Swiss-Garden Hotel Melaka
Swiss-Garden Hotel Melaka
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Deluxe Room - Guestroom Swiss-Garden Hotel Melaka
Deluxe Room - Guestroom
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Lobby Swiss-Garden Hotel Melaka
Lobby
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Swimming pool Swiss-Garden Hotel Melaka
Swimming pool
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Swimming pool Swiss-Garden Hotel Melaka
Swimming pool
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See map Swiss-Garden Hotel Melaka
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Excellent
Location
8.2
See all 39 photos Swiss-Garden Hotel Melaka
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What guests are saying:
Nice hotel and its my second time stay here.
mohd from Malaysia
Business traveler
It's my first time stay here. Good environment, clean and have a nice pool. Enjoy~ Just have some distance between hotel and jonker walk.
Alicia from Malaysia
Couple
Great Hotel and centralize location in melaka city
uthaya from Malaysia
Family with young children
Been there with my wife for a one night stay. The location is perfect. Very near to the jonker walk. The night view was priceless!
WAN from Malaysia
Couple
Very comfy and this is my second times stayed at this hotel
Haslinda from Malaysia
Family with young children
Room and other facilities are great. *TIPS* request for two beds room that comes with bath tub, otherwise you're not getting bath tub in your room
Laimy
Business traveler
More faction or celebration to all holiday
Lim from Malaysia
Family with young children
Clean, new and nice rooms with nice pillow and beds! access to mall and river boat just beside the hotel! recommended!!!
Dr from Malaysia
Family with young children
Good value and hotel
Hamzah from Malaysia
Group
Overall it was good. the staff should speed up check in process because it takes quite sometimes to queue..
Zahirni from Malaysia
Family with teens
Very good
From 7669 reviewsSee what guests said
7.7
/
10
Excellent room comfort and quality
8.1
Recommended by 88% of guests
Value for money7.8
Distance to city center3 km
Location rating8.2
Nearest airportBatu Berendam Airport (MKZ)
Distance to airport6.6 km
  • Located in heart of Malacca

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 31 times since yesterday | 57 travelers are looking at this property right now
Executive Suite
Executive Suite
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  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
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  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe Room
Deluxe Room
...
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    Executive Room - Breakfast
    Executive Room - Breakfast
    ...
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      Double suite room
      Double suite room
      ...
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        Double Deluxe Room
        Double Deluxe Room
        ...
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          Twin Deluxe Room
          Twin Deluxe Room
          ...
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            Double Executive Room
            Double Executive Room
            ...
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              DOUBLE EXECUTIVE - Breakfast
              DOUBLE EXECUTIVE - Breakfast
              ...
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                DOUBLE EXECUTIVE - BED AND BREAKFAST
                DOUBLE EXECUTIVE - BED AND BREAKFAST
                ...
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                  More about Swiss-Garden Hotel Melaka

                  More about Swiss-Garden Hotel Melaka

                  An overview

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What they offer

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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Announcements

