Swissôtel Resort Phuket Kamala Beach Suites
Swissôtel Resort Phuket Kamala Beach Suites
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"Spa very nice for massage and facial."

Susan

08 April 2018

One-Bedroom Deluxe Suite - Bed Swissôtel Resort Phuket Kamala Beach Suites
One-Bedroom Deluxe Suite - Bed
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Lobby Swissôtel Resort Phuket Kamala Beach Suites
Lobby
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Interior view Swissôtel Resort Phuket Kamala Beach Suites
Interior view
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Beach Swissôtel Resort Phuket Kamala Beach Suites
Beach
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Very good
Location
7.1
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Swissôtel Resort Phuket Kamala Beach Suites

Very good location
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Excellent
From 805 reviewsSee what guests said
8.0
Recommended by 88% of guests
  • Airport transfer

  • 340 meters to the beach

  • Free Wi-Fi in all rooms

  • Sauna

Room choices
8.5
Excellent
Room comfort & quality
20 travelers are looking at this property right nowBook now before it's too late!
Three - Bedroom Deluxe Suite
Three - Bedroom Deluxe Suite
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  • 95 m²/1023 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Two Bedroom Family Suite
Two Bedroom Family Suite
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  • Garden view
  • 62 m²/667 ft²
  • 2 single beds and 1 king be...
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One Bedroom Family Suite
One Bedroom Family Suite
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  • 43 m²/463 ft²
  • Non-smoking
  • 1 king bed and 1 bunk bed
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2 Bedroom Suite Pool View
2 Bedroom Suite Pool View
...
  • Pool view
  • 62 m²/667 ft²
  • 2 queen beds and 1 king bed
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One-Bedroom Pool Terrace Suite
One-Bedroom Pool Terrace Suite
...
  • Pool view
  • 43 m²/463 ft²
  • 1 king bed
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Two-Bedroom Deluxe Suite
Two-Bedroom Deluxe Suite
...
  • Pool view
  • 62 m²/667 ft²
  • 2 single beds and 1 king be...
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One-Bedroom Deluxe Suite
One-Bedroom Deluxe Suite
...
  • Pool view
  • 43 m²/463 ft²
  • 1 king bed
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Two-Bedroom Family Suite
Two-Bedroom Family Suite
...
  • 62 m²/667 ft²
  • Shower
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One-Bedroom Family Suite
One-Bedroom Family Suite
...
  • 43 m²/463 ft²
  • Shower
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Suite Two Bedrooms With Terrace
Suite Two Bedrooms With Terrace
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  • 62 m²/667 ft²
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More about Swissôtel Resort Phuket Kamala Beach Suites

More about Swissôtel Resort Phuket Kamala Beach Suites

"Will come again, good hotel, good staff, and good services.."

Reviewed 12 November 2017

Calven from Malaysia

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Alex and Luna
3.4 km Thai
Sangswan Resort and Restaurant
6.1 km Thai
Ruean Thai
8.6 km Thai
Asian cuisine
Asian cuisine
Monkey House Restaurant
1.2 km Asian, European, Japanese
Oriental Spoon
1.9 km Asian, Gluten Free, Seafood
Blue Siam
2.6 km Asian, Seafood, Thai

What they offer

"The pool is great, and everything is reasonably priced."

