Thao Minh New Star Hotel
Thao Minh New Star Hotel
See all 27 photos
Superior Twin Bed - Bed Thao Minh New Star Hotel
Superior Twin Bed - Bed
See all 27 photos
Lobby Thao Minh New Star Hotel
Lobby
See all 27 photos
Interior view Thao Minh New Star Hotel
Interior view
See all 27 photos
Interior view Thao Minh New Star Hotel
Interior view
See all 27 photos
See map Thao Minh New Star Hotel
See map
Excellent
Location
8.7
See all 27 photos Thao Minh New Star Hotel
See all 27 photos
Removed from saved list
Very good
From 62 reviewsSee what guests said
7.1
/
10
Very good room comfort and quality
7.5
Value for money7.1
Distance to city center14.3 km
Location rating8.7
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
Premium Double Room
Premium Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
VIP Room
VIP Room
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Twin Bed
Superior Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Triple - 3 Single Beds
Triple - 3 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Standard Twin or Double
Standard Twin or Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Single
Superior Single
...
    Enter dates to see prices
    Basic Family
    Basic Family
    ...
      Enter dates to see prices
      Basic Triple
      Basic Triple
      ...
        Enter dates to see prices
        Have a question for Thao Minh New Star Hotel?
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Thao Minh New Star Hotel

