Swiss-Belinn Medan
Swiss-Belinn Medan
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Superior Swiss-Belinn Medan
Superior
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Lobby Swiss-Belinn Medan
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Interior view Swiss-Belinn Medan
Interior view
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Interior view Swiss-Belinn Medan
Interior view
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Location
Very good
7.8
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Swiss-Belinn Medan

Very good location
Stay in the heart of Medan
Have a question for Swiss-Belinn Medan?
Very good
From 3371 reviewsSee what guests said
7.5
Recommended by 90% of guests
  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
7.5
Very good
Room comfort & quality
Superior
Superior
...
  • Street view
  • 23 m²/248 ft²
  • 1 king bed or 2 single beds
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Superior Deluxe
Superior Deluxe
...
  • No view
  • 28 m²/301 ft²
  • 1 king bed or 2 single beds
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Deluxe
Deluxe
...
  • Street view
  • 28 m²/301 ft²
  • 1 king bed or 2 single beds
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Superior Deluxe Twin
Superior Deluxe Twin
...
  • 28 m²/301 ft²
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Deluxe Twin
Deluxe Twin
...
  • Street view
  • 28 m²/301 ft²
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Superior Twin
Superior Twin
...
  • Street view
  • 23 m²/248 ft²
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • 26 m²/280 ft²
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More about Swiss-Belinn Medan

More about Swiss-Belinn Medan

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3371)Booking.com Reviews (517)
7.5
Very good
Read reviews from:
Cleanliness7.6
Facilities7.1
Location7.8
Room comfort and quality7.5
Service7.6
Value for money7.9
Provided by verified guests of Agoda
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Superior
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Showing 3006 verified guest comments
12345
9.2
HO from Malaysia
Couple
Superior
Stayed 1 night in May, 2018
Nice place to recommend”
Good Place, Good Location, Clean, Staff very helpful, good breakfast.
Reviewed May 14, 2018
Dear Valued Guest, Thank you for choosing to stay at Swiss-Belinn Medan and recommending our hotel. It's a delight to know that you liked our location, breakfast and especially our staff that made your stay pleasant. We look forward for the pleasure of welcoming you again.
Responded May 16, 2018
Swiss-Belinn Medan
8.8
LOGAN from Malaysia
Family with teens
Superior
Stayed 2 nights in April, 2018
Best location when it comes to food access. With Grab service, location is accessible. ”
Overall a good stay.
Reviewed May 05, 2018
Dear Mr Logan, Thank you for choosing to stay at Swiss-Belinn Medan. It's a delight to know that our location which is accessible left positive imprint on you. Our location is strategically located in the middle of Medan city and close to famous food stall. We look forward for the pleasure of welcoming you again at Swiss-Belinn Medan in the near future.
Responded May 09, 2018
Swiss-Belinn Medan
8.8
leonardi from Indonesia
Business traveler
Superior
Stayed 4 nights in April, 2018
good location for looking food”
there is back door to jalan selat panjang. and near jalan semarang. a lot of local food. very nice
Reviewed April 29, 2018
Dear Mr Leonardi, Thank you for choosing to stay at Swiss-Belinn Medan. We are pleased to know that you found our location on point which is close to famous street food. We hope you enjoyed your stay here and we look forward to welcoming you again at Swiss-Belinn Medan.
Responded May 03, 2018
Swiss-Belinn Medan
10.0
Rolando from Indonesia
Business traveler
Superior Deluxe
Stayed 1 night in February, 2018
lovely hotel”
make sure you stay in this hotel when you come in medan
Reviewed April 28, 2018
Dear Mr Rolando, Thank you for choosing to stay at Swiss-Belinn Medan. We are thrilled that you recommend our hotel to other travellers. Once again thank you for staying at Swiss-Belinn Medan and we look forward for the pleasure of welcoming you again in the near future.
Responded May 03, 2018
Swiss-Belinn Medan
7.2
Andy from Indonesia
Business traveler
Superior
Stayed 2 nights in April, 2018
Quite Good”
Tengah kota dan so far so good pelayanan stay in this hotel
Reviewed April 23, 2018
Dear Bapak Andy, Terima kasih telah menginap di Swiss-Belinn Medan dan menuliskan ulasan tentang kami. Kami sangat senang Anda menyukai lokasi strategis kami yang berada di pusat kota Medan dan juga pelayanan yang kami berikan. Sekali lagi terima kasih atas kunjungan Anda dan kami menantikan kedatangan Anda selanjutnya di Swiss-Belinn Medan.
Responded April 27, 2018
Swiss-Belinn Medan
9.6
Jun from Singapore
Group
Superior
Stayed 2 nights in December, 2017
Clean and Nice”
Accessible via grab to shopping areas. Value for money and room is big for family!
