Al Bustan Palace, A Ritz-Carlton Hotel
Al Bustan Palace, A Ritz-Carlton Hotel
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Bustan Lagoon, Guest room, 1 King or 2 Twin/Single Bed(s) - Guestroom Al Bustan Palace, A Ritz-Carlton Hotel
Bustan Lagoon, Guest room, 1 King or 2 Twin/Single Bed(s) - Guestroom
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Lobby Al Bustan Palace, A Ritz-Carlton Hotel
Lobby
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Interior view Al Bustan Palace, A Ritz-Carlton Hotel
Interior view
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Beach Al Bustan Palace, A Ritz-Carlton Hotel
Beach
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See map Al Bustan Palace, A Ritz-Carlton Hotel
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Excellent
Location
8.8
See all 30 photos Al Bustan Palace, A Ritz-Carlton Hotel
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Al Bustan Palace, A Ritz-Carlton Hotel

Excellent location
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Excellent
From 41 reviewsSee what guests said
8.4
Value for money7.4
Distance to city center10.15 Km
Location rating8.8
Nearest airportMuscat - Seeb International Airport (MCT) - Oman
Distance to airport34.1 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Presidential Suite, 2 Bedroom Presidential Suite, Sea view
Presidential Suite, 2 Bedroom Presidential Suite, Sea view
...
  • Sea view
  • 300 m²/3229 ft²
  • 1 king bed
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Garden View King or Twins
Garden View King or Twins
...
  • Garden view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Deluxe Sea View, Guest room, 1 King or 2 Twin/Single Bed(s)
Deluxe Sea View, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Sea view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Junior suite, Junior Suite, 1 King, Balcony
Junior suite, Junior Suite, 1 King, Balcony
...
  • Garden view
  • 60 m²/646 ft²
  • 1 king bed
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Executive Suite Mountain, 1 Bedroom Executive Suite, Balcony
Executive Suite Mountain, 1 Bedroom Executive Suite, Balcony
...
  • Mountain view
  • 80 m²/861 ft²
  • 2 double beds and 1 king be...
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Presidential Suite, 2 Bedroom Presidential Suite, Top floor
Presidential Suite, 2 Bedroom Presidential Suite, Top floor
...
  • Mountain view
  • 300 m²/3229 ft²
  • 1 king bed
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Executive Suite Sea View, 1 Bedroom Executive Suite, Balcony
Executive Suite Sea View, 1 Bedroom Executive Suite, Balcony
...
  • Sea view
  • 80 m²/861 ft²
  • 2 single beds and 1 king be...
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Bustan Lagoon, Guest room, 1 King or 2 Twin/Single Bed(s)
Bustan Lagoon, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Pool view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Deluxe Mountain View, Guest room, High floor, Balcony
Deluxe Mountain View, Guest room, High floor, Balcony
...
  • Mountain view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Junior Suite Room
Junior Suite Room
...
  • Non-smoking
  • Balcony/terrace
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More about Al Bustan Palace, A Ritz-Carlton Hotel

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Real reviews from real guests

Agoda Reviews (41)Booking.com Reviews (636)
8.4
Read reviews from:
Cleanliness8.7
Facilities8.2
Location8.8
Room comfort and quality8.5
Service8.9
Value for money7.4
Provided by verified guests of Agoda
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Room type
Bustan Lagoon, Guest room, 1 King or 2 Twin/Single Bed(s)
Deluxe Sea View, Guest room, 1 King or 2 Twin/Single Bed(s)
Garden View King or Twins
Deluxe Mountain View, Guest room, High floor, Balcony
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Showing 39 verified guest comments
12
7.2
Very good
ANIS from Oman
Family with young children
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 2 nights in April 2017
Nice stay”
The kid club have to open from 8 AM to 6 PM so kid can play more and injoy
Reviewed April 10, 2017
9.6
Exceptional
Mohammed from Oman
Couple
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 1 night in December 2016
Very nice ”
Very nice
Reviewed December 07, 2016
9.2
Exceptional
Michael from Switzerland
Couple
Garden View King or Twins
Stayed 1 night in November 2016
Extreme luxury”
Only Problem we had is when we arrived we were told that the room was not available. We do not know what the issue exactly was (maybe something with check-in time, according to Homepage it is 14:00h and we were there at 14:15h - to me is seems that 14:00h is the earliest and we should not have been there before as room would not have been ready). No problem for the staff who already had a solution for that. They upgraded our booking to a different category and therefore instead of a normal Deluxe Room we got to stay the night in a Suite (marvellous!).
