Sapphire Hotel
Sapphire Hotel
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Twin Room - Bathroom Sapphire Hotel
Twin Room - Bathroom
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Lobby Sapphire Hotel
Lobby
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Interior view Sapphire Hotel
Interior view
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Interior view Sapphire Hotel
Interior view
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Very good
Location
7.7
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Sapphire Hotel

Very good location
- 1.24 kilometers from city center
- What's nearby?
Good
From 51 reviewsSee what guests said
6.6
/
10
Value for money6.2
Location rating7.7
Nearest airportLondon Heathrow Airport (LHR)
Distance to airport16.3 km
  • 360 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Last booked a few minutes ago
Triple Room
Triple Room
...
  • Non-smoking
  • 3 single beds
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Twin Room
Twin Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 2 queen beds
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Double Room
Double Room
...
  • Non-smoking
  • 1 double bed
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Single Room
Single Room
...
  • Non-smoking
  • 1 single bed
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Basic Twin Beds
Basic Twin Beds
...
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    Basic Single
    Basic Single
    ...
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      Basic Triple
      Basic Triple
      ...
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        Basic Double
        Basic Double
        ...
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          More about Sapphire Hotel

          More about Sapphire Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          British cuisine
          British cuisine
          Studio Bar and Kitchen
          390 m British, European
          Pictures
          400 m British, European, Fusion
          Kanteen
          410 m British, European
          European cuisine
          European cuisine
          The Brackenbury Wine Rooms
          520 m European, Wine Bar
          Jamie's Italian Westfield
          620 m European, Gluten Free, Italian
          Cibo
          730 m European, Italian, Mediterranean
          Asian cuisine
          Asian cuisine
          Raj of India
          70 m Asian, Balti, Bangladeshi
          Mr Sushi
          290 m Asian, Japanese, Sushi
          Aroma w12
          370 m Asian, Chinese, Japanese

