    Worth every dollar!

    Reviewed November 28, 2016
    8.8
    Excellent
    Ephraim from Philippines
    Couple
    Two Queen Beds
    Stayed 2 nights in August, 2016

    Fantastic place except for breakfast menu which was the same everyday.”

    Excellent staff

    Reviewed August 25, 2016
    10.0
    Exceptional
    susan from United States
    Family with young children
    Premium 1 King Bed
    Stayed 3 nights in August, 2016

    Mom and Daughter Get Away”

    amazing location,best sheets and beds!!!

    Reviewed August 13, 2016
    7.6
    Very good
    Kenneth from Australia
    Business traveler
    King Bed
    Stayed 4 nights in June, 2016

    Great location”

    Very close to transport and walking distance to many attractions. When we arrived I wanted to have a rest, but was bombarded by workmen in the room next door, hammering, drilling etc. was extremely annoyed, and reported the noise.. I understand things have to be fixed, but I could have been notified, and not even any " gesture of goodwill "

    Reviewed June 15, 2016
    9.2
    Exceptional
    Courtney from United States
    Couple
    King Bed
    Stayed 1 night in April, 2016

    Great”

    Loved it. Great for one night.

    Reviewed April 12, 2016
    9.0
    Exceptional
    Isabel from Canada
    Solo traveler
    King Bed
    Stayed 2 nights in January, 2016

    Luxury stay in vancouver”

    Location, staff

    Sutton place is an old but great hotel. Rooms were big and clean, location was perfect, and staff were helpful. But before booking remember to check whether your rate includes wifi, otherwise wifi is 15CAD per day in room. Parking is 39USD valet or not.

    Reviewed January 05, 2016
    10.0
    Exceptional
    Elizabeth from Australia
    Couple
    King Bed
    Stayed 2 nights in December, 2015

    Can't go past this for value & location”

    Central to the whole city, staff, and amenities

    We arrived at a very busy time for reception however the staff were excellent & gave us all the time in the world on checking in. Nothing was too hard for anyone we spoke to. The same service was provided by concierge during our stay and the doormen on entry. We were able to walk to everywhere we wanted to go & even managed a run in Stanley Park while we were there. The Christmas decorations throughout were tasteful & cheerful. We would definitely stay again & recommend to anyone going to Vancouver.

    Reviewed January 02, 2016
    7.7
    Very good
    Nigel from United Kingdom
    Couple
    Stayed 1 night in July, 2013

    Very surprising ! Lovely hotel”

    Room reception concierge

    Very nice was pleasantly surprised Nice location Very helpful receptionist and concierge Lovely room

    Reviewed July 12, 2013
    7.7
    Very good
    wei from China
    Couple
    Stayed 4 nights in November, 2012

    average 5 star hotel in north america”

    a lot of restaurants around; valet parking
    Reviewed June 03, 2013
    8.3
    Excellent
    iat from Canada
    Solo traveler
    Stayed 4 nights in September, 2012

    Solid hotel at a convenient location”

    location, clean rooms, good service
    Reviewed May 19, 2013
    10.0
    Exceptional
    GARRY from Australia
    Couple
    Stayed 4 nights in January, 2013

    lovely classy hotel”

    location

    our travel agent recommended this hotel, he'd stayed there when it was the le meridien year's ago, and we couldn't have been happier. a great classy hotel in a wonderful location. understated elegance and sevice with a smile from all staff members. we were able to walk easily to everywhere we needed to go, but numerous taxis out front if needed. wonderful king bed and great bathroom. our travel agent vip'd us as it was our honeymoon and the hotel observed this occasion with a complimentary upgrade, very much appreciated, thank you. and you can't go wrong by booking through agoda, very reasonable rates.

    Reviewed January 16, 2013
    9.3
    Exceptional
    Julian from Australia
    Family with teens
    Stayed 1 night in January, 2013

    All you want in a Great Location”

    Location is excellent, Rooms and service spot on

    We loved this Hotel as it was recommended by friends who travel a lot to Vancouver and they were right - great Hotel, Service and amenitites at the right price

    Reviewed January 14, 2013
    123
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    • Exceptional location
    • Vancouver Public Library
    • Vancouver City Centre Underground Station is within 0.41 km