Reviewed April 20, 2018
8.0
sawiyah from Malaysia
Couple
Superior
Stayed 2 nights in April, 2018
Friendly & Helpful staff”
Thumbs up for all the staff ! they were all very helpful and friendly. Other than that breakfast was great, many variety and they change the menu everyday so it was really nice. The room was clean and quite spacious. The only thing is that they dont provide mini refrigerator inside the room :( but overall it was a nice place to stay, and will definitely be back.
Reviewed April 16, 2018
Dear Valued Guest, Thank you for choosing to stay at Swiss-Belinn Medan. We are absolutely thrilled to read your feedback regarding the outstanding service received from our staff. We do believe that the attention to detail makes the difference. We are also excited to know that you liked our room and our breakfast. I will share your comments to entire staff and I am sure that this will encourage them to serve better to our guest. In addition, should you need a fridge at your room, we recommend you to book Superior Deluxe room. It was certainly a pleasure for us to be at your service and we all looking forward to welcoming you again soon.
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Swiss-Belinn Medan
10.0
Rusli from Indonesia
Business traveler
Superior
Stayed 2 nights in December, 2017
good”
good
Reviewed April 16, 2018
Dear Mr Rusli, Thank you for choosing to stay at Swiss-Belinn Medan. We are glad that you liked our hotel. We look forward to the pleasure of welcoming you back at Swiss-Belinn Medan.
Responded April 18, 2018
Swiss-Belinn Medan
8.8
Sanyo from Indonesia
Family with young children
Superior
Stayed 4 nights in April, 2018
enjoy and happy after passed the reception desk, don’t wanna see the bitter face from the staff”
good hotel with female staff without smile, but still recomended !
Reviewed April 06, 2018
Dear Valued Guest, Thank you for your recent stay at Swiss-Belinn Medan, We really appreciate the time you took to review us here. We are also glad that you recommend our hotel to other travellers. However, we are saddened to hear your comments about our hospitality. We sincerely apologize and will take the opportunity to address with the Front Office team on how they can improve their service as part of their ongoing training and development programs. We certainly take your feedback seriously as part of our continuous improvement process to meet and exceed the expectations of all guests. We hope to have the pleasure of welcoming you back again soon to Swiss-Belinn Medan
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Swiss-Belinn Medan
8.0
Tan from Singapore
Family with teens
Superior
Stayed 4 nights in March, 2018
Great location with street food just behind hotel”
Small hotel Staff friendly n helpful Medan city may not my cuppa as I find the food too sweet or salty but for my nephew enjoyed the street food. The worst is the traffic jam, dusty n smelly street. Sorry to write that but the air con in some grab car dont work n its like sitting in an oven. Overall the stopover in Lake Toba n Berastagi is the best!
Reviewed April 05, 2018
Dear Mr Tan, Thank you for choosing to stay at Swiss-Belinn Medan. Thank you for sharing your experience during in Medan. We are delighted to know that you liked our friendly staff and location which is close to famous food street. We hope you enjoyed well your trip in Medan and we look forward to welcoming you again at Swiss-Belinn Medan.
Responded April 05, 2018
Swiss-Belinn Medan
6.8
fatma from Indonesia
Solo traveler
Superior
Stayed 1 night in March, 2018
good location”
rhe location is good. the room is small.
Reviewed April 05, 2018
Dear Ms Fatma, Thank you for choosing to stay at Swiss-Belinn Medan. It's delight to know that our strategic location left a positive imprint on you. We are looking forward to welcoming you again at Swiss-Belinn Medan!
Responded April 05, 2018
Swiss-Belinn Medan
7.6
MARLINA from Indonesia
Group
Superior
Stayed 2 nights in March, 2018
Strategic location”
So many food stall around the hotel. Nice an clean room. Value for money and it is included nice breakfast.Satisfied !!!
Reviewed April 03, 2018
9.6
Susy from Indonesia
Group
Superior
Stayed 4 nights in March, 2018
Great location, nice 3*”
Great location, behind the hotel are famous culinary streets with lots of great food. There are 2 mini marts in and beside the hotel, money changer opposite. Rooms are good size bigger than expected. Bed are also comfy. slippers are provided. Surprisingly there is safety box but gets faulty easily. There are no hot water kettle and fridge but we do not need those. Parking and traffic are the cons. Special thanks to manager Mr Mitra for his hospitality and great assistance. We are amazed with the great attitude and service quality of staffs from a 3 star hotel Highly recommend
Reviewed April 03, 2018
Dear Ms Susi, Thank you for choosing Swiss-Belinn Medan for your recent stay in Medan. We really appreciate the time you took to review and share your experience here. We are happy to know that your recent stay at our hotel was enjoyable and have met your expectation. We appreciate you mentioning the highlights of your stay, including our convenient location, facilities, mainly our excellent service provided by the team. We will make sure to share your good comments to Mr Mitra for his service. This will give a good motivation for Mr Mitra and team to continuously improve our products and services and serve better to our guest. We appreciate your positive review and look forward to the pleasure of welcoming you back again in the near future.
