Royal Lancaster London
Classic Double Room Royal Lancaster London
Lobby Royal Lancaster London
Lobby Royal Lancaster London
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8.5
Excellent
/10
(920 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Lancaster Gate Tube Station30 m
  • Swan90 m
  • Peter Pan Statue390 m
  • Art Work Space460 m
  • Paddington Station490 m
  • Paddington Railway Station510 m
  • Bayswater570 m
  • The Pet Cemetery of Hyde Park610 m
  • Rolling Bridge700 m
  • Hyde Park710 m
  • Free Wi-Fi

    Royal Lancaster London

    Lancaster Terrace, Hyde Park, London, United Kingdom, W2 2TY - See map
    Exceptional reputation
    Recommended by 95% of guests
    Fantastic breakfast
    93% positive mentions
    • 30 meters to public transportation

    • Located in heart of London

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 44 times | 6 travelers are looking at this property right now

    Property ranking|Compared to 25,711 London properties
    See all rankings
    Value for money score
    8.0/10
    Location score
    9.0/10
    Service score
    8.7/10
    Cleanliness score
    8.8/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Value for money8.0
    Location rating9.0
    Nearest airportLondon City Airport (LCY)
    Distance to airport15.6 km

    Rooms available at Royal Lancaster London

    8.0
    Very good
    Room comfort & quality
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds
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    Executive Double Room
    Executive Double Room
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
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    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
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    Park Suite
    Park Suite
    ...
    • Room size: 55 m²/592 ft²
    • Park view
    • 1 king bed
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    Suite
    Suite
    ...
    • Room size: 47 m²/506 ft²
    • City view
    • 1 king bed
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio Corner Double
    Studio Corner Double
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
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    Studio Suite
    Studio Suite
    ...
    • Room size: 41 m²/441 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Classic Double Room
    Classic Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
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    More about Royal Lancaster London

    More about Royal Lancaster London

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    Rose Garden Restaurant
    10 m British, European, Gluten Free
    Island Grill & Bar
    40 m British, European, Gluten Free
    Bathurst Deli
    110 m British, Cafe, Delicatessen
    European cuisine
    European cuisine
    Angelus
    110 m European, French
    Ef's
    280 m European
    Stuzzico
    720 m European, Italian
    Asian cuisine
    Asian cuisine
    Nipa Thai
    60 m Asian, Gluten Free, Thai
    Olio Bar & Restaurant
    140 m Asian, British, Malaysian
    Golden Shalimar
    260 m Asian, Indian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Royal Lancaster London from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (920)Booking.com Reviews (1244)
    8.5
    /
    10
    Cleanliness8.8
    Facilities8.3
    Location9.0
    Room comfort and quality8.0
    Service8.7
    Value for money8.0
    Rating
    9+ Exceptional (211)
    8-9 Excellent (165)
    7-8 Very Good (172)
    6-7 Good (64)
    <6 Below Expectation (41)
    Time of the year
    Mar - May (206)
    Jun - Aug (127)
    Sep - Nov (139)
    Dec - Feb (181)
    All guests (920)
    All room types
    All languages

    Show reviews that mention 

    Showing 653 verified guest comments
    12345
    8.4
    Excellent
    Thuy from Vietnam
    Family with young children
    Superior Deluxe Corner Room
    Stayed 1 night in July 2019

    Excellent”

    We left our stuff at the hotel. I have emailed them once to check but no response (they responded very quick before this regarding my other concerns). I then came to the hotel to check directly, waited there for 5-10 mins for them to “investigate” and was asked to leave mobile number to be updated. But still no information till now. Other than this, the stay here was pleasant, everything was good. They were very nice to keep our luggages when we traveled to other cities.

    Reviewed July 21, 2019
    9.2
    Exceptional
    THANAWAT from Thailand
    Family with teens
    Classic Double Room
    Stayed 3 nights in June 2019

    Great hotel in a beautiful location ”

    About a 20 min walk to MarbleArch. Hyde park is just a few steps away. Good, clean rooms with good linen. Bathroom was also very good. I just wish the was a bit larger as there was no space to leave luggage open. Will definitely consider the Royal Lancaster on my next visit to London.

