Hotel Ibis Lanzhou Zhangye Road
Hotel Ibis Lanzhou Zhangye Road
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Single Bed Room - Guestroom Hotel Ibis Lanzhou Zhangye Road
Single Bed Room - Guestroom
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Lobby Hotel Ibis Lanzhou Zhangye Road
Lobby
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Lobby Hotel Ibis Lanzhou Zhangye Road
Lobby
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Interior view Hotel Ibis Lanzhou Zhangye Road
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Excellent
Location
8.6
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Hotel Ibis Lanzhou Zhangye Road

Excellent location
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Very good
From 81 reviewsSee what guests said
7.6
  • Air conditioning

  • Bar

  • Laundry service

  • Safety deposit boxes

Room choices
7.8
Very good
Room comfort & quality
King Bed Room
King Bed Room
...
  • City view
  • 20 m²/215 ft²
  • 1 king bed
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Single Bed Air Conditioning Room
Single Bed Air Conditioning Room
...
  • City view
  • 18 m²/194 ft²
  • 1 queen bed
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Deluxe Twin - 2 Double Beds
Deluxe Twin - 2 Double Beds
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds
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Deluxe Double Room
Deluxe Double Room
...
  • Shower
  • 1 king bed
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Family Room
Family Room
...
  • Shower
  • 1 king bed
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Deluxe King Bed
Deluxe King Bed
...
  • City view
  • 20 m²/215 ft²
  • 1 king bed
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Single Bed Room
Single Bed Room
...
  • City view
  • 15 m²/161 ft²
  • 1 single bed
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Twin Bedroom
Twin Bedroom
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds
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Business Twin Room
Business Twin Room
...
  • Shower
  • 2 single beds
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1 King Bed Room
1 King Bed Room
...
  • 18 m²/194 ft²
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Real reviews from real guests

