Swissotel Le Plaza Basel
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 Swissotel Le Plaza Basel
Interior view Swissotel Le Plaza Basel
Interior view Swissotel Le Plaza Basel
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8.6
Excellent
/10
(623 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location
Parking
Available
  • Basel Munster880 m
  • Muensterplatz880 m
  • Pfalz940 m
  • Basel Paper Mill Museum980 m
  • Kunstmuseum Basel1 km
  • Rathaus1 km
  • Jean Tinguely Museum1.03 km
  • Tinguely-Brunnen1.2 km
  • Spielzeug Welten Museum Basel1.27 km
  • Spalentor1.48 km
  • Free Wi-Fi

    Swissotel Le Plaza Basel

    Messeplatz 25, Basel Centrum, Basel, Switzerland, 4005 - See map
    "Restaurant at the hotel had great food and delightful servers."
    Patricia - 31 March 2018
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent service
    8.5 rating for service
    Excellent facilities on premise
    8.0 facilities on premise
    Very good comfort
    7.0 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Steamroom

    • Air conditioning

    Property ranking|Compared to 406 Basel properties
    See all rankings
    Room size
    44 sqm.
    Location score
    8.8/10
    Room comfort score
    7.0/10
    Service score
    8.5/10
    Bigger than
    99
    %
    of Basel properties
    Better than
    98
    %
    of Basel properties
    Better than
    98
    %
    of Basel properties
    Better than
    97
    %
    of Basel properties
    Value for money7.7
    Location rating8.8
    Nearest airportEuroAirport Basel-Mulhouse-Freiburg (BSL)
    Distance to airport6.6 km

    Rooms available at Swissotel Le Plaza Basel

    Advantage Twin Room with City View
    Advantage Twin Room with City View
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Classic Room Twin
    Classic Room Twin
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Premier Room King
    Premier Room King
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Moderate Room
    Moderate Room
    ...
    • Room size: 22 m²/237 ft²
    • Separate shower/bathtub
    • 1 single bed
    Enter dates to see prices
    Superior Room Queen
    Superior Room Queen
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Plaza Suite
    Plaza Suite
    ...
    • Room size: 80 m²/861 ft²
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 55 m²/592 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    SINGLE ADVANTAGE ROOM
    SINGLE ADVANTAGE ROOM
    ...
      Enter dates to see prices
      Double Room - Classic
      Double Room - Classic
      ...
      • Separate shower/bathtub
      Enter dates to see prices
      Run of House
      Run of House
      ...
      • Separate shower/bathtub
      Enter dates to see prices
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      More about Swissotel Le Plaza Basel

      More about Swissotel Le Plaza Basel

      An overview

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      Most talked about facilities

      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Continental
      Vegetarian
      Gluten-free

      Restaurants on site

      Grill25
      Cuisine:International, Local, Grill/BBQ
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      What guests think of this property

      Overall rating
      8.6
      Excellent
      From 623 reviews
      Provided by verified guests of
      Agoda Reviews (12)Booking.com Reviews (611)
      Rating via Agoda8.2
      /
      10
      Cleanliness8.7
      Facilities8.0
      Location8.8
      Room comfort and quality7.0
      Service8.5
      Value for money7.7
      High score for Basel

      Most recent reviews for Swissotel Le Plaza Basel

      Couple
      Stayed 5 nights in September, 2019
      Classic Room Twin
      Very good7.2
      Concierge need some help in knowing their own cityAlways ask the waitress for help
      Bharatfrom CanadaReviewed October 05, 2019
      Couple
      Stayed 1 night in March, 2018
      Classic Room Twin
      Exceptional9.6
      Great place to stay. Staff was most helpful in showing us where to go to replace lost glasses!Restaurant at the hotel had great food and delightful servers.
      Patriciafrom United StatesReviewed March 31, 2018
      Couple
      Stayed 1 night in September, 2017
      Advantage Twin Room with City View
      Excellent8.8
      Nice location, friendly staff, standard hotelThe hotel location is perfect, closed to evrtything. The staffs are nice. The room was kind of okay standard hotel.
      suparukfrom ThailandReviewed September 24, 2017
      Business traveler
      Stayed 1 night in February, 2013
      Classic Room Twin
      Excellent8.3
      Great location, friendly staffthe hotel is very accessible to local areas of interest. it is located near the tram station, very near st. claire church and stores that you can explore. food is ok and room accomodation was comfortable. staff were very friendly and readily gave directions to "must see" sites in basel and neighboring cities. i would stay in this hotel again in the future.
      Judithfrom PhilippinesReviewed February 12, 2013
      Couple
      Stayed 1 night in September, 2012
      Exceptional9.3
      Good location - very near old town.We were staying here just before a river cruise vacation. It was quiet, comfortable and an easy walk to "old town".
      Jamesfrom United StatesReviewed October 06, 2012

