ZEN Rooms Sunshine City Suites
ZEN Rooms Sunshine City Suites
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Bed ZEN Rooms Sunshine City Suites
Bed
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Lobby ZEN Rooms Sunshine City Suites
Lobby
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Interior view ZEN Rooms Sunshine City Suites
Interior view
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Swimming pool ZEN Rooms Sunshine City Suites
Swimming pool
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Very good
Location
7.9
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ZEN Rooms Sunshine City Suites

Very good location
- 1.62 kilometers from city center
Very good
From 508 reviewsSee what guests said
7.0
/
10
Very good room comfort and quality
7.7
Value for money7.4
Distance to city center15.8 km
Location rating7.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport7.5 km
  • 510 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Garden

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 1 hour ago | 5 travelers are looking at this property right now
Standard Twin Room
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 double beds
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Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 queen beds
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Standard Single Room
Standard Single Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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More about ZEN Rooms Sunshine City Suites

More about ZEN Rooms Sunshine City Suites

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
5.8 km Filipino, French, Mediterranean
iBread
7.3 km Filipino
Hizon's Cakes & Pastries
7.8 km Filipino
Asian cuisine
Asian cuisine
Rose
2.0 km Asian, Japanese, Sushi
Tramway Buffet Plaza
2.3 km Asian, Chinese
Seoul Galbi
2.4 km Asian, Korean
Chinese cuisine
Chinese cuisine
Hap Chan Tea House
4.0 km Chinese
Chin's Express
4.5 km Chinese, Fast food
Caffe La Lotte Restaurant
6.2 km Chinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (508)Booking.com Reviews (256)
7.0
/
10
Cleanliness6.6
Facilities6.4
Location7.9
Room comfort and quality7.7
Service6.8
Value for money7.4
Provided by verified guests of Agoda
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All guests (508)
All room types
Showing 267 verified guest comments
12345
3.2
DAVID from United Kingdom
Family with teens
Standard Twin Room
Stayed 3 nights in October, 2018
Never again”
We booked 2 rooms for ourselves and the kids the end of last month october 2018, great pool but thats all, when we arrived they informed us they have no restaurant and there is no restaurant close by for breakfast except the usual fast food places, they advertise kitchen facilities when you book but no way, there is a sink in the room and old cupboards the microwaves had been removed, they provide a kettle but when we asked for cups to make tea or coffee they refused to provide them in fact we are informed the building is originally private letting rooms they now try to let as hotel rooms, even the reception area is very makeshift but the main problem was the whole place is filthy and both rooms where crawling with cockroaches day and night like a cockroach farm, we will never ever book this place again and subject our kids to that filth.
Reviewed November 18, 2018
6.4
Good
Teresita
Group
Standard Twin Room
Stayed 1 night in November, 2018
Good”
The place is nice but needs a lot of improvement. No cable tv, the bathroom cabinet was rotten and the stench of garbage along the hallway was so bad. We were also surprised to find small cockroaches inside the room. And a bit disappointed with the room. I know i got it a cheap price but ive been to some cheaper lodges with better rooms. The pool area was stunning. And i commend the maintenance staff for bein accomodating and friendly. The frontdesk though not too much. I had to insist when we checked out that i gave a security deposit as they were lookin for a pink paper that they didnt give in the first place so it kinda irked my mood when i was checking out. Overall i enjoyed my stay with my friend at the pool the rest need improvement.
Reviewed November 10, 2018
2.4
Anna from Philippines
Couple
Deluxe Double Room
Stayed 2 nights in November, 2018
Terrible”
I have too many things to say about this property and everything is negative, from the service to the room and facilities. I regret booking this.
