Mitsui Garden Hotel Kyoto Sanjo
Mitsui Garden Hotel Kyoto Sanjo
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Semi-Double Bed Smoking - Bed Mitsui Garden Hotel Kyoto Sanjo
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Bathroom Mitsui Garden Hotel Kyoto Sanjo
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Excellent
Location
8.6
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What guests are saying:
Great Hotel.
Karthikeya from India
Family with young children
Centrally located with nice staff and clean rooms. Perfect for staging to all areas of Kyoto and close to a bus stop and subway line to boot.
Matthew from United States
Couple
Surprisingly well equipped and friendly
Kim from Vietnam
Family with young children
Nice decent room for the price. Friendly staffs. Walking distance to subway station & nearby attractions.
Eu from Malaysia
Couple
Great! We will definitely come again next time!
Tsung from Taiwan
Group
the only disadvantage is the size of the room. really tiny. But most hotel in Kyoto are small too. So that's acceptable
Huang from China
Solo traveler
Very friendly hotel with nice and polite staff. We spent 5 nights there and it was a good choice. Few steps from Karasuma subway which is 3 stops from Kyoto station. 10 mins walk from Gion.Great restaurants around.We loved it!
Henrietta from United Arab Emirates
Family with teens
Very near the subway station, 15 minutes walk to Nishiki Market and downtown Kyoto! Great Location
Gary from Singapore
Family with teens

Mitsui Garden Hotel Kyoto Sanjo

Excellent location
- Inside city center
- What's nearby?
Excellent
From 1076 reviewsSee what guests said
8.4
/
10
Excellent service
8.8
Recommended by 94% of guests
Value for money8.0
Location rating8.6
Nearest airportOsaka International Airport (ITM)
Distance to airport37.7 km
  • 270 meters to public transportation

  • Located in heart of Kyoto

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 9 hours ago | 9 travelers are looking at this property right now
Family Room Non-Smoking
Family Room Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 3 single beds and 1 sofa be...
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Family Room Smoking
Family Room Smoking
...
  • Room size: 34 m²/366 ft²
  • Smoking allowed
  • 3 single beds and 1 sofa be...
Enter dates to see prices
Twin Room Smoking
Twin Room Smoking
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 2 single beds
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Twin Room - Non-Smoking
Twin Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
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Semi-Double Bed Smoking
Semi-Double Bed Smoking
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
  • 1 semi double bed
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Double Room - Smoking
Double Room - Smoking
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 double bed
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Triple Bedded Non-Smoking
Triple Bedded Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 3 single beds
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Triple Bedded Smoking
Triple Bedded Smoking
...
  • Room size: 25 m²/269 ft²
  • Smoking allowed
  • 3 single beds
Enter dates to see prices
Semi-Double Bed Non-Smoking
Semi-Double Bed Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Double Room - Non-Smoking
Double Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
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More about Mitsui Garden Hotel Kyoto Sanjo

More about Mitsui Garden Hotel Kyoto Sanjo

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Zuientei
40 m Japanese
Robatasushihotaru
80 m Japanese, Sushi
A-Goole
100 m Japanese
Asian cuisine
Asian cuisine
Somushi Kochaya
70 m Asian, Korean
Sanjo Owariya
190 m Asian
Korean Kitchen Anpan
230 m Asian, Korean
Cafe
Cafe
Iyemon Salon Kyoto Cafe Lounge
40 m Cafe, Japanese
Starbucks Coffee Kyoto Sanjo Karasuma Building
90 m Cafe
Starbucks Coffee Kyoto Karasuma-rokkaku Shop
110 m Cafe

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1076)Booking.com Reviews (2412)
8.4
/
10
Cleanliness8.8
Facilities8.1
Location8.6
Room comfort and quality8.3
Service8.8
Value for money8.0
Provided by verified guests of Agoda
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All guests (1076)
All room types
Showing 639 verified guest comments
12345
10.0
Exceptional
SALBIAH from Singapore
Family with teens
Triple Bedded Smoking
Stayed 3 nights in December 2018
Had a great & relaxing time. Easy access to train station. Shopping Malls walking distance. ”
We are 3 adults. Great & spacious room for triple sharing. Cleanliness & House keeping on par with 5 star hotels. Great onsen. Wish the huge window in the onsen to be open to complete the feel of garden onsen. Front desk & Hotel staff very knowledgeable & reliable & very helpful. Near train station is a huge plus. Shopping malls walking distance. Though no cafe nearby in case very hungry at night. Overall excellent & outstanding. TQ M.G.H.K.S for the great time.
