Al Massa Hotel
Al Massa Hotel
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"The room is spacious and clean ."

tan

8 June 2017

Classic King Room - Bed Al Massa Hotel
Classic King Room - Bed
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Lobby Al Massa Hotel
Lobby
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Lobby Al Massa Hotel
Lobby
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Interior view Al Massa Hotel
Interior view
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See map Al Massa Hotel
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Good
Location
6.3
See all 27 photos Al Massa Hotel
See all 27 photos
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Review score
From 111 reviewsSee what guests said
5.2
Value for money4.8
Location rating6.3
Nearest airportAl Ain International Airport (AAN)
Distance to airport13.5 km
Has restaurantNo
  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

  • Room service [24-hour]

Room choices
This property is in high demand!Last booked 6 hours ago
Suite
Suite
...
  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Classic Twin Room
Classic Twin Room
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Classic King Room
Classic King Room
...
  • City view
  • 28 m²/301 ft²
  • 1 king bed
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Standard Twin Room
Standard Twin Room
...
  • Shower
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Standard Single Room
Standard Single Room
...
  • Shower
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More about Al Massa Hotel

More about Al Massa Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (111)Booking.com Reviews (1017)
5.2
Review score
Cleanliness4.9
Facilities4.0
Location6.3
Room comfort and quality5.3
Service5.5
Value for money4.8
Provided by verified guests of Agoda
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Room type
Classic King Room
Classic Twin Room
Suite
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Showing 79 verified guest comments
1234
2.0
Sameera from United Arab Emirates
Business traveler
Classic Twin Room
Stayed 1 night in January 2018
Acceptable”
The place not clean at all everywhere dust !!!!!!!!!!! there's no clean service at all !!
Reviewed January 07, 2018
3.2
Karla from United Arab Emirates
Couple
Classic King Room
Stayed 1 night in January 2018
very disappointing, not good enough compared to others”
search for much better. i would not recommend this one. too old, smells smoke, leaking air conditioned, so bad
Reviewed January 06, 2018
4.0
Magnus from United Arab Emirates
Solo traveler
Classic King Room
Stayed 3 nights in December 2017
POINT OF VIEW”
I have photos on how the room looked like and it was very disappointing to see such a nice hotel in such bad condition. The air con was making extreme noise, the linen on the bed was torn, the towels in the bathroom looked older than my 14 year old towel, the pillows were extremely soft, I had a bath which i could not use because there was no plug for the bath. This was really a bad experience. It does not help the staff are all friendly and the rooms look so bad.
Reviewed January 02, 2018
4.8
Muhammad from United Arab Emirates
Solo traveler
Classic King Room
Stayed 1 night in November 2017
Acceptable”
No wifi only available in waiting area,
Reviewed November 27, 2017
9.6
Exceptional
tan from Malaysia
Group
Classic Twin Room
Stayed 1 night in November 2012
Great hotel”
The room is spacious and clean .
Reviewed June 08, 2017
Dear Mr. Tan, Thank you for your positive feedback. We are pleased we were able to make your stay an enjoyable and look forward to welcome you back. -Sales and Reservation
Responded July 19, 2017
Al Massa Hotel
2.0
IBRAHIM from Egypt
Business traveler
Classic King Room
Stayed 1 night in March 2017
Worst experience EVER!!”
Never ever go there... Never for family
Reviewed March 29, 2017
4.0
Martin from United Arab Emirates
Couple
Classic King Room
Stayed 1 night in February 2017
Too Pricy for Nothing and Filthy”
Room smelled like cigarettes and had roaches in several places. Overpriced for a filthy place like this. Bathroom drainage was flooding whenever faucet is turned on
Reviewed February 28, 2017
2.0
Aboobakker from India
Couple
Classic King Room
Stayed 1 night in February 2017
very bad ”
very bad
Reviewed February 24, 2017
10.0
Exceptional
Aboobakker from India
Couple
Classic King Room
Stayed 1 night in February 2017
fantastic stay with almassa”
I suggest to all
Reviewed February 14, 2017
2.4
Salman from Bahrain
Business traveler
Classic Twin Room
Stayed 1 night in February 2017
Very Very Old Hotel and NOT having Basics. Too noisy”
This is completely false and wrong picture...When we go to this hotel they took us to another Hotel and said this is Al Masa1 and we need to go to the next building which is Al Masa only. where the picture is showing for the same place we gone first...The hotel they took us to is very old, Big noise from what so ever the unit working behind their hotel, No basics available in the room like Fridge, Water Boiler to make tea etc...No towels in the Bathroom nor inside the room...
Reviewed February 14, 2017
10.0
Exceptional
Aboobakker from India
Couple
Classic King Room
Stayed 1 night in January 2017
I recommend to others”
Iam satisfied with the hotel
Reviewed February 01, 2017
10.0
Exceptional
Aboobakker from India
Couple
Classic King Room
Stayed 1 night in January 2017
I recommend to other”
Iam happy with the hotel and service
Reviewed January 25, 2017
2.8
Annas from United Arab Emirates
Couple
Classic King Room
Stayed 1 night in November 2016
AWFUL”
Simply bad.
Reviewed November 15, 2016
4.4
Annas from United Arab Emirates
Couple
Classic King Room
Stayed 1 night in February 2016
Budget hotel”
decent value, low tier hotel, i'd rather call it a motel.
Reviewed November 05, 2016
6.4
Good
Yusuf from United Arab Emirates
Solo traveler
Classic King Room
Stayed 3 nights in October 2016
Good ”
Need to improve on cleanliness
Reviewed October 12, 2016
4.0
mohammed from United Arab Emirates
Business traveler
Classic King Room
Stayed 1 night in September 2016
No Internet In the Rooms lol”
This is the worst experience so far in the UAE, toilet flush was broken, no complementary water which i find embarrassing, staff took a century to confirm my booking & the worst part is ... no internet in the rooms. NO INTERNET as you read & staff said its management decision. I see whoever owns this hotel has to fire the manager instant. He has no clue what hospitality is its a shame for arabian hospitality.
Reviewed September 28, 2016
2.8
Ali from Saudi Arabia
Couple
Classic King Room
Stayed 1 night in September 2016
+&-”
Advantages: Good lobby Helpful bellboy Disadvantages: -Not clean (found a cockroach in the bathroom) -the bathroom had som small holes in it -the facilities are wore out -Ask for non-smokinh room to get a smoking room -slow staff and not organized -staff are not friendly to locals - no water heater -no Internet I've been into eight countries and many hotels going down to a$20 a day but this one is by far the worst. I don't know how it's a hotel
Reviewed September 06, 2016
Dear Mr. Ali, We are saddened you were not able to enjoy your stay. We do hope you will give us a chance and we can hopefully do better on your return. -Sales and Reservation
Responded April 23, 2017
Al Massa Hotel
6.0
enoch from United States
Solo traveler
Classic King Room
Stayed 1 night in October 2015
Overpriced and forgettable ”
Just needed a place to crash for the night. Wasnt worth the price but good luck finding anything cheaper
Reviewed April 20, 2016
Dear Mr. Eroch, We are saddened you were not able to enjoy your stay. We do hope you will give us a chance and we can hopefully do better on your return. -Sales and Reservation
Responded April 23, 2017
Al Massa Hotel
5.6
Suhail from Jordan
Solo traveler
Classic King Room
Stayed 1 night in April 2016
Not worth the money paid”
Hotel corridors is full of smoke from cigarettes smokers. Blankets do not smell good. TV channels are not clear. AC is noisy. Slippers are not available. Only one towel is available in one room and other without a towel at all.
Reviewed April 09, 2016
Dear Mr. Suhail, We are saddened you were not able to enjoy your stay. We do hope you will give us a chance and we can hopefully do better on your return. -Sales and Reservation
Responded April 23, 2017
Al Massa Hotel
4.0
Sultan from United Arab Emirates
Solo traveler
Classic King Room
Stayed 1 night in March 2015
very bad hotel from everything ”
it is the best bad hotel in Al ain..
Reviewed December 23, 2015
Dear Mr. Sultan, We are saddened you were not able to enjoy your stay. We do hope you will give us a chance and we can hopefully do better on your return. -Sales and Reservation
Responded April 23, 2017
Al Massa Hotel
1234
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