The Capital 20 West
The Capital 20 West
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Standard Room The Capital 20 West
Standard Room
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Lobby The Capital 20 West
Lobby
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Lobby The Capital 20 West
Lobby
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Fitness center The Capital 20 West
Fitness center
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See map The Capital 20 West
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Excellent
Location
8.4
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What guests are saying:
very nice ,clean ,neat and very helpful. Its secure ,safe and close to Sandton city centre. Staff very helpful. The family enjoyed there stay.
Mohamed from South Africa
Family with teens
This seems an impersonal hotel due to its size. There were facilities that we did not use as it was a night stay prior to flying on the next day. It looked clean and efficient.
David from United Kingdom
Couple
The hotel was lovely and close to Nelson Mandela square
Tugsbayar from Mongolia
Family with teens
I used to stay there for 4 days, I extend my reservation for 3 days more. Because this hotel is located near to business area and also safe place. Has a good staff and also helpful
Amir from Iraq
Group
Staff were friendly and helpful. Room was neat and hotel in a good location.
Zaheer from South Africa
Couple
Very good
From 98 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.5
Value for money7.7
Distance to city center1,75 Km
Location rating8.4
Nearest airportOR Tambo International Airport (JNB)
Distance to airport18.2 km
  • Airport transfer

  • Located in heart of Johannesburg

  • Free Wi-Fi in all rooms!

  • Air conditioning

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7.8
Very good
Room comfort & quality
Don't miss out!13 travelers are looking at this property right now | 5 travelers have booked today.
Three-Bedroom Apartment
Three-Bedroom Apartment
...
  • Room size: 250 m²/2691 ft²
  • Balcony/terrace
  • 1 single bed and 2 king bed...
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2 Bedroom Apartment
2 Bedroom Apartment
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  • Room size: 110 m²/1184 ft²
  • City view
  • 1 queen bed and 1 king bed
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1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Standard Room
Standard Room
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  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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One Bedroom Apartment
One Bedroom Apartment
...
  • Balcony/terrace
  • Non-smoking
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Apartamento 2 dormitorios
Apartamento 2 dormitorios
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    Double Room - Single Use
    Double Room - Single Use
    ...
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      One Bedroom Apartment
      One Bedroom Apartment
      ...
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        Basic Apartment
        Basic Apartment
        ...
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          More about The Capital 20 West

          More about The Capital 20 West

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Real reviews from real guests

          Agoda Reviews (98)Booking.com Reviews (1584)
          7.9
          /
          10
          Cleanliness8.5
          Facilities7.7
          Location8.4
          Room comfort and quality7.8
          Service7.7
          Value for money7.7
          Provided by verified guests of Agoda
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          All guests (98)
          All room types

