Alila Yangshuo
Alila Yangshuo
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Sugar House Retreat King - Guestroom Alila Yangshuo
Sugar House Retreat King - Guestroom
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Lobby Alila Yangshuo
Lobby
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Interior view Alila Yangshuo
Interior view
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Interior view Alila Yangshuo
Interior view
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Excellent
Location
8.6
See all 32 photos Alila Yangshuo
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Removed from saved list
Newly built
Exceptional
From 68 reviewsSee what guests said
9.0
/
10
Exceptional cleanliness
9.4
Recommended by 94% of guests
Value for money8.6
Distance to city center3 km
Location rating8.6
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
Garden Townhouse
Garden Townhouse
...
  • Room size: 109 m²/1173 ft²
  • Garden view
  • 1 queen bed
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Heritage Suite
Heritage Suite
...
  • Room size: 131 m²/1410 ft²
  • Mountain view
  • 1 queen bed & 1 queen bed
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Pool Villa
Pool Villa
...
  • Room size: 186 m²/2002 ft²
  • Pool view
  • 1 queen bed
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Sugar House Deluxe Retreat Twin
Sugar House Deluxe Retreat Twin
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 2 single beds
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Sugar House Deluxe Retreat King
Sugar House Deluxe Retreat King
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 queen bed
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Sugar House Retreat Twin
Sugar House Retreat Twin
...
  • Room size: 55 m²/592 ft²
  • Park view
  • 2 single beds
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Sugar House Retreat King
Sugar House Retreat King
...
  • Room size: 55 m²/592 ft²
  • Park view
  • 1 queen bed
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More about Alila Yangshuo

More about Alila Yangshuo

An overview

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Property's guest policies

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Real reviews from real guests

Agoda Reviews (68)Booking.com Reviews (184)
9.0
/
10
Exceptional
Cleanliness9.4
Facilities9.2
Location8.6
Service9.1
Value for money8.6
Provided by verified guests of Agoda
All languages
All guests (68)
All room types
Showing 34 verified guest comments
12
8.0
Excellent
Tatiana from Hong Kong
Family with young children
Sugar House Retreat King
Stayed 3 nights in October 2018
Very good”
The hotel architecture is truely impressive and beautifuly renovated. Very nice staff (with limited English level but strong willingness to help). Building where rooms are located could use some remodeling to block noise from the road.
Reviewed November 01, 2018
Dear Tatiana, thank you for your constructive feedback, we believe that your future reception arrangements will also be able to receive the experience guarantee as always. We are looking with the designer on solutions for the road noise and hoping to have solutions soon. We all from Alila Yangshuo wishing you and your family well. Ricardo - General Manager
Responded November 02, 2018
Alila Yangshuo
9.6
Exceptional
Anna from United Kingdom
Couple
Sugar House Retreat King
Stayed 2 nights in October 2018
Gorgeous gorgeous gorgeous ”
We absolutely loved our stay at Alila. It is the most beautifully designed hotel I have ever been in, the old factory setting is fabulous. The view from the pool to the river is stunning. We were in the garden townhouse which was a large room with all the amenities you could wish for. There are no views to the river from the rooms but the rooms are beautiful in themselves so it doesn’t matter. If you can afford the townhouse definitely go for that choice. The staff were friendly but there was only one staff member who spoke English. She looked after us throughout our stay. The restaurant served delicious Chinese food and the bar had great cocktails. It’s a 15 minute drive to Yangshuo town. The hotel also booked our tickets for the Impressions Light Show. Thank you Alila for making our stay so memorable!
Reviewed October 30, 2018
Dear Anna, thank you for your positive and constructive feedback, we believe that your future reception arrangements will continue to receive experience guarantees. I look forward to welcoming you back and sharing more memorable experiences with you and your family and all the staff at the hotel. Ricardo - General Manager
Responded October 30, 2018
Alila Yangshuo
9.2
Exceptional
pertti from Finland
Couple
Sugar House Retreat King
Stayed 2 nights in October 2018
excellent”
exceptional. top quality architecture. Noisy road too close to main hotel room area.
