Hotel Grandis
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Superior Room - Bedroom Hotel Grandis
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8.5
Excellent
0.6% this month
/10
(2741 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location - Inside city center
  • Kota Kinabalu City Mosque360 m
  • Gaya Street Sunday Market590 m
  • Atkinson Clock Tower660 m
  • Night Market1.07 km
  • Sabah State Museum3.13 km
  • Jesselton Point5.37 km
  • Tanjung Aru Beach5.7 km
  • Manukan Island8.08 km
  • Tunku Abdul Rahman Marine Park8.85 km
  • Mari Mari Cultural Village13.91 km
  • Free Wi-Fi
    2017

    Hotel Grandis

    Suria Sabah Shopping Mall, 1A, Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map

    This property is in high demand!

    Booked 166 times

    "New, comfort, signic sea view &roof top bar, nice band, average food."
    CHUN - 23 October 2017
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent comfort
    8.7 room quality and comfort
    Fantastic breakfast
    86% positive mentions
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Cheaper than 92% of all properties in Kota Kinabalu in the last 24 hoursCompared to 2,420 Kota Kinabalu properties at Agoda for various dates
    Property ranking|Compared to 2,420 Kota Kinabalu properties
    See all rankings
    Room comfort score
    8.7/10
    Location score
    9.0/10
    Cleanliness score
    8.7/10
    Couples review score
    8.6/10
    Better than
    99
    %
    of Kota Kinabalu properties
    Better than
    97
    %
    of Kota Kinabalu properties
    Better than
    97
    %
    of Kota Kinabalu properties
    Better than
    97
    %
    of Kota Kinabalu properties
    Value for money8.3
    Distance to city center2 km
    Location rating9.0
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport5.8 km

    Rooms available at Hotel Grandis

    8.7
    Excellent
    Room comfort & quality
    Deluxe Studio
    Deluxe Studio
    ...
    • Room size: 60 m²/646 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Deluxe City View Room
    Deluxe City View Room
    ...
    • Room size: 45 m²/484 ft²
    • Courtyard view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 34 m²/366 ft²
    • Street view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe City View Family Room
    Deluxe City View Family Room
    ...
    • Room size: 46 m²/495 ft²
    • Courtyard view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 150 m²/1615 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Sea View Room
    Deluxe Sea View Room
    ...
    • Room size: 45 m²/484 ft²
    • Sea view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 150 m²/1615 ft²
    • Executive lounge access
    • 1 queen bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 60 m²/646 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Same Day Use Room from 6PM to 11.59PM (check-in and check-out day on the same day)
    Same Day Use Room from 6PM to 11.59PM (check-in and check-out day on the same day)
    ...
    • Room size: 34 m²/366 ft²
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Shower
    Enter dates to see prices

    What people love about Hotel Grandis

    • 8.0
      Very good
      Location

      "Pros : good location near shopping complex."

      Kon

      |

      28 November 2018

    • 10.0
      Exceptional
      Spaciousness

      "The room is very spacious and very clean."

      Sheryl E.

      |

      30 November 2018

    • 9.6
      Exceptional
      Location

      "Good Location for traveling and shopping"

      In Y.

      |

      10 January 2019

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    More about Hotel Grandis

    More about Hotel Grandis

    10.0
    Exceptional

    "The location was great and room was clean!!"

    ji Y.

    |

    12 August 2018

    An overview

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    Most talked about facilities

    Breakfast
    74 mentions
    Housekeeping
    71 mentions
    Swimming Pool
    64 mentions
    View
    36 mentions

    What they offer

    10.0
    Exceptional

    "One of the best hotel I have stayed in KK."

    KOK V.

    |

    27 December 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal
    Vegetarian
    Kosher

    Restaurants on site

    Rosea Cafe
    Cuisine:International, Local, Malaysian
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Hotel Grandis from real guests

    Overall rating
    8.5
    Excellent
    From 3081 reviews
    Provided by verified guests of
    Agoda Reviews (2741)Booking.com Reviews (340)
    Rating via Agoda8.5
    /
    10
    Excellent
    0.6% this month
    Cleanliness8.7
    Facilities8.2
    Location9.0
    Room comfort and quality8.7
    Service8.4
    Value for money8.3
    High score for Kota Kinabalu
    Rating
    9+ Exceptional (691)
    8-9 Excellent (369)
    7-8 Very Good (466)
    6-7 Good (133)
    <6 Below Expectation (118)
    Time of the year
    Mar - May (421)
    Jun - Aug (467)
    Sep - Nov (523)
    Dec - Feb (366)
    All guests (2741)
    All room types
    All languages

    Show reviews that mention 

    Showing 1777 verified guest comments
    12345
    10.0
    Exceptional
    Nik from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in July 2019

    Exceptional”

    Friendly staff (All of them...can't name it all). Great view from the rooftop bar, the hotel is next to a mall. All it needs is a proper smoking area for in-house guess who smokes. Other than that, it is all good.