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

          The property

          Number of rooms : 14

          Real reviews from real guests

          Agoda Reviews (51)Booking.com Reviews (2102)
          6.6
          /
          10
          Cleanliness6.9
          Facilities6.0
          Location7.7
          Room comfort and quality6.1
          Service6.9
          Value for money6.2
          Provided by verified guests of Agoda
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          Double Room
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          Showing 42 verified guest comments
          123
          2.8
          Mike from United Kingdom
          Couple
          Double Room
          Stayed 4 nights in September 2018
          Stay anywhere but here”
          Having booked the hotel online, we were promised a ‘boutique hotel’ that supposedly looked well appointed and newly refurbished. We booked a double room which stated we should have, amongst other things; a kettle, iron and fridge. On arriving, we had to go to another hotel a few doors down to check in. The staff members there didn’t seem bothered about helping us and were too busy complaining about another guest. We were eventually checked in and then went to our room. To say we were disappointed was an understatement. The room was tiny, we didn’t have a full double bed and there was layers of dirt in and around the room and bathroom. The randomly placed fridge at the foot of the bed was noisy and annoying. The room didn’t look newly refurbished and had scuff marks and scratches all over and an iron imprint on the floor (interestingly we didn’t have an iron!). The mattress was very uncomfortable to top it off. Don’t visit this place - it’s horrible. Go somewhere else!
          Reviewed September 15, 2018
          10.0
          Exceptional
          Susan from United Kingdom
          Couple
          Twin Room
          Stayed 1 night in May 2018
          Great hotel ”
          The price was great so clean. Friendly staff great room lovely breakfast
          Reviewed May 29, 2018
          5.6
          Tara from United Kingdom
          Couple
          Double Room
          Stayed 1 night in April 2018
          Plain and Functional”
          All a bit basic, but fine for an over night stay. Check in and breakfast at at the Pearl Hotel, which is about 5 doors down there road. Wouldn't recommend for people with small children, buggies, or wheel chairs. Lots of steps
          Reviewed April 07, 2018
          8.4
          Excellent
          Bish from United Kingdom
          Couple
          Double Room
          Stayed 1 night in January 2018
          Excellent”
          Tiny double bed with the most bad pillows I have ever seen in my life
          Reviewed January 14, 2018
          10.0
          Exceptional
          Mary from Ireland
          Solo traveler
          Single Room
          Stayed 1 night in August 2017
          Exceptional”
          It was suitable and meet all my needs
          Reviewed August 17, 2017
          6.4
          Good
          Gemma from United Kingdom
          Group
          Twin Room
          Stayed 1 night in February 2017
          Sleepless night”
          We must have chosen the wrong night to stay as we were woken at 3am by loud music and shouting coming from the floor below. We attempted to contact the reception with details on our booking confirmation but it is clearly not manned 24hrs and there were no contact details at all in the room. The music and shouting continued for over an hour resulting in a very poor nights sleep. I accept this was not the fault of the hotel however by having no one available on site to deal with the issue this has meant that we definitely wouldn't return and would advise others against staying. Beds were comfortable and shower room clean.
          Reviewed February 17, 2017
          6.0
          Kelly from Ireland
          Solo traveler
          Single Room
          Stayed 2 nights in February 2017
          Great location, terrible facilities”
          Drilling and banging works going on during the day which also started very early in the morning and woke me up. Smell of gas as you walk in, possible as a result of the works. Wifi very poor. Chair positioned in corner of room due to leg missing - very unsafe! Should of either been fixed properly before someone checked into the room or removed from room completely! No milk pods for tea in room and breakfast finished at a very early time (7.30 - 9.30) Sink in bathroom was not draining properly. Radiator not working and room was freezing even though there was 2 blankets in room. Only plus of this 'hotel' was it's location and friendly staff but not a comfortable accommodation to spend your stay in London
          Reviewed February 07, 2017
          8.0
          Excellent
          David from Australia
          Family with teens
          Twin Room
          Stayed 2 nights in December 2015
          Two rooms in Dec 2016”
          Good value, clean,
          Good value compared to similar hotels, clean , well located about 8 mins walk from Hammersmith tube , 2-3 mins from great pubs. typical converted London townhouses so compact rooms and no lifts, Breakfast basic but fine. Friendly staff. 3 Hotels linked Sapphire, Emerald and Pearl all on same block - when you arrive you might find you are in a different one but there is no difference.
          Reviewed December 17, 2015
          7.3
          Very good
          Erika from Poland
          Solo traveler
          Double Room
          Stayed 1 night in October 2015
          they give us a different hotel”
          location, room cleanliness, value
          the hotel was clean as was the room but when we arrived at the hotel the owner told us the hotel was booked and that we are sleeping at his friends hotel two doors away. The other hotel was very nice but it was not the hotel we choosed. Plus we stayed in the -1 floor so we heard everyone walking above us and we could not sleep. I dont recomend!
          Reviewed October 24, 2015
          2.0
          Suet from Singapore
          Business traveler
          Twin Room
          Stayed 2 nights in October 2015
          Bad stay ”
          Not pleasant and not suitable for big guest. No bellboy to carry the luggage and corridor was small. Maintenance was in progress and have to check out the next day. Wet paint
          Reviewed October 08, 2015
          9.3
          Exceptional
          LAM from Malaysia
          Solo traveler
          Single Room
          Stayed 2 nights in August 2015
          Good service ”
          Room
          Very good
          Reviewed August 18, 2015
          8.3
          Excellent
          Mary from Ireland
          Solo traveler
          Single Room
          Stayed 2 nights in May 2015
          Short stay”
          Location convience cleanest
          Pleasant
          Reviewed May 18, 2015
          7.7
          Very good
          Rosie from United Kingdom
          Couple
          Double Room
          Stayed 1 night in March 2015
          Pleasant indeed”
          Clean, tidy and comfortable
          The hotel room was small but sweet. Very clean and tidy and perfect for our stay. Breakfast was busy but lovely. We enjoyed our stay and would go back again should we be in the area again. The hotel was only a short walk away from the Eventim Appollo so perfect for us.
          Reviewed March 24, 2015
          8.7
          Excellent
          daniel from United Kingdom
          Business traveler
          Single Room
          Stayed 4 nights in November 2014
          comfortable”
          location and cleanliness
          room small but in excellent condition and very handy for westfield shopping centre
          Reviewed November 29, 2014
          6.7
          Good
          Mohammad from Malaysia
          Solo traveler
          Single Room
          Stayed 1 night in December 2013
          Nice Hotel”
          Room looks new, helpful staff and room on level 1
          Room was not actually at Sapphire but at Pearl Hotel on the next block. Staff was very helpful. Luckily room is located at level 1 although it may be noisy when people are going up the stair. Ok breakfast.
          Reviewed August 06, 2014
          2.0
          OMAR from Saudi Arabia
          Solo traveler
          Single Room
          Stayed 8 nights in May 2014
          doen't meet my expetation”
          the location was fine
          rooms are not clean , very noisy . I don't recomend any one to stay there
          Reviewed May 26, 2014
          5.7
          dubravka from Croatia
          Family with young children
          Triple Room
          Stayed 4 nights in May 2014
          ok”
          fridge in the room
          ok, but poor sound insulatio and too much light in the room.
          Reviewed May 19, 2014
          10.0
          Exceptional
          Sarah from United States
          Business traveler
          Double Room
          Stayed 2 nights in January 2014
          5-star customer service”
          Staff, cleanliness of room, & price
          Excellent - much better than anticipated! The staff is extremely caring and helpful.
          Reviewed January 17, 2014
          9.3
          Exceptional
          Tahira from Norway
          Group
          Double Room
          Stayed 3 nights in December 2013
          Great for shoppers”
          Location, clean, friendly staff
          I have had a very nice stay. We went to London for shopping, and this place was excellent. A 5min walk and we were at westfield mall. It is also possible to walk to oxford st. But that will be a 30min walk. Also several places were you can rent a bicycle near by the hotel. The underground is a 5min walk. Also good location for sightseeing in central london. The hotel is clean and has a nice and friendly staff. The area of the hotel is a quite area.
          Reviewed January 06, 2014
          3.3
          Michael from United States
          Business traveler
          Double Room
          Stayed 1 night in December 2013
          Horrible. ”
          Nothing, Nothing, and Nothing.
          The room was dirty, the internet slow, no airport shuttle, and your card de-activates before you even leave. Thus, you are stuck outside and have no access to your room.
          Reviewed January 02, 2014
          123
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