80 meters to the beach
Located in heart of Bali
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||2.6 km|
The Kuta Beach Heritage Hotel
Designed for both business and leisure travel, The Kuta Beach Heritage Hotel is ideally situated in Kuta; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, KutaBEX, Kuta Beach, GP Bali Tour - Day Tours & Activities are just some of the attractions available to visitors.
The facilities and services provided by The Kuta Beach Heritage Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 159 beautifully appointed guest rooms, many of which include television LCD/plasma screen, bathroom phone, clothes rack, complimentary instant coffee, complimentary tea. The complete list of recreational facilities is available at the hotel, including fitness center, outdoor pool, spa, massage. Superb facilities and an excellent location make the The Kuta Beach Heritage Hotel the perfect base from which to enjoy your stay in Bali.
Children and extra beds
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Amazing hotel with nice view”
The hotel is amazing. However, the check-in is kinda bad. They fail to prepare my room 3 time (and each time they told me to come back later). I'm kinda disappointed because the staff doesn't look apologetic about it.
Awesome Service with great dedication ”
We checked in to the hotel (earlier than the usual 2pm timing) on my friend's birthday. Without any prior request for early check-in, we left our luggage and was told to return later while they prepare the room. When we return, the crew on duty with Ari surprised my friend and I with a birthday cake and greeting. This was totally unexpected as no special request was made for the birthday and it was Ari's attentiveness (when processing our check-in) that picked up the fact that its my friend's birthday that day. The level of dedication and effort put in to gather the cake and crew for the birthday song was really commendable. Seemingly simple, the thoughts that went behind this gesture touched us. Thank you for making our stay a memorable one.
I stayed at the junior suite. Room is very spacious with ample amenities. Excellent service by staff, delicious breakfast spread. Awesome pool too where you can relax and enjoy the sunset view. Strategic location with easy access to Kuta beach and plenty of shops and eateries.
Great hotel on the beach”
An older hotel which maintains a classic international standard. Across the street from Kuta Beach and walking distance to most of the attractions in the city. Not for a tight budget, but definitely an upgraded comfort level.
Second stay with them and was not disappointed. Despite the loud live music at night (stopped before midnight, which was tolerable), my stay was great. The staffs were very helpful and professional. Spacious room with great in-room facilities, comfortable bed, clean room, proper breakfast buffet. Walking distance to the beach, shopping area, restaurants, and convenience store downstairs. I did enjoy my short stay with them and looking forward to staying again in the future.
Dear Basar, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel Managed by AccorHotels and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. I'll be sure to pass on your feedback to our team as well about the exemplary service. Look forward to welcoming you back again soon. Sincerely Wahyu Gunadi Executive Assistant Manager
Good value for great location, staff excellent ”
Right in heart of Kuta. Room good value. Breakfast tasty. Nice room. Staff top notch hospitality. My son lost a tooth and it was accidentally thrown away. THE STAFF RETREIVED IT. I love this Hotel and will always consider booking it first. Thank you Grand Inna Kuta!
Dear Sheldon. Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.I also appreciate you mention our staff, I will thanks to them on your behalf for their extra miles to assisted the guest. Thank you for choosing to stay with the Kuta Beach Heritage Hotel Managed by AccorHotels and we look forward to welcoming you back in the near future. Kind Regards Wahyu Gunadi Executive Assistant Manager
staff behaviour ”
Need to cut short my stay due to compassionate reason. Booked 2N2rooms. But I stayed one night. Checked out and returned the key to the staff around 10am. I asked, if I can get a refund for the night I was not staying, but they said I need to contact Agoda since it was pre-paid. I sent an email to Agoda , after 2 weeks with supported documents . Agoda replied that the hotel said I stayed for 2 nights. As my room was on the level as the reception , I suspected someone used the facilities after I checked out. My friends who stayed behind could not verify , since their room was further away from mine . I did not get much help from the front desk that day when I need to rush home , when I approached them to help to make a call to the airline Indonesia office. I was still thinking to go back to enjoy the hotel one day, but I am very disappointed now with the hotel and Agoda......
Dear Sherlene, Thank you for choosing to stay with us and for taking the time to provide us your feedback. I do apologize for the inconsistency of service upon your departure this is certainly not the experience we want any of our customers to have. Your issues raised upon check out has been followed up with the Front Office team to prevent future occurrences I thank you again for the feedback and hope to see you again soon Kind Regards Wahyu Gunadi Executive Assistant Manager
Big Room Great Comfort”
Everything is fine in the room except water pressure at bathroom is low. Location is great, few minutes walk to Beachwalk Shopping Center & many restaurants nearby.
