Phoenician Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

24 - 26 Queensland Avenue, Broadbeach, Gold Coast, Australia, 4218

Highlights

Great beach access

Walking distance to beach, shops, casino and eateries
Great food & dining

Walking distance to beach, shops, casino and eateries
Location

Great place to stay for families, perfect location.
Top Value

Great value base
Rated highly by Business travelers

Stayed for a conference and all up the stay was fantastic.

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Check-in/out [express]

Fitness center

Golf course (within 3 km)

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Broadbeach, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Sea World as well as Surfers Paradise nearby. Rated with 4 stars, this high-quality property provides guests with access to fitness center, outdoor pool and sauna on-site.
Your dates are popular among travelersUsers are booking a place in Gold Coast every 3 minutes on Agoda.com
Location 9.5
Service 8.9
Room comfort and quality 8.6
Cleanliness 8.4

Based on 1,378 verified reviews

Location

9.5

Service

8.9

Room comfort and qua...

8.6

Cleanliness

8.4

Facilities

8.4

Value for money

8.4

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Nearest transportation options

Broadbeach North Light Rail Station is within 0.14 km

G:link is within 0.85 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 196 places in walking distance!

Parking
FREE
Walkable places
Federation Park
130 m
The Oasis Shopping Centre
200 m
Broadbeach Mall
210 m
Rotary Carousel Broadbeach
220 m
Evergreen
220 m
Popular landmarks
Pacific Fair Shopping Centre
960 m
Surfers Paradise
1.0 km
SkyPoint Observation Deck
2.4 km
Ripley's Believe It Or Not! Surfers Paradise
2.9 km
Infinity Attraction
3.1 km
Closest landmarks
Haan Health Medical Centre
170 m
Zoneleader Acupuncture & Chinese Medicine Clinic
180 m
Oasis Car Park
320 m
Priceline Pharmacy
320 m
Scottsdale Golf Place
330 m

Good to know

Value for money8.4
Location rating9.5
Nearest airportGold Coast Airport (OOL)
Distance to airport17.5 km

Select your room

1/18

1 Bedroom Apartment

73 m²/786 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.8

Excellent

Room comfort and quality
  • Mountain view

1/16

1 Bedroom Apartment

73 m²/786 ft²
Max 3 adults
  • Mountain view

1/15

1 Bedroom Apartment

73 m²/786 ft²
Max 3 adults
  • Mountain view

1/12

2 Bedroom Apartment

106 m²/1141 ft²
Max 4 adults
1 king bed / 2 single beds

8.6

Excellent

Room comfort and quality
  • Mountain view

  • 2 bedrooms

  • 2 bathrooms

1/12

2 Bedroom Apartment

106 m²/1141 ft²
Max 5 adults
  • Mountain view

1/12

2 Bedroom Apartment

106 m²/1141 ft²
Max 5 adults
  • Mountain view

1/1

Apartment with Balcony

90 m²/969 ft²
Max 2 adults
1 queen bed
1/1

Apartment, 2 Bedrooms

106 m²/1141 ft²
Max 6 adults
1/1

1 Bedroom Apartment(2 single beds)

73 m²/786 ft²
Max 3 adults
1/1

1 Bedroom Apartment(2 single beds)

73 m²/786 ft²
Max 3 adults

Frequently asked questions

Phoenician Resort includes non-water sport and outdoor activities such as golf course (within 3 km) for you to enjoy.

Phoenician Resort has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While on vacation with your family, your kids can also experience the fun in sports and recreation facilities offered at Phoenician Resort such as kids pool.

Phoenician Resort's most popular month where verified guests have stayed the most is in November.

Phoenician Resort accepts up to 4, with payment card options such as MasterCard, Cash, and Visa.

Verified couple travelers that have stayed at this property have given Phoenician Resort an average rating of 8.4. You can look up on more descriptive customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given Phoenician Resort an average rating of 8.6. You can check out more precise customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Phoenician Resort an average rating of 8.3. You can look up on more specific customer testimonials, and comments for this property down in the review section.

Shopping options in Phoenician Resort’s Broadbeach neighborhood includes The Oasis Shopping Centre and Pacific Fair Shopping Centre.

Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

More about Phoenician Resort

More about Phoenician Resort

Experience Luxury and Convenience at Phoenician Resort in Gold Coast

Discover the epitome of luxury and convenience at Phoenician Resort, a 4-star hotel located in the heart of the vibrant Gold Coast, Australia. With its prime location and exceptional amenities, this hotel is the perfect choice for both leisure and business travelers. As you step into the elegant lobby of Phoenician Resort, you will be greeted by a warm and friendly staff, ready to cater to your every need. The hotel offers a seamless check-in process, with check-in time starting from 2:00 PM. After a smooth check-in, make your way to one of the 110 beautifully appointed rooms, each designed to provide a comfortable and relaxing stay. Phoenician Resort boasts a range of room types to suit every traveler's needs, from spacious and stylish studios to luxurious one and two-bedroom apartments. No matter which room you choose, you can expect modern furnishings, plush bedding, and a host of amenities to ensure a memorable stay. With the hotel's year of construction dating back to 1997, you can trust in the hotel's experience and commitment to providing exceptional service.

Unwind and Indulge in Phoenician Resort's Exciting Entertainment Facilities

At Phoenician Resort in Gold Coast, Australia, your vacation experience is taken to a whole new level with an array of entertainment facilities that are sure to keep you entertained and pampered throughout your stay. Dive into a world of relaxation and rejuvenation with the resort's luxurious spa, sauna, and hot tub. Indulge in a soothing massage or unwind in the steamy sauna, letting your worries melt away. The hot tub offers the perfect spot to soak and unwind, while enjoying the stunning views of the resort's lush garden. For those seeking a bit of excitement, the resort boasts a well-equipped games room, where you can challenge your friends and family to a friendly game of pool or table tennis. The games room is the perfect place to unwind and have fun, especially on rainy days or lazy afternoons. In addition to these entertainment facilities, Phoenician Resort is also conveniently located close to a variety of shops, allowing you to indulge in some retail therapy and explore the vibrant local scene. Whether you're in the mood for relaxation or excitement, Phoenician Resort has everything you need to make your stay unforgettable.

Unleash Your Inner Athlete at Phoenician Resort's Impressive Sports Facilities

At Phoenician Resort, we believe that staying active and maintaining a healthy lifestyle should never be compromised, even while on vacation. That's why we offer an array of world-class sports facilities that are sure to satisfy even the most avid sports enthusiasts. Dive into our indoor pool, where you can enjoy a refreshing swim regardless of the weather outside. Whether you're looking to do a few laps to kick-start your day or simply relax and unwind after a long day of exploring the Gold Coast, our indoor pool provides the perfect setting. For those who prefer a more intense workout, our state-of-the-art fitness center is at your disposal. Equipped with the latest exercise machines and equipment, you can work up a sweat and challenge yourself to reach new fitness goals. And the best part? Access to our fitness center is completely free for all guests! Step outside and be greeted by our inviting outdoor pool. Surrounded by lush tropical gardens and sun loungers, it's the perfect spot to soak up the sun and enjoy a refreshing dip. Whether you're looking to swim a few laps or simply relax poolside with a good book, our outdoor pool offers a serene and tranquil oasis. At Phoenician Resort, we understand the importance of staying active and healthy, even while on vacation. With our impressive sports facilities, you can unleash your inner athlete and make the most of your stay in the beautiful Gold Coast, Australia.

Convenience Facilities at Phoenician Resort

Phoenician Resort in Gold Coast, Australia offers a range of convenience facilities that are sure to enhance your stay. Stay connected with the world with the complimentary Wi-Fi available in all rooms. Whether you need to catch up on work emails or simply want to browse the internet, you can do so effortlessly from the comfort of your own room. Additionally, Phoenician Resort provides convenient luggage storage facilities. If you arrive early or have a late departure, you can securely store your bags and explore the city without any worries. This allows you to make the most of your time in Gold Coast, whether it's visiting the stunning beaches or exploring the vibrant nightlife. With these convenient facilities at your disposal, Phoenician Resort ensures a hassle-free and enjoyable experience for all guests. Stay connected and make the most of your time in Gold Coast with the convenience facilities offered at Phoenician Resort.