                  From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

                  Real reviews from real guests

                  Agoda Reviews (7669)Booking.com Reviews (4005)
                  7.7
                  /
                  10
                  Cleanliness7.8
                  Facilities7.8
                  Location8.2
                  Room comfort and quality8.1
                  Service7.4
                  Value for money7.8
                  Provided by verified guests of Agoda
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                  All guests (7669)
                  All room types
                  Showing 4887 verified guest comments
                  12345
                  9.6
                  Exceptional
                  Hanisah from Malaysia
                  Couple
                  Deluxe Room
                  Stayed 1 night in December, 2018
                  Exceptional”
                  When i arrive at the room, the room was locked and someone inside. When the door opened, 1 staff go out and asking is it we want to check in. Kindly ensure door open if any checking, repair, maintenance or housekeeping need to be done. Overall is ok.
                  Reviewed December 03, 2018
                  9.6
                  Exceptional
                  Chong
                  Family with young children
                  Deluxe Room
                  Stayed 1 night in November, 2018
                  Great hotel staff that help me to locate my family”
                  I would like to extend my gratitude to the 3 hotel staff at the reception on 01 Dec 2018 for helping me. I lost sight with my wife, children and my phone was with them~ The staff lent her phone to me so that i can use whatsapp to my wife~ Despite i couldn't recall my wife number, I manage to use facebook to PM her using the front desk computer. Anyway, long story short~ The overall stay was great~! Clean, spacious, great bath tub, nice balcony view~ Infinite pool and water play for the kids~ Will visit again~
                  Reviewed December 07, 2018
                  9.2
                  Exceptional
                  Farah from Malaysia
                  Couple
                  Deluxe Room
                  Stayed 1 night in November, 2018
                  Exceptional”
                  The hotel was good. However, our booking fee included an additional fee for parking. When we arrived, we were informed that parking was free for hotel residents. What was the additional parking fee for?
                  Reviewed December 01, 2018
                  4.8
                  Atsari from Malaysia
                  Family with young children
                  Deluxe Room
                  Stayed 2 nights in December, 2018
                  Acceptable”
                  Well, i gv low rating for cleanliness coz i do spot many traces of bee’s nest along the toilet frame. Besides, i got 2 single bed. We decided to join the bed n underneath the bed is quite dirty. Towel at the pool is limited to 2 only whereas others will not limit qty. D staff at the towel counter is also not friendly.
                  Reviewed December 04, 2018
                  Dear Atsari, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We noticed that you had an unpleasant encounter during your recent visit here. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka
                  Responded December 04, 2018
                  Swiss-Garden Hotel Melaka
                  4.8
                  Wei from Singapore
                  Couple
                  Deluxe Room
                  Stayed 1 night in December, 2018
                  Acceptable”
                  room is very dirty , cant be accept anymore
                  Reviewed December 08, 2018
                  8.0
                  Excellent
                  Baharuddin from Malaysia
                  Business traveler
                  Deluxe Room
                  Stayed 1 night in November, 2018
                  Good Hotel in Melaka”
                  Meet my expectation and satisfy my purpose. Great breakfast too
                  Reviewed December 05, 2018
                  10.0
                  Exceptional
                  Yit from Malaysia
                  Family with young children
                  Deluxe Room
                  Stayed 1 night in April, 2018
                  good”
                  good
                  Reviewed December 04, 2018
                  8.4
                  Excellent
                  Audrey from Singapore
                  Group
                  Deluxe Room
                  Stayed 2 nights in November, 2018
                  Excellent”
                  Stayed 2 nites at this hotel. Nicely located by the river. About 20 to 30mins walk to Jonker Road but away from noise and traffic. Clean and reasonable sized rooms. Walking distance to local 24hr eating spots which some friends found tasty and useful for late nights.
                  Reviewed November 28, 2018
                  8.0
                  Excellent
                  Kian from Malaysia
                  Solo traveler
                  Deluxe Room
                  Stayed 2 nights in October, 2018
                  Best Hotel In Melaka”
                  Location is superb. Right beside a shopping mall ( The Shore ) where there is Oceanarium, Interactive 3D art centre and others ibteresting sites. Walking distance too food joints ( mamak etc ), convienience store, massage centre and etc. Perfect for family as the room is huge and has kids pool. Swimming pool water was kindda cold .Room service food is tasty and reasonable. Overall great place to stay. Will definately return again.
                  Reviewed October 20, 2018
                  9.6
                  Exceptional
                  Fira from Malaysia
                  Family with young children
                  Deluxe Room
                  Stayed 1 night in October, 2018
                  Great place for family and value for money”
                  Location - very good, connected with a mall, 24hrs mini mart, Melacca river cruise too Room - excellent i would say, however need to amend the description in agoda as the room is equipped with bathtub Breakfast - the best, variety of food selection from locals to internationals, many choice of drinks. Top notch Food - had lunch there too it was superb Pools - sharing basis with the shores, during my stay not many guest so it was nice, its just that the water too cold both kids area and the infinity pool. The only setback was they do not have other kids facilities like kids play area indoor nor outdoor, games room or tv room. I would definately coming back to this hotel.
