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Best hotels & accommodations in San Juan
This place was different level. The service was amazing. From the moment i stepped out of my Uber; every need was met with the utmost attention. Every single employee of this hotel deserves an award. They are all very well informed/trained and curated the most beautiful experience for my girlfriend and I. We will be back every time we visit puerto rico !
We stayed at embassy suites casino and hotel super close to the airport after our cruise! It was fabulous! Customer service was outstanding! We called early when our cruise arrived back and were tired and wanted to lay by the pool while we waited for our 4pm check in. This was not an issue at all. They held our bags and gave us a temporary card pass for the pool while ...
Nothing but great things to say from the friendly staff, to the convenient location, to the yummy cuisine location inside the hotel, infinity pool and spacious hot tub....best stay in San Juan!
Great location if you want the feel of old town Puerto Rico many places to eat and shop at by walking you will love the food and people weather is great can not tell you any thing that you would not like. will come back soon.
Well located hotel right near the waterfront and in old San Juan. Was a pleasant stay
Had a good stay here for a couple nights in a King room. Giant room with multiple TVs, very large patio, and good condition. Had a little kitchenette as well. Good place to be while I found an apartment in San Juan.
Updated room photos needed. Booked a king bed, received two full beds, staff stated they were out of king beds. I had to be moved to another room since the ceiling in my original one was leaking. I was also charged a resort fee at the hotel yet when I booked through Agoda that showed as part of the fees when reservation was paid in full. I will be calling to obtain cre...
Only downfall was the coffee, very weak no alternatives, had to take a Uber to Get a good cappuccino or latte. I would only go back there if they got a good expresso machine like the Marriott casino in Condado.
It was a great place. I will stay here again. The rooms are very comfortable. Loved the casino. Loved sitting outside. And using the pool. I was very happy with it. The service was good the staff was awesome.
We stayed for 1 night and it was fine, small rooms but the place has character, everything a little old but not bad at all, the a/c made alot of noise but wasn't really a issue, the bar was cool but was right next to our room although noise wasn't an issue (apart from a/c), couldn't get the television to receive a good enough picture to watch which was a bit annoying, ...
The room I book from this site was basically a closet. Luckily I was just looking for a place to crash after my long flight so I didn't minnd plus the bed was very comfy. I did walk passed a seaview room that was getting cleaned and they looked better. The building and decor is old an outdated. I really enjoyed the food at the restuarant. Its high quality for the area....
The room started leaking on the ceiling and dripping on my face halfway through the night. The staff told me that you have to leave the AC on freezing mode in order for it to stop (I was sick with a fever), and they refused to move me to another room. The facilities are dated, have no food/water options and there are a ton of security guards and men that stare at you ...
i attended a conference recently at this hotel. the hotel is located close to old san juan and in easy travelling distance to the city. staff were very pleasant and attentive. my room was large and well equipped. all in all a good experience.
location was wonderful: close to the cruise port, many restaurants, perfect place to stay to experience the culture of old san juan. rooms are definitely not the best available. none of the windows open up for you to get fresh air. our room smelled musty, damp, and dusty, so we had to ask a maid to vacuum the entire room prior to our stay. this is not a hotel you would...
The hotel had a pool and hot tub which made the stay very positive. The front desk staff were awesome. Special thanks to Scarlet who was super helpful. The facilities were acceptable. The only complaint was that breakfast was a little crowded at times and the food was sometimes dry. The location and price were excellent.
I was pay one time the total amount of the hotel purchase, five days later I find they over charge me for the fee, even they don't know how to explain to me, then they told me will refund the money back to me, but they never did, you cannot trust this hotel, have to be very very careful
We were very disappointed in the quality of the shower. You could not maintain water pressure or temperature. Everything else was great. The staff was nice. Our room had a good view. Felt the hotel charged a larger fee but delivered less than the quality such a fee should cover.
I got over charged and is dirty
The location of the hotel was good. More than enough bars and restaurants within walking distance. But didn't have to leave the property to have fun at night. Casino on site was fun. There was a sports bar that showed all the football games on Sunday and the lounge was hopping on Saturday night. The staff was very friendly and helpful. Room service came in a reasonabl...
Great experience, a little small (especially the bathroom) but otherwise great. Staff was great. Rich offered plenty of help and even took us out to a local drum music event. Great service~
The resort is near historic old San Juan. The staff is very hospitable and helpfull. The private beach is the main attraction for a relaxing stay. The cuisine in Puerto Rico is top of the scale and so it is in the resort (five restaurants,each with its own particular cousine.
Overall, very good. You cannot beat the location- the beach, convenience stores, restaurants and bars are only a step away and you are paying much less than the vast majority of hotels in the area. The staff was friendly and attentive. The breakfast, however, was underwhelming and the walls are a bit thin with the rooms being so close together. Thus noisy guests can so...
Owner was so nice and took care about everything. Thank you!
