Whitsunday Terraces Resort
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Excellent
8.6
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Whitsunday Terraces Resort

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Very good
From 197 reviewsSee what guests said
7.4
  • Airport transfer

  • 480 meters to the beach

  • Air conditioning

  • Bar

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Room choices
2 Bedroom Apartment
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  • Ocean view
  • 106 m²/1141 ft²
  • 2 queen beds
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1 Bedroom Apartment
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  • Ocean view
  • 56 m²/603 ft²
  • 1 queen bed
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Studio with Ocean View
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  • 50 m²/538 ft²
  • Shower
  • 1 king bed
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Studio min 7 nights
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  • 50 m²/538 ft²
  • Shower
  • 1 king bed
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1 Bedroom Min 7 nights
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  • 54 m²/581 ft²
  • Shower
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Real reviews from real guests

Agoda Reviews (197)Booking.com Reviews (888)
7.4
Very good
Filter by guest type:
Cleanliness6.9
Facilities7.0
Location8.6
Room comfort and quality7.3
Service7.5
Value for money7.5
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1 Bedroom Apartment
Studio Apartment
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Showing 175 verified guest comments
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7.2
Nova from Australia
Couple
Studio Apartment
Stayed 3 nights in April, 2018
Great view...but beds were very firm.”
This place is in a great location a short walk from the main centre. Be aware that if you have issues walking that the hill up to the terraces from the town is at a steep angle. The room was large and neat, bathroom worked perfectly. The view from the sliding doors/balcony was so good. The only downside for me was that the beds were quite firm. I can usually sleep on most beds but the mattresses were very firm. I think an update of the pillows would make things more comfortable.
Reviewed May 01, 2018
2.8
Justin from Australia
Solo traveler
Studio with Ocean View
Stayed 3 nights in February, 2018
Very ordinary”
No hot water, rust coming out of pipes and bath peeling paint that blocked the drain
Reviewed February 28, 2018
9.2
Vernice from Philippines
Group
Studio with Ocean View
Stayed 2 nights in September, 2017
Nice place!”
Nice place! Will book again with them!
Reviewed January 17, 2018
9.2
Christoher from United Kingdom
Couple
Studio Apartment
Stayed 3 nights in January, 2018
Just Right”
Lovely location, very friendly staff, overall a great place to stay
Reviewed January 14, 2018
8.0
Daniella from Australia
Couple
Studio Apartment
Stayed 3 nights in December, 2017
Close to town, nice view”
Good location, easy walk to the main strip and short 15 min walk to the port of Airlie. Be warned of the steep hill!
Reviewed December 12, 2017
8.0
Ella from Australia
Group
Studio Apartment
Stayed 5 nights in August, 2017
Value for money!!”
Overall this accomodation is tired and dated, but none of that really matters when the location and staff are so great! They were so accommodating to our every wish and the place must have some of the best views in Airlie at such a cheap rate. If you're looking for flash new accomodation this isn't for you. But if you want space, great staff, comfy beds and views to brag about for a reasonable price, then I'd recommend staying here.
Reviewed September 03, 2017
10.0
Juliana from Australia
Couple
1 Bedroom Apartment
Stayed 3 nights in July, 2017
Exceptional”
Booked the accommodation for parents and they had a great time. The room was clean and staff very friendly. They had a room with really great view and looking forward to going back again.
Reviewed July 20, 2017
4.4
Selar from Australia
Couple
1 Bedroom Apartment
Stayed 5 nights in June, 2017
The view is the only good point”
The view from the balcony is really nice. However, this is possibly true of other apartments in the area as they are all on the side of the hill. The apartment however was quite old and rundown, everything inside, looked really old including the furnishings which were quite substandard and cheap looking. The bathroom particularly was in poor condition and looked it had not been renovated for 30 odd years. The airconditioner only cools which was not comfortable as we visited early winter and it was quite nippy in the evenings and nights. There was supposed to be a phone in the room which was missing. There was no remote for the airconditioner in the living room. The carpark is quite difficult to get into and out of. Someone hit our car while it was parked in the "security" car park, which resulted in a hefty loss to me paid to Hertz, even though there was a security camera in the car park, hotel did not provide the security footage. We stayed 5 nights, the linen was never changed during that time. When we asked for fresh towels halfway through our stay, we were asked to walk to reception and pick up, which was quite painful as the pathway back up to the apartment is on a rather steep hill and I had a pulled hamstring. There is no staff outside of 10am and 5pm, so if you lock yourself out, you will need to sleep in the great outdoors. Airlie beach itself is not a great holiday destination, the beaches are very poor, you need to drive a fair bit to get to the good beaches, A rather disappointing stay overall.
Reviewed June 29, 2017
7.2
Richard from United States
Couple
1 Bedroom Apartment
Stayed 3 nights in May, 2017
Not for people with mobility problems”
Whitsunday Terraces is beautifully located, and our room had a balcony with a beautiful view and more than adequate living space, kitchen, living room area, a comfortable bed, and nearby outdoor pool that was vacant and relaxing. However, it is an older establishment that could use some renovating. More important is that the apartment we got was not suitable for people with mobility issues or with a lot of luggage that cannot be easily transported without assistance. We arrived on a Sunday when no one was on duty, and had considerable luggage to carry to our unit, up a hill and then down steep stairs. This would have been easier if we had a car, but we had to carry our luggage up the hill after getting our key and discovering that our unit was the furthest up the hill from the registration desk. Then, since we did not have a car, we had to walk up and down the hill each time we wanted to leave the apartment to go to the main street or beach. This is fine for backpackers but not for people with mobility problems or even a lot of luggage. Other units further down the hill would have been more convenient, so you might opt for one of those.
Reviewed June 11, 2017
6.8
kristyn from Australia
Couple
Studio Apartment
Stayed 3 nights in May, 2017
Good location steep hill reception incompetent ”
Arrived at hotel and was told I had to pay even though we had paid through agoda. Ishe kept saying no u haven't paid. I had to prove we paid and found it was even attached to their paperwork The room spelt really bad from cyclone and the smell woke us 3 times in one night night told the reception and she said she could move us but was a downgrade and we wanted what we paid for. I asked how we can get rid of smell and did carpet get wet and she gave me Glen 20 and said yes. She said I guess I could offer u 50 dollars discount but it's difficult as I'll have to do it through agoda. She only offered that as she overheard me on the phone that they hadn't even offered a discoun discount We sprayed the room which helped Also can opener didn't work and roof in kitchen was leaking over our clean dishes as it was boarded up by a metal plate Next day I get a call from reception saying we are supposed to have checked out and don't worry they will just charge me an extra 130. We were rig
Reviewed May 11, 2017
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