Find Hotels in Lubuklinggau, Indonesia

We have been to dafam multiple times but this time was our worst experience with them not having our room ready when we arrived (saying they didn’t have our reservation even though I got a confirmation email from them when I booked through agoda). Some of the staff were polite while a couple were rude and short in their answers to us. The fridge in our room wasn’t working at all and the AC took forever to cool the room down. Would return only because there aren’t any other hotel options with a pool, which our kids love.

I didn't agree if I have to give 3-star rate to this hotel. Maybe not yet. They have to improve their facilities and staff's performance to become the real 3-star hotel. But overall I love staying in this hotel. I was affraid because there always old and dirty hotels in Lubuk Linggau city, and then I found the Burza Hotel. Interior and services almost similar with other modern hotel. But it lack of some facilities which "other hotels" have. Just a small thing like a room sandals/slippers or maybe Ballpoint and papernote in the room, we can't find those things at all. The food is quite good, compated to other hotels in Linggau.

Location was great, having a CFC restaurant, ATM and supermarket right in front of the hotel. Staffs are always pleasant and polite. Room is terribly dirty. Permanent stain on bedsheet. Mosquitoes flying all around the room. Shower area in bathroom dark. I have allergy to dust, and I constantly sneeze, proving the room is not very clean. Nothing you can see with your naked eyes, but its there. Great location cancelled out by dirty room. I understand its a 3 stars hotel, but feel that for the price, at least the room should be clean with no mosquitoes. Will not go back if I can find a better alternative.