Convenient Transport Facilities at Phoenician Resort

At Phoenician Resort, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure you can explore the vibrant city of Gold Coast with ease. For those looking to embark on exciting tours and adventures, our resort provides a convenient tour desk where you can book various activities and experiences. Whether you're interested in exploring the stunning beaches, visiting theme parks, or discovering the lush hinterland, our knowledgeable staff will assist you in planning the perfect itinerary. In addition, we offer an onsite car park for guests who prefer to drive. Rest assured, as our car park is free of charge, you can conveniently park your vehicle without any additional expenses. This facility provides the utmost convenience, allowing you to easily explore the Gold Coast and its surrounding areas at your own pace.

Luxurious Room Facilities at Phoenician Resort

Indulge in a world of luxury and comfort at Phoenician Resort, where you will find an array of exceptional room facilities designed to enhance your stay. Each room is equipped with modern amenities, ensuring a memorable and relaxing experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the Gold Coast's warm climate. Get ready for a day of exploration with the convenience of a hair dryer, ensuring you always look your best. Unwind in the evening and catch up on your favorite shows on the television, offering a wide range of channels for your entertainment. Take a moment to soak in the breathtaking views from your private balcony or terrace, where you can enjoy a cup of coffee or simply bask in the beauty of the surroundings. Stay connected with the world through the satellite/cable TV, providing access to a variety of channels. Keep your refreshments cool and easily accessible with the in-room refrigerator, perfect for storing your favorite snacks and beverages. At Phoenician Resort, every detail has been carefully thought out to provide you with a comfortable and enjoyable stay. Experience the epitome of luxury with our exceptional room facilities, ensuring your time with us is nothing short of extraordinary.

Delicious BBQ Delights at Phoenician Resort

At Phoenician Resort, we understand that dining is an integral part of any memorable holiday experience. That's why we offer an array of delectable dining options to satisfy every palate. One of our standout features is our state-of-the-art BBQ facilities, perfect for those who enjoy the sizzle of grilled delights. Located in our lush tropical gardens, our BBQ area provides a relaxed and inviting atmosphere for guests to enjoy a casual outdoor meal with family and friends. Whether you're grilling up juicy steaks, fresh seafood, or vibrant vegetarian options, our BBQ facilities are sure to impress.

Luxurious and Spacious Apartments at Phoenician Resort

Discover the perfect accommodation at Phoenician Resort, where luxury meets comfort. Choose from our meticulously designed 1 Bedroom Apartments or indulge in the extra space of our 2 Bedroom Apartments. Each apartment offers a generous living area, ensuring you have ample space to relax and unwind after a day of exploring the vibrant Gold Coast. With the option of a King Bed or 2 Single Beds, our apartments cater to your specific needs, ensuring a restful night's sleep.

Discover the Vibrant Charm of Broadbeach in Gold Coast

Nestled along the stunning coastline of the Gold Coast, Broadbeach is a vibrant and dynamic suburb that offers a perfect blend of relaxation and excitement. With its pristine golden beaches, world-class shopping, and an array of dining options, Broadbeach is a popular destination for both locals and tourists alike. One of the highlights of Broadbeach is its beautiful beach, where you can soak up the sun, take a refreshing dip in the crystal-clear waters, or simply enjoy a leisurely stroll along the shoreline. The beach is patrolled by lifeguards, ensuring a safe and enjoyable experience for all visitors. Broadbeach is also known for its fantastic shopping scene. Indulge in a shopping spree at Pacific Fair, one of the largest shopping centers in Australia, boasting an impressive selection of high-end fashion brands, boutique stores, and entertainment options. After a day of retail therapy, treat yourself to a delicious meal at one of the many award-winning restaurants and cafes that line the streets of Broadbeach. For those seeking entertainment, Broadbeach is home to The Star Gold Coast, a world-class casino and entertainment complex. Try your luck at the gaming tables, catch a live show or concert, or enjoy a night of fine dining at one of the renowned restaurants within the complex. With its picturesque beaches, vibrant shopping scene, and exciting entertainment options, Broadbeach is a must-visit destination in the Gold Coast. Whether you're looking for relaxation or adventure, this charming suburb has something to offer everyone.