Agoda Reviews (81)Booking.com Reviews (19)
7.6
Very good
From 81 reviews
Cleanliness7.9
Facilities6.5
Location8.6
Room comfort and quality7.8
Service7.5
Value for money7.5
Provided by verified guests of Agoda
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Showing 76 verified guest comments
1234
9.2
Exceptional
Liting from China
Family with teens
Twin Bedroom
Stayed 3 nights in February 2018
Quiet and nice place in the busy street”
small but very clean, very nice furniture and excellent decoration! Good location!!
Reviewed February 23, 2018
4.4
Yu from Singapore
Family with teens
Family Room
Stayed 1 night in November 2017
Rat in my room”
Not to destroy the name of the hotel, but i think the building somehow need to tear down and rebuild. The staff is very good and trying very hard to satisfy all customer. But there are some accident which cannot be avoid. and all happened during my 2 days stayed. 1st: Television not working in my room and the staff cannot do anything about it. 2nd: while i was bathing, the rat came out to play on my bath which freak me out. Luckily the staff help to change my room but still... paranoid~ 3rd: the hot water pipe burst on my 2nd day staying, so i cannot bath for that night. Lucky it was winter time so din sweat much. but they managed to fix it, so i could get a hot shower the next morning.
Reviewed November 13, 2017
6.4
Good
Julia from United States
Solo traveler
Single Bed Room
Stayed 3 nights in October 2017
Very Unhelpful Staff”
I felt like the Ibis was okay. The rooms were clean enough and the lobby is gorgeous. (The breakfast was also quite lovely.) The location is also great, so this is a borderline "would I recommend it or not" kind of review. What annoyed me most was that the staff was quite unhelpful. I speak Mandarin fairly well, so would ask for directions and they'd either refuse to give them to me, or give me half-way directions (like they'd note a bus line to get somewhere...but wouldn't specify the stop even if I asked, or mention that you needed to change lines, etc. etc. Note, again, that I was using Mandarin - they spoke no English - so it wasn't like I was asking them anything that tedious!) It was frustrating!
Reviewed October 12, 2017
7.6
Very good
Amy from Australia
Solo traveler
King Bed Room
Stayed 2 nights in September 2017
Comfortable accommodation near the Pedestrian street”
First the good - this place is in a really convenient location, just off the Pedestrian Street. It is clean and comfortable and is good value accomodation, particularly considering there is not as many choices available to foreigners in Lanzhou. While staff spoke very little English, they tried to be as helpful as they could and we got by with translation apps. Now the bad- I was woken up at 1AM on my second night at the hotel by a male staff member who demanded I pay ¥400 'deposit'. While I was not charged the full amount for the two nights when I checked in, I had assumed I would pay the difference when I checked out (this is not an uncommon practice elsewhere). Worse still, I heard him attempt to enter the room as I was getting out of bed. Thankfully, I had the chain on the door. As a solo female traveller, I find this behaviour by hotel staff completely unacceptable. For this reason alone, I couldn't recommend it to a friend. The hotel was also not accessible by taxi and the website doesn't give useful information on where to be dropped off or how to get there - my taxi driver and I had to ask a passer-by for help finding it.
Reviewed September 11, 2017
7.6
Very good
Kheng from Singapore
Couple
Single Bed Air Conditioning Room
Stayed 1 night in August 2017
Good location but not along main road some kind of smell in toilet otherwise clean”
Location very close to Pu sin Jia ( shopping street)
Reviewed August 31, 2017
10.0
Exceptional
Le from Singapore
Couple
King Bed Room
Stayed 2 nights in July 2017
Nice location”
The hotel is located at a very nice place and at the center of the city. It is very convenient to find a lot of eateries around, and transportation such as bus stops is near by as well.
Reviewed August 21, 2017
9.2
Exceptional
yun from South Korea
Solo traveler
Single Bed Room
Stayed 1 night in April 2015
Location!”
Center of the city and very good stay!
Reviewed February 13, 2016
9.0
Exceptional
Vedran from Croatia
Solo traveler
Single Bed Room
Stayed 1 night in December 2015
Excellent location and room but no spoken English”
Location, comfort, cleanliness
This hotel has excellent location, just few steps away from Zhangye Road - main pedestrian shopping street. Typical Ibis hotel - comfortable, clean and warm room. Good free wifi. The only downside is that nobody spoke English and it was difficult getting any information. The staff tried hard but they should speak some basic English this being an international hotel chain.
Reviewed December 14, 2015
6.7
Good
Pei from Singapore
Group
Deluxe Twin - 2 Double Beds
Stayed 1 night in October 2015
Decent room, acceptable cleanliness, good location”
Decent room, acceptable cleanliness, good location
I can't remember much about the room. It is quite the usual Ibis standard room. Of course slightly worse than what you get in Europe but not to the unpleasant level. I can only remember the staff at the counter doesn't seem to be friendly at all. Location is near to the shopping street where you can find food and all shopping centres.
Reviewed December 05, 2015
6.7
Good
Pei from Singapore
Group
King Bed Room
Stayed 1 night in October 2015
Decent room, acceptable cleanliness, good location”
Decent room, acceptable cleanliness, good location
I can't remember much about the room. It is quite the usual Ibis standard room. Of course slightly worse than what you get in Europe but not to the unpleasant level. I can only remember the staff at the counter doesn't seem to be friendly at all. Location is near to the shopping street where you can find food and all shopping centres.
Reviewed December 05, 2015
8.0
Excellent
WEI-TE from Taiwan
Solo traveler
Deluxe Twin - 2 Double Beds
Stayed 2 nights in August 2015
Good”
Good
Reviewed August 29, 2015
8.0
Excellent
JAN from United Kingdom
Couple
Deluxe Twin - 2 Double Beds
Stayed 1 night in August 2015
Perfect for our travel-base”
Helpful staff, great location, very comfortable
Great. We travelled Gansu, Gannan and NE Qinghai and used Lanzhou as our base and travel hub. Each time we came back we stayed at the Ibis. It was little more than some of the rural hostels we'd stayed in but it was outstanding value for money. The beds and the room were very comfortable. Everything was clean and worked well. The breakfasts were nice and not too oily (like Chinese breakfasts usually are). The staff were helpful. Location was perfect, just off the pedestrian street, a food street and 5 min walk from the river with nice views of the temple complex opposite. Although not a lot there for tourists, Lanzhou is genuinely friendly and polite and we enjoyed it. TIP: Hotel is hard to find - at the southern end of narrow DaZhong Alley, nearly on the ZhangYe Road pedestrian street - a lot of taxis won't want to go there (they will pick you up to take you to the airport only). Best to take a bus (for example 31 from Lanzhou West train station) to pedestrian street (BuXing Jie) and walk to DaZhong Alley on the North side of the street.
Reviewed August 25, 2015
5.0
Yeow from Malaysia
Couple
Deluxe Twin - 2 Double Beds
Stayed 2 nights in July 2015
Poor front desk service. ”
Location is perfect.
Reviewed August 24, 2015
7.3
Very good
Daniel from Germany
Couple
Single Bed Room
Stayed 1 night in August 2015
Disappointing breakfast”
WiFi, clean bef
Breakfast bad, almost no cold water on 7th floor, else was good!
Reviewed August 05, 2015
7.7
Very good
Ryan from China
Couple
Single Bed Air Conditioning Room
Stayed 2 nights in July 2015
Value”
Breakfast location cleanliness
Breakfast buffet was good value. One staff member went out of his way to help us. Overall a clean basic hotel in a good location on the walking street and near the pagoda pavilion.
Reviewed July 20, 2015
5.0
bryan from United Kingdom
Couple
Single Bed Room
Stayed 1 night in July 2015
Design is Appalling”
Location if you like local noodle restaurants
The hotel is very well hidden from its street address but in fact is very close to the pedestrianised shopping street. The size and design of the rooms is its big problem, judging by our room. The sound insulation is minimal; it seemed people in the corridor were in the room as were the occupants of the next room when they used their bathroom. The room is so small that there is nowhere to put two suitcases and the bed was so close to one wall , less than 25 cms, that getting into bed was difficult. This was compounded by the choice of wall finish, which was the rough sand textured finish fashionable in the 1960s but works like sandpaper to graze any part of the body that touches it.Even worse was that the only clothes hanging space was at the narrowest point beside the bed so the 25cm was not a true measure. The bathroom looks spacious in comparision but again the design was weak. The shower control was just to one side as you used the shower so you would easily knock the control with your body or hands. The door of the bathroom has a ball catch closure, which requires you (and the next door room)to bang the door shut. Overall a big disappointment。 On balance Iprefer the rooms provided by the Chinese chains, eg Green Tree, Jiajiang,Hanting etc.
Reviewed July 11, 2015
5.7
Meng from Singapore
Group
Deluxe Twin - 2 Double Beds
Stayed 2 nights in June 2015
An overrated hotel”
Location to many good food stall and is close to pedestrain mall.
The hotel is oviously under staff. Some requests need to be self service at the counter.
Reviewed July 04, 2015
7.7
Very good
Chien from Malaysia
Business traveler
Single Bed Room
Stayed 1 night in June 2015
small room”
helpful n polite staff
small room no access to taxis/cabs
Reviewed June 24, 2015
7.3
Very good
Chien from Malaysia
Business traveler
Single Bed Room
Stayed 4 nights in June 2015
very small room ... ”
nothing much actually
only inconvenience is that the taxis will not drop u at the hotel lobby. for travellers with heavy luggages, u will have to walk along distance to find the hotel near to night markets very very small room booked a king bed room but ended up with a queen bed room feel that its a bit over priced staff were helpful and polite tho
Reviewed June 24, 2015
6.7
Good
Won from Malaysia
Group
Deluxe Twin - 2 Double Beds
Stayed 1 night in June 2015
Bed is Comfortable”
Clean, room is big, air-cond is cold
Overall is satisfaction. Just that I personally don't like the shower partition because there is no place for me to put my own shower gel and shampoo
Reviewed June 23, 2015
1234
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