The Lapis Hotel
The Lapis Hotel
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Standard Double or Twin Room - Guestroom The Lapis Hotel
Standard Double or Twin Room - Guestroom
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Lobby The Lapis Hotel
Lobby
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Lobby The Lapis Hotel
Lobby
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Swimming pool [outdoor] The Lapis Hotel
Swimming pool [outdoor]
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See map The Lapis Hotel
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Excellent
Location
8.2
See all 65 photos The Lapis Hotel
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Removed from saved list
2018

The Lapis Hotel

Newly built
Excellent location
- 670 meters from city center
- What's nearby?
Excellent
From 513 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.3
Recommended by 93% of guests
Value for money8.7
Distance to city center1.5 km
Location rating8.2
Nearest airportGia Lam Airport (VGL)
Distance to airport3.9 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
This property is in high demand!Last booked 6 hours ago | 6 travelers are looking at this property right now
Executive Suite City View
Executive Suite City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Deluxe City View
Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Connecting Room
Connecting Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
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Superior City View
Superior City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
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Honey Moon
Honey Moon
...
  • Room size: 35 m²/377 ft²
  • City view
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Family Connecting Rooms
Family Connecting Rooms
...
  • Room size: 60 m²/646 ft²
  • Bathtub
  • 2 single beds and 1 king be...
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Double Deluxe
Double Deluxe
...
  • Room size: 30 m²/323 ft²
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Standard Double or Twin Room
Standard Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Twin Deluxe
Twin Deluxe
...
  • Room size: 25 m²/269 ft²
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Twin Superior
Twin Superior
...
  • Room size: 27 m²/291 ft²
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More about The Lapis Hotel

More about The Lapis Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Bep Quang
120 m Vietnamese
Rolling BBQ
350 m Vietnamese
Square Cafe
370 m Vietnamese
Asian cuisine
Asian cuisine
king BBQ
40 m Asian, Barbecue, Korean
Ngon Restaurant
50 m Asian, Vietnamese
Vi Quang Restaurant
200 m Asian, Vietnamese
Cafe
Cafe
Passio Coffee
150 m Cafe
Argento
310 m Cafe
La Terrasse
650 m Cafe, European, French

