ANA Crowne Plaza Niigata
ANA Crowne Plaza Niigata
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 ANA Crowne Plaza Niigata
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Interior view ANA Crowne Plaza Niigata
Interior view
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Very good
Location
7.7
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Excellent
From 45 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.6
Recommended by 100% of guests
Value for money7.7
Location rating7.7
Nearest airportNiigata Airport (KIJ)
Distance to airport6.1 km
  • 530 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Mini bar

Room choices
7.7
Very good
Room comfort & quality
2 Single Beds Standard Non-Smoking
2 Single Beds Standard Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Twin Room with Extra Bed - Smoking
Twin Room with Extra Bed - Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
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Superior Single Room - Smoking
Superior Single Room - Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 single bed
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1 Double Standard Non-Smoking
1 Double Standard Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
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Modern Suite Non-Smoking
Modern Suite Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 futon
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Twin Room with Extra Bed - Non-Smoking
Twin Room with Extra Bed - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
2 Single Beds Superior Non-Smoking
2 Single Beds Superior Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
2 Single Beds Standard Smoking
2 Single Beds Standard Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Junior Suite Non-Smoking
Junior Suite Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Twin Room - Smoking
Superior Twin Room - Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
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More about ANA Crowne Plaza Niigata

More about ANA Crowne Plaza Niigata

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Announcements

Please note the hotel offers currency exchange services for only US Dollars and Euros.

