ibis Gading Serpong Hotel
ibis Gading Serpong Hotel
See all 31 photos
Standard 2 Single Beds - Guestroom ibis Gading Serpong Hotel
Standard 2 Single Beds - Guestroom
See all 31 photos
Lobby ibis Gading Serpong Hotel
Lobby
See all 31 photos
Ballroom ibis Gading Serpong Hotel
Ballroom
See all 31 photos
Bathroom ibis Gading Serpong Hotel
Bathroom
See all 31 photos
See map ibis Gading Serpong Hotel
See map
Excellent
Location
8.1
See all 31 photos ibis Gading Serpong Hotel
See all 31 photos
Removed from saved list

ibis Gading Serpong Hotel

Excellent location
Have a question for ibis Gading Serpong Hotel?
Very good
From 519 reviewsSee what guests said
7.6
Recommended by 82% of guests
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Room choices
Don't miss out!6 travelers have booked today.
Standard Double Bed
Standard Double Bed
...
  • City view
  • 19 m²/205 ft²
  • 1 double bed
Enter dates to see prices
Standard 2 Single Beds
Standard 2 Single Beds
...
  • City view
  • 19 m²/205 ft²
  • 2 single beds
Enter dates to see prices
Double Deluxe Beach Front
Double Deluxe Beach Front
...
    Enter dates to see prices
    Twin Deluxe Beach Front
    Twin Deluxe Beach Front
    ...
      Enter dates to see prices
      Single Superior
      Single Superior
      ...
        Enter dates to see prices
        Double or Twin STANDARD - BED AND BREAKFAST
        Double or Twin STANDARD - BED AND BREAKFAST
        ...
          Enter dates to see prices
          Standard Room
          Standard Room
          ...
            Enter dates to see prices
            Standard 2 Single Beds
            Standard 2 Single Beds
            ...
              Enter dates to see prices
              Twin/Double Room
              Twin/Double Room
              ...
                Enter dates to see prices
                Standard Room, 2 Twin Beds
                Standard Room, 2 Twin Beds
                ...
                  Enter dates to see prices
                  Have a question for ibis Gading Serpong Hotel?
                  Up to 30% off with Agoda Insider Deals!

                  Prices drop the moment you sign in!