      Reviews of Swissotel Le Plaza Basel from real guests

      Overall rating
      8.6
      Excellent
      From 623 reviews
      Provided by verified guests of
      Agoda Reviews (12)Booking.com Reviews (611)
      Rating via Agoda8.2
      /
      10
      Excellent
      Cleanliness8.7
      Facilities8.0
      Location8.8
      Room comfort and quality7.0
      Service8.5
      Value for money7.7
      High score for Basel
      Rating
      9+ Exceptional (3)
      8-9 Excellent (2)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (1)
      Jun - Aug (3)
      Sep - Nov (3)
      Dec - Feb (1)
      All guests (12)
      All languages
      Showing 8 verified guest comments
      7.2
      Very good
      Bharat from Canada
      Couple
      Classic Room Twin
      Stayed 5 nights in September, 2019

      Concierge need some help in knowing their own city”

      Always ask the waitress for help

      Reviewed October 05, 2019

      Dear Bharat, I certainly do not want to miss the opportunity of thanking you so very much for your feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I'll also andres the issue you had with our concierge staff to the department head. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
      9.6
      Exceptional
      Patricia from United States
      Couple
      Classic Room Twin
      Stayed 1 night in March, 2018

      Great place to stay. Staff was most helpful in showing us where to go to replace lost glasses!”

      Restaurant at the hotel had great food and delightful servers.

      Reviewed March 31, 2018

      Dear Patricia, I certainly do not want to miss the opportunity of thanking you so very much for your feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
      8.8
      Excellent
      suparuk from Thailand
      Couple
      Advantage Twin Room with City View
      Stayed 1 night in September, 2017

      Nice location, friendly staff, standard hotel”

      The hotel location is perfect, closed to evrtything. The staffs are nice. The room was kind of okay standard hotel.

      Reviewed September 24, 2017

      Dear suparuk, I certainly do not want to miss the opportunity of thanking you so very much for your feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
      8.3
      Excellent
      Judith from Philippines
      Business traveler
      Classic Room Twin
      Stayed 1 night in February, 2013

      Great location, friendly staff”

      Accessibility and prompt friendly service

      the hotel is very accessible to local areas of interest. it is located near the tram station, very near st. claire church and stores that you can explore. food is ok and room accomodation was comfortable. staff were very friendly and readily gave directions to "must see" sites in basel and neighboring cities. i would stay in this hotel again in the future.

      Reviewed February 12, 2013

      Dear Judith, I certainly do not want to miss the opportunity of thanking you so very much for your feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
      9.3
      Exceptional
      James from United States
      Couple
      Stayed 1 night in September, 2012

      Good location - very near old town.”

      Good restaurant, comfortable beds

      We were staying here just before a river cruise vacation. It was quiet, comfortable and an easy walk to "old town".

      Reviewed October 06, 2012

      Dear James, I certainly do not want to miss the opportunity of thanking you so very much for your feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
      6.7
      Good
      fabrice from France
      Couple
      Stayed 1 night in July, 2010

      pas de piscine”

      chambre agréable
      pas de piscine

      nous sommes très déçu car le site montre les photos d'une piscine, et cela fait plus d'un an qu'elle est fermée

      Reviewed July 07, 2010

      Dear Fabrice I certainly do not want to miss the opportunity of thanking you so very much for your feedback. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
      5.3
      TAMAKI from Japan
      Business traveler
      Stayed 1 night in July, 2011

      ふつう”

      がっかり

      期待以上に、へこかった!工事してたからか、アジア人だからかたまに鼻に突く!もっときちんと対応すべきである!がっかりでした!

      Reviewed September 27, 2011

      Dear TAMAKI, I certainly do not want to miss the opportunity of thanking you so very much for your feedback. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
      9.2
      Exceptional
      Marketa from Czech Republic
      Solo traveler
      Classic Room Twin
      Stayed 2 nights in July, 2019

      Skvělé místo,klid,vynikající snídaně,pohodlné a čisté pokoje,milý personal”

      Vedle hotelu je stavba,trochu ruch že stavby

      Reviewed July 30, 2019

      Dear Marketa, I certainly do not want to miss the opportunity of thanking you so very much for your feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Angela Lilienthal, General Manager

      Responded November 04, 2019
      Swissotel Le Plaza Basel
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      Swissotel Le Plaza Basel
      |Excellent 8.2
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      • Excellent location
      • Basel Munster
      • Basel SBB Station is within 1.94 km