Xian Helen Apartment
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King Bed Xian Helen Apartment
Bathroom Xian Helen Apartment
Bathroom Xian Helen Apartment
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8.1
Excellent
/10
(20 reviews)See what guests said
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8.2
Excellent
Location rating score
Excellent location - 1.26 kilometers from city center
  • Rose Finch road Aquarium Market360 m
  • Oriental Shopping Mall (West friendship RD)550 m
  • XiHe MeiShi ShangYeJie600 m
  • Xiaoyan Pagoda740 m
  • Changan International Mall760 m
  • Paris spring department Store (Changan road)760 m
  • Small Wild Goose Pagoda870 m
  • Bian XiJie TianTian ShangYeJie1 km
  • Kerry Shopping Center1.08 km
  • Tiyuchang Metro Station1.09 km
  • agodaHomes
    Free Wi-Fi

    Xian Helen Apartment

    912-9-2 No. 170 West Friendship., Small Wild Goose Pagoda, Xian, China, 710068 - See map
    "The owner is lovely and really went out of his way to help us, he also did our laundry for free too!"
    Kayleigh - 2 February 2017
    Exceptional service
    9.4 rating for service
    Very good cleanliness
    7.9 rating for cleanliness
    Very good facilities on premise
    7.7 facilities on premise
    Good comfort
    6.3 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Property ranking|Compared to 3,239 Xian properties
    See all rankings
    Value for money score
    8.6/10
    Service score
    9.4/10
    Cleanliness score
    7.9/10
    Room comfort score
    6.3/10
    Better than
    99
    %
    of Xian properties
    Better than
    99
    %
    of Xian properties
    Better than
    98
    %
    of Xian properties
    Better than
    98
    %
    of Xian properties
    Value for money8.6
    Distance to city center7.5 km
    Location rating8.2
    Nearest airportXi'an Xianyang International Airport (XIY)
    Distance to airport27.3 km

    Rooms available at Xian Helen Apartment

    Double Room
    Double Room
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 3 bunk beds
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    King Bed
    King Bed
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 20 m²/215 ft²
    • 2 bathrooms
    • 1 queen bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 3 bunk beds
    Enter dates to see prices
    Twin bed
    Twin bed
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
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    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 78 m²/840 ft²
    • Smoking allowed
    • 1 semi double bed and 2 kin...
    Enter dates to see prices
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    More about Xian Helen Apartment

    More about Xian Helen Apartment

    9.6
    Exceptional

    "Clean room , good WiFi service."

    Binayak

    |

    5 June 2018

    An overview

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    Most talked about facilities

    Housekeeping
    3 mentions
    Internet
    1 mention
    Taxi
    1 mention

    What they offer

    7.6
    Very good

    "Wifi was great though!"

    Olivia

    |

    28 May 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Xian Helen Apartment from real guests

    Overall rating
    7.8
    Very good
    From 101 reviews
    Provided by verified guests of
    Agoda Reviews (20)Booking.com Reviews (81)
    Rating via Agoda8.1
    /
    10
    Excellent
    Cleanliness7.9
    Facilities7.7
    Location8.2
    Room comfort and quality6.3
    Service9.4
    Value for money8.6
    High score for Xian
    Rating
    9+ Exceptional (7)
    8-9 Excellent (2)
    7-8 Very Good (5)
    6-7 Good (2)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (7)
    Jun - Aug (6)
    Sep - Nov (2)
    Dec - Feb (2)
    All guests (20)
    All room types
    All languages
    Showing 17 verified guest comments
    9.6
    Exceptional
    Binayak from China
    Solo traveler
    Double Room
    Stayed 2 nights in May 2018

    Good stay for a decent prize. ”

    They even updated me to a bigger room for no extra charge. Clean room , good WiFi service. The shower area in the bathroom was so small.

    Reviewed June 05, 2018
    7.2
    Very good
    Pamela from Argentina
    Couple
    Double Room
    Stayed 4 nights in September 2017

    Good location and quiet place”

    The hotel is Ok. Leo the owner is very attentive and helpful. You can walk from the hotel to the downtown. It´s 2km away. The facilities are a little bit old so the toilet smelled bad a few times. The bed is very confortable and a quien building. You will have a good rest there.

    Reviewed September 12, 2017
    7.6
    Very good
    Olivia from South Korea
    Couple
    Double Room
    Stayed 4 nights in April 2017

    Very good”

    This place was hard to find. You would need to call them to have them direct you to the right place. Felt like they could do a better job in giving instructions to find the place upon booking, but they never engaged me at all. If I didn't have a china SIM card, to be honest, I'm pretty sure I would never be able to find this place because I can't call them. It's near a bus stop, but not walking distance to the train line (about 1.5 - 2km). The previous reviews seem that this is a really good place, but our stay was just alright. Place was quite dusty, but we dealt with it because we just needed a place to stay at night after our sightseeing. Wifi was great though!

    Reviewed May 28, 2017
    10.0
    Exceptional
    Kayleigh from United Kingdom
    Couple
    Double Room
    Stayed 2 nights in January 2017

    Excellent value for money! ”

    Booked 2 nights here and ended up staying 5 nights. The owner is lovely and really went out of his way to help us, he also did our laundry for free too! The room was spacious, clean and so warm and cosy considering it was -4 outside! The location is great, close to shops and restaurants and right opposite a bus stop. We had trouble finding the property as there are no signs in English, a security guard from the area luckily showed us which building it was and the reception is on the 9th floor (room number 0912) We thoroughly enjoyed our stay and would definitely recommend it to others coming to Xi'an!

    Reviewed February 02, 2017
    8.8
    Excellent
    yulia from Israel
    Group
    Double Room
    Stayed 1 night in June 2016

    shared bathroom”

    shared bathroom for number of rooms

    Reviewed June 26, 2016
    9.2
    Exceptional
    Florian from Germany
    Couple
    King Bed
    Stayed 1 night in March 2016

    good”

    Friendly owner, clean and 20 minutes walk into the city

    Reviewed March 18, 2016
    6.3
    Good
    Kayla from South Korea
    Couple
    King Bed
    Stayed 2 nights in March 2016

    Helpful neighbor, scary neighbors”

    Very helpful owner, room was clean, nearby to stuff

    We were picked up at the hotel by taxi we requested from the owner and he was very prompt. Neighbors drank and were very loud all night. Firecrackers went off in the middle of night scaring us to death. Puke was all over the floor of the only bathroom we had to use. Felt unsafe. Left in the middle of our reservation.

    Reviewed March 17, 2016
    10.0
    Exceptional
    ophelia from Malaysia
    Solo traveler
    King Bed
    Stayed 2 nights in March 2016

    EXCELLENT SERVICE, TIDY ROOMS, TOPNOTCH PRICING!!!”

    The owner was wonderfully helpful and nice! They have various room sizes so get one that fits your requirements. If you've trouble locating the place first time, I suggest you take a taxi, call the owner and let him direct the cabbie. After that, there's public transportation, food outlets, hawker food, 24-hr minimarts right below the apartment. THANK YOU!

    Reviewed March 17, 2016
    9.3
    Exceptional
    Ockert from Canada
    Solo traveler
    Twin bed
    Stayed 1 night in November 2015

    Great for a budget stay”

    Price, Location in city, temperature in room

    This hotel is located inside a normal apartment and can be a little challenging to find (No signs on any of the outside buildings). The location is great and there are many bus stops right outside the hotel that can take you anywhere you want to be in Xi'an. The room was comfortable, nice and clean and the landlord was very gracious, helpful and hospitable and speaks a little English. It was a great stay for the price I paid and will support them again in the future.

    Reviewed November 27, 2015
    7.7
    Very good
    Kam from United Kingdom
    Couple
    King Bed
    Stayed 2 nights in July 2015

    Value for money and a very nice owner”

    Helpfulness and kindliness of staff, free laundry service and value for money

    Great place if you are on a budget and not overly fussy, especially about sharing a bathroom with others. The owner (gentleman) spoke broken English but good enough to get by with a basic conversation. Was extremely helpful when a tour had been booked and the driver didn't contact us about a pick up time/location etc. It was quite hard to find but asking around several times worked out eventually (we decided to walk instead of taking a taxi that would overcharge us). Free washing and drying of laundry was definitely a bonus!

    Reviewed August 09, 2015
    7.7
    Very good
    SIRIYA from Thailand
    Family with teens
    Twin bed
    Stayed 2 nights in July 2015

    All good”

    Best Servise
    Reviewed July 19, 2015
    7.0
    Very good
    Greg from Australia
    Solo traveler
    King Bed
    Stayed 13 nights in May 2014

    Ok good value and position”

    Staff, price centrality

    All ok

    Reviewed May 25, 2014
    8.4
    Excellent
    charles from France
    Couple
    Double Room
    Stayed 2 nights in July 2017

    Peu cher et proprio sympa ”

    Chambre dans un appartement, situé dans une tour. Tour 2, 9eme étage. Difficile à trouver, mais les gens dans la rue nous ont aidé. Le propriétaire essaie de prendre contact avec les clients pour donner plus d'explications. Lui parle un peu anglais, elle pas du tout. Vraie immersion dans l'habitat chinois.

    Reviewed July 20, 2017
    3.3
    Daniel from Brazil
    Couple
    King Bed
    Stayed 1 night in December 2015

    Péssimo local - Cuidado”

    Nada de bom

    Golpe. Isto não é uma acomodação segura. Chegamos na portaria e não havia placa. Fomos atormentados por várias pessoas tentando vender uma estadia até que o suposto atendente nos buscasse. Ele era até sompático, mas não melhorou a situação. Este não e um hotel nem hostel, é um prédio residencial onde as pessoas alugam quartos de suas casas. O problema e que o prédio parece ser perigoso. Paredes pichadas e pessoas muito mal encaradas pelos corredores. O atendente ficou subindo e descendo conosco pelo prédio e a todo momento conversando ao telefone. Percebemos que ele não tinha o quarto pronto. Ficamos nesta por quase 30 minutos. Parecia que não tinha um quarto disponível. Até que ele nos levou a um quarto. O banheiro era bastante sujo. Dormimos morrendo de medo e saímos pela manhã aliviados. Ainda bem que foi apenas uma diária. Não recomendamos que reservem nesta propriedade em nenhuma hipótese.

    Reviewed December 25, 2015
    7.2
    Very good
    duck from Laos
    Family with teens
    2 Bedroom Suite
    Stayed 2 nights in August 2017

    위치는 적당한데 찾기가 어려움”

    가격대비 숙소는 적당한 편입니다. 오래된 아파트를 그냥 그대로 임대해주는 형식인데 위치는 적당한데 찾기가 정말 어려워 고생을 했습니다. 숙소 근처에 비슷한 숙소 사람들이 나와서 계속 자기숙소 잡으라고 떠들어댑니다. 반드시 숙소 전화번호 기억하셔야하고 주인이 적당히 영어가 되니 연락하시면 됩니다. 참고로 숙소는 아파트2호관(아파트뒷편)이고 9층에 오피스가 있습니다. 따뜻한 물이 잘 나오고 주변에 저렴하고 맛있는 식당이 많이있고 교통은 편리합니다.

    Reviewed August 15, 2017
    9.2
    Exceptional
    YING from China
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in July 2018

    服务热情”

    房间还不错,但是没有厨房。随便住也还可以,要求品质的话还是换一下吧。老板很热情,服务不错,但是设施一般。

    Reviewed July 19, 2018
    10.0
    Exceptional
    ANH from Vietnam
    Solo traveler
    Family Room
    Stayed 2 nights in May 2017

    很可爱的老板和老板娘!”

    我们是外国人,这个酒店让我很舒服!交通方便,老板和老板娘也很可爱,待人很热情。方面有很多饭馆,很容易找到特色菜。我们一定会来!

    Reviewed May 04, 2017
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    • Excellent location
    • Xi'an City Wall (Chengqiang)
    • Tiyuchang Metro Station is within 1.09 km