Reviewed November 07, 2018
3.2
Farid from Sweden
Solo traveler
Family Room
Stayed 5 nights in October, 2018
Cockroach mekka”
Dirty. They dont clean rooms daily. Only on request and every2-3 days. Toilet was broke so they changed the room 3rd day. Cockroaches everywhere. Like evwn in the fridge. Found one in mt toothpaste tube and even in my bed. Ewwwww. Never going back there. Not very service minded personnel. Worst hotel experience to date. Ewwww
Reviewed November 02, 2018
7.2
Very good
roina from Philippines
Couple
Standard Twin Room
Stayed 1 night in October, 2018
Very good”
parking fee id too high (300overnight) it should be included if you check in at least 1 parking lot. shower hot n cold are not functioning also the microwave (not functioning) cable channel is limited (as in) .... the bed stand is waiting to give up (haha) . aircon cannot be adjust to high or low temperature.... all you can do is either on or off...toilet bowl is also not functioning (barado).... but still i will recommend this things can be replace by a good one... hoping you will take an action for this problem... thanks
Reviewed October 23, 2018
Dear Roina, Thank you so much for sparing your time to share your experience with fellow travelers. We would like to deeply apologize that several things throughout your stay did not meet your expectations. We can assure you that this matter has been shared to be discussed by the respective for improvement of ZEN Rooms accordingly. Your suggestion regarding the parking is also well noted and it is helping us to improve our customer experience. While we wish you had a better experience, it is feedback like this that we use to learn from and use to improve. We hope to be able to serve you again at our best. Warm regards, Nisa
Responded October 26, 2018
ZEN Rooms Sunshine City Suites
4.4
cherylitz from Philippines
Family with young children
Deluxe Double Room
Stayed 1 night in October, 2018
nothing special”
towels old - blackish in color, bathroom too small - trashbin blocking the door, phone not working, no cable, noise of constrcution, everything is ordinary not meant for staycation
Reviewed October 21, 2018
Dear Cherylitz. Thanks a lot for the feedback. We are devastated to know that you had such a bad experience of staying with us. Please be assured that we have improved a lot since the time of your stay. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to be able to make your next stay better than the previous one. Kind regards, Nisa
Responded October 26, 2018
ZEN Rooms Sunshine City Suites
6.4
Good
Wendy from Philippines
Solo traveler
Deluxe Double Room
Stayed 1 night in October, 2018
Place is nice and clean but quite costly for a night stay”
I was expecting that hotel will provide simple cotton slippers and complimentary bottled water but they don't. So I need end buying bottled water outside the premises, quite a hassle. Also, since I only have my shoes and didn't bring a slipper, I end up barefoot as I walk around the room.
Reviewed October 14, 2018
Dear Wendy, Thank you so much for sparing your time to write this review. We do apologize deeply regarding our amenities that did not make you satisfied. We have noted your feedback regarding the slippers and bottled water, and it is helping us to improve our standard and quality. At ZEN Rooms, we always value our customer's feedback as we are continuously working on providing the best customer experience at the lowest price possible. We hope to be able to make your next stay better than the prvious one. Best regards, Nisa
Responded October 26, 2018
ZEN Rooms Sunshine City Suites
4.4
ahmed from United Arab Emirates
Solo traveler
Deluxe Double Room
Stayed 2 nights in October, 2018
It was not clean room at all.”
I spent my time in the room killing Cockroaches.
Reviewed October 08, 2018
Dear Ahmed, Thank you so much for the feedback. We are terribly sorry that you found the stay unpleasant, especially with the cleanliness. Please be assured that we have performed further pest control to ensure the rooms are free from cockroaches. Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to have another opportunity to welcome you back and provide you with a better stay. Kind regards, Nisa
Responded October 26, 2018
ZEN Rooms Sunshine City Suites
9.2
Exceptional
Jara from Philippines
Family with young children
Family Room
Stayed 1 night in September, 2018
Exceptional”
Our first time and definitely not our last.thanks #zenrooms Sunshine City Suite for making our celebration a special one. till next time....see you again😘
Reviewed September 27, 2018
Dear Jara, Thank you so much for taking the time to share your experience with the future travellers! We are happy to be chosen as your accomodation during your stay to Philippines! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to see you again! Best regards, Bella - ZEN Rooms
Responded September 30, 2018
ZEN Rooms Sunshine City Suites
6.4
Good
Jesthine from Philippines
Family with young children
Family Room
Stayed 1 night in September, 2018
Disappointing”
We booked for family room, but it so many cockroaches inside the room.