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          Showing 66 verified guest comments
          1234
          4.0
          Mutale from Zambia
          Couple
          Standard Room
          Stayed 3 nights in December, 2018
          Not worth the stay”
          The rooms were small and stuffy and didn't have windows with an outdoor view. While there is a regular shuttle to Mandela square the hotel is a little too far from the heart of Sandton
          Reviewed January 10, 2019
          4.0
          ridwaana from South Africa
          Couple
          Standard Room
          Stayed 3 nights in December, 2018
          Acceptable”
          Aircon did not work,staff are incompetant and refused to change my room despite there being many rooms available. Manager has yet to respond to my complaint lodged.
          Reviewed December 31, 2018
          10.0
          Exceptional
          Shireen from South Africa
          Couple
          Standard Room
          Stayed 5 nights in December, 2018
          Great Stay”
          Value for money, great hotel. Clean neat . Great location
          Reviewed December 30, 2018
          10.0
          Exceptional
          Mohamed from South Africa
          Solo traveler
          Standard Room
          Stayed 1 night in December, 2018
          Beautiful, Modern and Super Clean.”
          I booked a standard room, i was called by reception to say that i am being upgraded to an apartment! My stay was amazing. Extremely friendly staff. Very clean please. Lovely pool and swimming area.
          Reviewed December 18, 2018
          8.0
          Excellent
          CAROLINE from Canada
          Business traveler
          Standard Room
          Stayed 3 nights in November, 2018
          Good but not so good.”
          The staff is awesome!!! The food is good. Great gym. The room is very small and you kind of feel as if your bed is in the corridor. They offered an other room, not so much different. I could hear the people in the room next to mine. Spent my last day on a tour as I had a late night flight.. I was offered a room to shower upon my return :)) The price Agoda advertises for the airport pickup is not correct. Actuel price is 500zar.
          Reviewed November 25, 2018
          6.4
          Good
          Rebecca from South Africa
          Solo traveler
          Standard Room
          Stayed 3 nights in September, 2018
          Reasonable place. But room was average . In my ooinion”
          I can’t complain except for price. The room was clean and the bed nice but it was small and uninviting. It was a room to only sleep in. But the price was suggestive of something else. The food was also extremely over priced for the quality. I have stayed in much nicer places in Johannesburg for cheaper. I would add that I have never ever complained about a hotel before and don’t normally bother to complete these reviews I only did so because I feel quite shocked at the price
          Reviewed September 25, 2018
          6.0
          tanner from South Africa
          Business traveler
          Standard Room
          Stayed 1 night in September, 2018
          Over Priced and Under Delivered”
          I booked four rooms for one night on a recent business trip, based on the recommendation of Agoda and the "discounted rate" of R1000+ per night. The rooms were all tiny, accessed from a dark hallway with no windows except into the hallway. So once inside you either left the blind open to the hallway for anyone walking past to see in or closed them and sealed off all natural light. The shower ceiling had mildew on it, the safe didn't work and the TV was a cheap monitor which made all the images blurry. Additionally, breakfast was not included in the price which added another R200 per person. I have traveled all over South Africa and this was terrible value for money.
          Reviewed September 06, 2018
          8.0
          Excellent
          Badulla from Mauritius
          Couple
          Standard Room
          Stayed 5 nights in July, 2018
          nice hotel”
          nice hotel but room very small but location very nice
          Reviewed July 30, 2018
          8.0
          Excellent
          Badulla from Mauritius
          Couple
          Standard Room
          Stayed 5 nights in July, 2018
          good location”
          location superb ,room clean but very small
          Reviewed July 30, 2018
          8.0
          Excellent
          Badulla from Mauritius
          Couple
          Standard Room
          Stayed 5 nights in July, 2018
          good location”
          good hotel but room very small and location good,dont have halaal food in the hotel
          Reviewed July 30, 2018
          5.2
          laila from South Africa
          Group
          2 Bedroom Apartment
          Stayed 1 night in July, 2018
          We got there at 2 pm and were told we can’t check in room wasn’t ready which I find unacceptable”
          I mean we travel a long distance we had a show to get ready for at 4pm ! And we were only given the room at 3pm !
          Reviewed July 24, 2018
          5.6
          Bojosi from South Africa
          Solo traveler
          Standard Room
          Stayed 3 nights in December, 2017
          Above average”
          I had to be moved to a different room because of cockroaches being present in my first room. I called reception three times for a hair dryer and never received it. I found the rooms to be small. Main thing this place has going for it is location.
          Reviewed May 20, 2018
          8.8
          Excellent
          Molefe from South Africa
          Group
          2 Bedroom Apartment
          Stayed 1 night in January, 2018
          Excellent”
          I was at The Capital 20 West from Friday until Sunday. The Friday staff was amazing in my checking in. The Staff that took over for Saturday nightshift was very abusive to my guest following the incident that happened with the booking of other room.
          Reviewed February 28, 2018
          8.8
          Excellent
          Kayode from United Kingdom
          Business traveler
          1 Bedroom Suite
          Stayed 3 nights in April, 2017
          Excellent”
          Always a good choice. Its been around for awhile and I've stayed here numerous times. Its starting to experience some wear but the management is ever-changing and always trying to get things right. TVs are getting dated and furniture starting to wear. But all in all its a nice, secure and clean place to stay. Good free parking, spacious accommodation (apart from the so called standard room which is a concrete matchbox), decent meals, nice shuttle (shared amongst the Capital Group). You really can't go wrong with 20 West. They need to be more flexible with their check-in times and try more to accommodate early arrivals
          Reviewed February 23, 2018
          6.4
          Good
          Malefu from South Africa
          Couple
          Standard Room
          Stayed 2 nights in February, 2018
          Unpleasant ”
          Small, not clean, tv channel restricted . Bedroom window on passage ackward, if u open curtain people peep at u . Generally never ever recommend
          Reviewed February 13, 2018
          6.8
          Good
          FLOYD from South Africa
          Business traveler
          Standard Room
          Stayed 1 night in April, 2017
          No Disabled Facilities ”
          Enough said, their place has no room to accommodate disabled patrons
          Reviewed January 09, 2018
          2.0
          hundzukani from South Africa
          Group
          Standard Room
          Stayed 1 night in December, 2017
          Did not get the rooms i booked for”
          Did not get the hotel I booked for; got relocated to another hotel in Rosebank. Unacceptable given that i booked for children.
          Reviewed December 06, 2017
          10.0
          Exceptional
          Raygaana from South Africa
          Couple
          Standard Room
          Stayed 1 night in June, 2017
          absolutely well situated ”
          Thank you to the friendly staff
          Reviewed June 08, 2017
          8.8
          Excellent
          Heimanath from Malaysia
          Couple
          Standard Room
          Stayed 1 night in March, 2017
          overall good stay”
          the hotel was in very clean condition and comfortable room. location is superb to both city and airport.
          Reviewed March 31, 2017
          8.8
          Excellent
          Duane from Australia
          Solo traveler
          1 Bedroom Suite
          Stayed 1 night in February, 2017
          Overall very pleasant”
          Pros: the one bedroom apartment is very spacious. A 8 minute walk to Benmore shopping centre for self catering stuff. Pleasant staff, nice gym and pool. Cons: none if you have a car or use uber to get around.
          Reviewed February 07, 2017
          1234
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          • Excellent location
          • Rosebank Roof Market
          • Gautrain is within 1.77 km