Rich Palace Hotel by SoASIA Hotels and Resorts
Rich Palace Hotel by SoASIA Hotels and Resorts
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Deluxe King Room - Bed Rich Palace Hotel by SoASIA Hotels and Resorts
Deluxe King Room - Bed
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Lobby Rich Palace Hotel by SoASIA Hotels and Resorts
Lobby
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Lobby Rich Palace Hotel by SoASIA Hotels and Resorts
Lobby
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Interior view Rich Palace Hotel by SoASIA Hotels and Resorts
Interior view
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Excellent
Location
8.6
See all 34 photos Rich Palace Hotel by SoASIA Hotels and Resorts
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Rich Palace Hotel by SoASIA Hotels and Resorts

Excellent location
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Excellent
From 240 reviewsSee what guests said
8.2
Recommended by 92% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
Executive King Room
Executive King Room
...
  • City view
  • 32 m²/344 ft²
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Diamond Suite
Diamond Suite
...
  • City view
  • 64 m²/689 ft²
  • 1 king bed
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Executive King or Twin Room
Executive King or Twin Room
...
  • City view
  • 32 m²/344 ft²
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Deluxe Twin Room
Deluxe Twin Room
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Executive Twin Room
Executive Twin Room
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Diamond Suite
Diamond Suite
...
  • 64 m²/689 ft²
  • Non-smoking
  • 1 super king bed
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Presidential Suite
Presidential Suite
...
  • 96 m²/1033 ft²
  • Kitchenette
  • 1 super king bed
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King Room
King Room
...
  • 32 m²/344 ft²
  • 1 single bed
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Premium Deluxe King
Premium Deluxe King
...
  • Shower
  • 1 super king bed
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More about Rich Palace Hotel by SoASIA Hotels and Resorts