Reviewed December 14, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are pleased to hear that you were satisfied with your whole stay at our hotel. We are located in center of Kyoto city and there are some restaurants and cafes nearby. We prepare map of recommendation restaurants, therefore, please ask us if you need our help. Moreover, we have garden bath which has Jacuzzi. It makes our guests feel comfortable and we open both morning and night time. Our guests enjoy their bath time. Regarding with our service, we try to keep improving our service and your heart-warmed comment get our motivation to more increase. We appreciate your comments again and we hope to have an opportunity to welcome you again in the near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
10.0
Exceptional
Kailyn from Hong Kong
Couple
Semi-Double Bed Non-Smoking
Stayed 1 night in November 2018
Very good customer service!!!❤️👍🏻”
I stayed at this hotel for a night with my boyfriend and it was his birthday night. I requested to order a surprise cake for him but I booked 2 days before the trip. At the beginning, the staff replied it was not available to prepare the cake but they did try their best to order one for us!!!! I do really appreciate that!! The staff were very friendly and helpful! I will definitely stay at this hotel again. Good location and clean!
Reviewed November 22, 2018
Firstly may we express our gratitude for the feedback you gave us and we are also very pleased that you were impressed with our staff service. The Mitsui Garden Hotel Kyoto Sanjo is committed to delivering excellence in the hospitality and we are very happy that you were able to leave with that impression. Our staff takes great pride in consistently offering an exceptional experience to our guests. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager
Responded November 24, 2018
Mitsui Garden Hotel Kyoto Sanjo
8.4
Excellent
Lorraine from United States
Group
Triple Bedded Non-Smoking
Stayed 4 nights in July 2018
Quiet and convenient location, staff with good English skills ”
+good and helpful staff with good English skills +convenient location to transportation and convenient stores, museum, book store and Starbucks nearby + room adequate Bathroom okay, may need to update deordorizer setting on the toilet
Reviewed July 18, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and giving us your precious feedback. As you mentioned, our convenient location enables everyone to get easy access to various venues for a multitude of purposes, such as sightseeing, shopping, and business and so on. With regard to the toilet in the guest room, we are so sorry for the inconvenience you have experienced while you were stayng with us. We would attempt to do our best for further improvement on this matter to welcome all our future guests. We look forward to welcoming you in Kyoto in the near future. Front Office Manager
Responded July 19, 2018
Mitsui Garden Hotel Kyoto Sanjo
8.8
Excellent
David from South Korea
Couple
Double Room - Non-Smoking
Stayed 3 nights in November 2017
Great location, close to subway”
Great location, easy to walk to the Subway! Rooms were small but comfortable, seemed pretty standard. Didn't spend much time in the hotel, went out exploring the city mostly but the hotel was a great jumping off point!
Reviewed July 04, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give us your valuable comment. We are so pleased to hear that you were very satisfied with our atmosphere, staffs and location. As you mentioned, our hotel is located in the middle of the city and there is a subway station closeby which is a crossing point of two main lines: one is Karasuma-Oike line and the other is Tozai-line so that you could visit most of the places from this station. Furthermore, there are some markets in which you could try some street foods and buy some suveniours in the working distance. Indeed, our location has got a lot of reputations from the guest who visit for either business or traveling so far. Once again, thank you for your recommendation and your precious feedback. We look forward to seeing you again in Kyoto. Front Office Manager.
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Mitsui Garden Hotel Kyoto Sanjo
9.6
Exceptional
Siok from Malaysia
Couple
Twin Room - Non-Smoking
Stayed 4 nights in November 2018
Central location”
Centrally and conveniently located in Kyoto. Made travelling around Kyoto easy. Rooms a bit small but otherwise everything else, like breakfast n staff were excellent.
