Al Ain Rotana
Al Ain Rotana
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"Great hotel in the heart of Al Ain, the hidden gem of the UA..."

Bruce

26 April 2018

Classic King Bed - Bed Al Ain Rotana
Classic King Bed - Bed
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Lobby Al Ain Rotana
Lobby
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Interior view Al Ain Rotana
Interior view
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Interior view Al Ain Rotana
Interior view
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Excellent
Location
8.7
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Al Ain Rotana

Excellent location
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Excellent
From 264 reviewsSee what guests said
8.6
Recommended by 90% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.7
Excellent
Room comfort & quality
2 Bedroom Villa
2 Bedroom Villa
...
  • Garden view
  • 140 m²/1507 ft²
  • 1 double bed
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Chalet Two Bedroom
Chalet Two Bedroom
...
  • Garden view
  • 120 m²/1292 ft²
  • 1 super king bed
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Falaj Suite
Falaj Suite
...
  • Pool view
  • 105 m²/1130 ft²
  • 2 single beds or 1 double b...
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Classic King Suite
Classic King Suite
...
  • City view
  • 88 m²/947 ft²
  • 1 king bed
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Chalet Room
Chalet Room
...
  • Pool view
  • 120 m²/1292 ft²
  • 1 super king bed
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Classic King Bed
Classic King Bed
...
  • Pool view
  • 37 m²/398 ft²
  • 1 king bed
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Falaj Studio
Falaj Studio
...
  • City view
  • 51 m²/549 ft²
  • 2 single beds or 1 double b...
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Premium King Bed
Premium King Bed
...
  • Garden view
  • 40 m²/431 ft²
  • 1 king bed
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Premium Twin Bed
Premium Twin Bed
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds
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Classic Twin Bed
Classic Twin Bed
...
  • Pool view
  • 37 m²/398 ft²
  • 2 single beds
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More about Al Ain Rotana

More about Al Ain Rotana

"Excellent staff; attentive and professional."

Reviewed 16 May 2017

Thomas from United States

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"It was very lovely stay ."

ALi from United Arab Emirates

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Family with young children
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (264)Booking.com Reviews (1894)
8.6
Cleanliness8.9
Facilities8.6
Location8.7
Room comfort and quality8.7
Service8.8
Value for money8.0
Provided by verified guests of Agoda
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Showing 205 verified guest comments
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4.0
Romesh from United Arab Emirates
Family with young children
Classic Twin Bed
Stayed 2 nights in September 2018
Worst hotel in UAE”
I had booked 3 rooms for 2 nights each which costed 3,000 dirhams with a security deposit of 500 dirhams (This is what the hotel asked me to keep). On the first day we accumulated a bill of 700 at the pool bar. Because of 200 dirhams excess we had to stand around at the pool for 15mins, and was asked to come to the front desk to top up the deposit. I don't know about you but when I go to the pool I tend not to carry my wallet with me. The best part was a so called front desk manager named Mina Yousuf threatened to call the police because we wanted to complain about a being harassed for 200 dirhams. Instead of defusing and acknowledging a clients complaint Mina Yousuf completely exaggerated the situation and actually went on to threaten us. To say his behaviour, tone and language was suboptimal is an under statement. Neither me nor anyone that I come in contact with will EVER visit this hotel again. The management of this hotel needs to investigate.
Reviewed September 16, 2018
8.0
Excellent
Yazan from United Arab Emirates
Solo traveler
Falaj Studio
Stayed 2 nights in August 2018
Central location and very quite”
Overall Rating: Very Nice hotel in Central location close to all magor attractions in Al-Ain. the area and the hotel are very quite and realxing. though the hotel itself needs renovation, Al falaj Suites where you find Studio suites are contemporary furnished. I recommend staying at it if are visiting Al Ain anytime soon. Pros: - Internet is fast - You have HD cable channels in the room - TV size is great and in Full HD - Location is central - Views are decent - Very Quite and lovely area with greenery smell in the mornings - Gym is clean and decent - Studio layout is great Cons: - Food is not that great (Dine In) - coffee machine in the room is chargable which they offer for free elswhere - A bit old hotel
Reviewed September 03, 2018
10.0
Exceptional
RADI from Saudi Arabia
Family with young children
Classic Twin Bed
Stayed 1 night in August 2018
Nice hotel ”
Very nice hotel and enjoyable place with greater breakfast
Reviewed August 27, 2018
6.0
Mazen from United Arab Emirates
Family with young children
Classic King Suite
Stayed 2 nights in August 2018
Above average”
The pool is very very clean and nice, breakfast buffet is good but could be better , Gym and squash couldn’t enter cause I have small kids!!! They must find solutions for kids to have fun while the parents are in the gym.!!! That was bad.. additionally, the only restaurant there zaman is not serving outside after 12 , just inside with belly dancer and singer with loud sounds and noise!! And of course with kids and babies no way to enter such atmosphere !!!!
Reviewed August 26, 2018
8.0
Excellent
Masood from United Arab Emirates
Family with young children
Classic King Bed
Stayed 1 night in August 2018
Holiday season ”
Nice location , great rooms ,facilities are good, nice pool and dinning facilities value for money .would like to come again .
Reviewed August 24, 2018
10.0
Exceptional
hayekgroup from Saudi Arabia
Family with young children
Classic King Bed
Stayed 2 nights in August 2018
أقامة موفقة ”
الفندق جميل جدا والخدمات راقية بالمعنا الحقيقي وأنصح فيه لقضاء وقت ممتع فيه وأشكر الموظف الاستقبال حسام على خدماته وترحيبه وكذالك العاملين فيه جميعهم في خدمة النزلاء و أكرر خدمة راقية جداً
Reviewed August 22, 2018
10.0
Exceptional
bader from United Arab Emirates
Couple
Falaj Studio
Stayed 1 night in August 2018
perfect stay ”
I really like the place and its perfect
Reviewed August 10, 2018
8.8
Excellent
Abdullah from Oman
Family with young children
Premium Twin Bed
Stayed 1 night in August 2018
Good”
Just I have submited a request regarding toilet problem and inform that an engineer will come but no one attended untill I check out in next day
Reviewed August 06, 2018
8.8
Excellent
Ryannale from United Arab Emirates
Solo traveler
Classic King Bed
Stayed 1 night in July 2018
Excellent”
Clean and safe. The gym was amazing! Haha
Reviewed August 01, 2018
10.0
Exceptional
Rachelle from Philippines
Group
Falaj Studio
Stayed 1 night in April 2018
exceptional experience ”
Everything is great. We stayed in falaj and we did have a great time. A private pool and the place is like all ours to savor. Thank you!
Reviewed July 22, 2018
8.8
Excellent
Amal from United Arab Emirates
Family with young children
Classic King Bed
Stayed 1 night in July 2018
Excellent”
The staff were very very nice, enjoyed my stay, I just think the rooms could do with a little remodeling.
Reviewed July 08, 2018
7.2
Very good
Ali from United Arab Emirates
Family with young children
Classic King Suite
Stayed 2 nights in June 2018
Very good”
Hotel supposed to provide the special request which i asked for and that was noted by Hotel but unfortunately nothing happened. Also, I told the receptionist that my wife is tired and she is pregnant and we need late check out for her to rest but again he refused and warn me if we checked out after 2 o’clock he will deduct from half Day!!!
Reviewed June 16, 2018
7.6
Very good
YAQOUB from United Arab Emirates
Couple
Premium Double
Stayed 1 night in April 2018
very good ”
it is a little consumed
Reviewed June 10, 2018
9.2
Exceptional
Jamal from Oman
Couple
Classic King Bed
Stayed 1 night in June 2018
Exceptional”
It a really good
Reviewed June 09, 2018
10.0
Exceptional
Bruce from Cyprus
Couple
Premium Double
Stayed 1 night in April 2018
Visiting Al Ain”
Great hotel in the heart of Al Ain, the hidden gem of the UAE
Reviewed April 26, 2018
10.0
Exceptional
khalil from Oman
Family with young children
Classic Double/Twin
Stayed 1 night in April 2018
great place ”
should go to the hotel
Reviewed April 16, 2018
10.0
Exceptional
Russell from United Kingdom
Couple
DOUBLE CLASSIC - ROOM ONLY
Stayed 1 night in April 2018
what a fantastic gem ”
A beautiful hotel very clean with an fantastic feel even made to feel so much more gatatatude with the free upgrade to the one bedroom suite in the new wing as I booked this for my parents I’m sure they feel more loved than ever
Reviewed April 10, 2018
10.0
Exceptional
Carolyn from United Kingdom
Couple
Classic King Bed
Stayed 7 nights in March 2018
Exceptional”
The hotel was excellent and the staff more than helpful. Our room had a lovely view across the pool and the room was clean and spacious. The breakfast buffet catered for all and was plentiful. I would certainly recommend the Al Ain Rotana!
Reviewed April 09, 2018
4.4
haitham from United Arab Emirates
Family with young children
Falaj Studio
Stayed 2 nights in March 2018
GENRAL ”
WE BOOK WITH THEM AND I CALL THEM WITH MY PHONE BECOUSE THE HOTEL IN SAME COUNTRY NOT DEFFERNT COUNTRY TO MAKE THE ROOM READY BY 12 WE ARRIVED AND WE WAIT FOR 3 HOUES , AND AS APOLOGIZ THE GIVE US LATE CHECK OUT ATR 3 PM ITS NOT LIKE I PAY TO STAY I HAVE TO GIVE 500 AED AROUND 100US DEPOSITE BUT WHAT IF I HAVE USE THAT MONEY FOR MY TRIP AND THE ONLY MONEY I HAVE THERE ARE NOTHING MENTION ABOUT IT IN AGODA WEBSITE AS NOTE I HAVE TO PAY 15 AED NONREFUNDBLE FOR THE HOTEL OUT OF THE VAT AND SERVICES CHARGES I ALREADY PAID THEM I BEEN IN MANY HOTEL OVER THE WORLD AND IN COUNTRYS WHERE THEY POOR THEY ARE BETTER THAN THIS HOTEL AND IF THEY MAKE YOU WAIT THEY WILL REWARD YOU WITH SOME THING BUT THIS ROTANA NOT WAY I AM HUNGEY I CANT GO OUT BECOUSE I HAVE LUGGAGE AND MY FAMILY SO I HAVE TO STAY WAITTING I WENT TO THE RESTURANT THEY TOLD ME THEY INTERNATIONAL FOOD I FOUND FEW OPTION OF FOOD LIKE 4 AND UNLIMITED OF SALAD AND HUMMOS THIS FOR 167 AED AROUND 75 US NOTE NOT INCLOOD DRINK
Reviewed April 02, 2018
9.6
Exceptional
Alia from United Arab Emirates
Family with young children
Chalet Two Bedroom
Stayed 1 night in December 2017
Exceptional”
It was a good experience, although its an old resort, but service was good and staff were very helpful. Breakfast was great, there were different options to choose from.
Reviewed December 05, 2017
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