Reviewed October 29, 2018
Dear Pertti, thank you for your positive and constructive feedback, we believe that your future reception arrangements will continue to receive experience guarantees. We look forward to welcoming you back and sharing more memorable moments. Ricardo - General Manager
Responded October 30, 2018
Alila Yangshuo
6.8
Good
Myrthe from China
Couple
Sugar House Retreat Twin
Stayed 3 nights in October 2018
Stunning architecture ”
Beautiful architecture, in the old sugarhouse. Personnel is really friendly and they offer nice activities. Public areas are a bit cold, need to bring a jacket to the bar and restaurant. Food is ok, but a bit greasy sometimes. Overall, some improvements can be made but a nice experience! Stunning view
Reviewed October 24, 2018
Dear guests, thank you for your constructive feedback, we believe that your future reception arrangements will continue to receive experience guarantees. I look forward to sharing the experience with you and your family and all the staff at the hotel. Ricardo Leal - General Manager
Responded October 27, 2018
Alila Yangshuo
10.0
Exceptional
Florence from Hong Kong
Couple
Sugar House Deluxe Retreat King
Stayed 3 nights in September 2018
A Bijou”
It's not only a hotel - its a place fill full of peace. The design is amazing, the rooms are spacious, the personal very professional and try the best to give you the best stay. Anyway I will strongly recommend Alila Yangshuo,
Reviewed October 03, 2018
Dear Florence, Thank you for your time and fantastic review about our beautiful property Alila Yangshuo. We thrive to train our staff to be able to communicate and provide customer care to all our guests. I have past your comments to the team. We are pleased to hear that you enjoyed your experience and we look forward to welcome you back on your next visit to Yangshuo. From all the Alila Yangshuo Team thank you Ricardo Leal - General Manager
Responded October 03, 2018
Alila Yangshuo
6.8
Good
Waldemar from Poland
Couple
Sugar House Retreat Twin
Stayed 3 nights in July 2018
Beautiful setting but expensive”
If you looking for a romantic hideway, this is the place. However, there are two major inconvenients: the language barrier in communication with the staff and the food: pricey and not tasty. The prices of spa are insane.
Reviewed July 22, 2018
Dear Mr. Waldemar, Thank you for choosing Alila Yangshuo and for your time to provide us with your constructive feedback. We take our guests comments very seriously and we are actioning on some of the points you have highlighted as we have noticed this as a constructive valuable feedback. we thank you once again for your attention and do hope to welcome you back in the near future so you can see the improvements that we have done thanks to your valuable comments. Please do contact me directly should you wish to return. Kindest Regards, Ricardo
Responded July 25, 2018
Alila Yangshuo
10.0
Exceptional
karl from Australia
Solo traveler
Sugar House Deluxe Retreat King
Stayed 3 nights in November 2017
Just got what I needed”
After a few weeks exploring the fast paced cities of Korea and China I really needed a place to stop. Alila Yangshuo was the perfect last minute decision I will remember for a while to come. From the moment I stepped off the plane and was greeted by Aaron and our driver to the attentive Mark at checkin my welcome was seamless and warm. Personal touches like the GM coming to meet me at breakfast the first morning to all the smiling faces of the staff as they treated me by name each and everything day really made me feel looked after. Thank you Alila Yangshuo you are beautiful.