    Reviewed July 03, 2019
    8.4
    Excellent
    cecilia from Singapore
    Couple
    Deluxe Double Room
    Stayed 5 nights in July 2019

    Awesome location, Newly renovated, classy and nice! ”

    Love our stay here at The Royal lancaster. Location is amazing! 6 mins from Paddington Station, 2 mins from Lancaster Gate and directly opp the Hyde Park! We walked everywhere from here. Love the hotel! Breakfast spread is fabulous as well. Service is also top notch from door man to concierge to anyone we met! So glad we stayed here and will definitely stay again!

    Reviewed July 14, 2019
    8.4
    Excellent
    Hendry from Indonesia
    Family with young children
    Superior Deluxe Corner Room
    Stayed 5 nights in June 2019

    Lovely and great location”

    Our stay was very comfortable, spacious room and comfy bed. The housekeeping did their job really well cleaning up our room every day. My son loves the little cookies that they provide to accompany the tea in the mini bar. The location just 2 minutes walk from Lancaster Gate tube station, very easy to go around. Will definitely go back to this hotel again.

    Reviewed June 21, 2019
    8.0
    Excellent
    MENG from Singapore
    Couple
    Classic Double Room
    Stayed 11 nights in May 2019

    Generally ok”

    Generally met expectations- clean, well thought out design n plan of service, good quality materials used., staff well mannered n showed instant recognition. But a few grievances. No pool. Shampoo n body soap limited to one person with a couple is staying in. No change despite reminders. Staff re-organizing bed came knocking late at night abt 8-10pm. It is too late; should do it earlier in evening. One housekeeping’s staff showed initiative n integrity. On 5 Jun, I saw my shoes and socks were cleaned n hung to dry. They must have been wet n the staff took initiative to clean n dry them instead of just leaving a note of apology. Well done n much appreciated. Many times it is the initiative to restitution that counts, not so much the nature of mistake.

    Reviewed June 07, 2019
    8.8
    Excellent
    Stephanie from United States
    Family with young children
    Classic Double Room
    Stayed 2 nights in April 2019

    Convenient and good location”

    Pro: Good location - 5 mins walk to Padding station (for heathrow express to airport), - 15-20 mins walk to Oxford street Large room than other london hotels Cons: - Weak shower - Room located on 3/f facing the flatform where staff can walk on the flatform, need to close curtains all day

    Reviewed May 02, 2019
    10.0
    Exceptional
    ABDULLAH from Saudi Arabia
    Couple
    Classic Double Room
    Stayed 3 nights in June 2019

    VERY GOOD”

    VERY GOOD

    Reviewed June 29, 2019
    5.6
    Cho from Hong Kong
    Solo traveler
    Classic Double Room
    Stayed 2 nights in May 2019

    Terrible Management”

    The door lock was not working properly and I was not able to lock from inside the room. Called the front desk repeatedly to fix the door in the morning (for 3 times including calls and also visiting the front desk) - the problem was not fixed until the next day evening. Even though the door lock was repair, it was still very hard to lock it as it was unreasonably tight. Also, the bathroom door was stuck at one point during the stay. Nice location, clean room. However, the efficiency of the staff was really low with no prompt response and it is an overall disappointing stay. Not worth the money.

    Reviewed June 04, 2019
    10.0
    Exceptional
    Astrid from United Kingdom
    Family with teens
    Classic Double Room
    Stayed 1 night in June 2019

    Modern, clean, friendly with a great location”

    Two of us shared a simple double room which was a little small but very nice and very clean. The bed was big and comfortable. The climate control worked very well. Two windows ran almost the full width of the room giving a lovely view. These had separate day-time and night-time blinds for full privacy. The bathroom was lovely with a great shower. Fluffy white towels, bathrobes, slippers and The White Company bathing products were provided. The hairdryer worked very well (unusual for hotel hairdryers!). There were two room safes, one the usual horizontal style and one vertical. There was lots of storage space. We ordered room service which came quickly and was tasty. We didn’t have breakfast in the hotel so I can’t comment on that. The hotel is just around the corner from Lancaster Gate tube station - a couple of minutes walk - so very convenient. Hyde Park is opposite the tube station. The staff were very friendly. I would definitely stay again!