Real reviews from real guests

Agoda Reviews (45)Booking.com Reviews (905)
8.0
/
10
Cleanliness8.6
Facilities7.7
Location7.7
Room comfort and quality7.7
Service8.4
Value for money7.7
Provided by verified guests of Agoda
All languages
All guests (45)
All room types
Showing 24 verified guest comments
12
8.0
Excellent
Frank from Japan
Solo traveler
Standard
Stayed 1 night in June 2017
Good locale”
Thank you for a spacious room and good breakfast.
Reviewed May 08, 2018
Thank you for having stayed at ANA Crowne Plaza Hotel Niigata and reviewing on your recent stay. We apologize for inconvenience that you had a hard time during check-in, resulted a long process to complete in order to someone of our staff's English speaking is poor. We're so happy to hear from you that you're staying comfortable and favorite our breakfast. Especially breakfast, we make much of local foods taking so that everyone who stays in the hotel can feel a little "Niigata". There is a famous for rice, Sake, fresh fish... many great foods anyway in Niigata. If these are favorite for you, your staying in Niigata was precious time, we hope so. We come face to face with your pointing comments and sincerity to improve in this matter. We constantly strive to improve our service even further and now, we're looking forward to seeing you again in near the future.
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ANA Crowne Plaza Niigata
5.6
Vincent from Singapore
Couple
Junior Suite Non-Smoking
Stayed 2 nights in April 2018
Just A Normal Hotel, NOT IHG Standard”
I had booked total 5 rooms (3 Suites and 2 deluxe) with my friends, staying for 2 nights, 27-29 April 2018. To my surprises, as an International hotel (IHG Group), most receptionists couldn't speak good English, some can't even understand. I had a hard time during check-in, resulted a long process to complete. Though they look friendly, but that's not good enough to match the IHG standard. This hotel is not centrally located, very quite surrounding. You need to walk for 20 minutes to Isetan and nearly 1/2 hour from Niigata Station. The room is clean but furniture are a bit outdated. The only good point is that the hotel is near the Pai Bandai Market, there are many variety of food, liquor, and even a BBQ tent for you to enjoy some very reasonable food, Sashimi etc.
Reviewed May 04, 2018
Thank you for having stayed at ANA Crowne Plaza Hotel Niigata and reviewing on your recent stay. We apologize for inconvenience that you had a hard time during check-in, resulted a long process to complete in order to someone of our staff's English speaking is poor. We're so happy to hear from you that you're staying comfortable and favorite our breakfast. Especially breakfast, we make much of local foods taking so that everyone who stays in the hotel can feel a little "Niigata". There is a famous for rice, Sake, fresh fish... many great foods anyway in Niigata. If these are favorite for you, your staying in Niigata was precious time, we hope so. We come face to face with your pointing comments and sincerity to improve in this matter. We constantly strive to improve our service even further and now, we're looking forward to seeing you again in near the future.
Show more
ANA Crowne Plaza Niigata
8.4
Excellent
NYA from Malaysia
Couple
2 Single Beds Standard Non-Smoking
Stayed 2 nights in June 2016
My first visit to Niigata”
Relax, free and easy. Good destination for short stay to enjoy local delicacies and tourist spots.
Reviewed July 03, 2016
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
7.2
Very good
Lauren from United Kingdom
Business traveler
Superior Single Non-Smoking
Stayed 6 nights in March 2016
Reasonable stay”
I stayed 6 nights and was impressed with the amenities and the little touches. The Japanese restaurant downstairs in the hotel was very good. Less impressive was the fact that the rooms are very dated. To be fair it looks like they may be doing some renovation, I'm not sure though. Dated though the rooms were, they were clean.
Reviewed March 18, 2016
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
6.0
Peter from Australia
Family with teens
2 Single Beds With Sofa Bed Non-Smoking
Stayed 1 night in January 2016
Good but not friendly”
Downtown location, Clean rooms, Available
Generally OK but not a very friendly hotel.
Reviewed January 06, 2016
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
8.7
Excellent
Michael from Canada
Family with young children
2 Single Beds With Sofa Bed Non-Smoking
Stayed 1 night in December 2015
A little too expensive for Japan standards.”
Location, cleanliness, location
Nothing to compain about really except that I think it was a little too expensive in my opinion. A free shuttle from the airport would be nice especially if you are traveling with a family and carrying bigger luggage and in my case, snowboard gear. Buses from the airport only get you to Niigata station. An additional cab ride is needed (600 yen). From the airport, taxi is between 2,500-3-500yen.
Reviewed December 28, 2015
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
7.3
Very good
Tonny from Australia
Solo traveler
2 Single Beds Superior Non-Smoking
Stayed 1 night in October 2013
Great upper class hotel”
Design, comfort, efficient
It was only one day stay, didnt see much of the hotel facilities.
Reviewed October 21, 2013
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
9.3
Exceptional
Geoffrey from United States
Solo traveler
Stayed 1 night in July 2013
Elegant hotel somewhat close to shopping district.”
Breakfast, clean, nice staff
Had a very pleasant night here. Even though I was booked into a smoking room I really couldn't tell that it had been smoked in, so they must do a good job of cleaning it. The location of this hotel is a little bit out of the way - definitely take a cab if you arrive at Niigata station as the walk is quite long. There isn't too much to do right in the area of the hotel but within a very short cab ride or a reasonable walk you can be in central Niigata or at Bandai, the main shopping center. Bandai is a nice place for modern shopping. The staff here were very nice and helpful even though their english was limited. The breakfast is absolutely wonderful and well worth the price.