Reviewed November 23, 2017
Dear Karl, Thank you for your review and we are delighted that you enjoyed your experience at Alila Yangshuo. We do hope we provided you with a wow experience and looking forward to welcoming you back. Best wishes
Responded July 21, 2018
Alila Yangshuo
5.6
SHINYA from Japan
Solo traveler
Sugar House Retreat King
Stayed 2 nights in May 2018
スタイリッシュなホテル”
砂糖工場跡を中心に構成したホテル(客室は一部スイートを除き新築)。 とにかく建物と周囲の景観との調和がすばらしく何処を撮っても絵になる。 廃墟っぽい雰囲気や現代建築・アート好きな方であればハードは満足するでしょう。 ただサービスについては、外国人で意志疎通がままならないのもあるでしょうが スタッフの態度にホスピタリティが感じられない。頼んだ事はきちんとやってくれますが積極性が無い感じ。 アリラブランドだし料金も陽朔の中ではトップクラスですが、細かい所でラグジュアリーホテルらしくない部分が見受けられた。 サービスに期待せず、建築美を楽しむなら一度は滞在をお勧めします。 周囲には本当に何もないので、街や観光へはスタッフにお願いしてタクシーを呼んで下さい。 料金は行先によって料金は決まっています。
Reviewed July 04, 2018
Dear Shinya-sama, Thank you for sharing your recent experience with us, we are sorry you have encountered some of our shortcoming and at the same time, we are delighted that you have enjoyed the hotel and appreciated her designs. Rest assured that we are taking serious attention in trainings and strive to continue improving our guest experience. Wishing you the best!
Responded July 12, 2018
Alila Yangshuo
10.0
Exceptional
Hoi from Macau
Family with teens
Sugar House Retreat King
Stayed 2 nights in June 2018
非常舒服, 豐有歷史見證, 服務人員是國內難得一見的好”
標間已經住得很舒服, 小露台的空間也不小, 泳池非常寫意, 主要的餐廳有不同部局的角落, 早餐坐戶外, 下午茶可以坐另一邊看泳池景的, 晚餐的佈置也很有格調, 吃的價格小貴, 口味是走國際化的健康口味, 味道好但都不會太重, 兩個池塘簡直可以看幾天, 白天黃昏都有不同的感覺, 早上的瑜珈課地方很小, 5個人基本就滿了, 導師按渡假村level的來說算不錯, 進進出出都要叫車, 住了整整三天二夜接觸到的每一個服務人員, 什至每一個打掃阿姨, 每次與客服察肩而過她們都會主動指導你哪裡可以放把傘, 哪裡有東西看什么的, 國內二千多的酒店能有這個水平真是難得一見! 酒店會有蚊子, 到處都有提供自家品牌的驅蚊露, 還挺管用的, 我還買了幾罐。
Reviewed October 17, 2018
亲爱的客人,感谢您的积极和建设性的反馈,我们相信您未来的接待安排将继续获得经验保证。 我期待与您和您的家人以及酒店的所有员工分享经验.
Responded November 03, 2018
Alila Yangshuo
9.6
Exceptional
Eun from South Korea
Couple
Sugar House Retreat King
Stayed 2 nights in July 2018
Best of Best”
계림 가실 경우 꼭 하루만이라도 양숴에서 머무르다 가시길 바래요. 저는 오래전에 계림과 양숴를 둘 다 다녀와서, 고즈넉하고 좀더 시골처럼 정겨운 느낌의 양숴가 더 좋아서 이번에 양숴에만 있었답니다. 게다가 이런 훌륭한 호텔까지 생겨서 너무너무 좋았어요. 직원들이 영어는 서투르지만 너무 친절했고, 모기 안 물리게 이곳저곳 방충에 세심하게 신경써줘서 너무 고마웠답니다. 음식도 최상이요. +_+ 수영장은 두말할 것 없구요.