Good stay... will come back again...
located a stones throw from the beach the welcome was super friendly and the check in quick and easy. Room was spacious and had everything that you could want from a hotel room. Breakfast was on the Roof by the infi ity pool over looking the ocean horizon and there was a really big choice and it was all to die for. I would stay here again for sure 100%
Dear Neville, Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive such positive feedback. I will share your review with our team. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Kuta Beach Heritage Hotel
Perfect location for travellers who want to stay in the heart of Kuta. The staff were very welcoming and the room was clean. The breakfast was very nice and relaxing, with amazing views of the beach over the rooftop pool. The only negative thing I have to say about this hotel was that the shower water was quite low pressure and didn’t get very hot, and there was a bit of mound in areas of the shower. Other than that we enjoyed our stay, thank you!
Dear Scott, We thank you for your review and appreciate your comments that became a source for improvements. We are looking forward to welcome you back in the near future. Cordially The Kuta Beach Heritage Hotel
Service like 3 star hotel”
I saw “ the Accor group” with this hotel. It’s might be awesome. I agree with great location. We can walk to beach and community mall. They have average facility. I hope to get the best service like 5 star hotel. no bellboy no welcome drink. I was disappointed with service.
Dear Wattanapop, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. Indeed our location is a price, nevertheless we apologize for your check in experienced that did not fully meet your expectation. Your feedback has been addressed and corrected to department concerned so that it will not occur in the future. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Management
The breakfast not good... According to five star hotel.
Very nice and clean hotel with good value”
Was lucky to get free room upgrade, would love to stay there longer. Pool is very nice especially at night.
Dear Sinyi, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel
Acceptable hotel, but 1 of the room was smelly”
We booked this hotel for the Christmas holiday in bali, from 22-25 Dec 2018, we booked 2 room, 1 room was okay, the other room was smelly, I think the wet carpet smell, anyway still acceptable. Not much complaint about this hotel, only the room, and they may take note. Our room is same level as the hotel lobby. Location, just at Kuta beach area and it's traffic jam area, anyway bali is traffic jam area. Hotel just beside Hardrock hotel and café, and 200-300 meter away, you can find Kuta Walk Mall. Breakfast is okay, at outdoor area but sheltered beside swimming pool Gym was so so. I still recommended this hotel.
Dear Surya, I thank you for sharing your experiences regarding your recent stay with us and highlighting area that need for improvement. I have taken on board your comments and will look into ways to improve the rooms for future guests. I hope to welcome you back to the hotel in the future Sincerely Wahyu Gunadi Executive Assistant Manager
very good location and service. hotel staff are super nice. I went to Bali with my friends. one of the days was her birthday. the hotel even prepared a small cake and fruits for her, which beyond our expectation. only one thing need to improve is that the refund of deposit is a bit slow.
Dear Suzie, Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I have taken your comment regarding the refund deposit timing and have shared to my Finance department to speed up the refund process. Thank you for choosing to stay with the Kuta Beach Heritage Hotel Managed by AccorHotels and we look forward to welcoming you back in the near future. Kind regards Wahyu Gunadi Executive Assistant Manager
Very Nice 4 star hotel - excellent experience ”
Under Accord hotel chain, the quality of service maintains their hotel standard and no doubt for 4-5 star hotel. I quite like the room decoration and two-sided mirrors. Pillows and bed are so soft and I really had a sound good sleep compared to my previous 4 days in other hotel. Beach View - with a wide variety of breakfast - European food, local food, Asian, Japanese, Bali style breakfast. The pool is not big - just for a relax with a mix of pool and beach view at the roof top. Worth pay for it. I will definitely return this hotel for my stay in Kuta.
Dear Amara, Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive such positive feedback. I will share your review with our team. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Kuta Beach Heritage Hotel
Clean and convenient hotel”
Just across the street is Kuta Beach. Macdonalds is just next door, lots of convenience stores & eateries. Hotel staff friendly & helpful, check-in was smooth, room generally clean except for pillows which had musty smell. Booked a room with shared plunge pool but never used it. Only 50cm deep, no view from pool & water didn’t look so great to me so don’t bother spending extra money on this room. Poor soundproofing, could hear the conversation of people next door. Did not take breakfast package, paid alacarte for a day of breakfast & food wasn’t that great. But special thanks to staff Rinda, who helped to book restaurants and spa for us. She gave helpful advice before we headed over to our destinations.
SURPRISE AT ARRIVAL”
This hotel right at the Kuta Beach is very convenient. At arrival the desk officer upgraded my booking for a junior suite into a royal suite which was very nice. Thank you. We enjoyed. Will definitely be back again.
Dear Edo, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel
Good hotel at the best location (Kuta)”
The hotel is located just across Kuta Beach whereas the swimming pool is facing the beach. Superb bed and varieties of breakfast option. Great hopitality and the hotel upgraded our room upon check in. Will definitely come back!
Dear Nabilah, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel