African Pride Arabella Hotel & Spa, Autograph Collection
African Pride Arabella Hotel & Spa, Autograph Collection
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Guestroom African Pride Arabella Hotel & Spa, Autograph Collection

Guestroom

  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • Shower
  • 1 super king bed
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Lobby African Pride Arabella Hotel & Spa, Autograph Collection
Lobby
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Lobby African Pride Arabella Hotel & Spa, Autograph Collection
Lobby
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Interior view African Pride Arabella Hotel & Spa, Autograph Collection
Interior view
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Excellent
Location
8.8
See all 60 photos African Pride Arabella Hotel & Spa, Autograph Collection
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African Pride Arabella Hotel & Spa, Autograph Collection

Excellent location
Excellent
From 28 reviewsSee what guests said
8.3
/
10
Exceptional cleanliness
9.0
Value for money7.4
Distance to city center25.8 Km
Location rating8.8
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Lagoon view
1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Lagoon view
...
  • Room size: 63 m²/678 ft²
  • Lagoon view
  • 1 king bed
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1 Bedroom Presidential Suite, 1 King, Lagoon view, Balcony
1 Bedroom Presidential Suite, 1 King, Lagoon view, Balcony
...
  • Room size: 116 m²/1249 ft²
  • Lagoon view
  • 2 single beds and 1 king be...
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Guest room, 1 King, Pool or Mountain view, Balcony
Guest room, 1 King, Pool or Mountain view, Balcony
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
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1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view
1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view
...
  • Room size: 63 m²/678 ft²
  • Mountain view
  • 1 king bed
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Guest room, 1 King, Lagoon view, Balcony
Guest room, 1 King, Lagoon view, Balcony
...
  • Room size: 42 m²/452 ft²
  • Lagoon view
  • 1 king bed
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Deluxe King Room with Balcony and View
Deluxe King Room with Balcony and View
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 super king bed
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Deluxe King Room with Balcony and Lagoon View
Deluxe King Room with Balcony and Lagoon View
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 super king bed
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Attic, 1 Bedroom Suite, 1 King or 1 Double, Sofa bed
Attic, 1 Bedroom Suite, 1 King or 1 Double, Sofa bed
...
  • Room size: 42 m²/452 ft²
  • Lagoon view
  • 1 king bed
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Deluxe Double/Twin
Deluxe Double/Twin
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    1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view, Breakfast For Two
    1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view, Breakfast For Two
    ...
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      More about African Pride Arabella Hotel & Spa, Autograph Collection

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      Real reviews from real guests

      Agoda Reviews (28)Booking.com Reviews (843)
      8.3
      /
      10
      Excellent
      From 28 reviews
      Cleanliness9.0
      Facilities7.6
      Location8.8
      Room comfort and quality8.8
      Service8.6
      Value for money7.4
      Provided by verified guests of Agoda
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      All guests (28)
      All room types
      Showing 19 verified guest comments
      8.7
      Excellent
      John from South Africa
      Family with teens
      1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view
      Stayed 1 night in December 2015
      one night breakaway”
      the spa,the position, the ambience
      we went to the pool restaurant and ordered a caesar salad . It came with no bacon nor egg. When we pointed it out they immediately rectified the situation. My son went and paid the bill without being aware of it. I then asked for the bill and it was handed to me and was about to pay when my daughter in law came to say that it had been settled. Would they have taken the money twice? surely it is indicated on their computer system that it is paid for. We had booked a room for three. The room only had two spa gowns . my daughter stayed an extra night and paid a deposit of R1000 with her debit card. When she left they said they would credit her card that day. being Friday. She phoned on the Monday as the money had not gone through and again on the Tuesday . On the Wednesday they said to her they needed her bank details . Why was this not requested up front? They then said they can only credit on a Friday so she would have to wait. I don't think that this is very good service.
      Reviewed December 28, 2015
      9.0
      Exceptional
      faiza from South Africa
      Family with teens
      Guest room, 1 King, Pool or Mountain view, Balcony
      Stayed 2 nights in January 2015
      Great Stay”
      Breakfast, staff, spa
      I had the most relaxing pleasant stay. Will definitely go back!
      Reviewed January 13, 2015
      9.3
      Exceptional
      mauris from Israel
      Group
      Stayed 1 night in January 2015
      a very pleasant experience ”
      the location, the fantastic view, the SPA
      Reviewed January 11, 2015
      7.3
      Very good
      shirley from South Africa
      Couple
      Guest room, 1 King, Lagoon view, Balcony
      Stayed 2 nights in January 2015
      Nice weekend break”
      Firstly it is close to Cape town, it is in a very pretty area, and i thought the breakfast buffet was really fantastic.
      When I read previous comments I was rather concerned. I guess we were lucky. We never had any problems with hotel or the staff. But I must agree the hotel is not a 5 star, more 4 star +. It is somewhat tired and need a freshing up. For South Africans especially the dinner is very expensive, and not so great. They are lacking something at night, like a bit of light music, or some entertainment. Breakfast buffet was world class. The day we were due to leave our toilet was leaking badly, so did report it, and for the entire length of our stay, our balcony had not been cleaned, empty coke can and packet!!! that's not 5 star!!
      Reviewed January 06, 2015
      5.7
      Philip from United States
      Couple
      Guest room, 1 King, Pool or Mountain view, Balcony
      Stayed 2 nights in November 2014
      Very Disappointed not likely to return”
      Very disappointing. No service not even poor service. No bellman. Front desk always busy. Concierge, if you call it that uninformed, unhelpful, business centre printer not working. Lame excuses surliness abounds. Worker took food out of our room without leave. All this in 24 hours...happy to. Westin needs to return to management. Turned a lovely situation in a disaster by cutting staff and salaries.
      Reviewed November 13, 2014
      9.3
      Exceptional
      Johan from Sweden
      Couple
      Stayed 2 nights in November 2014
      Great golf and spa experience”
      The combination of golf, spa and beautiful environment was great
      We had a couple of very nice days with golf, spa treatments, visits to Hermanus for whale watching. Great relaxing days in a beautiful place. Recommend to take the coastal road back to Cape Town
      Reviewed November 12, 2014
      8.7
      Excellent
      Nerisha from South Africa
      Family with young children
      Stayed 2 nights in December 2012
      A little piece of paradise”
      Spacious rooms and great for kids
      lovely stay, good food and friendly service. we were taken back with the stunning location of this resort which is close proximity to hermanus. we even got to enjoy the spa at the resort whilt our 2 year old was well taken care off by professional baby sitter. will highly recommend to family and friend and will definitely return,
      Reviewed January 07, 2013
      4.7
      nadeem from South Africa
      Couple
      Stayed 1 night in June 2012
      beautiful hotel with absolutely terrible service.”
      large rooms, beautiful hotel.
      i have stayed at this hotel twice. both times i have been terribly dissapointed. on the first occassion they did not have a room for us and management put us in a house a few minutes drive from the hotel. on the second occassion the hydro pool was not working. we were not informed of this when we booked. management said that they e-mailed the guests but this was not the case. management did not compansate us and did not seem bothered about our complaint. they dealt with us with total disregard.
      Reviewed August 29, 2012
      10.0
      Exceptional
      Diana from Switzerland
      Solo traveler
      Stayed 2 nights in March 2012
      Perfect hotel for a golfholiday”
      Golf and Spa
      The hotel offers a great Golfcourse and a excellent Spa. The formal dinner rooms offers a great range of south african food.
      Reviewed April 02, 2012
      8.0
      Excellent
      Deirdre from United Kingdom
      Couple
      Stayed 2 nights in February 2012
      Really great location and views. ”
      Good size rooms with views over golf course and lagoon.
      Hotel has excellent facilities - outdoor pool is particulrly nice. Excellent staff. The dining room and food is a let down in an otherwise excellent facility. Breakfast is very good but dinner food and restaurant is disappointing.
      Reviewed February 29, 2012
      9.0
      Exceptional
      Barry from South Africa
      Couple
      Stayed 2 nights in February 2012
      Hotel for the golf enthusiasts but less for others”
      Great rooms, nice location, good service, very good food
      clearly a 6 star quality hotel with spacious luxury rooms. we enjoyed lounging at the poolside and the comfort of the room. what wasn´t clear to us at the beginning is that most people come here to play golf and there is very little else to do. we did enjoy spending time visiting hermanus (which was about 30 mins), betty´s bay, kleinmond and other nearby places.
      Reviewed February 20, 2012
      8.0
      Excellent
      Jannie from South Africa
      Couple
      Stayed 1 night in August 2011
      Beautiful hotel end staff very service orientated.”
      location en scenery
      althouh short stay we really enjoyed it. could pensioners from rsa not qualify for a discount?
      Reviewed August 29, 2011
      10.0
      Exceptional
      David from South Africa
      Couple
      Stayed 1 night in July 2011
      5 star everything”
      Luxury rooms, first class service, excellent facilities incl. golf course and spa
      Fourth time staying there. Will continue to go there. 1st class service and facilities evertime
      Reviewed August 03, 2011
      8.3
      Excellent
      Zeenat from South Africa
      Couple
      Stayed 3 nights in April 2011
      beautiful resort with 5* international look & feel”
      golf course, stunning views, breakfast spread
      The hotel was very busy with kids running all over the place - perhaps the management could consider having designated quiet areas for couples to relax. At times, it felt like a market with the constant buzz and chaos. There were also alot of locals coming to the spa or the golf course for the day , hotel guests should have first preference to the facilities. In general, the resort is stunning and we enjoyed our stay. The restaurant staff are very professional.
      Reviewed May 31, 2011
      9.3
      Exceptional
      Adel from South Africa
      Couple
      Stayed 2 nights in October 2010
      Luxury Hotel with good service”
      Location: close to many good wine farms in the Overberg. Excellent facilities
      None experienced
      we visited arabella western cape hotel and spa as part of our annual "honeymoon" vacation. we normally select romantic self catering accommodation in interesting locations, but decided to spoil ourselves with a bit of luxury inbetween. especially enjoyed sushi and drinks in the cigar lounge area. will have to come back to experience the spa as our time here was limited.
      Reviewed December 18, 2010
      9.3
      Exceptional
      Lesley from United Kingdom
      Couple
      Stayed 2 nights in December 2009
      Arabella Western Cape Hotel”
      The Arabella Hotel is in a wonderful setting 20 minutes from Hermanus. The hotel has elegant rooms, a wonderful swimming pool, excellent spa and beautiful setting over an inlet from the sea. It is one of the most stunning and peaceful settings of any hotel that I have stayed in, but may be slightly isolated for some.
      The hotel may be a bit isolated for some but this is fine if you are looking for somehwere to relax. My husband plays golf and although he enjoyed his game very much he said that the course is very difficult- so bear this in mind if you are a beginner as it wouldn't be suitable.
      We had two very enjoyable nights at the Arabella and I would go back again - especially as a touring base for the surrounding country and especially if you wish to visit hermanus (20 mins away). The room we were given on arrival was on the ground floor behind a high hedge facing the swimming pool, but the hedge meant that our view from our terrace was completely obscured. As we had booked to stay at the Arabella beacuse of the outstanding location this was a disapointment. However, we raised this matter with the hotel manager and we were moved the following evening (once a room became available) to a higher level with an excellent view of the pooland surrounding countryside. The best views are on the 'lagoon' side of the hotel but these were for reserved for the higher grade,higher rate rooms which we were not aware of when we booked. However, as we had secured a very reasonable rate through Agoda we could not really object to not being given one of these.
      Reviewed January 07, 2010
      10.0
      Exceptional
      Midhat from United States
      Couple
      Stayed 2 nights in November 2009
      Arabela Western Cape”
      Superb position and beauty of the estate and laguna. Staff very friendly, cleaning very good, nicely arranged Spa.
      Toilet space needs better ventilation.
      Reservation through Agoda has been quick and efficient, and the rates obtained were very reasonable for the category of the hotel. The hotel is superb.The rooms nicely placed whether they look to laguna, as was ours, or towards the swimming pool. The feeling of a luxury hotel is evident, as the services and staff are on that level. The athmosphere of a resort and golf course and to good impression. The food is also very good, the quality and variety wise.One can spend a few days without going out of the compaund as there are so many things to do. We tried the Spa and were very pleased with athmosphere and staff expertise. We will definitely recommend the place to our friends and booking through Agoda.
      Reviewed November 22, 2009
      6.3
      Good
      Horst from Germany
      Couple
      Stayed 2 nights in January 2015
      langsam muss man renovieren.....”
      Golfplatz, Pool,
      ..das Haus muss dringend renoviert werden, das Personal geschult....
      Reviewed January 27, 2015
      8.7
      Excellent
      Nicole from Switzerland
      Couple
      Stayed 3 nights in January 2015
      Sehr schöner Ort ”
      Wunderschöne Lage, toller Golfplatz, sehr gutes Frühstück
      Reviewed January 11, 2015
      This is a popular property. Don't miss out!

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