    Reviewed July 05, 2019
    9.6
    Exceptional
    Debra from Australia
    Family with young children
    Superior Room
    Stayed 3 nights in July 2019

    Exceptional”

    Overall an excellent hotel to stay in. A real standout is the very friendly and efficient staff. They were very helpful and always smiling.

    Reviewed July 13, 2019
    8.8
    Excellent
    KHOO from Malaysia
    Business traveler
    Deluxe City View Room
    Stayed 3 nights in March 2019

    Great stay”

    Spacious and clean room(twin deluxe), super good location of the property which is attached to Suria Sabah and within 5 mins walk to the pier to catch up boats to nearby islands-hopping tour. There are also some eateries located by the roadside which is nearby the hotel. Also not forgetting the friendly and helpful staffs. We had a great stay here

    Reviewed March 31, 2019
    9.2
    Exceptional
    Nur from Singapore
    Family with teens
    Deluxe Sea View Room
    Stayed 2 nights in March 2019

    Good location, clean and great seaview ”

    It is located 5 min away from Jesselton Jetty, connection to the Suria Sabah shopping mall at Level 1. Rooms with seaview is really nice to get. Huge room, and great wifi. Housekeeping was fast. Breakfast was really good, filled with varieties and good, fast service. However, the lobby was small and the pool at the rooftop floor was small as well. The sharing of space of the bar and the pool is not ideal.

    Reviewed March 23, 2019
    10.0
    Exceptional
    Diana from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in July 2019

    Excellent affordable hotel in perfect location”

    The view from my Deluxe room was spectacular. The size of the room is much larger than most available in Malaysia. Food - yummy! Staff - Friendly!

    Reviewed July 11, 2019
    8.4
    Excellent
    Zjen from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in December 2018

    service attitude and standard need to be raised”

    Breakfast choices were good, not to say bad or superb; just alright. However, the service provided by the morning staff were not so in par with the 4-stars rated hotel and the nice surroundings. They were inattentive, perhaps even rude from my point of view when I see a staffer just merely answered an old man's question who couldn't even barely walk properly without going further to help him out. These are the little things the staff could stretch out to do to make the hotel reputation better and the visitors to have even memorable experience.

    Reviewed January 03, 2019
    8.8
    Excellent
    Jay from Australia
    Group
    Deluxe City View Family Room
    Stayed 3 nights in December 2018

    Great Location ”

    Location is ideal as the hotel is connected to the Suria Sabah Mall and only a short 2-minute walk to the Jesselton Jetty. Rooms are clean and very spacious but the window to 1 of our rooms looked directly at a wall. Definitely request a room with a view. Love the view from the rooftop pool and bar. Staff were generally friendly, but I found the staff at breakfast service to be less enthusiastic.

    Reviewed January 02, 2019
    9.2
    Exceptional
    Huzaima from Singapore
    Family with young children
    Deluxe City View Room
    Stayed 2 nights in December 2018

    Huge room in superb location”

    Our deluxe room was at the corner so it was very big. Huge floor to ceiling windows (cannot be opened) with lots of natural light. It's situated at Suria Mall so it was very convenient to get anything. Walking distance to the market as well.

    Reviewed December 30, 2018
    8.0
    Excellent
    Kon from Malaysia
    Family with teens
    Deluxe City View Family Room
    Stayed 1 night in November 2018

    Rooms for improvement”

    Pros : good location near shopping complex. The room we stayed in is spacious with reasonable TV reception. Breakfast not bad with variety but still needs to be improved. TQ for the birthday cake sent to our room just to offset the delay caused.The cons are that the check in at 3pm was very slow as we had to wait for 40 minutes just to get our room ready .This needs immediate attention from the housekeeping department. We saw a couchcroach crawling around the toilet area which we suspected was from the basin as the basin gone missing.