                  Sign in now
                  More about ibis Gading Serpong Hotel

                  More about ibis Gading Serpong Hotel

                  An overview

                  Show more

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What they offer

                  Show less

                  Guest policies

                  Show more

                  Some helpful facts

                  Show more

                  Real reviews from real guests

                  Agoda Reviews (519)Booking.com Reviews (349)
                  7.6
                  Very good
                  Cleanliness7.8
                  Facilities7.2
                  Location8.1
                  Room comfort and quality7.2
                  Service7.7
                  Value for money7.8
                  Provided by verified guests of Agoda
                  Filter guest comments by:
                  Language
                  English
                  Bahasa Indonesia
                  한국어
                  繁體中文 (台灣)
                  more
                  Room type
                  Standard 2 Single Beds
                  Standard Double Bed
                  Search reviews
                  Now you can search for any keyword within the reviews
                  Showing 343 verified guest comments
                  12345
                  8.8
                  Excellent
                  Maya from Indonesia
                  Family with young children
                  Standard Double Bed
                  Stayed 1 night in June 2018
                  Excellent”
                  The lights in bathroom can be adjust to be softer.. now the light is too bright..
                  Reviewed June 23, 2018
                  10.0
                  Exceptional
                  Yulita from Indonesia
                  Group
                  Standard 2 Single Beds
                  Stayed 1 night in June 2018
                  Exceptional”
                  All oke
                  Reviewed June 17, 2018
                  Dear Yulita, Thank you to share your comfort experiences during stay with ibis Gading Serpong. So glad that we can meet your needs. Here in ibis, we are the hotel with "Well being at the best price" will always welcome you with the best services. Feel free to share your concern by email on your upcoming arrivals. Regards, Riganda TOGATOROP - General Manager
                  Responded June 19, 2018
                  ibis Gading Serpong Hotel
                  8.0
                  Excellent
                  Adiputra from Indonesia
                  Business traveler
                  Standard 2 Single Beds
                  Stayed 1 night in June 2017
                  review”
                  good place, clean
                  Reviewed June 09, 2018
                  Dear Mr. Adiputra, Thank you for your trust with your review of the cleanliness in Agoda, It is a great pleasure to received positif comment from our guest. Feel free to share your concern at us to make your upcoming arrival will be more pleasant the previous one. Sincerely, Riganda TOGATOROP - General Manager
                  Responded June 19, 2018
                  ibis Gading Serpong Hotel
                  7.6
                  Very good
                  Kie from Indonesia
                  Business traveler
                  Standard 2 Single Beds
                  Stayed 3 nights in May 2018
                  Best value hotel”
                  Good location, need to improve breakfast menu.
                  Reviewed June 02, 2018
                  Dear Kie, Thank you to share the experiences and recommendation stay for ibis Gading Serpong. We noted of your constructive feedback regarding the varieties menu in breakfast buffet, this issue will be share among the team for improvement. Again, we thanked for your good recommendation and constructive feedback. We are looking forward to welcome you back in our hotel. Sincerely, Riganda TOGATOROP - General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  8.8
                  Excellent
                  Fitria from Indonesia
                  Couple
                  Standard 2 Single Beds
                  Stayed 1 night in May 2018
                  Excellent”
                  good
                  Reviewed May 14, 2018
                  YTH Fitria , Terima kasih atas ulasan yang baik tentang hotel Kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan Kami berharap akan segera berjumpa dengan Anda kembali dan berbagi pengalaman positif selama bersama Kami. Hormat saya, Riganda TOGATOROP - General Manager
                  Responded June 19, 2018
                  ibis Gading Serpong Hotel
                  6.0
                  La from Vietnam
                  Business traveler
                  Standard Double Bed
                  Stayed 7 nights in April 2018
                  Improvement should be be made”
                  Breakfast is too boring. Minibar should be furnished.
                  Reviewed May 11, 2018
                  Dear Mr. La Thao, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback regarding breakfast menu varieties, I believe this feedback will serve as an encouragement to our food & beverage team strive to continuously improve the quality of our menu varieties. The electric kettle is basic furnish ware you may find in ibis rooms and the minibar as you require, at meantime are available in designed floor for our elite LeClub Accor Hotels member. Feel free to share your upcoming arrivals, we so delight to prepare this optional facility for you. Sincerely, Riganda TOGATOROP - General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  6.4
                  Good
                  La from Vietnam
                  Business traveler
                  Standard 2 Single Beds
                  Stayed 1 night in April 2018
                  Need more improvement”
                  The breakfast is too simple. The minibar & electric kettle should be furnished.
                  Reviewed May 11, 2018
                  Dear Mr. La Thao, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback regarding breakfast menu varieties, I believe this feedback will serve as an encouragement to our food & beverage team strive to continuously improve the quality of our menu varieties. The electric kettle is basic furnish ware you may find in ibis rooms and the minibar as you require, at meantime are available in designed floor for our elite LeClub Accor Hotels member. Feel free to share your upcoming arrivals, we so delight to prepare this optional facility for you. Sincerely, Riganda TOGATOROP - General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  6.4
                  Good
                  Marizan from Malaysia
                  Group
                  Standard 2 Single Beds
                  Stayed 1 night in May 2018
                  Room Is Equal To The Price Paid”
                  Couldn’t expect much but overall is ok
                  Reviewed May 09, 2018
                  Dear Marizan, Thank you to share your experiences and your rating in Agoda guest review. Feel free to deliver your concern at your most comfort time for our services improvement and to gain your full of trust on your upcoming arrivals. Regards, Riganda TOGATOROP - General Manager
                  Responded June 19, 2018
                  ibis Gading Serpong Hotel
                  10.0
                  Exceptional
                  julius from Indonesia
                  Business traveler
                  Standard Double Bed
                  Stayed 1 night in January 2018
                  Exceptional”
                  ok
                  Reviewed April 18, 2018
                  Dear Julius, There is more than words can we describe our appreciation, we are really glad to see your score as it is the image of your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager
                  Responded May 11, 2018
                  ibis Gading Serpong Hotel
                  9.2
