Al Shourfah Hotel Madinah
Al Shourfah Hotel Madinah
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"Location is good."

MUHAMMAD F.

15 April 2018

Two-Bedroom Suite (7 Adults) - Guestroom Al Shourfah Hotel Madinah
Two-Bedroom Suite (7 Adults) - Guestroom
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Lobby Al Shourfah Hotel Madinah
Lobby
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Lobby Al Shourfah Hotel Madinah
Lobby
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Buffet Al Shourfah Hotel Madinah
Buffet
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See map Al Shourfah Hotel Madinah
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Very good
Location
7.7
See all 58 photos Al Shourfah Hotel Madinah
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Al Shourfah Hotel Madinah

Very good location
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Review score
From 47 reviewsSee what guests said
5.7
  • 810 meters to public transportation

  • Air conditioning

  • Currency exchange

  • Room service [24-hour]

Room choices
This property is in high demand!Last booked a few minutes ago
Two-Bedroom Suite (7 Adults)
Two-Bedroom Suite (7 Adults)
...
  • 25 m²/269 ft²
  • Shower and bathtub
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Triple Room
Triple Room
...
  • 40 m²/431 ft²
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Junior Suite
Junior Suite
...
  • 50 m²/538 ft²
  • Shower
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Quadruple Room with Bathroom
Quadruple Room with Bathroom
...
  • 40 m²/431 ft²
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Three-Bedroom Suite
Three-Bedroom Suite
...
  • 70 m²/753 ft²
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Superior Suite
Superior Suite
...
  • 25 m²/269 ft²
  • Shower and bathtub
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Two Bedroom Suite
Two Bedroom Suite
...
  • 45 m²/484 ft²
  • 2 bedrooms
  • 1 double bed
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Junior Suite
Junior Suite
...
  • 70 m²/753 ft²
  • Shower and bathtub
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Double Room
Double Room
...
  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 double bed
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Triple Room
Triple Room
...
  • 45 m²/484 ft²
  • Shower and bathtub
  • 3 single beds
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More about Al Shourfah Hotel Madinah

More about Al Shourfah Hotel Madinah

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (47)Booking.com Reviews (827)
5.7
Review score
Read reviews from:
Cleanliness5.6
Facilities4.9
Location7.7
Room comfort and quality2.0
Service5.3
Value for money5.3
Provided by verified guests of Agoda
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Showing 28 verified guest comments
12
6.4
Good
Muhammad from Pakistan
Solo traveler
Double Room
Stayed 4 nights in June 2018
Hotel is very close to the Haram proximity but in terms of cleanses it's lacks 4 star facilities...”
Pros: very close to the Haram specially close to ladies gate. Market place with all around All major food stall's with in walking distance Cons : breakfast buffet is not upto the mark Cleanness issue Rooms are very small
Reviewed June 27, 2018
2.4
M from Pakistan
Couple
Double Room
Stayed 3 nights in June 2018
Poor reception and poor services ”
House keeping g service and reception is like a third class hotel No when hear any complain.... I was said to house keeping to clean the He said tomorrow next some word tomorrow I shall clean 3 nights I stayed no services....so I would never never stay their...
Reviewed June 26, 2018
2.4
M from Pakistan
Solo traveler
Quadruple Room
Stayed 2 nights in June 2018
Housekeeping service is very very poorni body listen any complain”
I shall never stay in this again Very poor reception and house keeping....
Reviewed June 25, 2018
7.2
Very good
Arsalan from Saudi Arabia
Couple
Double Room
Stayed 1 night in June 2018
Bad management, room not ready on time, delay 5 hours ”
Agoda Informed me Check in Timing is 1pm but when I reached hotel at 3pm, my room was still not ready, and I had to wait upto 5:30pm,
Reviewed June 21, 2018
4.8
Mohamad from Singapore
Family with young children
Double Room
Stayed 6 nights in April 2018
Acceptable”
On a daily basis, we faced electricity disruption as well as lift breakdown. Consequentially, there was more congestion than normal for lift rides closer to prayer sessions.
Reviewed April 26, 2018
4.8
Maira from United Arab Emirates
Group
Triple Room
Stayed 3 nights in March 2018
I will not recommend this hotel and Agoda for booking. As Agoda charged full money in advance . ”
I have booked two rooms with trip beds for three nights. Full payment was deducted by Agoda in advance. I opted to check in late night. Once I arrived at hotel , I was handed over one room with two beds for two nights. Once I showed them my booking details, I was told that no such booking exist with them. I many times requested them to contact Agoda before but they refused. My group consisted of family including senior persons. After two hours of wait and inquiry, I was told that I might leave and find some other place as I feel. They didn't have rooms and my booking . Subsequently I have to request them for some favoure as I was really difficult to find some other place with family at 4 o clock in the morning. I was given two rooms with one bathroom, it seemed rooms were opened after app one month . As rooms had dust all around. Subsequently I tried to call Agoda Saudi Arabia telephone number but it was continuously no reply. I will not recommend this hotel and also Agoda .
Reviewed April 21, 2018
4.8
Fahad from Saudi Arabia
Couple
Double Room
Stayed 2 nights in April 2018
Too busy and not organised as doors were open and noise reaches to other rooms till late night”
Too busy and not organised as doors were open and noise reaches to other rooms till late night
Reviewed April 16, 2018
7.6
Very good
MUHAMMAD from Singapore
Couple
Double Room
Stayed 5 nights in April 2018
Very good”
Location is good. Wifi very bad. The hotel have 7 lift but it was slow... Most of the time i used the stairs..
Reviewed April 15, 2018
4.8
syed from Pakistan
Family with young children
Double Room
Stayed 1 night in June 2017
Not a pleasant stay ”
Lift was limited and busy all the time, whenever you call it never stop, most of the time we had to take stairs to reach 9 th floor, if you have strength then take rooms at higher level bcoz you won't find lift to take you up and down. Smelly bathroom and corridors
Reviewed June 28, 2017
3.6
Anjum from India
Family with young children
Quadruple Room
Stayed 3 nights in June 2017
Very bad . No maintainance for bathroom dirty”
Worst hotel .dirty bathroom .especially in peak season.
Reviewed June 27, 2017
6.0
Syed from India
Family with young children
Double Room
Stayed 1 night in May 2017
Staff need some customer service training ”
Reception staff was very rude and check in time not as mentioned on website they give check in after 4 hours of check in time
Reviewed June 08, 2017
5.2
SHAFEE from Saudi Arabia
Family with young children
Family Suite
Stayed 2 nights in May 2017
DISAPPOINTING EXPERIENCE”
I MADE RESERVATION FOR TWO NIGHTS STARTING FROM 0200 HRS ON THE 26TH OF MAY UNTIL 28TH MAY. MY AIRLINE RESERVATION WAS 0130 HRS. (EARLY MORNING). WHILE MAKING RESERVATION THERE WAS A QUESTION ABOUT MY EXPECTED ARRIVAL TIME AND I ANSWERED BETWEEN 0200 HRS. TO 0300 HRS ON A STANDARD 24 HOURS CYCLE. WHEN I ARRIVED AT THE HOTEL THE BEHAVIOUR WAS VERY RUDE AS IF I AM TRAVELLING ON A CHARITY TRIP WHERE I DO NOT HAVE TO PAY AND ACCEPT ANYTHING WHATEVER THEY OFFER. I HAD TO FIGHT WITH THEM FOR 15 HOURS THEN THE ROOM WAS HANDED OVER TO ME AFTER 15 HOURS WHILE THEY WERE STILL CLEANING IT. I KNOW I CAN DEMAND FOR COMPENSATION FOR THE HUMILIATION I EXPERIENCED BUT BEING A SINCERE MUSLIM I WON'T DO THAT BUT I WILL REMEMBER THIS EXPERIENCE FOR THE REST OF MY LIFE AND I AM SORRY TO SAY I WILL NOT RECOMMEND ANYONE TO USE YOUR SERVICES AND I AM GOING TO SHARE THIS EXPERIENCE WITH ALL MY FRIENDS AND FAMILY RELATIVES.
Reviewed June 04, 2017
10.0
Exceptional
nuryadin from Indonesia
Business traveler
Double Room
Stayed 1 night in November 2017
nice”
Reviewed November 17, 2017
3.6
abdulaziz from Saudi Arabia
Couple
Double Room
Stayed 3 nights in August 2018
اغلبية تعليقات الزوار كانت صحيحة”
السلبيات كالتالي: رائحة المجاري في الغرف الغرف جدا ضيقة التكييف سيئ للغاية خدمة الغرف مزعجين يتم طرق الباب في الصباح للتنظيف تم اخذ مني قيمة ايجار موقف ب 27 ريال وعند ادخال السيارة قالو ممتلئة الايجابيات طاقم الموظفين جيدين قرب الفندق وليس قريب جدا يفصل عن ساحة الحرم مايقارب شارعين المواقف واسعه علما بأنها ممتلئة الفندق لايستحق الاقامة فيه ولن اكرر اقامتي فيه
Reviewed August 24, 2018
3.2
Adel from Saudi Arabia
Family with young children
Two Bedroom Suite
Stayed 2 nights in June 2018
الاحساء ”
النظافه مره تعبانه والمصاعد صفر
Reviewed June 24, 2018
6.4
Good
majed from Saudi Arabia
Solo traveler
Double Room
Stayed 2 nights in March 2018
Good”
لا يوجد تغطية واي فاي في الغرف
Reviewed April 01, 2018
2.0
AHMAD from Jordan
Family with young children
Family Suite
Stayed 1 night in December 2017
1”
ليس هناك ايجابي
Reviewed January 01, 2018
6.0
Ashjan from Saudi Arabia
Group
Double Room
Stayed 2 nights in November 2017
لم اكن راضيا”
لم تكن الغرفه مريحه ومزعجه
Reviewed November 09, 2017
2.4
Mustfau from Saudi Arabia
Family with teens
Double Room
Stayed 1 night in June 2017
موظفي الاستقبال سيئين”
موظف الاستقبال اسوا من السيئ والمكيف حار
Reviewed July 02, 2017
5.6
Osama from Saudi Arabia
Family with teens
Junior Suite
Stayed 10 nights in June 2017
اختيار غير جيد ”
الايجابيات / النظافه . وقوف موظفين الامن على المصاعد مما يسهل من عملية النزول والصعود . السلبيات / انقطاع المويه .
Reviewed June 27, 2017
12
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