Reviewed November 29, 2016
7.2
Very good
Moayad from Saudi Arabia
Family with young children
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 1 night in June 2016
Enjoying the stay”
It was so good stay but my kids didn't enjoy as we exacted. Because there is no kids playing facilities. .. we really appreciate the stuff...upgraded my room from mountain view to see view for free...
Reviewed June 20, 2016
9.0
Exceptional
Peter from United Kingdom
Couple
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 3 nights in February 2016
5 star location with 3 star dining”
Location, comfort, ambiance
This is still the best hotel in Muscat and probably one of the best in the world. The location is simply superb. I can't understand why anyone would want to stay at Bar al Jissah or the Chedi. On this occasion our stay was spilt by the very poor set menu at the beach restaurant on Valentine's night. Ritz Carlton should do much better than this.
Reviewed February 21, 2016
7.7
Very good
Ali from Oman
Couple
Deluxe Sea View, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in January 2016
honey moon ”
excellent service's, great custmer value, quick custmer responsiveness
allowed us for early cheak in, our room was not ready but they provided us other vacant room within same book specification. they also provide us a free honeymoon services without any additional cost. Most of residents spend there honeymoon at this hotel.
Reviewed January 17, 2016
9.7
Exceptional
Ritchie from United Kingdom
Couple
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 2 nights in January 2015
A First Class hotel in a stunning location”
The hotel building - lobby to rooms, staff service, beach and garden location
Top-drawer all around. The hotel is a remarkable building in a glorious setting. Staff were excellent from the moment we reached the front door, proper 5 star service. This was a quieter and more refined, slightly older crowd than at the Al-Bandar hotel we had stayed at previously in the trip.
Reviewed January 26, 2015
8.0
Excellent
Abdul from United Kingdom
Couple
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 3 nights in December 2014
5 star hotel with 3 star service”
Locaton, the building itself and the beach
Disapointing , 5 star hotel turned into 3 stars service . We stay in Al Bustan since 1991 twice a year on a regular basis . The Ritz Carlton turned this establishment into 3 star service hotel with its inferior quality in supplies inside the room, like the tea bags and shampoo and soaps. We had to ask the staff overtime for new fresh supply ! Yet Carlton Ritz increased the rate . I think they just capitalising on the building and the previous reputation Al Bustan Palace had , but if they not careful, this will go down rapidly !
Reviewed December 29, 2014
9.7
Exceptional
dimitrije from United Kingdom
Solo traveler
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 4 nights in October 2013
Stunning private beach and surroundings”
Original design, special location between the sea and the mountains, excellent and comfortable rooms
This was my 3rd stay at Al Bustan Palace and it was exactly what I was looking for - a place to relax. Their private beach is absolutely beautiful, rooms are very comfortable and staff are very friendly.
Reviewed October 22, 2013
6.3
Good
Abdul from United Kingdom
Couple
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 3 nights in October 2013
Good”
Location , Building , Sea
It was good but the beach was horrible no sands to cover !! Lots of stones causing injuries to people feet , needs URGENT ATTENTION. Concerns raised with the management already.
Reviewed October 21, 2013
9.3
Exceptional
Omar from Egypt
Family with young children
Deluxe Mountain View, Guest room, High floor, Balcony
Stayed 3 nights in October 2013
Great holiday”
Staff, facilities, beach
Amazingly beautiful 7 year old says it wad his best holiday ever Definitely returning back
Reviewed October 20, 2013
7.3
Very good
Hussain from Saudi Arabia
Couple
Deluxe Sea View, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 3 nights in August 2013
Fine atomosphere but very far away from city”
Views, food, service
It's a good experience, all things were ok, except the location that you have to pay minimum 25$ for taxi, no supermarkets around to buy your things, unless you go to the city center. Loved the food though they have a weird rules not to wear a short pant while you're eating at their restaurants !!!
Reviewed August 18, 2013
7.7
Very good
Richard from United Kingdom
Family with young children
Garden View King or Twins
Stayed 3 nights in August 2013
Very pleasant, relaxing stay with superb staff”
The Staff, Gardens, Pools
Very pleasant, relaxing stay made even more so by the extremely pleasant and helpful staff. The infinity pool formed the focal point of our stay and was great for swimming, relaxing and playing with the family. The gardens formed a wonderfully relaxing setting.
Reviewed August 13, 2013
8.7
Excellent
Hattan from Saudi Arabia
Family with young children
Stayed 2 nights in June 2013
Fantastic hotel, should be more than 5*”
Friendly staff, fantastc rooms and amazing swimming pool
Reviewed June 26, 2013
10.0
Exceptional
katrina from Australia
Couple
Stayed 1 night in April 2013
superb ”
lagoon room, restaurants
Lagoon room well worth the extra cost to swim off your own balcony into the lagoon pool
Reviewed May 12, 2013
9.3
Exceptional
BRIGITTE from Luxembourg
Family with teens
Stayed 2 nights in February 2013
awesome, friendly, exquisite seafood, high end”
pavilion beach restaurant with exquisite fish and seafood, celebrating my birthday at Al Bustan, we bought an upgrade to lagoon room with private terrace and access to swimming pool
Unser Aufenthalt im Al Bustan Palace war sehr lohnenswert. Beim Check-in wurde uns ein Upgrade für ein Lagoon Room anstelle eines Kinderbetts angeboten - teuer aber mit aha Effekt. Wir wurden am ersten Abend zum Champagner Empfang des Hotelmanagers eingeladen. Meiner Geburtstag im Pavilion Beach Restaurant gefiel mir mit der Live Musik und dem geschenkten Schokoladenkuchen sehr gut. Al Bustan ist ein Stückchen Paradies in diesem eindrucksvollen Land. Wir sind mit einem PW aus Dubai angereist.
Reviewed April 12, 2013
8.7
Excellent
Daniel from Switzerland
Family with young children
Stayed 6 nights in March 2013
very nice stay in Al Bustan Palace”
fantastic beach,friendly staff ,expensive restaurants
Reviewed April 05, 2013
7.7
Very good
joseph from Netherlands
Family with teens
Stayed 6 nights in December 2012
great location , excellent service”
location great, building impressive, staff excellent
booking went wrong but was resolved ultimately Really need one or two extra restaurants to keep clients with a longer stay atracted! Spa will be improved when six senses spa will be opened garden architecture should be improved so that there is more intimacy for clients,Now it is too 'massive N
Reviewed January 05, 2013
9.0
Exceptional
Pinar from Turkey
Couple
Stayed 2 nights in December 2012
gorgeous hotel”
luxury
we spent 2 nights in Al bustan one of whch was the New Year's Eve. Our spacious, luxury room was looking at the pool and the palm trees where you see lots of parakits, swallows and starlings. Mini bar was complimantory which made us feel at home. Everything is very well thought of in this hotel. The staff is very professional, friendly and very polite.We enjoyed the hotel in great extent and would like to come again! Inside the hotel everything is beatifully designed and decorated, apart from the hotel building itself.It is a boring gray piece of concrete whihc doesn't look like a palace before you go in.But once you're in you forget all about it :)
Reviewed January 04, 2013
7.7
Very good
Catharina from Netherlands
Couple
Stayed 6 nights in December 2012
Beautiful garden/parc hotel at sea”
Lovely garden/parc and romantic swimming pools
A beautiful hotel. Quietly situated in old muscat. A hotel lobby like a cathedral with lots of francinsence smelling.... Nice HIgh Tea at 3pm untill 5pm every day. Arabic free coffee to try at the arabic tent in the lobby. Free shuttle service twice daily. Great food at restaurants. Very nice rooms with balcony. Less: cleaning could be better and beds( matrasses)are too soft.
Reviewed December 29, 2012
12
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