                  Exceptional
                  Jeff from Indonesia
                  Business traveler
                  Standard 2 Single Beds
                  Stayed 2 nights in April 2018
                  Location near Shopping Mall”
                  Lot of things I like from this hotel, except slow check-in. but fast check-out..
                  Reviewed April 17, 2018
                  Dear Jeff, Thank you so much with the valuable feedback you share regarding your arrival process we take this as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back at our hotel on your next stay will be as pleased as today. Sincerely, Riganda TOGATOROP - General Manager
                  Responded April 18, 2018
                  ibis Gading Serpong Hotel
                  9.6
                  Exceptional
                  Christian from Germany
                  Solo traveler
                  Standard 2 Single Beds
                  Stayed 4 nights in April 2018
                  Service +A”
                  Awesome Service. Even Budget. Good value for money
                  Reviewed April 12, 2018
                  Dear Christian, Thank you to share your comfort experiences during stay with ibis Gading Serpong. So glad that we can meet your needs. Here in ibis, we are the hotel with "Well being at the best price" will always welcome you with the best services. Feel free to share your concern to us for services improvement on your upcoming arrivals. Regards, Riganda TOGATOROP - General Manager
                  Responded May 07, 2018
                  ibis Gading Serpong Hotel
                  8.4
                  Excellent
                  Eko from Indonesia
                  Family with young children
                  Standard Double Bed
                  Stayed 1 night in November 2017
                  Small room but clean”
                  nice location, there were work in progress on the road during our stay but still acceptable
                  Reviewed March 23, 2018
                  Dear Eko, Thank you to share your experiences during stay with ibis Gading Serpong. So glad that we can meet your needs of locations. The road working progress are 100% completion now, ready to accommodate the Gading Serpong area growth. Feel free to deliver your concern to us for our services improvement on your next arrivals Regards, Riganda TOGATOROP General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  8.0
                  Excellent
                  chin from Malaysia
                  Business traveler
                  Standard Double Bed
                  Stayed 1 night in September 2017
                  Valued for Money”
                  Located at good area, room and bed is clean. Valued for Money
                  Reviewed March 11, 2018
                  Dear Chin, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. I am happy to hear that you enjoyed a comfortable stay with us as our tagline "Well being at the best price" and also with the location needs, this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Riganda TOGATOROP - General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  7.6
                  Very good
                  Mary from Indonesia
                  Group
                  Standard 2 Single Beds
                  Stayed 1 night in April 2017
                  worth for money”
                  check in process was fast, no trouble. and worth for money for sure.
                  Reviewed February 07, 2018
                  Dear Mary, Thank you for your kind recommendations of our services with valued price. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to share any of your concern, hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda TOGATOROP - General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  6.8
                  Good
                  herianto from Indonesia
                  Family with teens
                  Standard 2 Single Beds
                  Stayed 1 night in February 2018
                  bathroom is so stinky... smell very bad ”
                  no consistency on quality n cleaniness... even dental kit.. u have to ask for it
                  Reviewed February 03, 2018
                  Dear Herianto, Thank you for sharing with us with your concern to our hotel. Apologized if our service consistency did not meet your expectations, we are taking this feedback and reviewed in the team to improving our services and products we deliver. We look forward to welcome back to our hotel and you will give us a chance to regain your confidence and to demonstrate our commitment to service. Sincerely yours, Riganda TOGATOROP
                  Show more
                  ibis Gading Serpong Hotel
                  8.0
                  Excellent
                  William from Singapore
                  Business traveler
                  Standard Double Bed
                  Stayed 1 night in January 2018
                  nothing”
                  nothing
                  Reviewed January 20, 2018
                  Dear Mr. William, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Riganda TOGATOROP - General Manager
                  Responded May 23, 2018
                  ibis Gading Serpong Hotel
                  10.0
                  Exceptional
                  David from Indonesia
                  Family with young children
                  Standard Double Bed
                  Stayed 1 night in November 2017
                  Best budget hotel”
                  Good lcoation
                  Reviewed January 12, 2018
                  David yang terhormat, Terimakasih telah memberikan waktu anda untuk memberikan nilai terbaik pada Ibis Gading Serpong. kami percaya nilai yang anda berikan sesuai dengan pengalaman yang anda dapatkan. komentar anda memacu kami untuk terus memberikan pelayanan yang terbaik untuk setiap tamu. Hormat saya, Riganda TOGATOROP - General Manager
                  Responded February 06, 2018
                  ibis Gading Serpong Hotel
                  7.2
                  Very good
                  Christian from Indonesia
                  Couple
                  Standard Double Bed
                  Stayed 1 night in December 2017
                  Very good”
                  The location of this hotel is strategic, near mall serpong which can be reach within walking distance (around 1 km). The staffs were friendly and the room was clean. Although this hotel only has small bathroom, at overall it is recommended to stay here again.
                  Reviewed December 13, 2017
                  Dear CHRISTIAN, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  8.0
                  Excellent
                  sanusi from Indonesia
                  Family with young children
                  Standard 2 Single Beds
                  Stayed 2 nights in December 2017
                  Just a fine hotel”
                  The only unsatisfactory part was the parking lot was inconvenience due to not enough space!!! So if the guest bring its own car it will be very disappointed..
                  Reviewed December 12, 2017
                  Dear Sanusi, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We already do coordination with the parking space around the hotel building to accommodate our guest car. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  7.6
                  Very good
                  Jimmy from Indonesia
                  Family with young children
                  Standard 2 Single Beds
                  Stayed 1 night in November 2017
                  Overall OK”
                  Overall OK.
                  Reviewed December 04, 2017
                  Dear Jimmy, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager
                  Show more
                  ibis Gading Serpong Hotel
                  12345
                  This is a popular property. Don't miss out!

                  Back to search results

                  Back to room choices