Traveling to Phoenician Resort from Gold Coast Airport

Phoenician Resort, nestled in the heart of Broadbeach on the stunning Gold Coast, is a luxurious haven awaiting your arrival. Getting to this idyllic retreat is a breeze, thanks to its convenient location near the Gold Coast Airport. Once you touch down at the Gold Coast Airport, you have several transportation options to reach Phoenician Resort. The most convenient and time-efficient choice is to take a taxi or book a private transfer. These services will whisk you away from the airport directly to the resort, allowing you to relax and enjoy the scenic journey. For a more budget-friendly option, you can hop on the Airtrain, which connects the Gold Coast Airport with the Broadbeach South station. From there, it's just a short walk to Phoenician Resort. The Airtrain offers a comfortable and reliable service, with regular departures throughout the day. It's a great way to soak in the beautiful surroundings as you make your way to your luxurious accommodation at Phoenician Resort.

Discover the Vibrant Surroundings of Phoenician Resort in Gold Coast

Phoenician Resort in Gold Coast offers a prime location with an array of exciting landmarks and attractions within easy reach. Just a stone's throw away, you'll find The Star Gold Coast Casino, where you can try your luck at the gaming tables or enjoy a thrilling live performance. For those seeking sun, sand, and surf, Kurrawa Beach is a short stroll from the hotel, offering pristine golden sands and crystal-clear waters. If you're in town for a conference or exhibition, the Gold Coast Convention and Exhibition Centre is conveniently located nearby. This modern venue hosts a variety of events throughout the year, from business conferences to trade shows and concerts. For a relaxing day out, head to Kurrawa Pratten Park, a picturesque green space perfect for picnics, leisurely walks, or a game of frisbee with friends. Thrill-seekers will be delighted to discover Brad Holmes Surf Coaching, where you can learn to ride the waves like a pro. If you're traveling with little ones, Ipsley Park and Allandale Entrance Reserve are just a short distance away, offering playgrounds and open spaces for them to run around and have fun. For any essentials or last-minute needs, Priceline Pharmacy is conveniently located nearby. And if you're in the mood for a leisurely stroll, Albert Park is the perfect spot to soak up the sunshine and enjoy the beautiful surroundings. With its vibrant surroundings and a plethora of attractions, Phoenician Resort in Gold Coast is the ideal base for both business and leisure travelers looking to make the most of their stay in this stunning coastal city.

Convenient Public Transport Stations near Phoenician Resort

Located in the heart of Gold Coast, Phoenician Resort offers easy access to a range of public transport options, making it a convenient choice for travelers. Just a short walk away from the resort, you'll find the Broadbeach North Light Rail Station. This modern and efficient light rail system, known as the G:link, connects you to various popular destinations in the city, including Surfers Paradise, Southport, and Griffith University. Whether you're looking to explore the vibrant nightlife or soak up the sun on the pristine beaches, the Broadbeach North Light Rail Station is your gateway to all the excitement that Gold Coast has to offer. For those looking to venture further afield, the Broadbeach South Light Rail Station is also within easy reach of Phoenician Resort. This station provides convenient access to the southern parts of Gold Coast, including the bustling shopping precinct of Pacific Fair and the iconic Star Casino. Whether you're in the mood for some retail therapy or want to try your luck at the gaming tables, the Broadbeach South Light Rail Station is your ticket to a world of entertainment and excitement. With the G:link at your doorstep, exploring Gold Coast has never been easier.

A Culinary Adventure Awaits

Phoenician Resort is surrounded by a diverse selection of restaurants that will take your taste buds on a culinary adventure. Just steps away, you'll find Broadbeach Tavern, a lively pub offering delicious pub fare and a great atmosphere for socializing. For a unique dining experience, head to Dracula's Cabaret, where you can enjoy a thrilling show while indulging in a sumptuous feast. If you're in the mood for a hearty breakfast or a gourmet coffee, Elk Espresso is the place to be. The Loose Moose is a must-visit for burger lovers, with their mouthwatering creations and extensive craft beer selection. For a taste of Texan cuisine, Lonestar Tavern serves up delicious BBQ ribs and steaks that are sure to satisfy any meat lover. Grand Dynasty Yumcha and Seafood Restaurant is perfect for those craving authentic Chinese dim sum and fresh seafood. If you're in the mood for a taste of Italy, Gemelli Italian offers a menu filled with traditional Italian dishes made with love. Garden Kitchen & Bar is a vibrant dining destination with a menu inspired by the freshest local produce and a stylish outdoor setting. Finally, Mamasan Kitchen & Bar combines the flavors of Southeast Asia with a modern twist, offering a fusion of Thai, Vietnamese, and Indonesian cuisine. With such a diverse range of dining options right at your doorstep, Phoenician Resort ensures that every meal is a memorable experience.