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Swiss-Belinn Medan
7.2
JONI from Indonesia
Family with young children
Superior
Stayed 1 night in March, 2018
Cukup oke, lokasi dekat dengan pusat kuliner yg menjadi keunggulan hotel ini”
Untuk menu sarapan kurang bervariasi, dari beberapa hari kunjungan sama saja menu makanannya.
Reviewed April 02, 2018
Dear Bapak Joni, Terima kasih telah memilih Swiss-Belinn Medan sebagai tempat Anda beristirahat di kota Medan. Kami berharap Anda merasa nyaman menginap dengan kami. Akan tetapi kami menyesal bahwa sarapan kami tidak memenuhi harapan Bapak. Biasanya kami selalu mendapatkan komentar positif mengenai variasi sarapan kami yang beragam. Kami akan terus meningkat kualitas dan varian demi kepuasan tamu. Kami menantikan kedatangan Anda selanjutnya di Swiss-Belinn Medan.
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Swiss-Belinn Medan
2.0
Seng from Malaysia
Group
Superior Deluxe
Stayed 1 night in March, 2018
BAD SERVICE FROM THE FRONT OFFICE !”
Check in 24th of March, Booked 8 rooms but insist said we booked 6 rooms, then used agoda booked another 2 rooms on the spot upon checked in, but after couple of minutes only they found another 2 rooms with 8 rooms groups checked in. Refused to Refund us another 2 rooms, we did not checked in another 2 rooms because we need only 8 rooms while we already booked 10 room. Very unfriendly front office, refused to assists us even the front office manager!! DAM BAD SERVICE EVER, PLS DON'T STAY IN THIS HOTEL AGAIN.
Reviewed March 30, 2018
Dear Mr Seng, Thank you for choosing to stay at Swiss-Belinn Medan. First of all, I would like to personally apologize for the inconveniences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. We hope you will be giving us another chance and returning to our hotel in the future.
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Swiss-Belinn Medan
6.8
debby from Indonesia
Couple
Superior
Stayed 1 night in March, 2018
Average and busy hotel”
not reccommended for people who look for quiteness. this hotel is very crowded and busy. the staff lack of smile
Reviewed March 30, 2018
Dear Ms Debby, Thank you for choosing to stay at Swiss-Belinn Medan. We appreciate hearing feedback from you as this allows us to improve the quality of our products and services in order to better meet the needs of our guests. We will always try improve our daily operation as we strive to exceed all of guest expectations. Looking forward to welcoming you again at our hotel!
Responded April 05, 2018
Swiss-Belinn Medan
8.0
Fan from Malaysia
Business traveler
Superior
Stayed 1 night in April, 2017
Everything is good”
Everything is good
Reviewed March 20, 2018
Dear Valued Guest, Thank you for staying at Swiss-Belinn Medan. We appreciate the time you took to review us here. We hope that you enjoyed your stay here and we look forward to welcoming you back at Swiss-Belinn Medan.
Responded March 22, 2018
Swiss-Belinn Medan
6.8
WILIS from Singapore
Solo traveler
Superior
Stayed 6 nights in February, 2018
good and not bad hotel”
ask the hotel for extra towels because it is wet, but ended up they have a strict policy of only one to one exchange for towels, up to a maxium of 2 towels per exchange. i just don't understand why they just can't provide free extra towels then when during room service, they can just one short clean up all the 4 dirty towels. kinda funny policy and inflexible towel request they didnt provide.
Reviewed March 09, 2018
Dear Mr Wilis, Thank you for choosing to stay at Swiss-Belinn Medan. We really appreciate the time you took to review us here. We want to send our apologies for your inconvenience regarding towel case. However we would like to confirm that it is indeed our hotel regulation. Regardless, we hope you still enjoyed your stay with us. Once again, we thank you for your visit and we will waiting for your next arrival at Swiss-Belinn Medan.
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Swiss-Belinn Medan
8.8
Erik from Indonesia
Couple
Superior
Stayed 2 nights in December, 2017
easy to find food”
the hotel is located right next to jl. selat panjang, which is the culinary street of Medan
Reviewed March 06, 2018
Dear Mr Erik, Thank you for your recent stay at Swiss-Belinn MEdan. We are glad that you found our location on point which strategically located in the middle of Medan city and close to famous food street. We hope you enjoyed your stay here and we look forward to welcoming you again at Swiss-Belinn Medan.
Responded March 13, 2018
Swiss-Belinn Medan
8.4
Rimen from Australia
Solo traveler
Superior
Stayed 3 nights in February, 2018
Great Location, Friendly Staff”
Spacious room, safety box, close to many local food stalls, esp in the evening.
Reviewed March 02, 2018
Dear Valued Guest, Thank you for your recent stay at Swiss-Belinn Medan. Thank you very much for taking the time to provide us a review. It’s a delight to know that our location and room left a positive imprint on you. We appreciate your positive review and look forward to the pleasure of welcoming you back again in the near future.
Responded March 13, 2018
Swiss-Belinn Medan
12345
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