Reviewed November 16, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give us your valuable comment. We are so pleased to hear that you were very satisfied with our atmosphere, staffs and location. As you mentioned, our hotel is located in the middle of the city and there is a subway station close by which is a crossing point of two main lines: one is Karasuma-Oike line and the other is Tozai-line so that you could visit most of the places from this station. Furthermore, there are some markets in which you could try some street foods and buy some souvenirs in the working distance. Indeed, our location has got a lot of reputations from the guest who visits for either business or traveling so far. With regard to the size of the room, your room was a standard twin room ( 19㎡ ). Besides this type, we also offer a variety of room types such as deluxe twin room ( 25㎡ ) and family room ( 34㎡ ). We would be so delighted if you could browse our official site for your future p
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Mitsui Garden Hotel Kyoto Sanjo
7.2
Very good
Nancy from United States
Solo traveler
Standard Twin Room for Single Use Non-Smoking
Stayed 4 nights in November 2018
Very good”
a very friendly staff some spoke english which was useful for me!! the bed was good the tv not much english & no sleep timer option! their bath was very crowded always! the breakfast buffet had nice choices but they couldn’t keep up with the demands of the guests since there were constantly empty serving dishes waiting to be refilled!! a very convenient location near a subway stop and easy walking to the fish market& many restaurants +shops 👍
Reviewed November 11, 2018
Thank you very much for your recent stay with us and your valuable feedback this time. We are very glad to hear that you are satisfied with our staff. On the other hand, we are so much disappointed to hear that our restaurant and public bath service as well as our room equipment did not meet your satisfaction. And our most disappointment is that our restaurant staff did not provide the proper service even though we have a beautiful buffet breakfast prepared every morning in our in-house restaurant and that is one of the most popular sales points of our hotel. We take your constructive comments seriously and share your experience with our relevant department heads and with immediate effect we will improve of our service definitely. We truly thank you again for your stay at our hotel and the valuable comments. We guarantee we would rectify the problem soonest. We look forward to welcome you back on your next visit in Kyoto in the near future. Hotel Manager
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Mitsui Garden Hotel Kyoto Sanjo
5.6
bauhsiang from Taiwan
Couple
Twin Room - Non-Smoking
Stayed 3 nights in October 2017
Above average”
The property is lacking a lot of things such as reasonable accomdation such as offering complimentary upgrade due to unusual circumstances. The rooms are extremely small for it charges. The carpet has unpleasant order, the bathroom is so outdated, and the waiting time for checking/out was too long.
Reviewed October 01, 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Sanjyo. We appreciate that you taking the time to write us about your unpleasant experience. We are really disappointed to read that the cleanliness of the carpet was insufficient and you have felt unpleasant and uncomfortable with the room you were staying despite of up grading. We are also sorry to have kept you waiting when check-in and check-out. We will be certain that your next trip with us will be more comfortable and relaxing, as it should be. Thank you very much for your rating to our hotel. We value your assessment which enables us to continuously improve our operation and guest services include refurbishment. Once again, we appreciate your feedback and we are looking forward to welcoming you again in near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
10.0
Exceptional
Vickie from Australia
Couple
Stayed 2 nights in September 2018
Great choice”
Loved the garden ambience of the hotel and the excellent location - easy transport access, subway connection to Kyoto Station just 3 stops away. Easy walk to the castle, the markets and more. Facilities in the room were just right with a super comfortable bed. Excellent breakfast. Loved the garden view hot bath. Would stay again!
Reviewed September 30, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and providing your valuable comment. We are centrally located and the exit no.6 of Karasuma-Oike subway station is within the walking distance, just one minute walk. Our useful location also facilitates you to have easy access to various directions in town. Based on this, it is our great pleasure to welcome you back for a variety of purposes which Kyoto offers in diversity. We are also delighted to hear that you were pleased with our breakfast in the moment of relaxing morning. We value your precious comment which enables us to continuously improve our services. Once again, we look forward to being of service to you on your next visit to Kyoto in the near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
9.2
Exceptional
Eddie from Indonesia
Family with young children
Twin Room - Non-Smoking
Stayed 2 nights in March 2018
Superb staff”
I really recommend this hotel. They have superb staff. The receptionist really polite and help me during my check in. They have map, and explain to me how to visit fmaous tourist spot in Kyoto. Since I was with my 1,5 year son. They gave me special amenities for my son which has kids slipper. My son really love it. The next day, when I was looking for taxi, it was raining. The staff lent me 2 umbrellas which I never asked from them. . Location near to starbuck. And walking distance to supermarket. I never walked to MRT station. Since there were 4 of us, we mostly took taxi. Taxi is easily accessible from our hotel.
Reviewed June 15, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give us your valuable comment. We are so pleased to hear that you were very satisfied with our atmosphere, staffs and location. As you mentioned, our hotel is located in the middle of the city and there is a subway station closeby which is a crossing point of two main lines: one is Karasuma-Oike line and the other is Tozai-line so that you could visit most of the places from this station. Furthermore, there are some markets in which you could try some street foods and buy some suveniours in the working distance. Once again, thank you for your recommendation and your precious feedback. We look forward to seeing you again in Kyoto. Front Office Manager.