    Reviewed June 04, 2019
    5.2
    Soniviel from Indonesia
    Family with young children
    Superior Deluxe Double Room
    Stayed 4 nights in May 2019

    all staffs at front office confusing”

    all the staffs at the front officess keeps making mistakes, seems understand what i was talking about but actually they were not. even the manager....invoiced me stupidly, i was checking in on 24th but billed me breakfast on the same date when i checked in also for the parking fee...cannot give any solution

    Reviewed May 29, 2019
    9.2
    Exceptional
    Varushka from South Africa
    Couple
    Classic Double Room
    Stayed 3 nights in December 2018

    Exceptional”

    From the moment I walked into the hotel I was in love with it. Absolutely beautiful and felt like 5 stars. The staff were friendly and the room was more than the pictures could depict. I travelled just before New Year’s Eve so London was busy but coming back to this hotel every evening was peaceful and relaxing. It’s close to the main shopping district but further away from the rest of the attractions. Other than that Il definitely go back

    Reviewed January 06, 2019
    10.0
    Exceptional
    Manal from Kuwait
    Couple
    Classic Double Room
    Stayed 6 nights in December 2018

    very nice experience”

    the location of the hotel is great. Very good hotel for family and couples. friendly staff. very clean.

    Reviewed July 18, 2019
    10.0
    Exceptional
    lisa from United Kingdom
    Family with young children
    Studio Corner Double
    Stayed 1 night in February 2019

    Fabulous Hotel in a great location in close proximity to underground station ”

    Lovely Hotel with welcoming staff and well equipped and spacious rooms. The staff are friendly and professional. It was my daughters birthday and they surprised her with goodies which was a lovely touch.All round an amazing stay.

    Reviewed February 20, 2019
    9.6
    Exceptional
    Jarrah from Kuwait
    Family with teens
    Classic Double Room
    Stayed 4 nights in June 2019

    Great Location!”

    Great location. Next to underground station and few steps from Hyde Park.

    Reviewed June 09, 2019
    10.0
    Exceptional
    Hendra from Indonesia
    Family with teens
    Deluxe Twin Room
    Stayed 5 nights in May 2019

    The best hotel in london”

    Great hotel dan perfect service

    Reviewed June 07, 2019
    10.0
    Exceptional
    Hendra from Indonesia
    Family with teens
    Deluxe Double Room
    Stayed 5 nights in May 2019

    The best hotel in london”

    Great hotel and perfect service

    Reviewed June 07, 2019
    9.6
    Exceptional
    Hendra from Indonesia
    Family with teens
    Deluxe Twin Room
    Stayed 1 night in May 2019

    Great dan nice hotel”

    The best hotel

    Reviewed June 02, 2019
    9.6
    Exceptional
    Hendra from Indonesia
    Family with teens
    Deluxe Double Room
    Stayed 1 night in May 2019

    Great and nice hotel”

    The best hotel

    Reviewed June 02, 2019
    10.0
    Exceptional
    Febri
    Couple
    Classic Double Room
    Stayed 1 night in March 2019

    Great Hotel”

    Nice staff, room and location

    Reviewed May 15, 2019
    10.0
    Exceptional
    Mary from United Kingdom
    Couple
    Deluxe Double Room
    Stayed 2 nights in March 2018

    Fantastic Hotel”

    This is a great 5 star hotel, in the perfect location. The staff were so nice. It was my birthday they all went out of their way to ensure it was a fabulous day. Thanks to them all. We will definitely stay again.

    Reviewed April 03, 2018
    12345
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    Royal Lancaster London
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    • Exceptional location
    • Buckingham Palace
    • Lancaster Gate Tube Station is within 0.03 km