Thaison Palace Hotel
Thaison Palace Hotel
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Superior - Food and beverage Thaison Palace Hotel
Superior - Food and beverage
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Interior view Thaison Palace Hotel
Interior view
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Bathroom Thaison Palace Hotel
Bathroom
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Entrance Thaison Palace Hotel
Entrance
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See map Thaison Palace Hotel
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Excellent
Location
8.7
See all 35 photos Thaison Palace Hotel
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Thaison Palace Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 2064 reviewsSee what guests said
8.3
/
10
Excellent service
8.6
Value for money8.4
Distance to city center0. Km
Location rating8.7
Nearest airportGia Lam Airport (VGL)
Distance to airport3.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Family Suite City View (4 adults)
Family Suite City View (4 adults)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 queen beds
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Deluxe Triple
Deluxe Triple
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 queen be...
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Family Deluxe City View (4 adults)
Family Deluxe City View (4 adults)
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 queen beds
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Suite City View
Suite City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 queen be...
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Deluxe
Deluxe
...
  • Room size: 20 m²/215 ft²
  • Nature view
  • 2 single beds and 1 double ...
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Superior
Superior
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Suite Standard
Suite Standard
...
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    Room Standard
    Room Standard
    ...
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      Double Standard
      Double Standard
      ...
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        Family Room Shared Bed
        Family Room Shared Bed
        ...
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          More about Thaison Palace Hotel

          More about Thaison Palace Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Vietnamese cuisine
          Vietnamese cuisine
          Quan 19
          110 m Vietnamese
          Crystal Restaurant
          180 m Vietnamese
          Quan An Pho Co
          380 m Vietnamese
          Asian cuisine
          Asian cuisine
          HALOS Restaurant
          30 m Asian, International
          Banh Xeo Zon Pancake
          60 m Asian, Vietnamese
          Authentic Panorama Restaurant
          120 m Asian, Vietnamese
          Cafe
          Cafe
          Hoa 10 gio Floral & Book Cafe
          50 m Cafe
          Roots
          210 m Cafe
          Coffee Zone
          220 m Cafe

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (2064)
          8.3
          /
          10
          Cleanliness8.1
          Facilities7.1
          Location8.7
          Room comfort and quality8.4
          Service8.6
          Value for money8.4
          Provided by verified guests of Agoda
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          Room type
          Superior
          Deluxe
          Deluxe Triple
          Family Deluxe City View (4 adults)
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          Showing 1921 verified guest comments
          12345
          6.4
          Good
          James from Singapore
          Family with teens
          Superior
          Stayed 1 night in October, 2018
          Visited during renovation on going.”
          Toilet design not user friendly, whole room feel very warm even aircon is on. Staircase area no aircon.
          Reviewed October 11, 2018
          6.0
          ilsphet from Philippines
          Group
          Suite City View
          Stayed 2 nights in October, 2017
          Good loc”
          Very close to the shopping area
          Reviewed July 18, 2018
          8.0
          Excellent
          Quyend from Vietnam
          Couple
          Superior
          Stayed 1 night in May, 2018
          Very good location and good staff”
          I really like the location of this hotel because it's few minutes walk to Hoan Kiem lake and very near the old quarter but not too busy as other hotels inside the old quarter. Staff were very friendly and nice to us. Got only one problem was that it rained during the time we stayed so it's very noisy with the rain.
          Reviewed July 14, 2018
          2.0
          rizki from Indonesia
          Family with teens
          Deluxe
          Stayed 1 night in June, 2018
          They moved us to another hotel”
          I expected a great hotel based on many reviews so we booked the rooms. But who knows the hotel are under renovation so they moved us to their sister hotel (parkson hotel), same price but low quality
          Reviewed July 07, 2018
          4.0
          Chin from Malaysia
          Family with young children
          Deluxe Triple
          Stayed 4 nights in June, 2018
          Booked Thaison Palace but end up stay at Parkson hotel”
          Have booked Thaison Palace but when reached the hotel was informed that the hotel under renovation. We had been arrange to another hotel named Parkson Hotel. Totally very disappointed with this arrangements. They should informed us early so that we can change to others hotel we wanted or cancel the booking. Feeling cheated by the hotel management.
          Reviewed June 29, 2018
          8.8
          Excellent
          Warataruni from Indonesia
          Group
          Superior
          Stayed 1 night in June, 2018
          Excellent”
          Staff are excellent. Rooms need renovated in cleanliness.
          Reviewed June 25, 2018
          5.6
          Gerard from Australia
          Couple
          Deluxe Triple
          Stayed 2 nights in May, 2018
          Closing for renovation.”
          We had stayed at this hotel a few years previous and were satisfied, so we returned. Big mistake! On the day we left the hotel was closing for renovations. I think further comment would be superfluous. Let’s hope it re-opens as something vastly improved.
          Reviewed June 13, 2018
          2.4
          NHAT from Vietnam
          Group
          Superior
          Stayed 2 nights in June, 2018
          The hotel cheated”
          The hotel cheated, they posted this beautiful hotel but check in, take the hotel through the old for the reason that the hotel is repairing.