My room was fine but the ladies staying across the hallway had the smallest room that I have ever seen in my life. No windows in the room, but that is not all together uncommon there.
The staff were excellent - welcoming, helpful & friendly.
This was a very bad place to stay. Not clean. No water in the shower. Broken toilet. No wifi in the room or in the lobby. The aircond was very cold all the time and made a lot of noise.It was not possible to adjust the temperature. I froze all the time, even with all my clothes on. Many guests complained to the owner and the staff. Nothing happened. They replied very a...
The room was clean, but quite small. The noise from the air conditioner was the main issue for me. Breakfast was included, but the selection was limited to white bread and cereals etc. only.The staff was polite and willing to help with booking daily activities etc. The building itself looks very cute from outside.
It was very clean and staff was grerat
The best place to stay in Isla Verde. Marisol is so kind, helpfull and made me feel very welcome. The house is in a great location, close to the beach, the room and facilities are nice and clean, totally worth for the money. I would defenitely stay here again and I will recomend this place to all of my friends.
Excellent: Staff - all the staff are friendly, helpful, flexible. Special thanks to Carlos from Venezuela, and Yare the manage. Made my stay and experience in PR great by helping me out for planning, often took me to show around or even hang out as friends. Many night outs to La Placitas or the bar nearby. Meals - free breakfast, and tip based dinners every single nig...
Cheapest hotels in San Juan
Excellent: Staff - all the staff are friendly, helpful, flexible. Special thanks to Carlos from Venezuela, and Yare the manage. Made my stay and experience in PR great by helping me out for planning, often took me to show around or even hang out as friends. Many night outs to La Placitas or the bar nearby. Meals - free breakfast, and tip based dinners every single nig...
Great experience, a little small (especially the bathroom) but otherwise great. Staff was great. Rich offered plenty of help and even took us out to a local drum music event. Great service~
The staff were excellent - welcoming, helpful & friendly.
Owner was so nice and took care about everything. Thank you!
Conturce was the best hostel I've ever stayed in. Very clean, spacious, good facilities, conveniently located, and most importantly amazing staffs! I will definitely stay there again!
It was very clean and staff was grerat
My room was fine but the ladies staying across the hallway had the smallest room that I have ever seen in my life. No windows in the room, but that is not all together uncommon there.
The best place to stay in Isla Verde. Marisol is so kind, helpfull and made me feel very welcome. The house is in a great location, close to the beach, the room and facilities are nice and clean, totally worth for the money. I would defenitely stay here again and I will recomend this place to all of my friends.
The hosts were incredibly gracious! They explained the area, the things happening in town, provided maps of local eateries and the bus lines - very friendly folks. The rooms were very, very clean, the bed was super comfy, cable TV was available, the bathroom had a very spacious shower and the bedrooms have 2 AC units that you can control. The home is 2 blocks away from...
Spend one night and are coming back for one more. Close to the airport, but fixed taxi-prices to most places so expensive taxi-rides during our stay that included old San Juan and the Bacardi destillery (Great!). Hotelroom ok, nothing fancy, but no problems. Very strong AC! Reserved the room for $190 two nights but with taxes and fees it ended in $240 for 3 people!! An...
This was a very bad place to stay. Not clean. No water in the shower. Broken toilet. No wifi in the room or in the lobby. The aircond was very cold all the time and made a lot of noise.It was not possible to adjust the temperature. I froze all the time, even with all my clothes on. Many guests complained to the owner and the staff. Nothing happened. They replied very a...
i have nothing to complain. the location was great, the price was reasonable, and services were great too. but if you want to go to old san juan, then it's a bit far away.
i will always use the hotel again on all my future trips to the san juan condado, puerto rico area. i have tried several economical hotels but this one has been the best and i correct is has been the very best. it also includes a nice continental breakfast and the eating area is very clean. the young man serving the clients in the breakfast area was very polite,co...
The room was clean, but quite small. The noise from the air conditioner was the main issue for me. Breakfast was included, but the selection was limited to white bread and cereals etc. only.The staff was polite and willing to help with booking daily activities etc. The building itself looks very cute from outside.
We trusted Agoda.com to have actual knowledge of the establishments they push on their site but that is not the case. We had a Booking Confirmation to this place but when we got there, the hotel doors were chained and padlocked. The owner saw us with our confirmation in hand and could not believe that this happened. The hotel has been closed for renovations since la...
The room I book from this site was basically a closet. Luckily I was just looking for a place to crash after my long flight so I didn't minnd plus the bed was very comfy. I did walk passed a seaview room that was getting cleaned and they looked better. The building and decor is old an outdated. I really enjoyed the food at the restuarant. Its high quality for the area....
Very small room. The whole place needs renovations. I left a pizza out overnight o top of the table and when I woke up, it was infested with bugs. Definitely not worth the money I paid for this hotel.