Roger from United States

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (805)Booking.com Reviews (627)
8.0
Cleanliness8.3
Facilities8.0
Location7.1
Room comfort and quality8.5
Service8.4
Value for money8.2
Provided by verified guests of Agoda
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Showing 651 verified guest comments
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3.6
paul from United Kingdom
Family with teens
Two-Bedroom Deluxe Suite
Stayed 3 nights in August, 2018
NO LIFT NO LIFT NO LIFT PLENTY SEWAGE LEADING TO BEACH”
Awful from the moment we checked in. Check is 3pm however through no fault of our own we arrived at 1pm. We were to told the room was not ready and needed 2 hours to wait for it to be cleaned. If the maid takes 2 hours to clean a room at any hotel in world she would have no job. However they just managed to finish at 3pm on the dot. How strange. The staff in the dining room were the worst i have ever encountered for a 5 star hotel there was no traditional Thai welcome of a wai as would be expected in the lowest class restaurant. However they managed to put a 63 year old on the 3rd floor with no lift. This is a 5 star according to the ratings. To the beach is quite a long way down the street then over the road and walk for 30 metres beside an open sewage drain which jut goes into the sea. The beach was dirty but this is not the hotels fault it was just keeping in tune with the rest of the area. i would never go to this hotel again as its so poorly run and in my opinion in just a 3 star
Reviewed September 18, 2018
7.6
Very good
Jeannie from Singapore
Family with young children
One-Bedroom Pool Terrace Suite
Stayed 3 nights in September, 2018
Very good”
Staff- excellect. Beach - too faraway. Breakfast - a good spread.All in all I had a good stay as my grandchildren (triplets of 3 years) really had a wonderful time in the pool as well as the Kids corner. Hotel need to be upgraded to merit a 4 to 5 star.
Reviewed September 14, 2018
4.4
nimisha from Australia
Family with young children
One-Bedroom Pool Terrace Suite
Stayed 4 nights in March, 2018
Acceptable”
Absolutely hated this hotel. The rooms are really outdated
Reviewed September 10, 2018
9.2
Exceptional
Songyos from Thailand
Couple
One-Bedroom Deluxe Suite
Stayed 2 nights in September, 2018
Best hotel for kids and families”
We’ve stayed the hotel for second time and will comback again if possible. The atmosphere is really heal us from workhard. The large room, healthy breakfast and also fruendly staff are impressed. They have kids’ club and many activities for families too. We will recommend this hotel to our friends when they come to Phuket.
Reviewed September 10, 2018
9.2
Exceptional
Abdul from Singapore
Family with young children
2 Bedroom Suite Pool View
Stayed 3 nights in August, 2018
Great place but no Halal food”
Its just a waste as there is no Halal food. Hotel's price is great for value, and facilities are great for children too.
Reviewed September 10, 2018
9.2
Exceptional
melissa from Thailand
Family with young children
Two-Bedroom Deluxe Suite
Stayed 7 nights in August, 2018
Excellent accommodation ”
The staff at this resort are amazing nothing was a problem to them we had a problem with our fridge was out for the day when we returned we had a new one . They was always around making sure we were ok or if we needed anything . Pool area was amazing the kids loved it . The rooms are nice comfortable and clean and was serviced daily . And the breakfast buffet was great the family loved . Only had to walk down the road a couple of metres and there is a tuk tuk with an amazing driver who we used regularly or there are also taxis both waiting to take you anywhere you want to go . With only 10 to 15 minutes from patong will definately stay again
Reviewed September 03, 2018
Dear Melissa Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great time staying with us and thank you for letting us know your experience. We are looking forward to welcome you again very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded September 08, 2018
Swissôtel Resort Phuket Kamala Beach Suites
8.8
Excellent
NAOKO from Japan
Family with young children
One-Bedroom Deluxe Suite
Stayed 7 nights in August, 2018
Very special place”
I personally liked this Swiss hotel more than he one located near Pantone beach as Kamala is quieter and karmer place. Perfect for family holiday for a week or so. Enjoyed the kids world and Yoga class.
Reviewed September 01, 2018
Dear Naoko Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay and thank you for sharing your experience with us. I am looking forward to welcome you again in the near future. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded September 02, 2018
Swissôtel Resort Phuket Kamala Beach Suites
10.0
Exceptional
Amarpreet from United Arab Emirates
Family with young children
Three - Bedroom Deluxe Suite
Stayed 3 nights in August, 2018
amazing hotel and staff”
