The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
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Club Room, Club level, Guest room, High floor - Bed The Ritz-Carlton, Chengdu
Club Room, Club level, Guest room, High floor - Bed
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Lobby The Ritz-Carlton, Chengdu
Lobby
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Interior view The Ritz-Carlton, Chengdu
Interior view
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Interior view The Ritz-Carlton, Chengdu
Interior view
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Exceptional
Location
9.0
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The Ritz-Carlton, Chengdu

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 35 reviewsSee what guests said
9.2
/
10
Exceptional facilities
9.5
Recommended by 100% of guests
Value for money9.0
Distance to city center1.5 km
Location rating9.0
Nearest airportChengdu Shuangliu International Airport (CTU)
Distance to airport15.1 km
  • 470 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Chengdu

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Club level, 1 Bedroom Suite, 1 King, City view, Whirlpool
Club level, 1 Bedroom Suite, 1 King, City view, Whirlpool
...
  • Room size: 323 m²/3477 ft²
  • City view
  • 1 king bed
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Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds and 1 king be...
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Club Room, Club level, Guest room, High floor
Club Room, Club level, Guest room, High floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 double b...
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Club Ritz Carlton Suite, Club level, 1 Bedroom Suite, 1 King
Club Ritz Carlton Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
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Premier Room, Guest room, 1 King or 2 Twin/Single Bed(s)
Premier Room, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds and 1 king be...
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Club Executive Suite, Club level, 1 Bedroom Suite, 1 King
Club Executive Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
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Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
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Executive Suite, 1 Bedroom Suite, 1 King
Executive Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 97 m²/1044 ft²
  • City view
  • 1 king bed
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Presidential Suite
Presidential Suite
...
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    Business Suite
    Business Suite
    ...
    • Room size: 97 m²/1044 ft²
    • Non-smoking
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    More about The Ritz-Carlton, Chengdu