          Reviewed June 12, 2018
          6.0
          CHEW from Malaysia
          Group
          Family Deluxe City View (4 adults)
          Stayed 3 nights in May, 2018
          Above average”
          Old building with smell
          Reviewed June 01, 2018
          8.0
          Excellent
          Oliver from Switzerland
          Solo traveler
          Suite City View
          Stayed 2 nights in May, 2018
          Good location to have everything in walking distance”
          Thank you Moon for your hospitality. I enjoyed to stay in your hotel.
          Reviewed May 27, 2018
          10.0
          Exceptional
          Edzilyn from Philippines
          Solo traveler
          Superior
          Stayed 1 night in May, 2018
          Best accommodation in Hoan Kiem Lake”
          Ms. Moon is the best Front office agent who is very enthusiastic and very friendly to the guests. She will help the guests in the best way possible. The hotel is very lucky to have a Front office agent like her. 😍 The hotel is situated nicely in Hoan Kiem Lake. Everything is accesible. The room is nice and decent. It is cozy and safe. Thanks for a great stay! 😊
          Reviewed May 21, 2018
          7.6
          Very good
          Hock from Malaysia
          Couple
          Superior
          Stayed 1 night in May, 2018
          Value For Money”
          Walking distance to HK lake. Room is spacious but with dated interior. Breakfast can be improved. Reception staff Moon is very pleasant and helpful. Always smile and made you feel welcome all time. Overall stay is satisfactory with the price we paid for.
          Reviewed May 16, 2018
          10.0
          Exceptional
          james from Malaysia
          Couple
          Superior
          Stayed 2 nights in May, 2018
          Everything beyond good with surprises and comfortable stay”
          Me and my wife came to know this hotel through many good recommendation from the public about a staff name "Ms Moon" . When we check in to this hotel, we meet this young lady and she is truly a person who know how to give best to the guest with sincerely, polite, above all she is giving more special bonuses for some local and halong bay tour, and we truly appreciated and enjoyable to know this young lady who represented "Thaison Palace Hotel" I believe the hotel is proud to have this good attitude and best services staff. We booked a 2 person bedroom but she arrange for us a big room, we truly feel so blessed and surely we will commanding and re-stay to this hotel. Thank you "Thaison Palace Hotel" for you have such a wonderful staff - Ms Moon.
          Reviewed May 16, 2018
          8.4
          Excellent
          AYE from Myanmar
          Group
          Suite City View
          Stayed 1 night in May, 2018
          Clean, Convenient Place but you cannot use water much”
          During our trip, we went 3 person. After two person taking shower in night time, there is no more water for third person to take shower. In hotel, the most important thing is to available water in all time. This hotel, in the middle of the night, you can't get water. :D For Location, it is very convenient. close to all the attractions place of old quarter. This is good.
          Reviewed May 16, 2018
          8.4
          Excellent
          AYE from Myanmar
          Group
          Suite City View
          Stayed 1 night in May, 2018
          Great location, Friendly but you cannot use much water”
          Overall hotel condition is good. We stayed two nights at this hotel at family room. Room condition can say good. But during our trip, we took shower at bathtub, after first night, next day morning there is no water in the bathroom. I woke up at 5:30am but no water. We waited about 45 mins then we can take shower. We are a bit rush and we only can have 5 mins of breakfast time because on that day we went to Ha long bay Tour. After came back from Ha long Bay, we still stayed at this hotel because we booked at same hotel before touch down to Hanoi. Same thing happened. After me and my husband took shower, there is no more water therefore, my friend cannot take shower in the middle of the night around 11:30pm. We went down to reception to pump up the water but the guy said that he don't know how to do it. We can't take shower, go toilet for whole night and waited until next day morning 6:15am. We are very upsetting about this water matter. The rest are okay.
          Reviewed May 16, 2018
          6.0
          Yee from Malaysia
          Couple
          Deluxe
          Stayed 1 night in May, 2018
          Ok with short stay”
          Recep allow us to do early check in at 10am... Free upgrade to family room.. Breakfast is very simple..Consider near to lake
          Reviewed May 14, 2018
          10.0
          Exceptional
          m from United States
          Solo traveler
          Superior
          Stayed 1 night in May, 2018
          very good experience”
          The service was great from beginning to end. The breakfast is good, and the staff is very friendly. I recommend staying at the Thaison Palace!
          Reviewed May 07, 2018
          10.0
          Exceptional
          chadaporn from Thailand
          Group
          Suite City View
          Stayed 2 nights in April, 2018
          9 people from thailand”
          This is very nice place. Good reception k. Moon is very nice and kind person she suggest every think.Thank you for good experience here.We will come again.
          Reviewed May 01, 2018
          8.0
          Excellent
          Jien from Malaysia
          Family with teens
          Family Suite City View (4 adults)
          Stayed 2 nights in April, 2018
          Breakfast should be improved ”
          Great location with friendly staff
          Reviewed April 20, 2018
          9.6
          Exceptional
          Marian from Australia
          Group
          Family Deluxe City View (4 adults)
          Stayed 4 nights in April, 2018
          Great hotel”
          Nice place to stay near the old city, Moon is great and very helpful. Would come back here for sure.
          Reviewed April 18, 2018
          12345
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