Reviewed September 24, 2018
Dear Jesthine, Thank you for your stay with us. We regret to hear that you did not get our usual ZEN standard cleanliness and we do apologize deeply. We can assure you that we have performed further pest control following your feedback. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to be able to make your next stay better than the previous one. Best regards, Nys
Responded September 26, 2018
ZEN Rooms Sunshine City Suites
2.0
Cheil from Philippines
Family with young children
Family Room
Stayed 1 night in September, 2018
lots of cockroaches inside room”
lot of cockroaches inside room and bad smell
Reviewed September 24, 2018
Dear Cheil, Thank you for the candid feedback. We are very sorry that you found the stay unpleasant. We have a very regular pest control policy, and following your feedback, we have conducted extra audits so to take necessary measures to ensure this doesn’t happen again. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to have another chance to welcome you back and provide you a better stay. Kind regards, Nys
Responded September 26, 2018
ZEN Rooms Sunshine City Suites
4.4
Alexander from United Arab Emirates
Solo traveler
Stayed 1 night in September, 2018
Desk staff are not totally accommodating. Rates are getting more expensive not to mentioned hidden charges.
Reviewed September 24, 2018
Dear Alexander, Thank you for the review. It's a surprise to hear that some staff were not accommodating during your stay, as that is not part of our ZEN experience. We have already investigated the issue and organized a training session for the personnel. Other than that, please be assured that full information regarding the rate has been shared in the confirmation email. In the future, please do not hesitate to reach out to us if there is an inquiry for your reservation. As the top-rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. We hope to be able to serve you again at our best. Kind regards, Nys
Responded September 26, 2018
ZEN Rooms Sunshine City Suites
6.0
Brenda from Philippines
Couple
Deluxe Double Room
Stayed 1 night in September, 2018
Did not get what I booked for. I booked for double deluxe roombut gave us a standard twin room. ”
i was so disappointed that upon check-in we got a different type of accommodation from what we booked for for the reason that they gave our slot to their previous customer who wished to extend at our expense? it was a guaranteed booking since we already paid for it. but to no avail, they left us with no choice. we transferred from one room to the other coz the first room given to us has broken bed. omg! their ad say offers wifi. yes there is a wifi router but we are having a hard time connecting to it. slower than a turtle! tsk!
Reviewed September 23, 2018
Dear Brenda, We appreciate you taking the time to share your experience with us. We regret to hear that you had to face such difficulties in the check-in process and in connecting the internet as well. Therefore, we want to extend our sincerest apologies concerning all the issues that you have faced during your stay. Please be assured we have passed your feedback to the hotel management to be taken into further actions so there will be no such case in the future. We hope to be able to make your next stay better than the previous one.At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Kind regards, Nys
Responded September 26, 2018
ZEN Rooms Sunshine City Suites
6.8
Good
REGGIE from Philippines
Solo traveler
Standard Twin Room
Stayed 1 night in June, 2018
An Okay Place”
Value for your money
Reviewed September 12, 2018
Dear Reggie, Thank you for the feedback! We are happy to see that we help you travel more and pay less! Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to welcome you back! Best regards, Bella
Responded September 20, 2018
ZEN Rooms Sunshine City Suites
3.2
jessa from Philippines
Couple
Deluxe Double Room
Stayed 1 night in September, 2018
Not happy”
My stomach s not good that day Toilet flush not working so i need to stay up late like i even use a trash an to fill water and use for bowl.. Cockroaches Room smells old
Reviewed September 08, 2018
Dear Jessa, Thank you for sharing your experience to us. First of all, allow me to express my sincere apology for the inconvenience occurred during the stay. Please be assured that we have noted down your comment and taken necessary action to ensure it won't happen again. We work continuously to improve our stay and service. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. We hope to see you again. Best regards, Bella
Responded September 20, 2018
ZEN Rooms Sunshine City Suites
8.8
Excellent
Yen from Philippines
Solo traveler
Stayed 1 night in September, 2018
Zen Room”
shout to the one girl who's in the morning shift. She was so helpful unlike the one when I arrived at 5am she doesn't know anything and promised me things but never happend. Thanks Zen Rooms Sunshine City Suites and to KING who corresponded with me via EMAIL.