its a excellent hotel for families with kids and they have good size room, excellent breakfast and a nice kids play area.. overall we had a good stay and the staff were super helpful... only 2 issues we had the AC in the living area was faulty and there was a power blackout for 2-3 hours in the night.. other than that we had a good and amazibg stay and enjoying in the pool
Reviewed August 23, 2018
Dear Amarpreet Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay with us and thank you for letting us know your experience. I am sorry to hear that there were some issues with your A/C. I have informed our engineering team to recheck and rectify the problem. Once again thank you for choosing to stay with us! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded August 26, 2018
Swissôtel Resort Phuket Kamala Beach Suites
9.2
Exceptional
ITAMAR from Israel
Couple
One-Bedroom Pool Terrace Suite
Stayed 3 nights in August, 2018
great experience”
Secluded and beach not nice. Hotel was very nice and good breakfast and pool.
Reviewed August 21, 2018
Dear Itamar Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay with us and thank you for letting us know your experience. During the rainy season and heavy rain periods it might be that the beach is not that nice but generally Kamala beach is a very nice, not crowded beach, perfect for swimming. Once again thank you for choosing to stay with us! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded August 26, 2018
Swissôtel Resort Phuket Kamala Beach Suites
6.4
Good
Dario from Italy
Family with young children
One-Bedroom Deluxe Suite
Stayed 4 nights in August, 2018
Good for those who like to never leave the resort”
The good: - Hotel is nice, rooms are huge, price is cheap - Restaurant food is pretty good and very reasonably priced - The pool is really nice - The kids' room is massive! Our daughter loved it so much The bad: - The passage to the beach goes next to am awful wastewater canal. Seriously, it's disgusting - Kamala beach is definitely the worst kept beach I've been to - Outside the resort there's NOTHING. A small supermarket, 2 massage centers, 2-3 bad resturants. And even at the beach, the restaurants and bars aren't great. - The kids' room is open only until 5PM - figure out yourself what kids should do in the evening when you don't go to the beach or to the pool anymore...
Reviewed August 14, 2018
Dear Dario Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I am sorry to hear that we have not met your expectations fully. Most of your comments however are relating to the environment which is not part of the hotel grounds and for you as valued Agoda customer, I am sure you have checked the location before you made a booking. As you mentioned there are a few shops, restaurants, massage places just outside the hotel and a few more at the beach and in Kamala town, so not nothing. You will be happy to hear that our kids world will be open soon 2 nights per week and we will add some other evening entertainment as well. Once again thank you for choosing to stay with us. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded August 19, 2018
Swissôtel Resort Phuket Kamala Beach Suites
8.8
Excellent
Hoa from United States
Family with young children
Two-Bedroom Deluxe Suite
Stayed 7 nights in August, 2018
Great for families with small kids”
Staff is excellent and helpful, great swimming pool and kids club, nice breakfast buffet, and close walk to the beach- just down the road, maybe5-8 minute walk with stroller. Restaurants and mini mart just outside of resort. Kids club staff really great.
Reviewed August 13, 2018
Dear Hoa Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay and thank you for sharing your feedback. We are looking forward to welcome you again very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded August 19, 2018
Swissôtel Resort Phuket Kamala Beach Suites
4.8
TALAL from Kuwait
Family with young children
Three - Bedroom Deluxe Suite
Stayed 7 nights in July, 2018
Acceptable”
لا انصح السكن مرة اخرة الفندق قديم غير مناسب للكبار بعيد عن الخدمات
Reviewed August 09, 2018
Dear Talal Thank you for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am sorry to hear that you have not enjoyed your stay with us and do apologize. Our location with clearly communicated here on Agoda.com so there should not be any surprises. There are a couple shops and restaurants just outside the hotel and much more on the beach and in Kamala town, about 15 minutes on foot or 3 minutes by taxi. Patong is about 20 minutes away. Once again thank you for staying with us. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded August 11, 2018
Swissôtel Resort Phuket Kamala Beach Suites
8.4
Excellent
Ben from United States
Family with young children
Two-Bedroom Deluxe Suite
Stayed 6 nights in February, 2018
Great Place”
Really enjoyed our stay here!
Reviewed August 08, 2018
Dear Ben, Thank you for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay and thank you for sharing your experience with us. Looking forward to welcome you again very soon. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded August 11, 2018
Swissôtel Resort Phuket Kamala Beach Suites
7.2
Very good
Kit from Hong Kong
Family with teens
2 Bedroom Suite Pool View
Stayed 4 nights in August, 2018