More about Rich Palace Hotel by SoASIA Hotels and Resorts

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (240)Booking.com Reviews (256)
8.2
Excellent
Read reviews from:
Cleanliness8.1
Facilities7.9
Location8.6
Service8.2
Value for money8.4
Provided by verified guests of Agoda
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Showing 83 verified guest comments
12345
5.6
Maria from Indonesia
Family with teens
Deluxe King Room
Stayed 1 night in July 2018
Good and bad”
First time arrived, staffs are friendly which is nice. Handled by male reception (looks like new staff) who looks confused with everything. His senior was not help when she saw him confused etc. Bad points are : I arrived at 5PM to wait for another hour since the room wasn’t ready yet (get the key at 6PM) AND found that the bath towels are disgustingly gray. Like totally gray and stained. Too tired to even asked for a new one. At the evening when I came back to hotel, room key was not working. The lady at the right side of the reception answered the phone while I still explained the key is not working etc. Well at least she did cut a new key and smile. To be frank, they actually have a nice room if only they cleaned more properly. Room lights are dim which is good for rest and there’s a huge window for the lights at noon - great energy saving while maintain guest comfort. For me personally, I will stay here again if the rooms are on sale or their cleanliness standards improved.
Reviewed July 20, 2018
7.6
Very good
Asrin from Indonesia
Business traveler
Deluxe Twin Room
Stayed 3 nights in March 2018
Diamond Days conference”
Stay was good, near to location of meeting, and easy getting a taxi to anf from the meeting area
Reviewed July 10, 2018
10.0
Exceptional
Jagdish from Singapore
Business traveler
Deluxe Twin Room
Stayed 1 night in May 2018
NICE AND GOOD HOTEL”
I LIKE THIS HOTEL, I WILL STAY AGAIN
Reviewed June 22, 2018
5.6
Bong from Indonesia
Family with young children
Premium Deluxe King
Stayed 3 nights in June 2018
out of expectation”
bad breakfast for 4 stars hotel and they dont have a warmer for their pool.
Reviewed June 20, 2018
5.6
Yuniany from Indonesia
Family with young children
Premium Deluxe King
Stayed 2 nights in June 2018
The room not too clean, the cup still had a spot of coffee”
The staff nice, the location near to lenmark mall, pakuwon mall and g walk, easy to look for food
Reviewed June 18, 2018
9.6
Exceptional
Eric from Indonesia
Family with young children
Premium Deluxe King
Stayed 1 night in June 2018
Good 5 stars hotel”
Good location n cheap price
Reviewed June 16, 2018
9.2
Exceptional
Eric from Indonesia
Business traveler
Premium Deluxe King
Stayed 5 nights in June 2018
Cheap 5 stars hotel”
Clean n comfy room
Reviewed June 12, 2018
9.2
Exceptional
Moreen from Indonesia
Solo traveler
Premium Deluxe King
Stayed 2 nights in June 2018
Overall this hotel is great and I like the promo night their offered me.”
The room and foods are good and the service is also good but please for the receiptionist staff or anyelse to check in via agoda will be faster and checked the email before so we can check in without waiting.
Reviewed June 06, 2018
10.0
Exceptional
Widiyanto from Indonesia
Business traveler
Deluxe King Room
Stayed 1 night in May 2018
Good for business”
The restaurant need to be improve for quality food.
Reviewed May 22, 2018
8.0
Excellent
Jodi from Indonesia
Business traveler
Deluxe King Room
Stayed 1 night in November 2017
Classic Modern”
there is a bar on the lobby which could be interested
Reviewed May 19, 2018
8.8
Excellent
NATALIA from Indonesia
Business traveler
Deluxe King Room
Stayed 1 night in January 2018
Oke”
Semuanya cukup bagus. Staff ramah. Breakfast okelah
Reviewed May 11, 2018
7.2
Very good
robert from Indonesia
Solo traveler
Deluxe
Stayed 1 night in January 2018
Good hotel”
Good hotel, the room is quite big.overall comfy
Reviewed May 10, 2018
4.8
WONG from Singapore
Business traveler
Deluxe Twin Room
Stayed 2 nights in May 2018
Got no bedroom slippers- tooth brush - hand towers- in room!!”
Aircon in room not cold
Reviewed May 06, 2018
9.2
Exceptional
boon from Malaysia
Business traveler
Deluxe King Room
Stayed 2 nights in April 2018
Value of money”
5 star hotel. Friendly and helpful staff.
Reviewed April 29, 2018
4.8
WEE from Singapore
Business traveler
Deluxe King Room
Stayed 5 nights in April 2018
Acceptable”
10 nights stay and I changed rooms 4 times due to air-conditioner problems
Reviewed April 20, 2018
8.0
Excellent
Andreas from Indonesia
Business traveler
Deluxe King Room
Stayed 1 night in April 2018
Nice Hotel”
stayed for more then 20 times at this hotel. Nice, Clean, value for money.
Reviewed April 15, 2018
6.4
Good
fe from Indonesia
Business traveler
Deluxe Twin Room
Stayed 1 night in December 2017
A busy hotel ”
The hotel only have 1 elevator that function and on the same day there are a wedding party.
Reviewed April 14, 2018
9.2
Exceptional
Eric from Indonesia
Business traveler
Deluxe Twin Room
Stayed 3 nights in April 2018
Nice hotel with affordable price”
Clean room, nice lobby, affordable price
Reviewed April 14, 2018
5.2
Christina from Indonesia
Family with young children
Deluxe Twin Room
Stayed 2 nights in March 2018
Poor facilities for 5* hotel”
- Wait too long for check in - Other guest got room which inside still have guest - The size of the room different from description in Agoda - Poor amenities - Poor drain system in the bathroom - wait too long for room service (food order)
Reviewed April 10, 2018
6.8
Good
Diana from Indonesia
Couple
Deluxe King Room
Stayed 1 night in March 2018
Good for money but some need to be improved”
Things that need to be improved : no note & pen/pencil in room, building infrastructure: room floor level is less than bathroom floor, it makes water flows to room as well as soundproof
Reviewed April 02, 2018
Dear Our Valuable Guest, Thank you for posting your review during your recent stay with us. We are glad to hear you enjoyed our hotel pricing. We have taken note of your feedback about the pen in room & the room floor level. We want to reassure you that right now we are actively finding solution for the problem in the bathroom. We thank you for the feedback and suggestion to improve our overall guest experience. We are looking forward to welcome you again soon. Warm Regards, Fiki Yusuf Marcomm Manager
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Rich Palace Hotel by SoASIA Hotels and Resorts
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