Star Lodge
Star Lodge
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Superior - Bed Star Lodge
Superior - Bed
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Lobby Star Lodge
Lobby
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Lobby Star Lodge
Lobby
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Swimming pool [outdoor] Star Lodge
Swimming pool [outdoor]
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Very good
Location
7.6
See all 45 photos Star Lodge
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Very good
From 221 reviewsSee what guests said
7.6
Recommended by 90% of guests
Value for money7.7
Distance to city center21 km
Location rating7.6
Nearest airportBrunei International Airport (BWN) - Brunei Darussalam
Distance to airport10.1 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
8.0
Very good
Room comfort & quality
Suite Room
Suite Room
...
  • 95 m²/1023 ft²
  • Non-smoking
  • 1 single bed and 1 king bed
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Junior Suite
Junior Suite
...
  • Garden view
  • 65 m²/700 ft²
  • 1 queen bed
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Deluxe
Deluxe
...
  • Garden view
  • 36 m²/388 ft²
  • 2 single beds or 1 queen be...
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Superior
Superior
...
  • Garden view
  • 33 m²/355 ft²
  • 2 single beds or 1 queen be...
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Deluxe Single
Deluxe Single
...
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    Superior Single
    Superior Single
    ...
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      Basic Suite
      Basic Suite
      ...
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Real reviews from real guests

        Agoda Reviews (221)Booking.com Reviews (157)
        7.6
        Very good
        Cleanliness7.7
        Facilities7.3
        Location7.6
        Room comfort and quality8.0
        Service7.5
        Value for money7.7
        Provided by verified guests of Agoda
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        Showing 138 verified guest comments
        12345
        10.0
        Exceptional
        Roy from Malaysia
        Group
        Superior
        Stayed 2 nights in July 2018
        Exceptional”
        Excellent to stay :)
        Reviewed July 10, 2018
        Dear Roy, Warmest greeting from Star Lodge! Thank you for the time and effort for your feedback of your recent stay at Star Lodge. We are glad to hear from you that you had a good stay in the hotel. We are looking forward to serve you in the near future. We hope to see you again, and bring a friend! With much appreciation, Star Lodge Team.
        Responded July 11, 2018
        Star Lodge
        7.2
        Very good
        Leroy from Kuwait
        Family with young children
        Junior Suite
        Stayed 1 night in June 2018
        Great foods and comfy room”
        There foods were great and tasty. The room's comfy but some maintenance need to be done on the aircond and also, Star Lodge need to install a ventilation fan in the toilet as we were staying at Junior Suite's room...just an opinion. Last but not least, I hope to see a smiley face of the Front Office's Receptionist in the future and hope this could be improved. Anyway, the stay was great and have a pleasant evening.
        Reviewed July 09, 2018
        Dear Leroy, Warmest greeting from Star Lodge! Thank you for choosing Star Lodge as your hotel to spend time with. We truly appreciate the time and effort of sharing us your experience on your recent stay at Star Lodge Brunei! Thank you as well for the appreciation to our food and we are glad that you have a comfortable stay with one of our rooms. We deeply apologize if you do had any unfortunate experience while your stay. It was truly not our intention. Thank you for your opinion, we will take note of this and put it under a proper discussion. We will give heads up as well to our Front Office's Receptionists. We will take note of these matter and further improve our services. Thank you again for your time in informing us. We will keep doing our best and work as a team to provide excellent costumer service to our beloved guests. We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        8.8
        Excellent
        Ahmad from Brunei Darussalam
        Business traveler
        Junior Suite
        Stayed 1 night in June 2018
        incredible suite room”
        My suite room are perfect. Staff are really friendly and helpful throughout my stay. The battery of the tv remote control need to be replace. Other than that it's amazing
        Reviewed July 03, 2018
        Dear Ahmad, Warmest greeting from Star Lodge! Thank you very much for the time and effort of giving us feedback on your recent stay at Star Lodge! We truly appreciate that you have chosen Star Lodge as your hotel to spend your time with. We are glad that you've enjoyed your stay. We are truly thankful for your appreciation about our room and mostly to our staff who will be more glad to hear this from you. Thank you for informing us regarding the tv remote control, we do apologize for this one and we will address this matter right away. Thank you every much. We hope to see you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        9.6
        Exceptional
        Azrin from Malaysia
        Family with young children
        Superior
        Stayed 1 night in June 2018
        Great hotel. 5 star cleanliness and facility.”
        However, quite strict with No Smoking policy. Overall, great place.
        Reviewed June 23, 2018
        Dear Azrin, Warmest greeting from Star Lodge! Thank you very much for the time and effort of sharing to us your experience and for choosing Star Lodge Brunei! We are truly thankful for the positive feedback you have given us. Our hotel is a smoke-free hotel and yes we are truly strict with the No Smoking Policy. Thank you again for sharing with us your experience and we hope to see you again in the near future! With much appreciation, Star Lodge Team!
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        Star Lodge
        8.4
        Excellent
        FAZRENA from Malaysia
        Business traveler
        Superior
        Stayed 1 night in May 2018
        Excellent”
        Room was clean. Staffs were helpful. Breakfast was really sad, do consider opting it out.
        Reviewed May 16, 2018
        Dear Fazrena, Warmest greeting from Star Lodge! Thank you for the time and effort of sharing your experience of your stay at Star Lodge. We are truly thankful of hearing your appreciation of our rooms and hotel staff. Our staff are doing their best to provide excellent customer service and we are happy to see that it reflected from your last visit. Our staff be delighted to hear your appreciation on their service to you. We strive to provide excellent customer service and exceed your expectations. Thank you also for the feedback regarding the breakfast. We apologize to hear about your experience and any inconvenience this may have caused you. Your feedback is very valuable to us. We will take note of this matter and further improve our services. Thank you again for your time in informing us. We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        4.0
        Dk from Brunei Darussalam
        Family with young children
        Superior
        Stayed 1 night in April 2018
        Holiday with family”
        Many cockroach near the swimmingpool, very rude receiptioner Philippines women.Car park are limited.im very dissapointed with the guard.im the guest, but i didnt get the carpark when there was a function. This is the 1st and the last.very bad.
        Reviewed April 16, 2018
        Dear Dk, Thank you for the time and effort of sharing your experience of your recent stay at Star Lodge. We apologize to hear about your experience and any inconvenience this may have caused you. Your feedback is very valuable to us. Star Lodge would like to thank you in advance for the patience that you have given us. We apologize to hear about your unfortunate experience. It was truly not our intention. We will take note of this matter and further improve our services. Thank you again for your time in informing us. We hope to see you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        8.4
        Excellent
        harries from Brunei Darussalam
        Family with young children
        Superior
        Stayed 1 night in April 2018
        location, facilities, and food”
        The location is really good, facilities not really bad, and the food need to improve especially breakfast menu and the channel on the tv need to add more channel especially on kids entertainment
        Reviewed April 09, 2018
        Dear Harries, Warmest greeting from Star Lodge! Thank you very much for the time and effort for your feedback of your recent stay at Star Lodge. Thank you for sharing with us your great experience in our hotel. We are glad to hear from you your appreciation of our facilities. We appreciate as well the positive feedback for Star Lodge's location.There are amazing places that you can visit here in Jerduong which is near in our hotel: Jerudong Park, Tungku Beach, Bukit Shahbandar, Jerudong Park Food Court, Mcdonalds, GK Restaurant, Neptune and many more places to tryout. Regarding your feedback for the breakfast menu and tv channels, we will take note of this matter and further improve our services. Thank you again for your time in informing us. We will keep doing our best and work as a team to provide excellent costumer service to our beloved guests. We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        8.4
        Excellent
        Azlina from Brunei Darussalam
        Family with young children
        Junior Suite
        Stayed 1 night in March 2018
        Best”
        I booked junior suite for 1 night stay. The room was big. And i like it. :)
        Reviewed March 31, 2018
        Dear Azlina, Warmest greeting from Star Lodge Brunei! Thank you for the time and effort of giving us feedback of your recent stay at Star Lodge. We are glad to hear your great experience in our hotel. We are truly thankful of hearing your appreciation of our rooms. Our staff are doing their best to provide excellent customer service and we are happy to see that it reflected from your last visit. We strive to provide excellent customer service and exceed your expectations. We are glad you enjoyed your stay. We are looking forward to serve you and hope to see you again, and bring a friend!
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        Star Lodge
        10.0
        Exceptional
        Asti from Indonesia
        Business traveler
        Superior
        Stayed 1 night in September 2017
        here for business conference”
        good and classic place to stay
        Reviewed March 16, 2018
        Dear Asti, Warmest greetings from Star Lodge! Thank you very much for the time and effort for your feedback of your recent stay at Star Lodge. Thank you for sharing with us your great experience in our hotel. We are glad you enjoyed your stay! We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
        Responded March 17, 2018
        Star Lodge
        10.0
        Exceptional
        Haji from Brunei Darussalam
        Family with young children
        Suite Room
        Stayed 1 night in September 2017
        BEST”
        Kids enjoy their time swimming
        Reviewed March 08, 2018
        Dear Haji, Warmest greeting from Star Lodge Brunei! Thank you very much for the time and effort for your feedback of your recent stay at Star Lodge. Thank you for sharing with us your great experience in our hotel. We are glad to hear that your kids enjoy their stay mostly with our Starsplash pool. We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        9.6
        Exceptional
        Shirllin from Malaysia
        Couple
        Superior
        Stayed 2 nights in March 2018
        Value for money if you want to stay in jerudong ”
        Staff was really accommodating and helpful. Room was clean. Maintainence team needs to pay more attention repairing the fixtures.
        Reviewed March 05, 2018
        Dear Shirllin, Warmest greeting from Star Lodge! Thank you very much for the time and effort for your feedback of your recent stay at Star Lodge. Thank you for sharing with us your great experience in our hotel. We also appreciate your positive feedback regarding our hotel staff. Our staff are doing their best to provide excellent customer service and we are happy to see that it reflected from your last visit. Our staff will be delighted to hear your appreciation on their service to you. In regards your concern with the fixtures, we will take note of this matter and further improve our services. Thank you again for your time in informing us. We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        7.2
        Very good
        Poh from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in February 2018
        Short stay”
        Just for convenience and by advise of my business partner. Otherwise, just a simple stay and near to offices
        Reviewed February 21, 2018
        Dear Poh, Warmest greeting from Star Lodge! Thank you for the time for your feedback of your recent stay in our hotel. We hope you enjoyed your stay! There are amazing places that you can visit here in Jerduong which is near in our hotel: Jerudong Park, Tungku Beach, Bukit Shahbandar, Jerudong Park Food Court, Mcdonalds, GK Restaurant, Neptune and many more places to tryout. Thank you again for the feedback and we are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        6.0
        DEVA from Malaysia
        Couple
        Superior
        Stayed 3 nights in January 2018
        Wifi was HORRENDOUS ”
        I found the hotel and facilities were satisfactory. But i must say, as my work requires the use of internet connectivity and due the terrible wifi connection in the room i stayed. Was unable to do my work.
        Reviewed February 06, 2018
        Dear DEVA, Warmest greeting from Star Lodge! Thank you for the time and effort of sharing your experience of your recent stay at Star Lodge. We apologize to hear about your experience and any inconvenience this may have caused you. Your feedback is very valuable to us. When you experience connectivity issues or slow internet connection, there are number of Wi-Fi connections you can connect your device per floor. Our reception is available 24 hrs, if there's any concern, our staff will be glad to assist you. Thank you again for your time in informing us. We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        5.6
        JAMMEY from Malaysia
        Family with young children
        Superior
        Stayed 1 night in October 2017
        parking and far ”
        during got event at the hotel it hardly find parking and it far from city center
        Reviewed January 22, 2018
        Dear Jammey, Warmest greetings from Star Lodge! Thank you for the time for your feedback of your recent stay in our hotel. We apologize to hear about your unfortunate experience. It was truly not our intention. During the time of need of our assistance you can always ask our concierge and reception. The hotel is far from the city center but we do offer complimentary shuttle service in certain areas like places around Jerudong area and going to the city. We appreciate your time for giving us feedback regarding your recent stay in our hotel. We look forward in serving you again in the near future. With much appreciation Star Lodge Team.
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        Star Lodge
        6.8
        Good
        qaisara from Brunei Darussalam
        Couple
        Superior
        Stayed 1 night in December 2017
        Good”
        good for family with children who love to play with water not good for people who want some quite and privacy moment because you can hear much noises from the pool to the room order room service foods.. mee goreng and nasi goreng not tasty at all.. breakfast..please change the menu...not every person is a vegetarians..or on diets..
