Thistle London Heathrow Terminal 5

Bath Road, Longford, West Drayton. For Sat Nav use UB7 0ET, Heathrow, London, United Kingdom, UB7 0EQ.
Thistle London Heathrow Terminal 5
Standard Double - Bed Thistle London Heathrow Terminal 5
Lobby Thistle London Heathrow Terminal 5
Lobby Thistle London Heathrow Terminal 5
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8.0
Excellent
/10
(5859 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
Parking
Available
  • Buckingham Palace23.74 km
  • Camden Market24.18 km
  • St. James's Park24.3 km
  • Westminster Abbey24.8 km
  • Houses of Parliament24.83 km
  • Big Ben24.93 km
  • British Museum25.07 km
  • London Eye25.31 km
  • Tower of London28.35 km
  • Tower Bridge28.38 km
  • Highlights and ratings

    3-star Hotel
    Free Wi-Fi

    This property is in high demand!

    Booked 28 times

    "Brilliant location, brilliant transport link to terminal 5 via the pod and rooms quiet despite being next to the runway"
    Lynda - 02 September 2018
    Exceptional reputation
    Recommended by 86% of guests
    Very good service
    7.8 rating for service
    Very good cleanliness
    7.7 rating for cleanliness
    Very good comfort
    7.3 room quality and comfort
    • 970 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 99% of all properties in London in the last 24 hoursCompared to 29,561 London properties at Agoda for various dates
    Property ranking|Compared to 29,561 London properties
    See all rankings
    Value for money score
    7.7/10
    Room comfort score
    7.3/10
    Cheapest price score
    Location score
    8.4/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    98
    %
    of London properties
    Value for money7.7
    Distance to city center17 miles
    Location rating8.3
    Nearest airportHeathrow Airport (LHR)
    Distance to airport2.0 km

    Rooms available at Thistle London Heathrow Terminal 5

    Standard Double
    Standard Double
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin With Views
    Twin With Views
    ...
    • Room size: 17 m²/183 ft²
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Room size: 16 m²/172 ft²
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Double With Views
    Double With Views
    ...
    • Room size: 17 m²/183 ft²
    Enter dates to see prices
    Family Room Capacity 3
    Family Room Capacity 3
    ...
      Enter dates to see prices
      Deluxe Double Room
      Deluxe Double Room
      ...
      • Separate shower/bathtub
      Enter dates to see prices

      What people love about Thistle London Heathrow Terminal 5

      • 7.6
        Very good
        Staff 

        "Overall, very good airport hotel with superb friendly staffs!"

        kwan N.

        |

        31 July 2017

      • 8.0
        Very good
        Location

        "Comfortable and convenient location with capsule transit."

        Muhamad

        |

        25 September 2018

      • 8.8
        Excellent
        Location

        "Thistle hotel is very accessible and near at Heathrow T"

        Riza

        |

        01 March 2018

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      More about Thistle London Heathrow Terminal 5

      More about Thistle London Heathrow Terminal 5

      9.6
      Exceptional

      "The hotel is very convenient especially with the availabilit..."

      Fadilah

      |

      30 January 2017

      Description

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      Most talked about facilities

      Housekeeping
      44 mentions
      Breakfast
      28 mentions
      Food & Dining
      18 mentions
      Taxi
      7 mentions

      What they offer

      8.8
      Excellent
      Cleanliness

      "The rooms are clean, nice bedsheet and duvet even the towels..."

      Riza

      |

      01 March 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Full English/Irish

      Restaurants on site

      Runway View Restaurant
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Thistle London Heathrow Terminal 5 from real guests

      Overall rating
      8.0
      Excellent
      From 5876 reviews
      Provided by verified guests of
      Agoda Reviews (845)Booking.com Reviews (5014)
      Rating via Agoda7.7
      /
      10
      Cleanliness7.7
      Facilities7.1
      Location8.3
      Room comfort and quality7.3
      Service7.8
      Value for money7.7
      High score for London
      Rating
      9+ Exceptional (108)
      8-9 Excellent (93)
      7-8 Very Good (146)
      6-7 Good (86)
      <6 Below Expectation (91)
      Time of the year
      Mar - May (141)
      Jun - Aug (151)
      Sep - Nov (115)
      Dec - Feb (117)
      All guests (845)
      All room types
      All languages

      Show reviews that mention 

      Showing 524 verified guest comments
      12345
      8.0
      Excellent
      CHONG from United Kingdom
      Solo traveler
      Standard Double
      Stayed 1 night in June, 2019

      Quite nice”

      The hotel was quite nice with all basic need. However, as it was near the airport, you will hear the sound of the aircrafts twice or three times in a minute. But I was so tired so I was fine with that.

      Reviewed June 24, 2019

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.

      Responded June 24, 2019
      Thistle London Heathrow Terminal 5
      9.6
      Exceptional
      Jennifer from United Kingdom
      Business traveler
      Standard Double
      Stayed 1 night in May, 2019

      Exceptional”

      I stay at The Thistle Hotel around 4 days every month and have done for a while now. The staff are just great. They have always helped me if I’ve needed it regarding my booking. They are friendly and always willing to do what they can for you. Never had a problem and always made to feel welcome.

      Reviewed May 12, 2019

      Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

      Responded May 13, 2019
      Thistle London Heathrow Terminal 5
      6.4
      Good
      paul from United Kingdom
      Solo traveler
      Standard Double
      Stayed 1 night in June, 2019

      quick stop”

      Useful location for early flight the next morning. I only arrived to the hotel late and went to sleep and then to airport in morning so i cannot give a review of facilities as i did not really use them.

      Reviewed July 10, 2019

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded July 12, 2019
      Thistle London Heathrow Terminal 5
      3.6
      Rayanna from Philippines
      Solo traveler
      Standard Twin
      Stayed 2 nights in June, 2019

      Convenient Hotel To/From Heathrow”

      The hotel is very convenient to and from Heathrow Terminal 5. You'll reach the airport via buses 423 and 7 in 5 mins. The room's location is terrible. Inside is like a maze of long hallways. Upon check-in, the key card given to me did not work. I had to go back to the reception which took me minutes to reach. Also, the staff do not assist their guests with their luggage. There are other accommodations around which is perhaps a better choice.

      Reviewed June 28, 2019

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We do hope to welcome you back to the hotel again in the future.

      Responded June 29, 2019
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      tom from Vietnam
      Solo traveler
      Standard Twin
      Stayed 1 night in July, 2019

      Podtastic ! ”

      Just great for T5

      Reviewed July 04, 2019

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded July 05, 2019
      Thistle London Heathrow Terminal 5
      6.4
      Good
      Sia from United Kingdom
      Couple
      Standard Double
      Stayed 1 night in March, 2019

      convenient for T5 ”

      Close to T5 and shuttle which is £5 per person each way, parking is £12. The rooms are adequate although small and there is no lift to the first floor. We had room service which was expensive for what it was but the breakfast was very good and the staff very helpful and friendly.

      Reviewed June 11, 2019

      Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

      Responded June 13, 2019
      Thistle London Heathrow Terminal 5
      9.6
      Exceptional
      Karin
      Group
      Family Room
      Stayed 1 night in May, 2019

      Exceptional”

      Was a great hotel for our overnight layover. We had a family room with 3 twin bed. The room was a little small, the decor a bit dated, but it was very clean and the bathroom even had a tub!! We had a nice dinner in the hotel restaurant watching planes take off, but the best part of staying at the Thistle is the ease of getting there using PODS from Terminal 5.

      Reviewed May 22, 2019

      Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We do hope to welcome you back to the hotel again in the future.

      Responded May 24, 2019
      Thistle London Heathrow Terminal 5
      9.2
      Exceptional
      jan from Australia
      Couple
      Deluxe Twin
      Stayed 1 night in May, 2019

      Really Convenient for Us”

      Once we figured out how to get to the hotel (we took a free bus but could have taken a POD), it was easy to get to the hotel. It was nice to be out of the airport and into the suburbs and only took around 10 mins. We had a late dinner in the hotel, then buffet breakfast the following morning-both meals were really good. The room was small but adequate-no fridge though. All staff we encountered were especially friendly and helpful. We took the POD back to the airport the following morning for a bit of fun! I would stay here again.

      Reviewed May 03, 2019

      Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We do hope to welcome you back to the hotel again in the future.

      Responded May 03, 2019
      Thistle London Heathrow Terminal 5
      6.4
      Good
      Jerry from United States
      Couple
      Standard Double
      Stayed 1 night in June, 2019

      Spent all their money on lobby”

      No lift/elevator, so get a first floor if you have bags. Room service was pretty good. Room was really small and bathroom was worst design I’ve seen in years. Couldn’t sit on toilet with both legs straight as toilet was just a few inches from wall. If someone flushed toilet in adjacent room while showering, beware scalding hot temperatures. Take the 423 free bus in front of hotel and save the £5pp pod ride they push heavily. Hotel should be associated with T5 as it isn’t visual or walking distance to the airport.

      Reviewed June 27, 2019

      Thank you for your review. We are glad you found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We do hope to welcome you back to the hotel again in the future.

      Responded June 28, 2019
      Thistle London Heathrow Terminal 5
      8.8
      Excellent
      Ann from United Kingdom
      Solo traveler
      Standard Twin
      Stayed 1 night in April, 2019

      Overnight stay”

      Ideal location to utilise T5. Staff very helpful. Room clean, bed comfortable. This overnight stay provided me with everything I needed in order to meet up with relative who had 12 hours between flights in and out of T5.

      Reviewed April 09, 2019

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded April 10, 2019
      Thistle London Heathrow Terminal 5
      8.8
      Excellent
      Gregory from Thailand
      Couple
      Standard Twin
      Stayed 1 night in April, 2018

      Great value for a one night stop over”

      We opted for the basic room at a great price 48 pounds so though the room was small it was very clean with very comfortable beds, comfortable pillows, AC worked well though we didn't need it. Our only comment is that we had a bit of trouble flushing the toilet - a bit hit or miss to get it to flush properly. Great breakfast buffet!

      Reviewed April 21, 2018

      Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

      Responded April 23, 2018
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      peter from United Kingdom
      Solo traveler
      Standard Double
      Stayed 2 nights in January, 2018

      excellent hotel”

      Hotel is in an excellent location nearby to Heathrow Terminal 5 with free and easy access by local London bus service from front of terminal 5 quite and clean hotel prices for food and drink are a little steep but that is want you pay for staying next to the airport (but there is a fastfood restaurant 24hrs) just down the road on the corner if you like that type of food.Breakfast is 10 pounds but is a buffet and help yourself great choice and all very tasty hot and cold choices to appeal to all.well worth it if you can

      Reviewed February 28, 2018

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded February 28, 2018
      Thistle London Heathrow Terminal 5
      10.0
      Exceptional
      Florina from Philippines
      Couple
      Standard Double
      Stayed 4 nights in July, 2017

      great location”

      I may say the location is great because from Heathrow Terminal 5 you can get a bus going near the hotel and the wonderful thing is it is FREE!!! And vice versa going to the airport too. The staff are friendly and helpful and even it is near the run way you won't hear any noise... that is why we keep on coming back to this hotel...

      Reviewed August 05, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the free local bus for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 11, 2017
      Thistle London Heathrow Terminal 5
      8.8
      Excellent
      Karen from Australia
      Couple
      Standard Double
      Stayed 1 night in June, 2017

      Value/comfort/clean”

      Spent one night here between flights. Cheapest option to arrive is local bus 423 (free) from T5 and alight at the second stop outside Premier Inn then cross the road to the hotel. Unfortunately the hotel exterior lacks any redeeming features. Once inside it is vast, sprawling and a little dated with the feel of a 1930s ocean liner. Check in was quick and friendly. The rooms while on the small side are comfortable with great king size beds and modern, clean bathrooms. There was very little outside noise at all. Breakfast is £10 for a very good buffet in a lovely space with fantastic views of the airport. There are vending machines for anything you may have forgotten and a useful cafe with quick snacks etc in the lobby. No gym but he local area is good for a run. Overall I would definitely recommend this hotel pre or post flight.

      Reviewed June 28, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the local bus for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 11, 2017
      Thistle London Heathrow Terminal 5
      10.0
      Exceptional
      Chin from Malaysia
      Solo traveler
      Standard Double
      Stayed 1 night in June, 2017

      Great location!”

      I arrive in T3 heathrow on a saturday evening - its easy to get to the hotel. Just take a hotel hoppa from bus stop 12/13 and it costs 5 pounds if you get it on the bus. its about a 15mins bus ride (first stop). it was a short overnight stay for me as I had a 6 am flight the next morning at terminal 5. Getting to the pod was easy, it was a 2 min walk on level ground from the hotel lobby. There was no lifts in the hotel but they are very helpful. Someone helped me with my luggage into my room and the next morning. the staff are extremely friendly! theres a nice runway view bar at the hotel and it was good to chill there after my flight. would def return!

      Reviewed June 19, 2017

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      Stuart from United Kingdom
      Solo traveler
      Standard Double
      Stayed 1 night in March, 2017

      perfect airport hotel”

      This is a good airport hotel experience. Easy access by bus from terminal 5 to the hotel. Journey about 5 mins. Friendly staff. Although food stops seriving in bar at 11pm room service means no need to go hungry whenever you arrive. One special feature is the driverless POD that goes direct from hotel to terminal 5. Same price as the bus but a little quicker and more personal. This POD is unique to the Thistle hotel.

      Reviewed March 25, 2017

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful, friendly and delivered great service.Unfortunately, the hotel does not have a lift, we endeavour to provide assistance and/or allocate ground floor rooms for guests We do hope to welcome you back to the hotel again in the future

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      MARK from United Kingdom
      Couple
      Standard Double
      Stayed 1 night in February, 2017

      Good value ”

      Comfortable room clearance and tidy. No lift to first floor but can provide assistance if you need help with luggage to room. Can travel to terminal 5 via Pod transit direct from hotel for £5per person takes approx 5 mins. Or get 423 bus from stop outside hotel which is free. Three Magpies pub serving traditional pub food at reasonable prices is aprrox a mile away. Nice wee walk or again free to use 423 bus from outlets the Premier Inn which is opposite the hotel. Coming back bus stop is right outside pub😀. The White horse pub is closed at hand food etc still good but much more expensive. Hotel has its own restaurant and bar terrace overlooking runway if you so desire. Good value hotel in good location for ease of transfer to terminal 5.

      Reviewed February 20, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      9.6
      Exceptional
      Hasnida from Malaysia
      Solo traveler
      Standard Double
      Stayed 1 night in January, 2017

      Great stay. Good sleeps”

      Happy to take pod to go to hotel. Very easy. Surprised to see big reception area, room with bath tub. Tea coffee and boiler in the room. Very good bed. After a long flight it's heaven to get a great room And bed like this. Great job.

      Reviewed January 20, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      9.2
      Exceptional
      Dino from Philippines
      Business traveler
      Standard Double
      Stayed 1 night in December, 2016

      Very convenient if traveling via Heathrow Terminal 5”

      We were only staying here while waiting for a flight the following day. It's very convenient since the hotel has both a shuttle bus to the airport and is also the terminal of the Heathrow Pod which takes you directly to the departure area of Terminal 5. The staff were very efficient and helpful during our short stay. The rooms were comfortable as well so no complaints. We had a pleasant stay overall.

      Reviewed December 04, 2016
      8.4
      Excellent
      Florina from Philippines
      Couple
      Standard Double
      Stayed 7 nights in October, 2016

      Good location”

      We stayed here for 2 weeks, location is very good because it is near from Terminal 5 and you can get a free bus ride (423) from airport to hotel. It is not far from Hounslow town proper. Although we have not try the "pod" but I am sure it is one of the factor of this hotel. The room is clean and staff are friendly.

      Reviewed November 04, 2016
      12345

      Reviews of Thistle London Heathrow Terminal 5 from real guests

      Overall rating
      8.0
      Excellent
      From 5876 reviews
      Provided by verified guests of
      Agoda Reviews (845)Booking.com Reviews (5014)
      Rating via Agoda7.7
      /
      10
      Cleanliness7.7
      Facilities7.1
      Location8.3
      Room comfort and quality7.3
      Service7.8
      Value for money7.7
      High score for London
      Rating
      9+ Exceptional (108)
      8-9 Excellent (93)
      7-8 Very Good (146)
      6-7 Good (86)
      <6 Below Expectation (91)
      Time of the year
      Mar - May (141)
      Jun - Aug (151)
      Sep - Nov (115)
      Dec - Feb (117)
      All guests (845)
      All room types
      All languages

      Show reviews that mention 

      Showing 524 verified guest comments
      12345
      8.0
      Excellent
      CHONG from United Kingdom
      Solo traveler
      Standard Double
      Stayed 1 night in June, 2019

      Quite nice”

      The hotel was quite nice with all basic need. However, as it was near the airport, you will hear the sound of the aircrafts twice or three times in a minute. But I was so tired so I was fine with that.

      Reviewed June 24, 2019

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.

      Responded June 24, 2019
      Thistle London Heathrow Terminal 5
      9.6
      Exceptional
      Jennifer from United Kingdom
      Business traveler
      Standard Double
      Stayed 1 night in May, 2019

      Exceptional”

      I stay at The Thistle Hotel around 4 days every month and have done for a while now. The staff are just great. They have always helped me if I’ve needed it regarding my booking. They are friendly and always willing to do what they can for you. Never had a problem and always made to feel welcome.

      Reviewed May 12, 2019

      Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

      Responded May 13, 2019
      Thistle London Heathrow Terminal 5
      6.4
      Good
      paul from United Kingdom
      Solo traveler
      Standard Double
      Stayed 1 night in June, 2019

      quick stop”

      Useful location for early flight the next morning. I only arrived to the hotel late and went to sleep and then to airport in morning so i cannot give a review of facilities as i did not really use them.

      Reviewed July 10, 2019

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded July 12, 2019
      Thistle London Heathrow Terminal 5
      3.6
      Rayanna from Philippines
      Solo traveler
      Standard Twin
      Stayed 2 nights in June, 2019

      Convenient Hotel To/From Heathrow”

      The hotel is very convenient to and from Heathrow Terminal 5. You'll reach the airport via buses 423 and 7 in 5 mins. The room's location is terrible. Inside is like a maze of long hallways. Upon check-in, the key card given to me did not work. I had to go back to the reception which took me minutes to reach. Also, the staff do not assist their guests with their luggage. There are other accommodations around which is perhaps a better choice.

      Reviewed June 28, 2019

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We do hope to welcome you back to the hotel again in the future.

      Responded June 29, 2019
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      tom from Vietnam
      Solo traveler
      Standard Twin
      Stayed 1 night in July, 2019

      Podtastic ! ”

      Just great for T5

      Reviewed July 04, 2019

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded July 05, 2019
      Thistle London Heathrow Terminal 5
      6.4
      Good
      Sia from United Kingdom
      Couple
      Standard Double
      Stayed 1 night in March, 2019

      convenient for T5 ”

      Close to T5 and shuttle which is £5 per person each way, parking is £12. The rooms are adequate although small and there is no lift to the first floor. We had room service which was expensive for what it was but the breakfast was very good and the staff very helpful and friendly.

      Reviewed June 11, 2019

      Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

      Responded June 13, 2019
      Thistle London Heathrow Terminal 5
      9.6
      Exceptional
      Karin
      Group
      Family Room
      Stayed 1 night in May, 2019

      Exceptional”

      Was a great hotel for our overnight layover. We had a family room with 3 twin bed. The room was a little small, the decor a bit dated, but it was very clean and the bathroom even had a tub!! We had a nice dinner in the hotel restaurant watching planes take off, but the best part of staying at the Thistle is the ease of getting there using PODS from Terminal 5.

      Reviewed May 22, 2019

      Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We do hope to welcome you back to the hotel again in the future.

      Responded May 24, 2019
      Thistle London Heathrow Terminal 5
      9.2
      Exceptional
      jan from Australia
      Couple
      Deluxe Twin
      Stayed 1 night in May, 2019

      Really Convenient for Us”

      Once we figured out how to get to the hotel (we took a free bus but could have taken a POD), it was easy to get to the hotel. It was nice to be out of the airport and into the suburbs and only took around 10 mins. We had a late dinner in the hotel, then buffet breakfast the following morning-both meals were really good. The room was small but adequate-no fridge though. All staff we encountered were especially friendly and helpful. We took the POD back to the airport the following morning for a bit of fun! I would stay here again.

      Reviewed May 03, 2019

      Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We do hope to welcome you back to the hotel again in the future.

      Responded May 03, 2019
      Thistle London Heathrow Terminal 5
      6.4
      Good
      Jerry from United States
      Couple
      Standard Double
      Stayed 1 night in June, 2019

      Spent all their money on lobby”

      No lift/elevator, so get a first floor if you have bags. Room service was pretty good. Room was really small and bathroom was worst design I’ve seen in years. Couldn’t sit on toilet with both legs straight as toilet was just a few inches from wall. If someone flushed toilet in adjacent room while showering, beware scalding hot temperatures. Take the 423 free bus in front of hotel and save the £5pp pod ride they push heavily. Hotel should be associated with T5 as it isn’t visual or walking distance to the airport.

      Reviewed June 27, 2019

      Thank you for your review. We are glad you found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We do hope to welcome you back to the hotel again in the future.

      Responded June 28, 2019
      Thistle London Heathrow Terminal 5
      8.8
      Excellent
      Ann from United Kingdom
      Solo traveler
      Standard Twin
      Stayed 1 night in April, 2019

      Overnight stay”

      Ideal location to utilise T5. Staff very helpful. Room clean, bed comfortable. This overnight stay provided me with everything I needed in order to meet up with relative who had 12 hours between flights in and out of T5.

      Reviewed April 09, 2019

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded April 10, 2019
      Thistle London Heathrow Terminal 5
      8.8
      Excellent
      Gregory from Thailand
      Couple
      Standard Twin
      Stayed 1 night in April, 2018

      Great value for a one night stop over”

      We opted for the basic room at a great price 48 pounds so though the room was small it was very clean with very comfortable beds, comfortable pillows, AC worked well though we didn't need it. Our only comment is that we had a bit of trouble flushing the toilet - a bit hit or miss to get it to flush properly. Great breakfast buffet!

      Reviewed April 21, 2018

      Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

      Responded April 23, 2018
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      peter from United Kingdom
      Solo traveler
      Standard Double
      Stayed 2 nights in January, 2018

      excellent hotel”

      Hotel is in an excellent location nearby to Heathrow Terminal 5 with free and easy access by local London bus service from front of terminal 5 quite and clean hotel prices for food and drink are a little steep but that is want you pay for staying next to the airport (but there is a fastfood restaurant 24hrs) just down the road on the corner if you like that type of food.Breakfast is 10 pounds but is a buffet and help yourself great choice and all very tasty hot and cold choices to appeal to all.well worth it if you can

      Reviewed February 28, 2018

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded February 28, 2018
      Thistle London Heathrow Terminal 5
      10.0
      Exceptional
      Florina from Philippines
      Couple
      Standard Double
      Stayed 4 nights in July, 2017

      great location”

      I may say the location is great because from Heathrow Terminal 5 you can get a bus going near the hotel and the wonderful thing is it is FREE!!! And vice versa going to the airport too. The staff are friendly and helpful and even it is near the run way you won't hear any noise... that is why we keep on coming back to this hotel...

      Reviewed August 05, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the free local bus for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 11, 2017
      Thistle London Heathrow Terminal 5
      8.8
      Excellent
      Karen from Australia
      Couple
      Standard Double
      Stayed 1 night in June, 2017

      Value/comfort/clean”

      Spent one night here between flights. Cheapest option to arrive is local bus 423 (free) from T5 and alight at the second stop outside Premier Inn then cross the road to the hotel. Unfortunately the hotel exterior lacks any redeeming features. Once inside it is vast, sprawling and a little dated with the feel of a 1930s ocean liner. Check in was quick and friendly. The rooms while on the small side are comfortable with great king size beds and modern, clean bathrooms. There was very little outside noise at all. Breakfast is £10 for a very good buffet in a lovely space with fantastic views of the airport. There are vending machines for anything you may have forgotten and a useful cafe with quick snacks etc in the lobby. No gym but he local area is good for a run. Overall I would definitely recommend this hotel pre or post flight.

      Reviewed June 28, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the local bus for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 11, 2017
      Thistle London Heathrow Terminal 5
      10.0
      Exceptional
      Chin from Malaysia
      Solo traveler
      Standard Double
      Stayed 1 night in June, 2017

      Great location!”

      I arrive in T3 heathrow on a saturday evening - its easy to get to the hotel. Just take a hotel hoppa from bus stop 12/13 and it costs 5 pounds if you get it on the bus. its about a 15mins bus ride (first stop). it was a short overnight stay for me as I had a 6 am flight the next morning at terminal 5. Getting to the pod was easy, it was a 2 min walk on level ground from the hotel lobby. There was no lifts in the hotel but they are very helpful. Someone helped me with my luggage into my room and the next morning. the staff are extremely friendly! theres a nice runway view bar at the hotel and it was good to chill there after my flight. would def return!

      Reviewed June 19, 2017

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      Stuart from United Kingdom
      Solo traveler
      Standard Double
      Stayed 1 night in March, 2017

      perfect airport hotel”

      This is a good airport hotel experience. Easy access by bus from terminal 5 to the hotel. Journey about 5 mins. Friendly staff. Although food stops seriving in bar at 11pm room service means no need to go hungry whenever you arrive. One special feature is the driverless POD that goes direct from hotel to terminal 5. Same price as the bus but a little quicker and more personal. This POD is unique to the Thistle hotel.

      Reviewed March 25, 2017

      Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful, friendly and delivered great service.Unfortunately, the hotel does not have a lift, we endeavour to provide assistance and/or allocate ground floor rooms for guests We do hope to welcome you back to the hotel again in the future

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      8.0
      Excellent
      MARK from United Kingdom
      Couple
      Standard Double
      Stayed 1 night in February, 2017

      Good value ”

      Comfortable room clearance and tidy. No lift to first floor but can provide assistance if you need help with luggage to room. Can travel to terminal 5 via Pod transit direct from hotel for £5per person takes approx 5 mins. Or get 423 bus from stop outside hotel which is free. Three Magpies pub serving traditional pub food at reasonable prices is aprrox a mile away. Nice wee walk or again free to use 423 bus from outlets the Premier Inn which is opposite the hotel. Coming back bus stop is right outside pub😀. The White horse pub is closed at hand food etc still good but much more expensive. Hotel has its own restaurant and bar terrace overlooking runway if you so desire. Good value hotel in good location for ease of transfer to terminal 5.

      Reviewed February 20, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      9.6
      Exceptional
      Hasnida from Malaysia
      Solo traveler
      Standard Double
      Stayed 1 night in January, 2017

      Great stay. Good sleeps”

      Happy to take pod to go to hotel. Very easy. Surprised to see big reception area, room with bath tub. Tea coffee and boiler in the room. Very good bed. After a long flight it's heaven to get a great room And bed like this. Great job.

      Reviewed January 20, 2017

      Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.

      Responded August 12, 2017
      Thistle London Heathrow Terminal 5
      9.2
      Exceptional
      Dino from Philippines
      Business traveler
      Standard Double
      Stayed 1 night in December, 2016

      Very convenient if traveling via Heathrow Terminal 5”

      We were only staying here while waiting for a flight the following day. It's very convenient since the hotel has both a shuttle bus to the airport and is also the terminal of the Heathrow Pod which takes you directly to the departure area of Terminal 5. The staff were very efficient and helpful during our short stay. The rooms were comfortable as well so no complaints. We had a pleasant stay overall.

      Reviewed December 04, 2016
      8.4
      Excellent
      Florina from Philippines
      Couple
      Standard Double
      Stayed 7 nights in October, 2016

      Good location”

      We stayed here for 2 weeks, location is very good because it is near from Terminal 5 and you can get a free bus ride (423) from airport to hotel. It is not far from Hounslow town proper. Although we have not try the "pod" but I am sure it is one of the factor of this hotel. The room is clean and staff are friendly.

      Reviewed November 04, 2016
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      Thistle London Heathrow Terminal 5
      |Very good 7.7
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      • Excellent location
      • Buckingham Palace
      • Heathrow Terminal 5 Railway Station is within 0.97 km