Responded June 17, 2018
Mitsui Garden Hotel Kyoto Sanjo
9.6
Exceptional
Eddie from Indonesia
Family with young children
Double Room - Non-Smoking
Stayed 2 nights in March 2018
Superb staff”
Staff is very very good. They are very polite and keep smiling. One of the staff knew that I had small children. So they gave my son a baby kit as a gift. it includes baby's toothbrush , nap, and sandals (with a bear printed on it). When I asked for direction to major spot, the receptionist explain very well. They gave me a hotel map, and a direction by bus or taxi to every tourist spot (they already fotocopy and prepared for it). The receptionist escort us until in front of lift. The next day when we will leave hotel to travel, it was raining. And the staff lent us 2 umbrellas. Location near starbucks and supermarket. Since there were 4 of us, mostly we used taxi to travel. It cost around 1000 yen to kyoto station. Hotel near MRT, but we should change few train to reach famous destination. I suggest to take bus rather than train. At 11 pm I went for onsen, but too crowded. More than 10 people and the place was small. So I canceled onsen .
Reviewed March 12, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your experience and valuable feedback. We are so fortunate enough to hear that you were so impressed with our staff service. Since many guests came from overseas, some staff members would help you with planning of sightseeing, booking a restaurant and assisting on a delivery service in English. Your comment would definitely encourage us to make a further improvement on a quality of our service. However, we are sorry to hear that you could not enjoy the public bath which is one of our selling points. It might cause congestion on some period of time because most of the people are likely to take a bath in the evening. We regret not to have informed you of this when you checked in. Once again, we thank you for your precious review and look forward to welcoming you here in Kyoto again. Front Office Manager.
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Mitsui Garden Hotel Kyoto Sanjo
6.4
Good
Harris from Australia
Family with teens
Stayed 3 nights in October 2018
Good”
It was and enjoyable stay. The entry road to the hotel was impressive with beautiful trees along the way. Many golfers stayed at the hotel. Staff, food and services were good.
Reviewed November 28, 2018
Thank you for staying at the Mitsui Garden Hotel Kyoto Sanjo and taking time out of your day to write us this valuable review. We are happy to hear that you were satisfied with your stay and that we were able to meet your needs throughout your stay. Regarding to our facilities we attempt to the best of our abilities to provide a space where customers can not only feel a sense of relaxation but also comfort during their stay. Furthermore our staff members attempt to provide the best service possible so that the customer can have a smooth and relaxing trip rather than a difficult and tiring one. Lastly, for the breakfast our restaurant staff attempts to provide a diverse collection of meals in our buffet ranging from Western style cuisine to Japanese style cuisine. We are always looking for room to improve and your review comes in great hand during this process. Again, thank you for staying with us and we hope to hear from you soon. Front Office Manager Mitsui Garden Hotel Sanjo
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Mitsui Garden Hotel Kyoto Sanjo
8.8
Excellent
Elaine from Singapore
Group
Stayed 3 nights in July 2018
Nice room”
Room was clean and spacious, very comfy beds. My brother took the breakfast and liked it very much. The hot jacuzzi facilities has quality body and face wash. Great location, stone's throw from a Starbucks and Karasuma Oike train station. Within walking distance of Namba Station.
Reviewed July 31, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We feel grateful to receive your many compliments about our hotel. Our room and bed is our key points and we are relieved that you have stayed comfortably. Regarding with breakfast, we provide both Japanese and Western cuisine of buffet style which many guests like. We also prepare Kyoto cuisine and you might have enjoyed Kyoto taste. Moreover, we are placed in central of Kyoto and there are many stores such as convenience stores, restaurants and cafes nearby as you mentioned. Our nearest station is ‘Karasuma Oike’ station and it is third stop from Kyoto station. In addition, Namba station is in Osaka and not near our hotel, therefore, you seem to misunderstand it. Once again, thank you very much for your comments and we hope to have an opportunity to welcome you again in the near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
8.4
Excellent
Leigh from Australia
Group
Stayed 1 night in July 2018
Excellent”
Very pleasant hotel, with the nicest and most helpful staff you could hope to find. Facilities are first rate and the 'travel buddy' they provide is a brilliant addition that we didn't get anywhere else. Very small rooms though with a cramped bathroom are the only downfalls of this hotel.