Nearby Shopping Landmarks for a Retail Paradise

Just a short stroll from the Phoenician Resort, guests can indulge in a diverse array of shopping experiences. Explore the vibrant Broadbeach Mall and the eclectic Broad Beach Art and Craft Markets, perfect for discovering unique handmade treasures. For a more upscale experience, Niecon Plaza and Oracle Boulevard offer a range of boutique stores and stylish cafes. Art enthusiasts will appreciate the nearby RQAS Royal Queensland Art Society Gold Coast, showcasing local creativity. For larger retail therapy, Pacific Fair Shopping Centre and The Oasis Shopping Centre provide extensive selections of international brands and entertainment options, making the area a true retail paradise for visitors seeking both leisure and shopping adventures.

Unbeatable Value: Experience Luxury at Phoenician Resort for an Affordable Price

Discover the perfect blend of luxury and affordability at Phoenician Resort, where you can indulge in a world-class experience without breaking the bank. With an average price of just $267 per room, Phoenician Resort offers exceptional value for your stay in Gold Coast, Australia. Compared to the average price of a hotel room in Gold Coast, which stands at $196, Phoenician Resort goes above and beyond to provide unparalleled comfort and amenities at an unbeatable price. Immerse yourself in the opulent surroundings of our elegantly designed rooms, complete with modern furnishings and breathtaking views of the city or the sparkling ocean. Whether you are traveling for business or pleasure, Phoenician Resort offers the perfect sanctuary to relax and rejuvenate, all at a price that won't break the bank.

Wonderful Stay at Phoenician Resort

Phoenician Resort in Gold Coast, Australia offers a truly wonderful stay for guests, as highlighted by their positive customer reviews. The resort boasts a beautiful location and spacious, clean accommodations that are perfect for families. The friendly and accommodating staff at the reception make guests feel welcome from the moment they arrive until the end of their stay. The resort also offers great amenities and facilities, including a pool that kids absolutely love. With its great location and helpful staff, Phoenician Resort is highly recommended for a memorable and enjoyable vacation. Book your stay now and experience the greatness of Phoenician Resort in Gold Coast!

A Luxurious Oasis of Comfort and Convenience

Discover the epitome of luxury and relaxation at Phoenician Resort in Gold Coast, Australia. With an impressive overall rating of 8.7, this resort has consistently impressed guests with its exceptional service and outstanding amenities. Boasting an 8.4 rating for value and facilities, Phoenician Resort offers an incredible experience that is worth every penny. From the moment you step into the resort, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your stay is nothing short of perfect. With a staff performance rating of 8.9, you can expect exceptional service that goes above and beyond to meet your needs. Whether you need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the knowledgeable and attentive staff are always ready to assist. In addition to the exceptional service, Phoenician Resort also excels in providing a comfortable and inviting atmosphere. With an 8.6 rating for comfort, you can rest assured that your stay will be characterized by cozy accommodations and top-notch amenities. Each room is thoughtfully designed with modern furnishings, plush bedding, and spacious layouts, ensuring a peaceful and rejuvenating stay. The resort's facilities are equally impressive, offering a range of recreational activities and relaxation options. Whether you prefer lounging by the sparkling outdoor pool, indulging in a soothing spa treatment, or working up a sweat at the fully-equipped fitness center, there is something for everyone at Phoenician Resort. Situated in the heart of Gold Coast, Phoenician Resort boasts a prime location that earned it a remarkable 9.5 rating. With stunning views of the ocean and easy access to the city's vibrant entertainment and dining scene, you'll be perfectly positioned to explore all that Gold Coast has to offer. Immerse yourself in the lively atmosphere of Surfers Paradise, take a leisurely stroll along the golden sandy beaches, or embark on thrilling adventures at the nearby theme parks. With Phoenician Resort's unbeatable location, your dream vacation awaits.