                  Reviewed October 13, 2018
                  9.6
                  Exceptional
                  NUR from Malaysia
                  Group
                  Deluxe Room
                  Stayed 1 night in September, 2018
                  Nice hotel”
                  Swiss garden is a one new nice hotel. Its connected with mall so its easy to have a meal without having to go out. But things that I dislike is the parking part. We park at 3b level, but there's no access to this floor directly from swiss garden, so we have to go through the mall. And things get harder when we want to go to parking before mall opened. It taking us like half an hour just to find way to 3b. Other than that everything is nice. Tips choosing room: Twin room got bathtub, king bed don't have.
                  Reviewed October 04, 2018
                  9.6
                  Exceptional
                  Matthew from Malaysia
                  Group
                  Deluxe Room
                  Stayed 1 night in September, 2018
                  Value For Money and Friendly Staff”
                  Value for money, friendly staff, good location and great facilities in the hotel. Only few things need to improve. Hotel towel and bit old and only provide 1 towel for king bed room. I think they have accidentally replenish all body location in the bath room instead of shower gel, shampoo and body lotion.
                  Reviewed October 01, 2018
                  10.0
                  Exceptional
                  amy from Malaysia
                  Family with young children
                  Deluxe Room
                  Stayed 1 night in August, 2018
                  comfortable, very clean and spacious and easy free parking”
                  We were suppose to check in at 3pm. but we arrived early so requested early check in at 1.30pm. even though it is public national day but the staff manage to handle all situation under control and our check in just running smooth and easy with just waiting time around 10-15min. the room, pool and public toilet at lobby are all clean as im very picky person when it comes to public toilet. our check out also smooth and my kids like the playground pool so much that we are coming again in a couple of week more hahaha..kuddos swiss garden team btw please improve the waiting time for lift as u have 30 floor and only 4 main lift ..need to wait very long time until it is our turn
                  Reviewed September 26, 2018
                  8.0
                  Excellent
                  Mohamad from Singapore
                  Family with young children
                  Deluxe Room
                  Stayed 1 night in September, 2018
                  Good Hotel for Family with Young Children”
                  A good hotel for family with young children. They can enjoy the facilities like the water playground. But the playground look old now and need more maintenance. Standard room was big enough for family with 2 toddlers. Room was clean. Was given room with nice city view. Overall enjoy my stay.
                  Reviewed September 23, 2018
                  8.8
                  Excellent
                  Gurdip from Singapore
                  Group
                  Deluxe Room
                  Stayed 3 nights in September, 2018
                  Excellent”
                  On the whole hotel was good, unfortunately we went on their long holiday weekend and facilities like swimming pool was crowded and shortage of towels Hotel is nearby to tourist areas. Should include breakfast option in booking Only issue we had was hotel key card which lock us out daily
                  Reviewed September 17, 2018
                  8.0
                  Excellent
                  Ezan from Malaysia
                  Couple
                  Deluxe Room
                  Stayed 2 nights in September, 2018
                  Very good”
                  Pros: 1. Big pool and they have infinity pool which is covered - people can swim anytime. 2. Free parking and connected to a Mall 3. They have lounge at level 30 where you can see nice view at night Cons 1. Staff attitude - the person at the counter is a bit snobbish, she asked me to sit down when I arrived one hour before the check in time by saying that check in time is at 3pm, they are entertaining those who are checking out for that time. It was 2pm and people should have checked out at 12pm. It was only the person in front me who is checking out while there were 2 more behind me who are also checking in.
                  Reviewed September 16, 2018
                  8.0
                  Excellent
                  sara from Malaysia
                  Couple
                  Deluxe Room
                  Stayed 1 night in September, 2018
                  Great hotel but poor check in procedure ”
                  The breakfast buffet was superb, lots of choices, room was nice, the location is very strategic, the shore, sky garden and sky tower was very nice. The red velvet cake also so nyummy. But it took me 1 hour to check in and the number of lift cant accomodate the guest. Need to wait atleast 15mins for the lift.
                  Reviewed September 12, 2018
                  6.8
                  Good
                  Lam from Malaysia
                  Couple
                  Deluxe Room
                  Stayed 1 night in December, 2018
                  good hotel”
                  Good hotel and location. But The price is a bit expensive
                  Reviewed December 05, 2018
                  6.8
                  Good
                  Lam from Malaysia
                  Couple
                  Deluxe Room
                  Stayed 1 night in December, 2018
                  Good hotel and good location ”
                  Good hotel and location. But The price is a bit expensive
                  Reviewed December 05, 2018
                  3.6
                  Kah from Singapore
                  Couple
                  Deluxe Room
                  Stayed 1 night in December, 2018
                  Lies and faulty”
                  All the hangars with clipper are spoilt. Towel rack in the toilet about to fall off. Safe in the room is not working. One of the socket in the wall is loose and about to come off. If u look closely at the floor edge, they have dust and wasnt clean properly. I expect cleanliness to be hotel first priority but i guess was wrong.
                  Reviewed December 03, 2018
                  Dear Kah, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka
                  Responded December 05, 2018
                  Swiss-Garden Hotel Melaka
                  12345
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