        Reviewed January 01, 2018
        Dear Qaisara, Thank you for the time for your feedback of your recent stay in our hotel. We apologize to hear about your unfortunate experience. It was truly not our intention. Your feedback is very valuable to us. We will take note of this matter and further improve our services. Thank you again for your time in informing us. We hope to see you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        7.6
        Very good
        Nur from Brunei Darussalam
        Business traveler
        Junior Suite
        Stayed 1 night in November 2017
        Very good”
        I booked for 3 adults with breakfast for a Junior Suite on 25th Nov. However when I arrived for the breakfast in the morning it only serves for two pax. The staffs there were super nice and explained to me there is must be a misunderstanding from Agoda. We decided to not to go breakfast then. One of the main reasons are as above but also the breakfast served in the hotel wasn't that appetizing at all. I think the Hotel can serve a better breakfast menu to uplift the a 4 stars rate hotel. Thank you!
        Reviewed December 02, 2017
        Dear Nur, Warmest greeting from Star Lodge Brunei! Thank you very much for the time and effort for your feedback of your recent stay at Star Lodge. We sincerely apologize to hear about your unfortunate experience. It was truly not our intention. We appreciate your time for giving us feedback regarding your recent stay in our hotel. We will take note of this matter and further improve our services. Thank you again for your time in informing us. We hope to see you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        6.0
        Nur from Brunei Darussalam
        Group
        Superior
        Stayed 1 night in October 2017
        Above average”
        Great facilities, as always. the only downside was we were placed in a connecting room without our consent. we were fine but the guest next door banged our connected room due to our noisiness. would appreciate if the staff had asked us if we prefer connecting rooms or not beforehand.
        Reviewed November 20, 2017
        Dear Nur, Warmest greeting from Star Lodge Brunei! Thank you very much for the time for your feedback of your recent stay at Star Lodge. We are glad to hear from you your appreciation of our facilities. We sincerely apologize to hear about your unfortunate experience. It was truly not our intention. We will take note of this matter and further improve our services. We will keep on doing our best and work as a team to provide excellent costumer service to our beloved guests. We are looking forward to serve you and hope to see you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        7.2
        Very good
        Pg from Brunei Darussalam
        Family with young children
        Junior Suite
        Stayed 1 night in October 2017
        So far ok... ”
        Aircond at Junior suite room no 427 not function since we arrived. The engineer try to fixed since 2 pm but aircond still hot.... 5pm the management agreed to upgrade our room to suite room as the junior suite that time already fully booked.
        Reviewed November 09, 2017
        Dear Pg, Thank you for the time and effort of sharing your experience of your recent stay at Star Lodge. We apologize to hear about your experience and any inconvenience this may have caused you. Your feedback is very valuable to us. Star Lodge would like to thank you in advance for the patience that you have given us. As stated, our other Junior Suite that time was fully booked. To settle this issue, we opted to upgrade your room to a Suite Room which was more spacious compare to Junior Suite. We truly appreciate your feedback about the air conditioner in your room. It is a pleasure to share with you that we will implementing solutions for this matter. Thank you again for your time in informing us. We will keep doing our best and work as a team to provide excellent costumer service to our beloved guests. We are looking forward to serve you again in the near future. With much appreciation, Star Lodge Team.
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        Star Lodge
        7.6
        Very good
        Mohammad from Malaysia
        Family with young children
        Superior
        Stayed 2 nights in October 2017
        Very good”
        good for stay but their bathroom equipment need to cek because their expired product
        Reviewed November 08, 2017
        Dear Mohammad, Warmest greeting from Star Lodge Brunei! Thank you for the time and effort for your feedback of your recent stay at Star Lodge. We are glad to hear from you that you had a good stay in the hotel. Thank you also for the feedback regarding the bathroom equipment. Star Lodge sincerely apologize for overlooking the bathroom equipment. You're good at those little details. Thanks for reminding us and we will double check everything regarding this matter. Thank you again for your time in informing us. We hope to see you again in the near future. Kind regards, Star Lodge Team.
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        Star Lodge
        3.6
        Joycie from Philippines
        Solo traveler
        Superior
        Stayed 4 nights in October 2017
        Acceptable”
        Staff/service and food needs improvement. Unlikely to be a 4 star hotel
        Reviewed October 31, 2017
        We apologize to hear about your unfortunate experience. It was truly not our intention. We appreciate your time for giving us feedback regarding your recent stay in our hotel. We will take note of this matter and further improve our services. Thank you again for your time in informing us. We hope to see you again in the near future.
        Responded November 01, 2017
        Star Lodge
        12345
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