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Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Italian
  • Japanese
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • BBQ facilities
  • Coffee shop
  • Kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Adapted bath
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathtub
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Dishwasher
  • DVD/CD player
  • Electric kettle
  • Fan
  • Fitness club privileges
  • Free bottled water unavailable
  • Full kitchen
  • Ground floor available
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kettle
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sauna
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Location

24 - 26 Queensland Avenue, Broadbeach, Gold Coast, Australia, 4218

Exceptional9.5

Location

Airports
  • Gold Coast Airport (OOL)
    17.5 km
  • Brisbane Airport (BNE)
    76.8 km
Public transportation
  • Broadbeach North Light Rail Station
    140 m
  • G:link
    850 m
Hospital or clinic
  • Haan Health Medical Centre
    170 m
Shopping
  • Pacific Fair Shopping Centre
    960 m
Convenience store
  • 7 Eleven
    80 m
Cash withdrawal
  • ATM
    160 m

What's nearby

Popular landmarks
  • Pacific Fair Shopping Centre
    960 m
  • Surfers Paradise
    1.0 km
  • SkyPoint Observation Deck
    2.4 km
  • Ripley's Believe It Or Not! Surfers Paradise
    2.9 km
  • Infinity Attraction
    3.1 km
  • Sea World
    6.1 km
  • Currumbin Wildlife Sanctuary
    13.3 km
  • Wet'n'Wild Gold Coast
    16.8 km
  • Warner Bros Movie World
    17.7 km
  • Dreamworld
    21.5 km
Nearby landmarks
  • Federation Park
    130 m
  • Broadbeach North Light Rail Station
    140 m
  • Haan Health Medical Centre
    170 m
  • Zoneleader Acupuncture & Chinese Medicine Clinic
    180 m
  • The Oasis Shopping Centre
    200 m
  • Broadbeach Mall
    210 m
  • Rotary Carousel Broadbeach
    220 m
  • Evergreen
    220 m
  • Gold Coast Convention and Exhibition Centre
    230 m
  • Paula Stafford Park
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of AUD 200 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until
The property
  • Year property opened1997
  • Number of floors9
  • Number of rooms 110

Property announcements

Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.

Reviews of Phoenician Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 10
  • 7.2
  • 4.8
  • 6.4
  • 4.8
  • 10
  • 10
  • 8.8
  • 8.8

Most recent

  • Location score 9.5 out of 10 and is a high score in Gold Coast
    Location9.5
  • Service score 8.9 out of 10 and is a high score in Gold Coast
    Service8.9
  • Room comfort and quality score 8.6 out of 10 and is a high score in Gold Coast
    Room comfort and quality8.6
  • Cleanliness score 8.4 out of 10 and is a high score in Gold Coast
    Cleanliness8.4
  • Facilities score 8.4 out of 10 and is a high score in Gold Coast
    Facilities8.4
  • Value for money score 8.4 out of 10 and is a high score in Gold Coast
    Value for money8.4
High score for Gold Coast

Rating

9+ Exceptional (132)
8-9 Excellent (43)
7-8 Very Good (43)
6-7 Good (12)
<6 Below Expectation (20)

Review summary

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Guests love the central location of this hotel, making it convenient for city exploration. The apartments are spacious, comfy, and equipped with a well-stocked kitchen, making it ideal for leisure and business travelers. The staff provides great customer service to ensure guests feel valued. The hotel offers fantastic facilities for families, including beautiful swimming pools. This hotel is considered great value for money because of its quality accommodations and services.

Outdated room facilities for those seeking modern amenities.