    Reviewed November 28, 2018
    8.0
    Excellent
    terence from Malaysia
    Family with teens
    Deluxe City View Family Room
    Stayed 1 night in November 2018

    Great location but overrated”

    Pros - location next to Suria mall, infront the sea. Staffs were friendly and helpful. Room were cosy and big. Cons - Everything in toilet were broken. Maintenance team didn’t do their job properly. Parking facility wasnt user friendly at all need pay rm10 per day plus need call hotel staff open the barrier of “road side parking space” everytime u go out and come back. No proper sign also. Very troublesome . Food was good but staffs for breakfast were busy to set up tables for function after breakfast after 9am. They didnt bother to entertain hotel in house guess at all. No replenishment for food after 9.30am. Overall this hotel is overrated.

    Reviewed November 14, 2018
    9.2
    Exceptional
    PO-HUNG from Taiwan
    Couple
    Deluxe Sea View Room
    Stayed 2 nights in November 2018

    Good position”

    We stayed here for two nights in the ocean view room. The room is quite big beyond our imagination. The location is good and just beside a big shopping mall. The breakfast is delicious with multiple choices. We used the gym on the roof floor and it was good with a complete set of equipment. The only thing we felt might need to improve is the light of restroom because it's a little bit too dark. In general, this is a good hotel in a good position and the view of the ocean makes you completely relax.

    Reviewed November 08, 2018
    8.4
    Excellent
    SYANDRA from Brunei Darussalam
    Couple
    Superior Room
    Stayed 3 nights in September 2018

    PLEASANT STAY”

    It was a spacious deluxe room with iron, kettle and essential toiletries. Wifi was fast and reliable. Mostly the room was clean although some areas were dusty. Walking distance to suria mall. Required 100myr deposit and 10myr/night tourist tax.

    Reviewed September 14, 2018
    5.6
    Hisham from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in July 2019

    Specifically for Chinese Tourist!”

    This hotel is built on 1 purpose only..to cater to Rich Chinese Tourists. Exorbitantly high priced and definitely make,us fellow local Malaysians especially Malays feels low rated

    Reviewed July 20, 2019
    4.8
    Christopher from Thailand
    Couple
    Superior Room
    Stayed 2 nights in April 2019

    Acceptable”

    Room we booked was not available on arrival And had to settle for separate beds. Because we booked on Agoda we were not eligible for breakfast nor would they give us an option for it after. Not impressed with services for high price.

    Reviewed April 13, 2019
    9.6
    Exceptional
    Nazrul from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in May 2019

    Best Hotel In Town”

    There awesome pool with infinity view. Side of Suria Mall that also safe walkway if you're watching midnight movie. Easy to get Restaurant and you should try the room service

    Reviewed June 26, 2019
    10.0
    Exceptional
    Ai from Brunei Darussalam
    Family with teens
    Deluxe Sea View Room
    Stayed 1 night in June 2019

    Great location with spacious room”

    Great hotel location with shopping center attached. Room is very spacious, clean and we enjoyed the seaview room. staff is very helpful. Will definitely stay here again.

    Reviewed June 12, 2019
    10.0
    Exceptional
    ANDREW from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in March 2019

    Nice and worth to Stay”

    Enjoy my stay. Will come back surely if able to get the better rate. Convenient hotel with just next door of big shopping mall.

    Reviewed June 07, 2019
    10.0
    Exceptional
    Shirley from Canada
    Solo traveler
    Superior Room
    Stayed 4 nights in May 2019

    Waterfront with AMAZING rooftop pool”

    Ideal location. Great spacious rooms. VERY helpful and friendly staff. Spectator sunsets from rooftop. Beside Mega Mall. Recommend if stay in KK Close to fish and othe markets

    Reviewed June 05, 2019
    10.0
    Exceptional
    changhoon from South Korea
    Solo traveler
    Deluxe Sea View Room
    Stayed 3 nights in December 2018

    good”

    good

    Reviewed May 29, 2019
    9.2
    Exceptional
    Cxy from Malaysia
    Group
    Deluxe City View Family Room
    Stayed 1 night in April 2019

    Great Location”

    We booked 4ppl bedroom, The room is out of expected. Overall same as picture spacious, clean, convenient.

    Reviewed May 21, 2019
    12345
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    • Exceptional location
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