Reviewed July 07, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to provide us with your valuable feedback. We are delighted to hear that we did meet your expectation with the service, facilities, and Handy. We currently provide the Handy which is the smart phone that you can take to the city. It attends you with the map of Kyoto and lots of information of the restaurants which help you exploring Kyoto more smoothly. Furthermore, you are able to make a phone call for free of charge with the Handy. On the other hand, we are sorry to hear that you were not satisfied with the size of the room, and bathroom. We also offer large room, such as deluxe twin (25㎡) and family room (34㎡), recommended to the guests who expect to stay in spacious room. Once again, thank you for your precious evaluation and we look forward to welcoming you here in Kyoto in the near future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
9.2
Exceptional
Francisco from United Arab Emirates
Family with young children
Triple Bedded Non-Smoking
Stayed 3 nights in October 2018
City Break with small child”
Great location, 2 minutes walk from subway and 10 walk from Nishiki Market. Rooms with reasonable size (compared to others in Japan), has a nice small onsen and excellent customer service.
Reviewed October 28, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are glad to hear that you were satisfied with our location and our staff’s service. We are located in middle of Kyoto city and there are some sightseeing spots such as Nijo castle, Kyoto Imperial palace and Rokkakudo temple in walking distance as you mentioned. Our guests are able to go anywhere easily. Moreover, we provide variety of amenity at the room such as complimentary water bottle, hair and tooth brush and night wear something like that. Our garden bath has favorite reputation from many guests and ir gives them comfortable time. Once again, we appreciate for your comment and we hope to have an opportunity to welcome you again in the future. Front Office Manager
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Mitsui Garden Hotel Kyoto Sanjo
8.8
Excellent
Chew from Malaysia
Family with young children
Twin Room - Non-Smoking
Stayed 3 nights in March 2017
Clean and comfortable room”
Room is very clean and good to stay, though space is not as big as we expected. Location is good, close to some good restaurant nearby and walking distance (~10min) to Nishiki market. While there was rain during our stay, the staff is great to offer umbrella to us. Definitely good service. Try the public bath at early morning, nice Jacuzzi-like pool.
Reviewed April 11, 2017
8.4
Excellent
Wing from Hong Kong
Solo traveler
Twin Room - Non-Smoking
Stayed 2 nights in March 2017
Great experience”
The location is really convenient. 5 mins to supermarket, 2 mins to subway station. The staff are really nice and helpful. They taught us how to go some famous spots. Will definitely go to this hotel again and the breakfast buffet is also good too!!
Reviewed March 30, 2017
8.8
Excellent
Ernesto from Philippines
Group
Stayed 3 nights in March 2017
Excellent”
Definitely good value for the money - easy access to public transportation - trains, taxis, etc. Friendly and helpful staff. 2 comments: a. Breakfast was actually delicious. However, a little more variety on a day to day basis. b. English instructions on room heater should be available.
Reviewed March 21, 2017
9.2
Exceptional
jessica from United States
Solo traveler
Semi-Double Bed Non-Smoking
Stayed 3 nights in October 2016
Lovely hotel in a good location”
This hotel is very lovely, right in the center of Kyoto. I could walk pretty much anywhere I wanted to go within the city, and is extremely close to the train. The lobby and bath services are wonderful, and there is a lovely, posh cafe attached to the hotel. The rooms are tiny, and the Internet was unreliable. Other than that, highly recommend!
Reviewed October 21, 2016
8.0
Excellent
KONG from Hong Kong
Group
Triple Bedded Non-Smoking
Stayed 2 nights in May 2016
Very nice hot-spring bath”
Hotel is located inside a quiet and nice alley, can reach convenient stores and restaurants within few minutes walk. Metro is a little far away, recommend to take taxi instead of walking if you carry suitcases. Love their hot-spring bath, help to sooth muscle after a long day of walking / sightseeing.
Reviewed September 27, 2016
10.0
Exceptional
Diana from Spain
Family with young children
Semi-Double Bed Non-Smoking
Stayed 3 nights in August 2016
Great value in a great location”
Great value for the price, very nice and classy hotel, very small rooms but I think they are fine for the price considering prices in Kyoto. So near everything and so convenient to visit the city. Plus very nice to be able to enjoy their mini onsen baths every day.
Reviewed September 01, 2016
12345
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  • Excellent location
  • Nijo Castle
  • Karasuma Oike Subway Station is within 0.27 km