Reviewed August 02, 2013
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
6.7
Good
Ching from Singapore
Family with young children
2 Single Beds With Sofa Bed Non-Smoking
Stayed 1 night in March 2013
Nice , quiet comfortable room”
Reasonable size room, quiet and great city view
Comfortable stay. Only that it is quite far from the JR station
Reviewed March 29, 2013
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
9.0
Exceptional
Mark from United States
Group
Stayed 2 nights in February 2010
Ana Crowne Plaza Niigata”
The property was in a very good location close to the train and bus terminal in Niigata. It is a very modern and beautiful structure. The in-house dining, bars and shops were outstanding
The only problems we had was with the English speaking abilities of the front desk staff. They had some problem in processing your reservation order and charged me twice on my credit card. They had a junior worker assigned to explain the situation, but his english was poor at best. I will be contacting you regarding this issue very soon.
We traveled in a group of three individuals and all had our own rooms. Our stay in Niigata was quite an experience due to the fact that days we were there, the city saw the heaviest snow fall in 26 years. We were, in most part, snowbound to the hotel. It turned out okay due to the great restaurants and bars located in the hotel. The cocktail lounge on the top floor was very nice and the staff was great. It was hard to get around the city as ground transportation was unavailable due to the road conditions. We managed to do some sightseeing and shopping by the end of the second day. Overall, we had an enjoyable stay at the hotel, I imagine it would have been great if the weather cooperated!
Reviewed February 15, 2010
Thank you for suporting to ANA Crowne Plaza Hotel Niigata. We hope your nice days and be looking forward to you coming to Niigata, Japan in near the future again on occation.
Responded October 23, 2017
ANA Crowne Plaza Niigata
6.7
Good
Otto from Germany
Business traveler
Stayed 3 nights in October 2013
angenehmer Aufenthalt”
das Zimmer, das Frühstück, die Stadt
es war ein angenehmer Aufenthalt. Die Englishkenntnisse der Mitarbeiter sind leider nicht ausreichen.
Reviewed October 29, 2013
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
7.3
Very good
Otto from Germany
Business traveler
Stayed 3 nights in February 2012
angenehmes nettes Hotel”
ausreichend große Zimmer
das Hotel und Personal ist angenehm und freundlich. Nur die Englischkenntnisse des Personals reichen nicht aus.
Reviewed March 01, 2012
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
8.0
Excellent
ayumi from Japan
Family with teens
Standard Twin Room
Stayed 1 night in July 2017
Very good”
子どもが朱鷺メッセでのコンサートに行くために宿泊。朱鷺メッセまで近く、送り迎えに便利でした。
Reviewed July 03, 2017
先日はANAクラウンプラザホテル新潟へお越しいただきありがとうございました。 お客様にとって素敵な旅になっていれば幸いでございます。 ぜひまたの起こしをお待ち申し上げております。
Responded October 23, 2017
ANA Crowne Plaza Niigata
10.0
Exceptional
hitomi from Japan
Business traveler
Stayed 2 nights in September 2013
会議に出席”
高級ホテルが少ない地域ですが唯一納得のホテル
Reviewed December 15, 2016
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
9.3
Exceptional
MACHIKO from Japan
Group
2 Single Beds With Sofa Bed Non-Smoking
Stayed 4 nights in December 2015
快適な滞在”
1.スタッフの気遣い 2.食事 3.イベント
ここ数年、年末年始に利用させて頂いておりますが、快適に利用させて頂きました。 毎年、細やかな気遣いには、感じ入ります。 益々素敵なホテルになってくださる事を楽しみにしております。
Reviewed January 04, 2016
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
10.0
Exceptional
TAKESHI from Japan
Family with young children
Stayed 1 night in August 2014
優秀”
1.市内中心部へのアクセスが良い割にホテル周辺環境は落ち着きがある。 2.施設内はゆったりとしており、エレベーターの利用など館内の移動にもストレスが無い。 3.スタッフの対応は全体的に良好。
大人2人、未就学児2人の計4名での利用だったが、快適に利用できた。 夏休み期間の繁忙期であり、宿泊者のほかにも結婚式らしきイベントなどが見受けられたが、館内が雑然とすることもなく快適に過ごせた。 朝食は6時から利用可と早めの設定であったため、早起きの予定にも合わせやすい。 但し、集中する時間帯には多少の混雑も見られた。 格安チェーンのホテルに比べると当然価格の違いはあるが、その分を補うものは十分に備えていると感じた。
Reviewed August 18, 2014
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
7.7
Very good
Yoshimitsu from Japan
Business traveler
Stayed 1 night in March 2010
水準以上”
JR駅からの近さ。ビジネスホテルとしての価格、設備、清潔さなど水準以上。
朝食が思ったほどメニューもなく、いまいち。
2回目の利用。ビジネスホテルとして割り切るのか、シティホテルの価値を持たせるのか中途半端。地方都市の定宿としてはトータル、価格的にも水準以上だ。
Reviewed April 07, 2010
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
4.0
Pannapat from Thailand
Business traveler
2 Single Beds Superior Non-Smoking
Stayed 1 night in September 2013
ห้องพักมีพอประมาณ อยู่กลางเมือง ไกล้ห้าง”
ห้องพักมีพอประมาณ อยู่กลางเมือง ไกล้ห้าง
ห้องพักมีพอประมาณ อยู่กลางเมือง ห้องพักมีกลิ่นบุหรี่บางๆ แต่เปนห้อง ไม่สูบบุหรี่ เลยทำให้หายใจไม่สะดวก
Reviewed October 10, 2013
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
9.0
Exceptional
Chonnikarn from Thailand
Solo traveler
Stayed 3 nights in April 2010
Stay in Niigata”
not far from Niigata's station, close to walk to Bandai City area. New facility because just renovated.
Couldn't use air conditioner when it's a cold season.
Reviewed April 24, 2010
Thank you for supporting to ANA Crowne Plaza Hotel Niigata. We hope your nice day and be lookinf forward to you come Niigata, Japan in near the future again.
Responded October 23, 2017
ANA Crowne Plaza Niigata
8.4
Excellent
FUNG from Hong Kong
Couple
Stayed 1 night in April 2018
Excellent”
位置方便,房間大, 泊車位置在酒店側, 要步行數分鐘。
Reviewed April 21, 2018
非常感谢您入住新泻全日空皇冠假日酒店,我们非常感谢您在逗留期间接受您的反馈。 能够从新泻市的许多酒店中选择我们的酒店是我的荣幸。 我们很高兴听到您对我们的设施和服务感到满意。 我们希望你留在新泻是宝贵的时间。 我们不断努力进一步改进我们的服务,现在,我们期待在未来再次见到您。
Responded May 16, 2018
ANA Crowne Plaza Niigata
12
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  • Very good location
  • Niigata Highway Bus Terminal is within 0.53 km