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (513)Booking.com Reviews (686)
8.8
/
10
Cleanliness9.3
Facilities8.7
Location8.2
Service9.2
Value for money8.7
Provided by verified guests of Agoda
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Room type
Standard Double or Twin Room
Superior City View
Deluxe City View
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Showing 247 verified guest comments
12345
6.4
Good
Ee from Malaysia
Couple
Executive Suite City View
Stayed 2 nights in October, 2018
Fancy hotel with average service”
They helped me arranged a special surprise birthday for my partner which I really appreciated. But I’m disappointed that they restricted us to get more complimentary water bottles. I can get more water bottles when I’m staying at a budget hotel.
Reviewed October 13, 2018
6.8
Good
Daniel from Canada
Couple
Superior City View
Stayed 2 nights in October, 2018
Not worth the money”
This was a satisfactory hotel, in a good location. Carpets seem a bit old, but rooms very clean. The staff are kind. The hotel is basically unwilling to take requests for early or late check-out. This is always optional and not required, but its frustrating when staff basically won't even check the possibility for you.
Reviewed October 12, 2018
9.6
Exceptional
Sin from China
Couple
Standard Double or Twin Room
Stayed 1 night in September, 2018
Excellent service”
Excellent service, comfort bed. Pretty enjoyable in jacuzzi. Roof top swimming pool is kind of small . Sauna is not working at all.
Reviewed October 01, 2018
8.8
Excellent
catherine from United Kingdom
Family with teens
Standard Double or Twin Room
Stayed 6 nights in September, 2018
Excellent”
Everything very nice Staff very friendly Only con is size of outdoor pool, it is much smaller than it looks in pictures and there is only room for five sunbeds which obviously is a problem with the amount of rooms/people in hotel
Reviewed September 25, 2018
Dear Catherine, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. It is also a pleasure to learn that you have enjoyed your experience at staff. Besides that, we sincerely apologize pool size did not meet your expectation. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded September 27, 2018
The Lapis Hotel
7.6
Very good
Binh from Vietnam
Business traveler
Standard Double or Twin Room
Stayed 3 nights in September, 2018
Located in the hustling city of Hanoi”
Lapis Hotel is a good place to stay. It takes about 45 minutes from airport to the hotel. There are some outstanding restaurants in front of the hotel. Just them out for the local cuisines and you will definitely love those meals. I found out the sticky rice shop right in the left side of the hotel. It’s good and cheap. Xoi Yen is well known in the Old Quarter just some steps to the left side. Check in and check out are fast and efficient. I love the lobby surrounding and ambience. You can walk from the hotel to Walking Street of Hoan Kiem Lake at the weekend. The hotel provides the sauna and pool FOC. The side rooftop pool is humble but nice to give it a try. Room conditions are very good and very comfortable bed. A quick note to the hotel that pls Check the Special Requirements for each booking. I requested a big bed/double bed but they gave me a twin.
Reviewed September 23, 2018
Dear Binh, We thank you for your sharing your comment regarding your recent stay at The Lapis Hotel. It is great to learn that the hotel location and roomn delighted you. This is always nice to read. However, I regret to learn about wrong bedding arrangement that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded September 27, 2018
The Lapis Hotel
4.4
Nora from Sweden
Couple
Superior City View
Stayed 3 nights in September, 2018
Acceptable”
Our room did not feel clean. The room was in a basement. Beds were dirty and not comfortable at all, the shower/bathroom felt like a prison cell. The only good thing was the laundry service. The receptionists were kind and helpful. I guess it is what you pay for.
Reviewed September 20, 2018
Dear Nora, We thank you for your sharing your comment regarding your recent stay at The Lapis Hotel. It is great to learn that the Front desk delighted you. This is always nice to read. However, I regret to learn about room that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded September 27, 2018
The Lapis Hotel
9.2
Exceptional
Shimon from Israel
Couple
Superior City View
Stayed 1 night in September, 2018
Great value for money!”
Super clean, smells good and has a good vibe. The staff is very courteous and helped with whatever we needed. While the decor is pretty outdated, the hotel feels new. The room is big enough and comfortable. Please note that if you order a double bed - they just put the twin ones next to each other, which blocks access to all lightening switches and makes the reading lights unusable. Our room was at the back of the hotel and so the view was to another, very close, building. It did make for a quiet night though. The pool on the roof is cozy and fun and there’s a decent “gym” with weights, a bench and some treadmills. There’s a really nice jacuzzi as well and a dry and wet saunas. The location is really nice since it’s a bit further from the all-touristic old town and this feels more quiet and more a part of the genuine city, with wide boulevards and plenty of places to eat at. It’s also a 10 min walk away from Hoan Kiem lake.
Reviewed September 18, 2018
Dear Shimon, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location, staff, decor, health club... are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded September 27, 2018
The Lapis Hotel
8.0
Excellent
kwan from Hong Kong
Solo traveler
Standard Double or Twin Room
Stayed 1 night in September, 2018
Very good”
Good swimming pool and get upgrade to the superior room Service is very good
Reviewed September 18, 2018
10.0
Exceptional
YIP from Malaysia
Couple
Superior City View
Stayed 1 night in September, 2018
Exceptional”
Really recommend this hotel, exceptional value for Money
Reviewed September 16, 2018
10.0
Exceptional
Rong from China
Business traveler
Standard Double or Twin Room
Stayed 2 nights in May, 2018
Staff nice ,hotel is clean”
good location, new hotel. Will stay next time
Reviewed September 07, 2018
9.6
Exceptional
Bogdan from Romania
Family with young children
Standard Double or Twin Room
Stayed 2 nights in August, 2018
No window :(”
Very nice hotel, pool, breakfast and staff. But no room windows ...not a problem for us.
Reviewed September 04, 2018
9.6
Exceptional
Hayden from Singapore
Business traveler
Superior City View
Stayed 1 night in August, 2018
Friendly staff, clean and comfy bed”
Friendly staff, clean and comfy bed
Reviewed September 01, 2018
10.0
Exceptional
Broos from Thailand
Family with young children
Standard Double or Twin Room
Stayed 1 night in June, 2018
Great(est) hotel in Hanoi.”
We loved this place, top hotel & staff.
Reviewed August 17, 2018
10.0
Exceptional
Rong from China
Business traveler
Standard Double or Twin Room
Stayed 2 nights in May, 2018
Good location Good service”
People is nice, room is clean, working 10 minutes to Kien lake. Opposite to the hotel. 3 delicious restaurant there. Will stay in this hotel in next trip.
Reviewed August 17, 2018
10.0
Exceptional
Tina from United Kingdom
Couple
Standard Double or Twin Room
Stayed 5 nights in August, 2018
Pleasure”
Fantastic hotel, central, great western breakfasr and lovely staff
Reviewed August 15, 2018
Dear Tina, It is such a wonderful feeling to read your review. It is truly precious for us to know your experience so we can keep up with the good work and feel more motivated to bring further satisfaction to our guests. I am happy to know that you enjoyed the stay especially with our location, breakfast and staff. I have shared your comment with my team members to encourage their work. Thank you very much for sharing your feedback with us and the traveler community. We would love to see you again in your next trip to Hanoi and wish you the best of all. Sincerely, Nguyen Phuong Chi (Ms.) General Manager
Responded August 17, 2018
The Lapis Hotel
10.0
Exceptional
Kai from United States
Group
Standard Double or Twin Room
Stayed 2 nights in August, 2018
Beautiful Hotel”
This hotel is an amazing hotel! The rooms were very clean and the staff was very professional. No complaints at all.
Reviewed August 15, 2018
Dear Kai, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our room and staff. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded August 17, 2018
The Lapis Hotel
8.4
Excellent
Minh from Vietnam
Couple
Standard Double or Twin Room
Stayed 1 night in February, 2018
the security is not good”
security just wanna make money of customer.
Reviewed August 14, 2018
Dear Minh, We thank you for your sharing your comment regarding your recent stay at The Lapis Hotel. However, I regret to learn about security that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded August 14, 2018
The Lapis Hotel
10.0
Exceptional
Broos from Vietnam
Family with young children
Superior City View
Stayed 1 night in August, 2018
Staf is very friendly, they speak good English. Nice restaurants in the french quarter ”
Nice perfume in the lobby and good bathroomproducts. Very nice room with great pool, jacuzzi, ...
Reviewed August 09, 2018
Dear Broos, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our staff, lobby, pool and jacuzzi are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded August 14, 2018
The Lapis Hotel
6.4
Good
Hai from United Kingdom
Family with teens
Superior City View
Stayed 2 nights in July, 2018
Lovely hotel, very friendly ”
Staff great .
Reviewed July 31, 2018
Dear Hai, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that your experience with us exceeds your expectations. Once again, thank you for your feedback and we look forward to welcome you again in the near future. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded August 07, 2018
The Lapis Hotel
10.0
Exceptional
LEE
Couple
Standard Double or Twin Room
Stayed 1 night in July, 2018
GOOD”
IT'S WONDERFUL
Reviewed July 30, 2018
Dear Lee, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager
Responded August 07, 2018
The Lapis Hotel
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