My 4th times stayed here. Very nice. Comfortable. Reasonable price. Good for family and kids. ”
Some facilities are old, hope can re-decorate all rooms soonest. Kids clubhouse is nice, we joined the Thb350++ per day for kids activities and kids can enjoy all foods, drinks and attend some arts activities in one day from 10am to 10pm. Really nice.
Reviewed August 07, 2018
Dear Kit, Thank you for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay and thank you for sharing your experience with us. Looking forward to welcome you again very soon. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded August 11, 2018
Swissôtel Resort Phuket Kamala Beach Suites
8.0
Excellent
Eileen from United Kingdom
Family with young children
Two-Bedroom Deluxe Suite
Stayed 6 nights in July, 2018
Very welcoming and polite staff. Fantastic spread for breakfast. Decent pool for kids with 1 slide”
Lovely and tranquil environment
Reviewed August 03, 2018
Dear Eileen Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay with us and thank you for sharing your feedback. The team and I are continuously working to improve existing facilities and team capabilities to ensure our guests are enjoying their stay with us. We are looking forward to welcome you again very soon!
Responded August 05, 2018
Swissôtel Resort Phuket Kamala Beach Suites
7.2
Very good
Wayne from United States
Family with young children
One-Bedroom Deluxe Suite
Stayed 3 nights in July, 2018
Great for families”
The pol is the feature of this hotel, I played in the pool with my 7yr old son about 4hrs a day.
Reviewed July 27, 2018
Dear Wayne, Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay with us and thank you for sharing your experience with us. Looking forward to welcome you again very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded July 29, 2018
Swissôtel Resort Phuket Kamala Beach Suites
9.2
Exceptional
Jennifer from United Kingdom
Family with young children
2 Bedroom Suite Pool View
Stayed 6 nights in July, 2018
A great stay thank you!”
It was our second stay at the Swissotel and again it was fantastic for a family holiday. The pool 2-bed suites are great for allowing older kids independence - the loved the kids club, activities and pool slide. I would say the rooms could do with a bit of updating/ maintenance- we had to move rooms owing to broken a/c in one room - but overall a super stay and the staff were fantastic. I’m sure we’ll be back...
Reviewed July 26, 2018
Dear Jennifer, Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay with us and thank you for sharing your experience with us. Looking forward to welcome you again very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded July 29, 2018
Swissôtel Resort Phuket Kamala Beach Suites
7.6
Very good
Siew from Singapore
Family with teens
2 Bedroom Suite Pool View
Stayed 2 nights in July, 2018
Very comfortable”
Upgraded to 3 bedroom apt. Very comfortable for 3 travellers. Breakfast was decent. Quiet neighbourhood. The shuttle doesn’t take u to the beach. Still has to walk across the road. Have to walk abt 15 mins to amenities.
Reviewed July 24, 2018
Dear Siew, Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay with us and thank you for sharing your experience with us. The shuttle takes you to the main road from which the beach can be accessed within 1 minute walk. Looking forward to welcome you again very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded July 29, 2018
Swissôtel Resort Phuket Kamala Beach Suites
7.2
Very good
Wayne from United States
Family with young children
One-Bedroom Deluxe Suite
Stayed 2 nights in July, 2018
Great destination for kids. ”
Staff is poorly managed, boarding on terrible service.
Reviewed July 15, 2018
Dear Wayne, Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am sorry to hear that you have experienced terrible service and thank you for letting me know. It would have been great for us to know why and where you have received this service so we could investigate and do the necessary changes. Once again thank you for sharing your feedback and looking forward to welcome you again very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded July 29, 2018
Swissôtel Resort Phuket Kamala Beach Suites
9.6
Exceptional
Aileen from Canada
Family with young children
One-Bedroom Deluxe Suite
Stayed 3 nights in July, 2018
Travel with family”
Reasonable price with good service and environment. Staff and service is nice and helpful. Food is great! Swimming pool is great too! Kids love the water slide. Room is spacious, clean. Bed is comfy. The only problem is the shower. The hot water is not hot, just warm and the water power is very weak for hot water.
Reviewed July 13, 2018
Dear Aileen Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great stay with us and thank you for the feedback provided. I have informed our engineering manager right away to look into this and make changes if necessary. Once again thank you for sharing your feedback and I am looking forward to welcome you again very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
Responded July 14, 2018
Swissôtel Resort Phuket Kamala Beach Suites
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