        More about Thao Minh New Star Hotel

        An overview

        Show more

        What they offer

        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show more

        Real reviews from real guests

        Agoda Reviews (62)Booking.com Reviews (69)
        7.1
        /
        10
        Cleanliness6.9
        Facilities5.8
        Location8.7
        Room comfort and quality7.5
        Service6.9
        Value for money7.1
        Provided by verified guests of Agoda
        All languages
        All guests (62)
        All room types
        Showing 48 verified guest comments
        123
        9.6
        Exceptional
        Laura from United States
        Business traveler
        Standard Twin or Double
        Stayed 2 nights in October, 2018
        Exceptional”
        Nothy fancy. Good Wifi. Comfy Room. Friendly Staff.
        Reviewed November 06, 2018
        8.0
        Excellent
        Bruce from Canada
        Couple
        Deluxe Twin Bed
        Stayed 3 nights in October, 2018
        Very good”
        We had the most amazing view from our 7th floor window/balcony (if you can count a 2'x2' area as a balcony!). The harbour with all its ships was awe-inspiring! The hotel is on the main drag and close to all the many restaurants and places that can arrange outings to the fabulous islands. The Thao Minh also has a restaurant and can arrange excursions.
        Reviewed November 02, 2018
        6.8
        Good
        Da from South Korea
        Solo traveler
        Standard Twin or Double
        Stayed 2 nights in August, 2017
        Good location but old”
        Good staff Old room.
        Reviewed May 02, 2018
        6.8
        Good
        Michael from United States
        Solo traveler
        Superior Twin Bed
        Stayed 2 nights in February, 2018
        Great view, ok facilities”
        Great view from our room. Great location. Bathroom was subpar, old and not maintained.
        Reviewed February 23, 2018
        5.2
        Holly from United States
        Couple
        Superior Twin Bed
        Stayed 1 night in October, 2017
        Disappointment ”
        From other reviews, I thought this room would be great, but was let down time after time. Every time I approached the front desk, the women had heir faces buried in their phones and spoke very quietly to me so I could barely understand. Someone came knocking on our room and tried opening our door at some point one night. We had windows to the hallway that wouldn't shut all the way so you could hear every noise outside the room and vice versa. Room had many needed repairs. No services offered during our stay for some reason. Mattress was OK - not rock hard but still pretty stiff. Oh and blanket was extremely thin, try requesting an extra or sleeping with a towel.
        Reviewed October 06, 2017
        10.0
        Exceptional
        Stephen from Australia
        Group
        Deluxe Twin Bed
        Stayed 2 nights in May, 2017
        great location clean ”
        the location and the view of the harbour we're absolutely awesome
        Reviewed May 17, 2017
        5.2
        Rodolphe from France
        Solo traveler
        Standard Twin or Double
        Stayed 2 nights in May, 2017
        Not so good ”
        The floor was dusty
        Reviewed May 10, 2017
        6.8
        Good
        Rebecca from United Kingdom
        Group
        Superior Twin Bed
        Stayed 1 night in January, 2017
        Ok for a short stay. Nice sea view ”
        Bedrooms ok - ask for a seaview. Shower room could do with a bit of work but ok. They kindly lent me a hairdryer. Mostly clean and helpful staff but minimal English
        Reviewed January 29, 2017
        10.0
        Exceptional
        Robin from United States
        Family with teens
        Deluxe Twin Bed
        Stayed 2 nights in January, 2017
        Nice people, room comfortable and nice view.”
        No
        Reviewed January 14, 2017
        4.8
        Fabio from Italy
        Couple
        VIP Room
        Stayed 5 nights in March, 2016
        Worst hotel during 4 weeks in vietnam”
        When we booked this hotel, we knew that Cat Ba island doesn't offer very good standards, so we knew that we couldn't expect much. But we haven't expected to be treated so disrespectfully and we left although we had already paid for a longer stay. When we arrived, I gave the receptionist our Agoda voucher with all the booking details and he started asking us how long we stay?! After that he just downgraded us to a lower category room and gave us the key without saying anything. When we got in the room, I noticed this and went down to change it. The receptionist had downgraded us from our room with a nice big balcony overviewing the bay (for which we had already paid) to a smaller one with a ridiculous small balcony because we are two guys and the better room has only one double bed. But finally we got the key to the "vip" room. The bathroom was the filthiest we have had during for weeks in Vietnam (and we have also been in homestays in the countryside): the floor was completely floated by cleaning and it was stained everywhere. The shower and its walls were mouldy and had the most disgusting tap I've ever seen. But the view was good and the room was decent, so we just cleaned the bathroom on ourself. Then we went down for eating something at the hotel restaurant: the food was ok but we had to search for the waitress again and again for ordering one more drink or just to get the bill, who was fooling around sitting on the street. The best was when we have been woken up at about 7am on the next morning. The walls are as thin as paper and you can imagine how it feels, when they start drilling and hammering in the room upon yours. Completely regardless of our sleep, they started at around 7am and stopped two hours later. The day after we woke up at about the same time due to the chambermaids shouting behind our door. We kindly asked them to be quite and the said they were sorry, but as we closed the door they started shouting again. This was also the day when we aske
        Reviewed April 09, 2016
        9.2
        Exceptional
        Eduardo from Spain
        Group
        Triple - 3 Single Beds
        Stayed 3 nights in March, 2016
        .”
        Nice place, good location, kind staff