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Location

Mentioned in 33 reviews
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100% Positive

Service

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86% Positive
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13% Unfavourable

Room comfort

Mentioned in 15 reviews
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60% Positive
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40% Unfavourable

Pool

Mentioned in 12 reviews
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58% Positive
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41% Unfavourable

Cleanliness

Mentioned in 10 reviews
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50% Positive
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50% Unfavourable

Room size

Mentioned in 9 reviews
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100% Positive

Property facilities

Mentioned in 6 reviews
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100% Positive

Value for money

Mentioned in 5 reviews
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100% Positive

Restaurant options

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive
Showing 250 verified guest comments
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  1. 9.6
    Exceptional
    Monique from Australia
    Solo traveler
    1 Bedroom Apartment
    Stayed 4 nights in August 2025

    “Relaxing Stay with Excellent Service”

    From the moment I arrived the service at the Phoenician Resort was outstanding. The team were warm, professional and made me feel genuinely welcome from check in all the way through to my departure. My stay was comfortable and relaxing with the resort facilities really adding to the experience. The spa, pool and sauna were all beautifully maintained and created the perfect environment to unwind. The on site gym is a great bonus for keeping active during stays, however I never utilised this myself. The suite itself was well appointed and while there was a minor issue with the toilet paper supply (3/4 roll and just one spare) and no complimentary milk, these were just small things and didn’t detract significantly from my overall experience. More just something to be aware of for future guests. One note worth mentioning: My dining experience at La Porchetta with other guests staying at same resort was disappointing and didn’t reflect the high standards of the resort itself. While this technically isn’t a direct reflection on the resort, it could influence the perception of the overall stay. In summary, I thoroughly enjoyed my time at the Phoenician and would happily return. A great choice for a relaxing getaway with excellent service and top tier amenities.

    Reviewed August 18, 2025
  2. 10.0
    Exceptional
    Bronwyn from Australia
    Couple
    1 Bedroom Apartment
    Stayed 5 nights in March 2026

    “Fantastic resort”

    This is the second time I have stayed at this resort and it didn't disappoint. We were offered a room upgrade at no additional cost. The staff were friendly and accommodating. We had a lovely view of the ocean and restaurant and bar strip. Room was spacious with a balcony and had everything you needed, and a super comfortable bed. Perfect location, we also took advantage of the 10% off at La Porchetta Italian restaurant. It will be my go to accommodation whenever I visit the Goldcoast.

    Reviewed March 07, 2026
  3. 8.0
    Excellent
    Yvonne from Australia
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in December 2025

    “Great location”

    Our shirt break at the Phoenician Resort. It is in a great location in the centre of the Broadbeach Restaurant strip. The building itself is dated, but the room was comfortable. Julie at reception was fantastic, providing great customer service and tips about the local area. We were disappointed that for 2 people, we were provided with one very small cake of soap and one pack of 10 tissues for our 3 day stay. The policy is they don’t replenish these items for personal use, you need to buy extras. The rooms are not serviced daily and you are required to wash any kitchen utensils used and take your rubbish to the bins in the garage before you leave. Not sure what the cleaners do as there was long black hair in the bathroom.

    Reviewed December 08, 2025
  4. 7.6
    Very good
    John from Australia
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in December 2025

    “Great stay”

    Our only reservation concerns the requirement that departing guests wash and put away all dishes and remove all rubbish, coupled with a notice that additional charges will be imposed if these tasks are not completed. The proper cleaning of kitchenware is more appropriately undertaken by professional housekeeping staff to ensure consistent hygiene standards, and rubbish removal ordinarily forms part of standard post-checkout procedures. Imposing these obligations on guests is not on. particularly where a cleaning fee is already factored into the stay.

    Reviewed December 08, 2025
  5. 9.2
    Exceptional
    Kim from Australia
    Business traveler
    1 Bedroom Apartment
    Stayed 3 nights in July 2024

    “A great base and very comfortable”

    The Phoenician is close to everything. The beach is a short walk away. The supermarketing is across the road. Heaps of restaurants in the vicinity. You can even walk to Pacific Fair shopping centre in 20 minutes or catch the tram in 5 minutes. The rooms are spacious and all have their own kitchen. The rooms are not serviced daily. Every four days they change the towels and sheets and that's perfect for me. They don't have a lot of vanity items in the bathroom so bring your own stuff, but they do have a hairdryer which is convenient. Wifi is included. All the staff are really lovely. You do have to do your own dishes and empty the bins before you leave which is easy as there is a chute on every floor. Pools, gym, spa all great.

    Reviewed July 31, 2024
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