Pros: very clean, spacious, hot water, walking distance to the beach, well organized, and has a well equipped kitchen (microwave, stove, & refrigerator). Cons: no air conditioning, which I didn’t read when I booked it, so we had to sleep with all windows open; therefore, no privacy and could hear everything that was happening in the neighborhood (cars, dogs, people, ...
Great location. The bed in our room always had what seemed like saw dust when we arrive in the evening. I think it’s coming from the ceiling of the room.
Updated room photos needed. Booked a king bed, received two full beds, staff stated they were out of king beds. I had to be moved to another room since the ceiling in my original one was leaking. I was also charged a resort fee at the hotel yet when I booked through Agoda that showed as part of the fees when reservation was paid in full. I will be calling to obtain cre...
We were very disappointed in the quality of the shower. You could not maintain water pressure or temperature. Everything else was great. The staff was nice. Our room had a good view. Felt the hotel charged a larger fee but delivered less than the quality such a fee should cover.
This hotel was in a great location - across the street from the beach and within walking distance of several restaurants. We felt totally safe, and were happy to wander around looking at the restaurants and enjoying the beach. The pool was also nice. The room was a tad small, and the bathroom had a sliding door, but it had everything we needed. So many usb ports an...
Great location if you want the feel of old town Puerto Rico many places to eat and shop at by walking you will love the food and people weather is great can not tell you any thing that you would not like. will come back soon.
The hotel had a pool and hot tub which made the stay very positive. The front desk staff were awesome. Special thanks to Scarlet who was super helpful. The facilities were acceptable. The only complaint was that breakfast was a little crowded at times and the food was sometimes dry. The location and price were excellent.
I got over charged and is dirty
I was pay one time the total amount of the hotel purchase, five days later I find they over charge me for the fee, even they don't know how to explain to me, then they told me will refund the money back to me, but they never did, you cannot trust this hotel, have to be very very careful
Well located hotel right near the waterfront and in old San Juan. Was a pleasant stay
Everything went smooth and nice with the hotel. Close to port, friendly staff and nice room with view
Had a good stay here for a couple nights in a King room. Giant room with multiple TVs, very large patio, and good condition. Had a little kitchenette as well. Good place to be while I found an apartment in San Juan.
we really enjoyed our stay at coral princess. it's close location to beaches, restaurants and sites were the deciding factors why we chose to stay there. the service was outstanding and helpful, the rooms were clean and tidy, bed was comfy and had a good night sleep. we enjoyed the continental breakfast set up, food was fresh and delicious. we will definately stay...
4-star hotels in San Juan
Nothing but great things to say from the friendly staff, to the convenient location, to the yummy cuisine location inside the hotel, infinity pool and spacious hot tub....best stay in San Juan!
Great location if you want the feel of old town Puerto Rico many places to eat and shop at by walking you will love the food and people weather is great can not tell you any thing that you would not like. will come back soon.
It was a great place. I will stay here again. The rooms are very comfortable. Loved the casino. Loved sitting outside. And using the pool. I was very happy with it. The service was good the staff was awesome.
location was wonderful: close to the cruise port, many restaurants, perfect place to stay to experience the culture of old san juan. rooms are definitely not the best available. none of the windows open up for you to get fresh air. our room smelled musty, damp, and dusty, so we had to ask a maid to vacuum the entire room prior to our stay. this is not a hotel you would...
The location of the hotel was good. More than enough bars and restaurants within walking distance. But didn't have to leave the property to have fun at night. Casino on site was fun. There was a sports bar that showed all the football games on Sunday and the lounge was hopping on Saturday night. The staff was very friendly and helpful. Room service came in a reasonabl...
The resort is near historic old San Juan. The staff is very hospitable and helpfull. The private beach is the main attraction for a relaxing stay. The cuisine in Puerto Rico is top of the scale and so it is in the resort (five restaurants,each with its own particular cousine.
My room was fine but the ladies staying across the hallway had the smallest room that I have ever seen in my life. No windows in the room, but that is not all together uncommon there.
Amazi gm!
Staff always friendly especially when they remember you from a passed stay. El Convento is in a perfect location for walks, dinning, PR history. I’ll recommend el Convento as a top five hotels to stay in San Juan.
What an amazing experience. Second stay at this hotel. I left my ring by accident that costs alot of money and they shipped it to me. Very grateful
Great building, some beautiful decor and fittings, nice staff, and very comfortable rooms. Central location, delicious breakfasts.
Everything went smooth and nice with the hotel. Close to port, friendly staff and nice room with view
As you would expect in a luxury hotel, everything was very expensive. We ordered room service and the portions were tiny and over priced. Food was not good. The Tacos and Tequillas was amazing food, great service and a killer view. There was not much beach in this area but many places to lay out and several different pools and places to relax.
5-star hotels in San Juan
This place was different level. The service was amazing. From the moment i stepped out of my Uber; every need was met with the utmost attention. Every single employee of this hotel deserves an award. They are all very well informed/trained and curated the most beautiful experience for my girlfriend and I. We will be back every time we visit puerto rico !