        Reviewed March 29, 2016
        9.2
        Exceptional
        Eduardo from Spain
        Group
        Deluxe Twin Bed
        Stayed 3 nights in March, 2016
        .”
        nice place. Good location, nice view and kind staff
        Reviewed March 29, 2016
        4.8
        Nathan from Canada
        Couple
        VIP Room
        Stayed 4 nights in March, 2016
        Construction hell”
        We're here for four nights, room never cleaned. Unbelievable noise from construction and hotel upkeep from 6:45am. We're punted out of our room before check out on our last day. No consideration for hotel guests at all. Good day tour of the bay's was booked here.
        Reviewed March 07, 2016
        7.3
        Very good
        kayleigh from United Kingdom
        Couple
        Superior Twin Bed
        Stayed 5 nights in August, 2015
        Great location. ”
        Location, air con, big bed
        We stayed at Thao Minh 5 nights. The room was comfortable and our room was made up every day. Towels and toiletries were provided. It is a great location on the harbour and was very easy to get off the bus and you were basically there. There were some big ants and a cockroach but the hotel staff bought in someone to spray them. Breakfast is very functional, there is baguette, one fried egg, fried rice or noodles and coffee. Breakfast is served until 8.30 so we only made it once.
        Reviewed August 23, 2015
        2.7
        Emma from Australia
        Couple
        Deluxe Twin Bed
        Stayed 1 night in August, 2015
        Don't understand why their rating is so high”
        Location
        Do not understand how this hotel has a 7.7 rating. Room was filthy and old and filled with ants when we walked in. Window was broken, shower was broken, fan was broken, lamps were broken, bathroom light was broken, tv volume was broken and last but not least the toilet was broken. After asking twice the light was fixed, after asking 3 times, the toilet still wasn't fixed. Apparently they were fully booked so we couldn't even move. Staff are rude, especially at breakfast where we were blatantly ignored and after standing in front of the chef for a good 10 minutes he eventually served us up one fried egg each. That was breakfast. Location is good, on the Main Street, making it easy for you to change hotels. Do yourself a favour and don't even consider this hotel....oh and any room that apparently has a balcony that isn't the VIP room, actually has an area not even big enough to fit a chair...or open the door to get out.
        Reviewed August 08, 2015
        8.7
        Excellent
        JULIE from France
        Couple
        Superior Twin Bed
        Stayed 1 night in May, 2015
        We enjoyed our stay, great view and nice staff!”
        Great location, lovely view, nice staff
        We supposed to stay 2 days and we finally stayed 6days. Very good location, we had air conditioning problems but they solve it very quickly. The staff is very nice, rooms clean and good enough for the price We recommend
        Reviewed May 26, 2015
        10.0
        Exceptional
        Virginia from Spain
        Couple
        Stayed 1 night in May, 2015
        Great hotel !!!”
        Customer services was really good and helpful. Also we found very cheap for the quality they provide and has buffet breakfast. Furthermore, the rooms are clean with daily service.
        Our experience in this hotel was better that we expected for the price. The staff was very kind anf helful all the time. The rooms are almost new and very clean and they clean the room daily providing new towells. They offer buffet breakfast include on the price. In addition, we have eTen severals times on the restaurant and we discovered fare prices with a good quality. It is a very confortBle and nice hotel there is no doubt. Therefore, I would recommended.
        Reviewed May 22, 2015
        6.7
        Good
        Lee from United Kingdom
        Couple
        Deluxe Twin Bed
        Stayed 2 nights in May, 2015
        Good room, bad breakfast”
        Sea view, room size, comfort of bed.
        We payed for a deluxe twin room with sea view which was great, as other rooms had no windows. The room was big with two double beds, it was comfortable and clean and was it pretty good condition, however some of the lights didn't work but not a big issue. The staff were friendly, but the worst thing about it was the 'buffet' breakfast- it only runs from 6.30-8.30, which is not great of your on holiday to relax, and it is not a buffet, but a no choice option of one fried egg and a piece of bread wth no butter or jam ect. The coffee is sat there for hours and if they run out they don't make a fresh pot but fill it up with water. They have rice and noodles keeping warm over hot water but if you don't get there at 6.30 when they are made fresh they looks and smell awful! For the price of $17 a night this was a very poor breakfast. I was even refused butter when I asked for it in replacement for the fried egg! If they sort here breakfast out it would be much better place to stay.
        Reviewed May 21, 2015
        7.7
        Very good
        Sharon from Netherlands
        Solo traveler
        Stayed 2 nights in May, 2015
        Ok hostel. cheapest in town!”
        Price and location
        Rooms were ok. Bathroom wasn't the cleanest I've ever seen but ok! Same as breakfast. The beds are really hard, they didnt invest in mattresses. Great location and friendly staff.
        Reviewed May 17, 2015
        7.0
        Very good
        Laura from Austria
        Couple
        Standard Twin or Double
        Stayed 3 nights in May, 2015
        You get what you pay for”
        Comfortable beds, good location, seaView from room
        The rooms are totally okay for the price, but don't expect luxury. The rooms were clean enough but especially the bathroom was a bit dirty. The doors and windows don't protect you from outside- noises. During our stay there was a storm during the night. Electricity broke down and the emergency-aggregat, which was on our floor startet working very loudly. We had to put earplugs in to sleep at all. But still, the view is stunning und it's still good Value for the money!
        Reviewed May 12, 2015
        123
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss