Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
7-2-9 Ueno Taito-ku Tokyo, Ueno, Tokyo, Japan, 110-0005
Highlights
Good and nearby JR station, very convenient to go everywhere
A lot of restaurant and stores nearby.
Modern hotel with full of amenity kits
And there is laundromat, very useful for solo traveler
Facilities
Free Wi-Fi
Front desk [24-hour]
Luggage storage
Laundry
Non-smoking rooms
Air conditioning in public area
Elevator
Heating
About us
Hotel RESOL Ueno features panda-themed decor inspired by Ueno Zoo, blending luxury with traditional culture through heated bathroom mirrors. Its prime location offers easy access to attractions like Ueno Park, making it perfect for two travelers exploring Tokyo's heritage. Hotel RESOL Ueno, located in the vibrant Ueno district, offers a rich cultural experience with nearby parks, museums, and street markets. Ideal for two travelers, the hotel features 24-hour check-in and attentive front desk service. Rooms include air conditioning, complimentary Wi-Fi, and a refrigerator. Enjoy refreshing showers with high-quality toiletries. A short walk away, Ameyoko Shopping Street and Kappabashi Street provide exciting shopping and a glimpse of local life, perfect for adventure seekers and culture enthusiasts. [Some content may be Generative AI assisted. Inaccuracies may occur.]
This property is in high demand!
32 travelers have booked today.
Location 9.5
Cleanliness 9.2
Service 9.1
Value for money 8.8
Based on 8,230 verified reviews
Location
9.5
Cleanliness
9.2
Service
9.1
Value for money
8.8
Facilities
8.7
"The room is bigger than most hotels in Japan, very spacious."
"They even provide face masks which I greatly appreciated."
"I loved the room amenities available to you in reception."
"Lovely, comfortable and clean room in great location."
"Thank you for making our stay so wonderful and memorable!"
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Nearest transportation options
•
Ueno Subway Station is within 0.11 km
•
Inaricho Subway Station is within 0.48 km
See map
9.5Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 253 places in walking distance!
Walkable places
Tokyo Bunka Kaikan
240 m
The Ueno Royal Museum
280 m
Kokuritsu Seiyo Bijutsukan
300 m
National Museum of Western Art
310 m
Shiki Masaoka Memorial Baseball Park
320 m
Popular landmarks
Ueno Park
420 m
Asakusa
1.7 km
Sensoji Temple
1.7 km
Tokyo Skytree
3.0 km
Ginza
4.7 km
Closest landmarks
Gurunavi Information Lounge Ueno
140 m
B-Kick X
310 m
Biseidoh
350 m
Saigō Takamori Statue
370 m
Blue Whale Full Size Model
370 m
Good to know
Value for money
8.8
Location rating
9.5
Nearest airport
Haneda Airport (HND)
Distance to airport
18.2 km
Rooms available at Hotel RESOL Ueno
Room photos and details
Standard Semi Double Non-Smoking
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Room size: 15 m²/161 ft²
1 semi double bed
1 semi double bed
Enter dates to see prices
Room photos and details
Twin Room Non-Smoking
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Room size: 20 m²/215 ft²
2 single beds
2 single beds
Enter dates to see prices
Room photos and details
Concept Single Room
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Room size: 15 m²/161 ft²
1 single bed
1 single bed
Enter dates to see prices
Room photos and details
Concept Double Room with Small Double Bed
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Room size: 15 m²/161 ft²
1 double bed
1 double bed
Enter dates to see prices
Room photos and details
Single Room Non-Smoking
...
Room size: 15 m²/161 ft²
1 double bed
1 double bed
Enter dates to see prices
Room photos and details
Moderate Single Room
...
Room size: 15 m²/161 ft²
Enter dates to see prices
Room photos and details
Moderate Semi-double Room
...
Room size: 15 m²/161 ft²
1 double bed
1 double bed
Enter dates to see prices
Room photos and details
Twin Room
...
Room size: 20 m²/215 ft²
2 double beds
2 double beds
Enter dates to see prices
Room photos and details
Single Room Non-Smoking
...
Room size: 15 m²/161 ft²
1 single bed
1 single bed
Enter dates to see prices
Room photos and details
Moderate Semi-double Room
...
Room size: 15 m²/161 ft²
Enter dates to see prices
Frequently asked questions
While staying at Hotel RESOL Ueno, indulge in your evening or night out at BISTRO-YA, Club Juliet, and Lady's Shot Regina to make the most out of your nightlife.
Verified past guests that have stayed at Hotel RESOL Ueno had an average nightly stay of 3 nights at this property.
Hotel RESOL Ueno's most popular month where verified guests travelers have stayed the most is in December.
Enjoy the convenience of easy payment at Hotel RESOL Ueno which supports up to 8, with payment card options such as American Express, Cash, Discover Card, Visa, and MasterCard.
64.0% of our verified guest evaluations have given an optimistic review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel RESOL Ueno down in the review section.
Past solo travelers that have stayed at this property have given Hotel RESOL Ueno an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Past families with young children that have stayed at this property have given Hotel RESOL Ueno an average rating of 8.7. You can look up more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Hotel RESOL Ueno an average rating of 9.1. You can check out more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given Hotel RESOL Ueno an average rating of 9.1. You can look up on more comprehensive customer testimonials, and remarks for this property down in the review section.
Shopping options in Hotel RESOL Ueno’s Ueno neighborhood include Ameyoko Shopping Street.
More about Hotel RESOL Ueno
Hotel RESOL Ueno
Hotel RESOL Ueno is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at Hotel RESOL Ueno, with its exceptional location right in the city center. Hotel RESOL Ueno offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundromat provided on-site. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff. Each guestroom at Hotel RESOL Ueno is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, bottled water and instant coffee in some rooms for when you feel like it is needed. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 6.7 km away.
Reasons to stay here
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
Show less
Amenities and facilities
Excellent8.7
Facilities
Languages spoken
English
Japanese
Internet access
Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas
Dining, drinking, and snacking
Vending machine
Services and conveniences
Air conditioning in public area
Elevator
Heating in public area
Laundromat
Luggage storage
Smoke-free property
Smoking area
Cleanliness and safety
Face coverings on staff
Hand sanitizer
Access
CCTV in common areas
Check-in [24-hour]
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailablePets allowed
Safety/security feature
Smoke alarms
Available in all rooms
Air conditioning
Bathtub
Free bottled water unavailableFree bottled water
Non-smoking
Towels
TV
Location
7-2-9 Ueno Taito-ku Tokyo, Ueno, Tokyo, Japan, 110-0005
Exceptional9.5
Location
Airports
Haneda Airport (HND)
18.2 km
Narita International Airport (NRT)
55.9 km
Public transportation
Ueno Subway Station
110 m
Inaricho Subway Station
480 m 10 min walk
Hospital or clinic
Biseidoh
350 m
Shopping
Ameyoko Shopping Street
460 m
Convenience store
Family Mart
100 m
Cash withdrawal
ATM
160 m
What's nearby
Popular landmarks
Ueno Park
420 m
Asakusa
1.7 km
Sensoji Temple
1.7 km
Tokyo Skytree
3.0 km
Ginza
4.7 km
Tokyo Tower
6.8 km
Shinjuku Gyoen National Garden
6.8 km
Meiji Jingu
8.2 km
Tokyo Metropolitan Government Building observation room
8.2 km
Shibuya Crossing
9.2 km
Nearby landmarks
Ueno Subway Station
110 m
Gurunavi Information Lounge Ueno
140 m
Tokyo Bunka Kaikan
240 m
The Ueno Royal Museum
280 m
Kokuritsu Seiyo Bijutsukan
300 m
B-Kick X
310 m
National Museum of Western Art
310 m
Shiki Masaoka Memorial Baseball Park
320 m
Ueno no Mori Sakura Terrace
320 m
UENO3153
340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
・No daily cleaning service is provided during consecutive stays. Cleaning is available for an additional fee of JPY 1,500.
・For long stays, cleaning will be provided every 4 nights.
When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Check-in until: 22:00
The property
Year property opened: 2020
Number of floors: 10
Number of rooms : 114
Reviews of Hotel RESOL Ueno from real guests
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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of
8.9
Excellent
Recent ratings trend
10 most recent verified ratings received by the property
Location score 9.5 out of 10 and is a high score in Tokyo
Location9.5
Cleanliness score 9.2 out of 10 and is a high score in Tokyo
Cleanliness9.2
Service score 9.1 out of 10 and is a high score in Tokyo
Service9.1
Value for money score 8.8 out of 10 and is a high score in Tokyo
Value for money8.8
Facilities score 8.7 out of 10 and is a high score in Tokyo
Facilities8.7
High score for Tokyo
Rating
9+ Exceptional (1,667)
8-9 Excellent (429)
7-8 Very Good (363)
6-7 Good (81)
<6 Below Expectation (105)
Review summary
Powered by OpenAI
The hotel boasts the best location for easy transportation, just steps away from Ueno or Keisei Ueno station and only 45-minute train ride from Narita Airport. Guests rave about the friendly staff, always ready to assist with queries. Rooms are clean and tidy, with a spacious bathroom and bath salts provided. The comfortable beds come with a warm and cozy comforter ensuring a good night's sleep. The hotel is also quiet and perfect for a restful stay.
The room size may be small for some guests, requiring rearrangement to open luggage.
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Show reviews that mention
Location
Mentioned in 413 reviews
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99% Positive
Cleanliness
Mentioned in 239 reviews
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79% Positive
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20% Unfavourable
Room size
Mentioned in 234 reviews
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22% Positive
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77% Unfavourable
Service
Mentioned in 202 reviews
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82% Positive
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17% Unfavourable
Bathroom
Mentioned in 92 reviews
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71% Positive
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28% Unfavourable
In room amenities
Mentioned in 73 reviews
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89% Positive
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10% Unfavourable
Room comfort
Mentioned in 71 reviews
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81% Positive
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18% Unfavourable
Breakfast
Mentioned in 69 reviews
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73% Positive
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26% Unfavourable
Value for money
Mentioned in 69 reviews
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68% Positive
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Showing 2,645 verified guest comments
Changed to review page 1
8.8
Excellent
Carolyn from Singapore
Solo traveler
Standard Semi Double Non-Smoking
Stayed 1 night in November 2025
“Clean & welcoming”
Stayed a night here during a stopover in Tokyo. Hotel is new, clean and welcoming especially after a long haul flight. It's less than a 5min walk from Ueno station (Asakusa exit). I landed in Narita and caught the Keisei Skyliner directly into Keisei Ueno station. After exiting the gates, follow the signs to get to exit 9 and then to locate the Asakusa exit.
Upon entering the hotel I was greeted by Sakura the cute little bot roaming around the lobby. Checkin was quick as I had already prepaid for my room.
Rooms are small but well furnished and clean, no musty smell. There's a room and fabric freshener spray provided in the room as well. Due to the space, it may be a slight challenge to open more than one luggage. Bed was firm with comfy pillows - had the best sleep in the entire week considering I was jet lagged. Bathroom came with a bathtub shower combo and the full set of shower toiletries. At the lobby area, you'd be able to help yourself to additional toiletries from toothbrushes, bath salts to face masks. The hotel also offer guests complimentary beverage and refreshments on the 1st floor and ample seating to enjoy your snack. Lovely place and I would definitely be back. Paid around *** for the night, prices seem higher due to the busy Nov period. Plenty of good eats within a short stroll from the hotel.
Reviewed November 27, 2025
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10.0
Exceptional
Shafik from Malaysia
Couple
Standard Semi Double Non-Smoking
Stayed 4 nights in September 2025
“Highly Recommended!”
I had a wonderful stay at Hotel Resol Ueno! The location is absolutely strategic — right next to JR Ueno Station and just about a 5-minute walk to the lively Ameyoko market. It’s also very convenient to access the Keisei Skyliner, Ginza Line and Hibiya Line, making it a perfect hub for exploring Tokyo.
The hotel itself is very clean, neat and comfortable. I loved how refreshing the shower spray felt, especially in the hot weather. They also provide laundry facilities to wash and dry clothes, which was a huge plus for travelers. Another highlight is the cozy lobby area where guests can chill and enjoy complimentary pastries and soup — such a thoughtful touch!
This year marks their 5th anniversary, and it’s easy to see why the hotel has earned such a strong reputation. With a perfect mix of comfort, convenience, and warm hospitality, Hotel Resol Ueno truly made my Tokyo trip memorable. Highly recommended!
Reviewed September 09, 2025
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10.0
Exceptional
Jee from Malaysia
Family with young children
Standard Semi Double Non-Smoking
Stayed 7 nights in October 2025
“Modern, Clean and Excellent location”
The lack of photos on Ueno Resol Hotel's profile page is a disservice to the wonderful character of the hotel! Rooms are typical Tokyo sizes but spacious bathroom, tastefully decorated and thoughtful room layout made this a great stay. The staff was always present and willing to help - all spoke good English the week we stayed there. The common area on the ground floor was beautifully decorated Halloween theme during our early October stay.
Additionally, they had well organised guide books with very good recommendations of food and attraction.
We had the breakfast too one morning and was delicious. I love how they had ample choice or tea and soups throughout the day.
Lastly, location is superb. Just 3mins walk from Ueno station (metro and JR lines) and a lots of food and bars in the area! Definitely worth returning!
Reviewed October 16, 2025
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8.4
Excellent
Pei from Singapore
Solo traveler
Moderate Semi-double Room
Stayed 1 night in March 2026
“Comfort in a small space”
Lobby service:
There's dried soup cubes from Soup Tokyo, pastries/muffins, coffee and tea options for guests to consume between 10.30am to 9pm. We just need to self-service.
Wide range of amenities are also available for you to pick up at the lobby (toothbrush, toothpaste, face mask, bath salts, etc.,).
Room:
Space is rather small and requires skilful arrangement and placement of luggage (if you have large or more than 1). Most of the time, my luggage is kept closed and standing. Toilet is of typical Japan hotel size with good water flow and temperature control. Bed was comfortable. Wished I could have stayed a few more days rather than just 1 night on two occasions. They allowed me to keep one of my luggage with them over a few days as I will be returning to the same hotel again for another stay.
Neighbourhood:
Close proximity to JR Ueno Station and a slightly further walk to the Skyliner station. If coming from Skyliner station, just keep to the pavement walk along the outside of the JR Ueno station.
Unsure:
Can't remember if self-service laundry is available here, but I did not find any indications of where the laundry room is located. Guess there isn't one.
Reviewed March 24, 2026
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10.0
Exceptional
Rohazida from Malaysia
Family with teens
Standard Semi Double Non-Smoking
Stayed 4 nights in January 2026
“Great stay, near Ueno Station and Keisei Skyliner”
We had a great 5 night stay in Resol Ueno. We had previously stayed in Shinjuku and Asakusa during our visits to Tokyo and this was our first time choosing to stay in Ueno. Area was good and access to the Ueno Station was flat and easy. Once we discover the Iriya Exit from the station made it all the easier and quicker to get to the hotel. Staff was wonderful and helpful. Check in was fast and breezy and we got the connecting rooms we asked for.
Hotel had a soup and coffee bar at the lobby with comfortable seating area. Frozen pastries were also available for those who might want fresh bakes for breakfast or tea. Hotel interior was new and modern and I would stay here again during my next visits to Tokyo. 10/10!
Reviewed January 23, 2026
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9.2
Exceptional
Lamphun from Thailand
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in April 2025
“The location is good, but the room is a bit cramped compared to the price.”
Location: Convenient, just a bit of a walk out of Central Gate - Asakusa exit; it's really not far from the station, but because Ueno station is very large, it feels like a long walk. Not many people, very comfortable.
*For those who like barbecue, I recommend the Fundes building, on the 10th floor, there is a yakiniku restaurant called Ushihachi; good quality meat, reasonable prices.
Cleanliness: Very clean, strong water pressure, the restroom has a heated mirror to prevent fogging.
Staff service: The staff can communicate in English, very nice and willing to help.
Facilities: Excellent, really recommend it. Almost everything is available in the lobby, you can help yourself to what you need, it's all by DHC.
There is tea (various flavors, very good), coffee, soup, and croissants (delicious, don't miss this) available for free in the lobby.
The hotel is considered new, the restroom is spacious enough, but it seems to encroach on the room space, making it look small.
The only downside to this hotel is the room size. For a 15 square meter room, in a Japanese style, it’s considered normal; suitable for no more than 2 people, it’s manageable to turn and walk around, haha.
But it's really too cramped for tall people, more than 2 members, or if you have a lot of belongings, it’s quite difficult. Compared to the price, if we don't count the facilities, it feels a bit too expensive.
Reviewed April 25, 2025
Auto-translated through generative A.I.
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8.8
Excellent
Manuel from Costa Rica
Couple
Standard Semi Double Non-Smoking
Stayed 6 nights in April 2025
“Good Stay with Some Minor Frustrations”
The hotel facilities are very new and clean, and I found the staff to be attentive. The location is ideal — the Ueno area feels genuinely authentic, giving you the sense that you're truly experiencing Japan. You can easily walk to the station, where there are plenty of shops that stay open late, which is very convenient.
The breakfast offered is good, but it's not the traditional hotel breakfast some travelers might expect. After a few days, it starts to feel a bit repetitive, and I think this is definitely a downside.
The room itself was different from the one shown in the booking photos — it was smaller and didn’t have the chair next to the bed that was pictured. That said, the room was comfortable overall. The bed was great, and the air conditioning was fully adjustable. However, I did notice a persistent damp, smoky smell in the bathroom, which seemed to stem from a humidity and ventilation issue.
Another small inconvenience was the laundry area: there are only two machines, and they are washer-dryer combos. Drying clothes took much longer than expected — I had to run several cycles and it still took almost two hours to dry just a few garments. Plus, the laundry room was often very busy.
I would probably stay at this hotel again, but considering the price, I might explore other options in the area that could offer a similar experience.
Reviewed April 28, 2025
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8.8
Excellent
Tess from Australia
Couple
Moderate Semi-double Room
Stayed 5 nights in April 2025
“A pleasant and convenient place to base yourself while exploring Tokyo”
We stayed at the Hotel RESOL Ueno for five nights in April ‘25. It is in a fabulous location, right across the road from the Ueno station (which connects to most of Tokyo) and a short walk from the gorgeous Ueno park and a great shopping/restaurant hub.
The room was clean and nicely decorated, but small. Very typical for Japan/Tokyo, but we did struggle to fit our luggage (two medium suitcases and carry on - it was the end of a five week trip and we’d bought a lot of souvenirs by then). My husband at 6ft2 was also slightly too long for the bed, but the bed itself was comfortable. I enjoyed the deep bath and the free bath salts.
The staff were nice and there was an extensive collection of amenities to help yourself to/hire in reception. The lobby also has a great seating area with unlimited tea & coffee, which was a plus considering there wasn’t really space to hang out inside the room other than the bed.
Overall, it was good value for money in an expensive city.
Reviewed May 04, 2025
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10.0
Exceptional
Karuna from Thailand
Family with teens
Moderate,Semi-double
Stayed 5 nights in February 2026
“Impressed and absolutely recommended”
The hotel is very clean from the lobby to the room . Even though the room is pretty much irregular size, but the bathroom is quite spacious. Train station is within a few minutes walk. One of the best location I'd say as it's near everything we need but peaceful and quiet enough for us to rest. Besides hairdryer, a coffee maker machine, and phone charger cable are provided in the room. They're also tea, bread and soup free of charge in the lobby from 10 to 9 which are surprisingly tasty. We surely be back again. I'm impressed.
Reviewed February 17, 2026
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10.0
Exceptional
Anny from Singapore
Solo traveler
Standard Semi Double Non-Smoking
Stayed 2 nights in February 2025
“Comfortable Stay”
As a solo traveler, I thought the size of the room was just nice for me. I didn't need a huge space. I was carrying two luggages and the room has enough space for me also. It was a cozy stay, clean, bed was comfortable, shower was decent. The hotel provides breakfast too and it's individual portion, which I think was really cute. The location was really convenient as well, pretty near the train station and also the airport train station (walking distance). Overall I think this is a good choice for solo traveller! Very convenient.
Reviewed June 23, 2025
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10.0
Exceptional
Rae-dominique from United States
Solo traveler
Single Room Non-Smoking
Stayed 7 nights in February 2025
“Great location good price”
Great property that’s located right next to Ueno Station and several convenience stores within walking distance.
Although the room was small, it was enough for a solo traveler to be comfortable enough for relaxation and sleep. May be difficult with 2 in a room, may have to move luggages around. Wifi was good enough for browsing. Amenities are self served on the first floor near the front desk which was convenient as you walked back in from your daily adventure in Ueno. Liked that I had a small fridge in room.
Their house keeping style is different than what myself and probably many others are used to; but it worked out fine for me. They clean every 3 or 4 days if you are staying long term but they replace towels daily and empty your waste bin by having you leave it outside of room. Had no issues with this as my room stayed clean throughout my stay.
They do have self service washer/dryer units on certain floor, believe it was the 2nd. They only had 2 units so it could pose a problem if you wait to do laundry at the last minute and someone beat you to it. Convenient to have them available at a hotel though.
Overall, I’d highly recommend this hotel for those who want the convenience of a public transport system being a few minutes walk away, especially solo travelers.
Reviewed February 27, 2025
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10.0
Exceptional
Joseph from Germany
Group
Standard Semi Double Non-Smoking
Stayed 5 nights in February 2026
“Exceptional Stay Experience”
This place offers incredible value with a prime location that's perfect for exploring. The cleanliness is top-notch, making it feel welcoming and fresh.
Staff members are friendly and attentive, enhancing the overall experience. Facilities are well-maintained, and amenities like hot water and reliable Wi-Fi make for a comfortable stay. While the view could be improved, everything else more than compensates for it, making this a highly recommended spot.
Reviewed March 12, 2026
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9.2
Exceptional
Chau from Hong Kong SAR, China
Couple
Single Room Non-Smoking
Stayed 3 nights in August 2025
“High Value for Money - Clean and Convenient”
We stayed at this hotel for 3 nights and it was a very nice with simple and straight forward services. The space was a little tight for the both of us and our luggage, but we managed to make space. They provided new towels and daily trash take-out. It was easy to find as the hotel was right next to Ueno Station; making travelling from place to place very convenient. They don't have larger rooms, so not ideal for families, but great for single or coupled travellers.
Reviewed August 28, 2025
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10.0
Exceptional
michelle from Malaysia
Couple
Standard Semi Double Non-Smoking
Stayed 2 nights in August 2023
“Best hotel during our entire stay in japan”
The hotel was the closest to the jr ueno train station as claimed. In comparison to other hotels I had considered prior to selecting the hotel. When I was at ueno station. I was extremely happy for selecting the hotel as all the other hotels which I contemplated on, was a far walk and very troublesome if travelling with big luggages as there is a lot of stairs with no elevator nearby. The hotel was calm and quiet despite us arriving within the golden week. The staff was very helpful and could converse in English. The rooms were small but bigger than a typical standard japanese hotel. The best part of the room was the toilet. The toilet was clean and very very spacious. The air-condition was cold despite the blazing heat outside. However you will need to adjust the controls on the air-condition unit. Not to mentioned, this is the only hotel that had a working refrigerator and provided drinking water daily. The staff was very helpful in our queries. They are very quick to help store luggages when you arrive earlier than the expected chech in time and also after check out . I hope they keep up the good work in managing the hotel and will definitely stay in this hotel again.
Reviewed August 19, 2023
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10.0
Exceptional
cynta from United States
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in March 2026
“Perfect for our stay”
For starters the staff is very friendly and respectful. The room was small but had all the amenities we needed. The breakfast was simple but just enough and they also provided toiletries amenities for free. There’s even a free umbrella rental so you don’t have to go and buy one. Ueno location was perfect as it’s so close to the metro station and tons of dining and shopping. Ueno park isn’t far either. Very quiet snd relaxing stay, would definitely come back.
Reviewed April 01, 2026
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7.6
Very good
Chuai from Singapore
Family with teens
Standard Semi Double Non-Smoking
Stayed 4 nights in March 2026
“Pleasant stay at Hotel Resol Ueno”
Location is good. Few mins walks to Ueno Station. The staff are friendly and helpful. Complimentary of facial mask, bath salt, tea bags and some pastries at the lobby area. The room is clean but a bit small. Difficult to put two big luggage. But overall is a pleasant stay.
Reviewed April 04, 2026
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9.2
Exceptional
Siow from New Zealand
Couple
Standard Semi Double Non-Smoking
Stayed 2 nights in April 2025
“Great amenities ”
Location is good as it is close to the Ueno station. Exit out of Asakusa exit and turn right where you can find the lift. We didn’t go far enough to the right so thought that there was no lift and ended up carrying our luggages down a few flight of steps. Room was small but bathroom atea was bigger than the other hotels we have stayed in. Our bed was small but was comfortable in a way that the movement of the person does not really affect the person on the other side of the bed. The standout is the amenities provided. Pyjamas was provided as usual but was really soft. They even provide face masks which I greatly appreciated. The only negative is the lights are really dim for our liking. Other than that, this is a nice, chic hotel in a good location.
Reviewed April 25, 2025
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8.8
Excellent
Steve from Canada
Couple
Standard Semi Double Non-Smoking
Stayed 5 nights in February 2026
“Liked it so much, we are coming back!”
It’s our first time in Japan and we chose the Hotel Resol Ueno because of the positive reviews and location. It is a direct connection via the KEISEI Skyliner from Narita. The location is excellent, with access to many of Tokyo’s metro lines, close to museums in Ueno Park and Tokyo Skytree. The hotel is about 300 meters from Ueno Station once you learn which exit to use.
The rooms are small, but adequate, staff are excellent and very helpful and most speak some English. We especially enjoyed the breakfast, soup, tea, and croissants on demand. Tons of shops and restaurants nearby too.
We are returning to Tokyo at the end of our trip and were planning to stay in a different area and hotel, but changed our reservation to return to Hotel Resol Ueno. Because we are flying out of Narita and there’s something about having familiarity with the area. The only thing to mention is that some of the 7-11’s and convenience stores on the edge of the Ameyoko shopping street are a bit sketchy, but if you walk a bit further the other ones are better.
Reviewed February 12, 2026
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10.0
Exceptional
Sie from Singapore
Couple
Standard Semi Double Non-Smoking
Stayed 6 nights in March 2026
“Good price, location and amenities”
Conveniently located near the station, market and Ueno Park. Toiletries are well provided which can be taken freely as needed. Hotel has a really awesome communal area at the lobby which offers free pastries and tea which also make it easy for you to buy food from the market to eat at the area if u wish.
Reviewed April 05, 2026
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9.2
Exceptional
Ashidah from Singapore
Couple
Standard Semi Double Non-Smoking
Stayed 4 nights in February 2026
“Small but adequate”
Room is very small, can’t open suitcase lol. Shower curtain in room is also moldy. Other than that it’s very good. The free soup and pastries were great. Loved the all the day tea and coffee. A god sent in the cold weather. Everything worked well. They offer cleaning on the 4th day but it’s ok cos there is no space anyway.
Reviewed March 01, 2026
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10.0
Exceptional
Yun-Ting from United States
Couple
Twin Room Non-Smoking
Stayed 3 nights in November 2025
“Awesome location!!”
Rooms are small but functional. Clean and comfortable bed. Location cannot be beat which is right outside within 1 block from the JR Ueno station. Super convenient with plenty of food options. The water pressure at the hotel is STRONG which is fantastic. One last bonus is the restaurant offers free soup, coffee, tea, and even croissant.
Reviewed November 28, 2025
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8.8
Excellent
Liza from Singapore
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in March 2025
“Near Train Station”
Easy access to Narita Airport using the Keisei Skyliner train in an hour. Also within walking distance to Ueno train station which has multiple subway lines as well as the Shinkansen. Rooms are tiny but for the price paid, we felt it was value-for-money. The pillows were awful though. The hotel provides amenities in the lobby - water dispenser, packet instant soup, croissants, many tea varieties and coffee. Also single-use facial oil, cleanser, face masks, etc. i.e. a lot of products that ladies would appreciate. There’s a tie-up with the gym opposite and my husband used it with a fee (most gyms in Tokyo do not allow foreigners). He said it was quite a large facility with different weights and sports machines. We spent time walking in Ueno Park and checking out the dated gashapon machines in the neighbourhood.
Reviewed March 15, 2025
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10.0
Exceptional
WISIT from Thailand
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in July 2024
“A small but new hotel.”
Book by selecting the hotel with the highest review ratings at a moderate price. Upon staying, the result is convenience in accessing the subway; however, it is quite far from the city center and a good distance from Ueno Park, although it is walkable if a bit tiring. The room upon checking in was very clean, but the hotel's policy is that they won't clean if you stay less than four nights, which means it can get dirty depending on your care; however, fresh towels and drinking water are provided daily without skimping. The bedroom is very small and has only a tiny window, but there is a wide walkway outside the room to unpack your bags, which is nice. The bedside table is very small and narrow, and the walkway at the end of the bed is extremely narrow; they could have done better there. The bathroom is excellent, providing high-quality amenities that are easy to use, with really strong water pressure that feels satisfying when showering. Amenities can be freely picked up in the lobby; the quality is fairly good. I tried the face cream and had great results; the mouthwash is also good, and the drip coffee is quite nice. Checking out is very easy; they don’t check anything. They also offer to store your bags, and when returning to pick up your bags, you can still access the restroom in the lobby, which is clean and convenient, fully equipped. In summary, the hotel is very generous, providing everything without holding back, except for the cleaning of the room, which is the only issue.
Reviewed July 18, 2024
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10.0
Exceptional
Debra from Australia
Solo traveler
Single Room Non-Smoking
Stayed 1 night in March 2025
“Very comfortable and great location”
Comfortable beds. Warm and welcoming reception staff and space. Immaculately clean rooms. Can leave your bags before and after check in. Lovely teas, coffee soups - very close to Ueno station. The rooms are well thought out in terms of spatial organisation and the bathroom is a good size. I loved the room amenities available to you in reception. Bath salts and moisturiser were lovely. Good selection of Coffee soups and teas alsoavailable. Walking distance to kitchen street (1.5 km) and lots of choice for food around the station and area in general.
Reviewed March 18, 2025
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10.0
Exceptional
Joselle from Philippines
Solo traveler
Standard Semi Double Non-Smoking
Stayed 2 nights in December 2025
“Value for Money”
I really enjoyed my stay at Hotel Resol Ueno. The place was very near the Ueno Station and easy to find. The room was clean and interiors were quite modern and updated. There were free toiletries at the lobby and some refreshments. The staff were nice and speaks English. Thankful for a nice stay.
Reviewed December 15, 2025
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10.0
Exceptional
Wai from Singapore
Couple
Standard Semi Double Non-Smoking
Stayed 4 nights in February 2025
“Exceptional”
Room size, 15sqm, is quite small especially when suitcases are opened. Bed was comfortable and room temperature can be adjusted individually (not central controlled).
Breakfast was choice of either half a stuffed bagel or 3 pastries. Not much variation and it wasn't tasty especially eating it for a few days. But after breakfast hours, hotel puts out croissants & 4 choices of instant soup packages for guests to help themselves as well as wide range of teabags to choose from.
Good location, easy walk to Ueno JR station & Keisei Skyliner station. From Ueno JR station, exit from Central Gate, then turn left towards Wendy's fast food, walk past Hotel New Ueno, Hako restaurant, and then you'll see Hotel Resol.
Staff was friendly.
Reviewed March 08, 2025
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8.4
Excellent
Miura from Japan
Solo traveler
Single Room Non-Smoking
Stayed 2 nights in February 2026
“Great location, stylish rooms despite being compact.”
The location right in front of Ueno Station is incredibly convenient, making it an excellent base for traveling. The room is compact, but it feels clean and the interior is stylish, allowing for a comfortable stay.
The amenities are set up in front of the reception, and it was nice to have a style where you can freely choose the items you need.
The only concern I had was that the response from the Japanese male staff at the front desk felt a bit unfriendly. In contrast, the foreign staff and female staff were kind and attentive, which provided a reassuring feeling.
Overall, I was very satisfied with the location, cleanliness, and convenience, and I would like to stay at this hotel again.
Reviewed February 09, 2026
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8.0
Excellent
Larissa from Australia
Solo traveler
Single Room Non-Smoking
Stayed 2 nights in November 2025
“Excellent Location”
This hotel is excellently located near station and restaurants and other sights in Ueno. Although the rooms are very small and there is no closet to speak of, you have everything yo need. I would suggest getting rid of the chair, it is a cumbersome design and takes up too much precious floor space. Only real disappointment is you could not open the curtains so it felt a little claustrophobic. The do-it-yourself room cleaning was a novel idea but by day two my bin was overflowing.
Reviewed November 14, 2025
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9.6
Exceptional
JIHONG from South Korea
Group
Standard Semi Double Non-Smoking
Stayed 3 nights in November 2025
“Very good for a trip to Tokyo.”
The inside of the room was clean except for some fine dust, and I thought the bathroom was larger compared to others. Keisei Ueno Station is also close, and it takes just 2-3 minutes on foot to get to Ueno Station, making it a very convenient location for going to other places. There are convenience stores within a 3-minute walk, and there is also a supermarket at Ueno Station, so the convenience is good. However, there aren't many decent izakayas around, so you have to go a bit further, but it is quiet and nice.
Reviewed November 05, 2025
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9.2
Exceptional
보경 from South Korea
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in October 2025
“Okay.”
I stayed at a place while traveling with my mom. Overall, everything was good, but the accommodation looked smaller than in the photos.. haha. There was a small tea table next to the bed in the pictures, but it wasn't there in reality.. However, everything else was good, and I understand that accommodations in Tokyo are generally small. It was nice that there were bread and soup available on the first floor, and the facility condition was clean. The staff was also very friendly.
Reviewed November 07, 2025
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9.6
Exceptional
diana from Malaysia
Solo traveler
Standard Semi Double Non-Smoking
Stayed 4 nights in November 2025
“Comfortable and easy access”
room is a bit small for 2 pax, but more than enough for a solo traveller. it is really close to the Ueno station and the road heading to the station is flat (easy to move with luggage). there's free tea/coffeee, soup and pastry at the lobby.
Reviewed November 27, 2025
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9.2
Exceptional
Lauren from Australia
Solo traveler
Standard Semi Double Non-Smoking
Stayed 1 night in April 2024
“Great location, great stay ”
I flew in from Australia and stayed for one night, prior to catching the Shinkansen to Sendai. After having some issues at Narita airport with baggage and a cancelled Skyliner train, it was wonderful to finally arrive at Hotel Resol Ueno. Knowing they had 24 hour reception really helped make the situation less stressful.
The hotel is a short walk from Keisi Ueno station and basically across the street from Ueno station. The rooms are small but standard size for Japan and are clean and well appointed. I appreciated the lighting controls embedded into the bedside table, and the full size bath in the bathroom. I am 6ft tall and it was wonderful not to have to crouch in the bath/shower area.
There is a Family Mart very close by, alongside a range of other small bars and restaurants. It is a short walk from Ueno Park and the Shinobazu no Ike Pond, which is great to visit this time of year (spring).
The staff were incredibly kind and friendly. I thoroughly recommend the hotel and hope to stay again soon.
Reviewed April 13, 2024
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10.0
Exceptional
May from United States
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in January 2025
“Clean and cozy with great amenities!”
This hotel felt like a relaxing spa retreat from the city. The location is great - super close to Ueno station, which is very central. The room itself is a bit small (like all other hotels in Tokyo) but thoughtfully designed. The bidet in the bathroom is great and the mirror has an anti-fog section in front of the sink. The water pressure in the shower is amazing as well. There are a number of free amenities available to hotel guests on the first floor, including bath spa soaks, hair masks, lotion, etc. Would highly recommend!
Reviewed January 22, 2025
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9.6
Exceptional
Christopher from Japan
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in March 2025
“Great spot for comfortable access”
Having a big suitcase with us, it was comfortable to know that just hopping off the Skyliner, and walking a few minutes through the station, we could easily arrive at this hotel. Not to mention, the staff was friendly, the facilities were nice and clean, and there was a lot that we could use for care and hygiene. Staff even held onto our bags after check out to help with some last minute city tourism. Thank you so much!
Reviewed March 28, 2025
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10.0
Exceptional
CHRISTELLE from Bahrain
Solo traveler
Single Room Non-Smoking
Stayed 2 nights in March 2025
“Fantastic Stay in Ueno”
The location is unbeatable—just a short walk from Ueno Station, making it super convenient for exploring Tokyo. The rooms are modern, clean, and well-designed, with a cozy atmosphere. The staff were friendly and helpful, ensuring a smooth check-in and a comfortable stay. Loved the stylish lobby and the overall ambiance of the hotel. Highly recommended for solo travelers and anyone looking for a great stay in Ueno.
Reviewed March 17, 2025
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9.2
Exceptional
정훈 from South Korea
Solo traveler
Single Room Non-Smoking
Stayed 1 night in April 2025
“There are shortcomings, but I was satisfied.”
Fortunately, I received a room with a view of Ueno Station instead of the building wall and had a good stay. As expected from a Japanese hotel, it was narrow but made excellent use of space, and the interior had a modern hotel feel, which was satisfying. However, as some reviews mentioned, there was a strong smell similar to foot odor coming from the bathroom drain, which definitely needs improvement. I managed to stay comfortably by just closing the door. Aside from the mentioned downside, if you're looking to experience the cleanliness of a modern hotel at a Japanese business hotel level, I don't think there's a better place than this.
Reviewed April 14, 2025
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10.0
Exceptional
Ratitha from Thailand
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in February 2023
“The accommodation is very nice, located near JR Ueno Station.”
The accommodation is very close to JR Ueno Station, making it very convenient for travel. You can easily travel back to the airport without having to drag your luggage far, as the Keisei Skyliner train can be boarded at JR Ueno Station. As for the hotel, it is very beautiful. The reception staff provide excellent service, are friendly, and communicate well in English. There is a luggage storage service before check-in at 3:00 PM and after check-out at 11:00 AM, and you must pick it up on the same day. The rooms are spacious to a certain extent—not too small, not too big. The bathroom is very spacious, and the bathtub is larger than in other hotels. The bed is comfortable, and the room smells like a spa. At the lobby, there are various personal care items available for guests to take, such as creams, cleansers, bath salts, toiletries, tea bags, and drip coffee, which are great. Overall, I really liked it. It's close to tourist attractions, shopping areas, and places to eat, just a short walk of less than 5 minutes makes it very easy to go back and forth. There is a fried chicken shop at the accommodation, but I can't remember the name; it has a logo of a girl with red pigtails. The fried chicken and French fries are very delicious. Highly recommended!
Reviewed February 22, 2023
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9.2
Exceptional
Mayuree from Thailand
Family with teens
Single Room Non-Smoking
Stayed 2 nights in April 2025
“Good services and best location”
This hotel near Ueno station very comfortble for public transportation both JR line, Keisei Skyliner and Tokyo metro. Hotel is very clean and staffs are service mine. There have self-service for tea bar and diff-coffee, teas are best I love it!!
Reviewed April 21, 2025
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9.6
Exceptional
Yoonjung from South Korea
Solo traveler
Standard Semi Double Non-Smoking
Stayed 3 nights in December 2023
“Good location, facilities.”
I stayed with a friend. It is located just a 10-minute walk from Keisei Ueno, which is a great location. If you walk fast, it is even closer. The JR exit is nearer, making it convenient to travel by subway. Since it's near Ueno Station, it's also great for visiting Ameyoko, and the location is really good.
The room isn’t large, but the bathtub is excellent, making it nice for a half-body soak. It’s fine for two women, but it would be a tight fit for two men. The cleanliness and facilities were impeccable. Perhaps due to Japanese characteristics, the heating is a bit awkwardly cold ㅎㅎ. If you’re staying during this season, warmer pajamas would be advisable.
The staff's responses and service were also good. I requested something to print, and even though it took some time, they did their best to help. When calling a taxi, they double-checked our location and discussed our destination, ensuring the driver was clearly informed, and overall the staff was very friendly.
As mentioned in other reviews, there was just one unfriendly female staff member. Despite the language and cultural differences, a friendlier attitude is needed, especially in a service position. If the unfriendly attitude continues, one might wonder why they are in a service role at all. Therefore, I deducted one star for staff attitude.
Really, everything else was perfect, and it was a pleasant stay.
Reviewed December 15, 2023
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10.0
Exceptional
han from Hong Kong SAR, China
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in January 2025
“Great!”
During my recent hotel stay, I felt a warm and comfortable atmosphere. The hotel's exterior design was modern and elegant, and the front desk staff were friendly and welcoming.
Upon entering the room, the tidy environment and spacious area made me feel very comfortable. The room was well-equipped with a comfortable bed, a clean bathroom, and plenty of toiletries, which was thoughtful. Especially the view outside the window, with sunlight filtering through the curtains into the room, created a pleasant mood.
During my stay, I also experienced the hotel's restaurant, which offered a rich variety of breakfast options that were delicious and satisfied my picky taste buds. In addition, the hotel’s gym and swimming pool provided me with opportunities to relax and enjoy some leisure time.
Overall, I was very satisfied with this hotel stay; the service was attentive, the environment elegant, and whether for business or travel, I would consider choosing this hotel again.
Reviewed February 08, 2025
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10.0
Exceptional
민영 from South Korea
Family with teens
Standard Semi Double Non-Smoking
Stayed 3 nights in August 2023
“Highly recommended!!! It's great. I was torn between Shinjuku Grocery and this place, but I chose here...”
The bed is a bit small for two people, but the bathroom amenities (shampoo, conditioner, body wash) all smell nice. I usually take my own toothpaste and shampoo because I'm not fond of many hotel shampoos, but here I smelled them and put them back right away.
There are all the necessary chargers prepared, and the hairdryer is new and good~ Everything is great except for the lack of an air purifier~~
The room is clean, and water and towels are put in the bag and hung every morning, which is convenient.
I also liked that I could open the door~~
In terms of size, I liked Shinjuku, but since it is in Kabukicho... It takes quite a walk from Shinjuku Station for us who mainly use JR, and since I was bringing my teenage son, I decided to change to this place as there are many entertainment establishments in Kabukicho.
Reviewed August 27, 2023
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8.8
Excellent
WAN from Hong Kong SAR, China
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in December 2024
“High cost-performance ratio.”
The hotel location is convenient, it's a 7-8 minute walk from the Skyliner Keisei Ueno station, and both JR and Metro are just 3-5 minutes away, very convenient.
Nearby the hotel is Ameyoko Market, and there are many large shopping malls, such as 0101. If you walk to the back streets, there's also a Don Quijote supermarket that is open until 1:00 AM. Ueno Station already has many great shopping places.
Regarding the hotel, although the room is not very large, it can accommodate two medium-sized luggage cases, and the room is relatively clean, with fresh towels, garbage bags, water, and tea bags placed at the door every day. The only downside is that the space for placing items is somewhat insufficient, with too few surfaces and hooks.
The hotel lobby has self-service supplies, with all daily necessities available, and you can also borrow adapters and hair straighteners. There is also a hot and cold water dispenser for tea or coffee, and free croissants are available during breakfast time.
I am very satisfied with the overall hotel, and it offers great value for money. Highly recommended!
Reviewed December 15, 2024
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10.0
Exceptional
Ittaporn from Thailand
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in August 2024
“Impressed, giving 5 stars in every category.”
Location: Very convenient, next to the station. Accessible by Subway, JR, and Keisei. There is a Family Mart and restaurants nearby.
Facilities: Fully equipped, available for use and borrowing, hardly need to bring anything, and there are hot and cold water refill stations on the lobby floor.
Room: New, clean. No housekeeping, but linens are changed and water is replenished daily.
Bathroom: Spacious, no knee touch, very strong water pressure, instant hot and cold water, large tub, comfortable for soaking.
Service: Good, can store bags before and after check-in/check-out.
Not much facilities though, the room is very small, can’t open a luggage on the floor. Location is good though, very near the train station
Reviewed March 30, 2026
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9.2
Exceptional
Henry from Malaysia
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in March 2026
“Exceptional”
small room but comfortable and clean.
Great location close to subway exit
Reviewed March 28, 2026
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9.6
Exceptional
S from Malaysia
Couple
Standard Semi Double Non-Smoking
Stayed 5 nights in March 2026
“Exceptional”
Convenient location with close proximity to Ueno Station, main connecting stations. Nearby shopping and eateries, less busy than main tourist spots like Shibuya and Shinjuku. Room slightly small and crampy which is pretty normal for business hotel in Tokyo.
“Clean & welcoming”
Stayed a night here during a stopover in Tokyo. Hotel is new, clean and welcoming especially after a long haul flight. It's less than a 5min walk from Ueno station (Asakusa exit). I landed in Narita and caught the Keisei Skyliner directly into Keisei Ueno station. After exiting the gates, follow the signs to get to exit 9 and then to locate the Asakusa exit. Upon entering the hotel I was greeted by Sakura the cute little bot roaming around the lobby. Checkin was quick as I had already prepaid for my room. Rooms are small but well furnished and clean, no musty smell. There's a room and fabric freshener spray provided in the room as well. Due to the space, it may be a slight challenge to open more than one luggage. Bed was firm with comfy pillows - had the best sleep in the entire week considering I was jet lagged. Bathroom came with a bathtub shower combo and the full set of shower toiletries. At the lobby area, you'd be able to help yourself to additional toiletries from toothbrushes, bath salts to face masks. The hotel also offer guests complimentary beverage and refreshments on the 1st floor and ample seating to enjoy your snack. Lovely place and I would definitely be back. Paid around *** for the night, prices seem higher due to the busy Nov period. Plenty of good eats within a short stroll from the hotel.