    More about The Ritz-Carlton, Chengdu

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (35)Booking.com Reviews (246)
    9.2
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.5
    Location9.0
    Room comfort and quality9.1
    Service9.4
    Value for money9.0
    Provided by verified guests of Agoda
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    Room type
    Club Room, Club level, Guest room, High floor
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Premier Room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Executive Suite, 1 Bedroom Suite, 1 King
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    Showing 20 verified guest comments
    10.0
    Exceptional
    Paradee from Thailand
    Couple
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 1 night in November, 2017
    Exceptional”
    Good
    Reviewed November 14, 2017
    10.0
    Exceptional
    Arvind from United Kingdom
    Couple
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 4 nights in September, 2017
    Outstanding Hotel, Service and Staff”
    We picked the Ritz-Carlton for our stay in Chengdu as it has a reputation for impeccable quality and we were not disappointed! From the moment we arrived to our departure the staff of this hotel exceeded all expectations. If we could give them 7 stars we would! The level of customer attentiveness, courtesy, service level and professionalism was a joy to see and together with the quality of facilities at the Hotel this is the place to stay when you visit Chengdu. In particular we would like to recognise the contributions of Yuki and Amy at the Front Desk, Aison from Room Service, Aiden from Flair and Louis the amazing Concierge. To the GM of the Hotel keep doing what you are doing this ranks as one of the best stays anywhere in the World Thank you Ritz Carlton Team we hope to have the pleasure to stay and see you again soon.
    Reviewed September 15, 2017
    10.0
    Exceptional
    gasang from China
    Solo traveler
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 3 nights in March, 2016
    good”
    good perfect
    Reviewed March 25, 2016
    10.0
    Exceptional
    Ching from Taiwan
    Business traveler
    Club Room, Club level, Guest room, High floor
    Stayed 3 nights in November, 2014
    Really thoughtful and pleasant”
    1. The accomodation 2. The service 3. Location
    Perfect. I will be back again.
    Reviewed December 02, 2014
    10.0
    Exceptional
    Katherine from United States
    Family with young children
    Premier Room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 3 nights in June, 2014
    fantastic service”
    very attentive staff, cheerful atmosphere, efficient and clean
    Reviewed June 11, 2014
    9.0
    Exceptional
    Caroline from France
    Couple
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 2 nights in May, 2014
    A relaxing and very enjoyable stay in the Ritz”
    staff, room, amenities
    My boyfriend and i got the nice surprise to be upgraded to a suite. The staff(both foreigners and chinese) is impeccable and very attentive. The hotel in itself is also very nice. Its reception on the 25th floor is very enjoyable and the rooms are superb. Just coming in the hotel calms you down, and make you feel on holidays (even though you might not be). 10/10 for this great one. Nothing to envy to the Shanghai Ritz!
    Reviewed May 28, 2014
    8.8
    Excellent
    Dan from Hong Kong
    Family with teens
    Premier Room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 2 nights in October, 2017
    入住安排不好”
    和朋友(我們都是女的)旅遊,一早預定好要2單人床房的,一共住4晚,入住的時候找不到我預定的資料,要我出示手機上確認了的訂房信息然後說沒有2單人床房了,只有雙人床房了,說可以在房間裡加床,但要另付300塊錢-😑為什麼呢?我們說那就不要了!然後又說不用另外付費了😓加了床,特別擠,房間小,走路都踢到床……辦理入住的男服務員全程面無表情,呵呵 第二天才換了2單人床房,算是做了補救吧 客房服務挺好的,大堂吧的餐飲也不錯
    Reviewed October 24, 2017
    8.0
    Excellent
    Dai from China
    Solo traveler
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 1 night in April, 2015
    第一次成都入住还不错”
    人不多,房间比较大,服务不错的
    Reviewed April 13, 2015
    10.0
    Exceptional
    li from China
    Business traveler
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 1 night in June, 2017
    不错”
    便捷\舒适不错的选择
    Reviewed January 08, 2018
    9.6
    Exceptional
    JIAHAO from China
    Business traveler
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 1 night in July, 2017
    两次入住套房都很好的体验 只是隔了一年去,夜床少了小礼物。”
    行政酒廊的餐品相较于上次入住多了不少
    Reviewed July 20, 2017
    10.0
    Exceptional
    LEYUN from China
    Business traveler
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 3 nights in December, 2016
    服务周到”
    闺蜜同游,酒店服务周到,套房很大,很舒适,下次还会继续选择入住该酒店
    Reviewed April 20, 2017
    10.0
    Exceptional
    jing from China
    Family with teens
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 2 nights in October, 2016
    值得推荐的酒店”
    酒店员工服务热情 硬件设施好 浴缸床都很好 会推荐给朋友
    Reviewed March 17, 2017
    10.0
    Exceptional
    Yanjun from China
    Family with young children
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 1 night in April, 2016
    很适合带小朋友入住”
    我入住酒店的时间有些晚,我女儿睡着了我只能抱着她,办理入住手续的服务员工作效率很高,看我抱着孩子怕我辛苦快速帮我办理完入住手续,其他工作人员贴心地把我的行李送到房间里。酒店的房间设施很好、很舒适!泳池的服务人员对小朋友提供的服务非常周到!无论在哪个国家、城市这家酒店都能提供最佳服务!强力推荐!
    Reviewed April 10, 2016
    10.0
    Exceptional
    hou from China
    Family with young children
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 2 nights in December, 2014
    很好”
    服务,各方面
    各方面都很好,最喜欢的酒店
    Reviewed April 25, 2015
    10.0
    Exceptional
    SHAO from China
    Couple
    Executive Suite, 1 Bedroom Suite, 1 King
    Stayed 3 nights in October, 2014
    行政套房很大,配置很高”
    服务热情,设施一流,温馨舒适
    去成都听GEM演唱会,为了离成都体育中心近,所以订的这里的酒店,酒店还特意安排了离体育中心近的房间,热情的服务很满意。这里的套房好大,比北京的丽兹的套房大多了!非常满意。
    Reviewed November 09, 2014
    6.7
    Good
    Song from China
    Couple
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 2 nights in September, 2014
    设施比较陈旧,卫生差,房间地毯脏,服务不错,行政酒廊食物种类少,但甜品不错,泳池管理混乱”
    服务,糕点,
    服务不错,性价比一般
    Reviewed October 06, 2014
    6.0
    KA from Macau
    Solo traveler
    Premier Room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 1 night in March, 2016
    不錯”
    不錯
    Reviewed December 27, 2016
    10.0
    Exceptional
    HSINKUN from Taiwan
    Couple
    Premier Room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 1 night in September, 2016
    美麗的酒店, 非常棒的五星服務, Beautiful hotel, great five-star service”
    酒店乾淨漂亮, 服務人員親切素質高, 酒店餐飲相當用心好吃, 十分推薦旅遊住宿的好酒店!!!謝謝你們給我們的旅程中美麗的回憶! Ritz-Carlton clean and beautiful, the staff friendly high-quality, very good food and beverage hotel is very good, very recommended tourist accommodation good hotel! . . Thank you for the beautiful memories of our journey!
    Reviewed November 08, 2016
    10.0
    Exceptional
    Chao from Taiwan
    Business traveler
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 2 nights in April, 2015
    好”
    Reviewed August 26, 2015
    6.7
    Good
    MENG from Taiwan
    Solo traveler
    Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
    Stayed 2 nights in July, 2014
    還不錯”
    游泳池漂亮
    check-in櫃台在高樓 因遺忘東西有先電話聯絡飯店要回去拿並請送至一樓服務台 結果除了未送至一樓服務台外且等待超過20分鐘
    Reviewed February 18, 2015
    This is a popular property. Don't miss out!

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