Reviewed September 05, 2018
Dear Yen, Thank you so much for your positive feedback for our staff! Please be assured that we have conducted regular training to ensure service provided by the team will be accomodating and could assist our guest well. We are very sorry for the inconvenience you occurred in your previuos stay. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again. ZENly yours, Bella
Responded September 20, 2018
ZEN Rooms Sunshine City Suites
10.0
Exceptional
Jayson from Philippines
Solo traveler
Deluxe Double Room
Stayed 1 night in August, 2018
Perfect Stay for the busy day”
The room is clean and spacious. Cable is great and WIFI si strong, They have pool as well outside. It is a condotel near the bustling city of Mandaluyong. Very near to restaurants and malls.
Reviewed September 04, 2018
Dear Jayson, Thank you for the positive feedback! We are happy to know that you had a great stay with us, especially with the WiFi and the facilities. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again. Best regards, Bella
Responded September 20, 2018
ZEN Rooms Sunshine City Suites
8.0
Excellent
Arnae from Philippines
Couple
Deluxe Double Room
Stayed 1 night in August, 2018
Good room”
Pros: clean room, they have microwave and cable. Good view also. Cons: no hanger, small bathroom
Reviewed September 02, 2018
Dear Arnae, Thank you for the feedback! We are happy to know that you enjoyed your overall stay with us. We have noted down your feedback about the hanger and bathroom size and shared it to the management for improvement. As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to see you again. Best regards, Bella
Responded September 20, 2018
ZEN Rooms Sunshine City Suites
4.4
Mario from United States
Solo traveler
Deluxe Double Room
Stayed 4 nights in August, 2018
The kitchen /bathroom sink underneath so many cockroaches even inside the closet, over and the be”
Room so many coackroaches,bath sink with black molds,towel old color can not distinguish if white or brown,same with the bed cover and pillow sheet, hall way smell garbage ,because garbage door crooked and not aligned that is why bad smell from the garbage shoot coming out to the hallway, resident open there unit door,and the smell of the food there cooking also coming out all the way to the corridor, hallway it's a poor maintenance to that building, amen
Reviewed August 30, 2018
Dear Mario, Thank you for taking the time to share your experience with us. We are very sorry for the inconvenience occurred during the stay, especially with the cleanliness standard. Please be assured that we work continuously to improve our cleanliness standard and we spray the room with insecticide to ensure guest's stay would be a pleasant one. Please be assured that we have noted down your feedback for our better improvement. With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again annd provide you with better stay. Best regards, Bella
Responded September 20, 2018
ZEN Rooms Sunshine City Suites
6.0
Jayson from Philippines
Family with young children
Standard Twin Room
Stayed 1 night in August, 2018
Above average”
The room we had has small cockroaches and the AC was an issue because of its noise.
Reviewed August 29, 2018
Dear Jayson, Thank you for the feedback! We're sorry to know that the experience of staying with us was overshadowed by the noises from the air conditioning. Please be assured that we have regular AC maintenance and pest control, to ensure guest's stay could be comfortable. We hope to see you again and provide you with better stay! Best regards, Bella
Responded September 20, 2018
ZEN Rooms Sunshine City Suites
12345
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