Reviewed November 05, 2018
귀하의 긍정적 인 피드백에 감사드립니다. 앞으로의 리셉션 일정도 언제나처럼 경험 보장을받을 수 있다고 믿습니다. 나는 호텔의 모든 직원들과 함께 당신과 당신의 가족의 경험을 고대하고 있습니다. Ricardo - 총괄 매니저
Responded November 06, 2018
Alila Yangshuo
8.4
Excellent
RONGLIN from China
Solo traveler
Sugar House Deluxe Retreat Twin
Stayed 2 nights in November 2018
性价比低”
酒店处在漓江边上,交通便利,离西街、遇龙河漂流终点处都很近,开车过去没多远。酒店泳池风景很美!也就此处是亮点,吸引眼球。其他的配套设施服务跟不上,山居房大门靠着马路边,晚上客房很吵,而且房间没有放置垃圾桶,整个客房只有洗手间放置一个。酒店早餐品种不多,选择余地过少,有些菜品的托盘都是空的。酒店的服务员还是蛮热情的。酒店定价过高,同等价格的情况,设施和服务跟悦榕庄简直不是一个档次!
Reviewed November 10, 2018
尊敬的客人,感谢您的反馈,我们相信您未来的接待安排将继续获得经验保证。 我期待与您和您的家人以及酒店的所有员工分享经验。 Ricardo - 总经理
Responded November 13, 2018
Alila Yangshuo
10.0
Exceptional
zhuang from China
Couple
Sugar House Retreat King
Stayed 1 night in January 2018
Exceptional”
大家都写的那些赞美的话就不多说了,总之,住宿体验不错,还升级了房间。
Reviewed October 14, 2018
尊敬的客人,感谢您的积极反馈,我们相信您未来的接待安排也将一如既往地获得经验保证。 我期待着您和您的家人与酒店全体员工的共同体验。 Ricardo - 总经理
Responded October 16, 2018
Alila Yangshuo
7.6
Very good
Cui from China
Family with young children
Sugar House Retreat Twin
Stayed 2 nights in October 2018
休闲度假是个不错的地方”
整体都不错
Reviewed October 13, 2018
尊敬的客人,感谢您的积极反馈,我们相信您未来的接待安排也将一如既往地获得经验保证。 我期待着您和您的家人与酒店全体员工的共同体验。
Responded October 16, 2018
Alila Yangshuo
10.0
Exceptional
Yanwen
Couple
Sugar House Retreat King
Stayed 1 night in September 2018
服务让人贴心”
由于忘记带化妆棉 客房服务送来一大堆 服务值得肯定 一个在日本学设计的朋友说这家店是国内两个知名设计师设计的 果然是非常了得 唯一不足就是只有一家餐厅 选择略少
Reviewed September 26, 2018
尊敬的贵宾,感谢您的积极反馈,我们相信您未来的接待安排也将能得到一如既往的体验保证。本人携酒店全体员工也期待您本人与家人的莅临体验。Ricardo Leal--总经理
Responded October 02, 2018
Alila Yangshuo
10.0
Exceptional
Xinwei from China
Family with young children
Sugar House Deluxe Retreat Twin
Stayed 3 nights in August 2018
非常有特色又很贴心的酒店”
可以看出来是一家网红酒店,但是难能可贵的是酒店无论从硬件还是软件都非常让我们满意!废旧糖厂改造的现代化酒店,既保留了原来的风貌,又在硬件上给客人很好的入住体验。泳池的浅池也非常适合小朋友。照相非常有感觉。最满意的是酒店的工作人员都非常的热情贴心,也非常淳朴。可以感觉到她们的服务是有思考的。印象最深的一次是我带着两个孩子,推着一辆婴儿车去吃早饭,一个相向而行的工作人员看见我们马上就折返回去帮我打开餐厅的门(因为那个门需要一直顶着)然后还帮我把婴儿车抬上台阶。感觉特别贴心。非常好!强烈推荐!
Reviewed August 30, 2018
尊敬的贵宾,感谢您对阿丽拉糖舍的认可,请确信我们将一如既往地保持最佳品质迎接您和家人对再次光临。 冯瑞--总经理
Responded September 07, 2018
Alila Yangshuo
9.6
Exceptional
wenjia from China
Couple
Sugar House Retreat King
Stayed 2 nights in December 2017
很棒的跨年体验”
最爱酒吧的调酒。房间设施也很用心,如果活动再多一些,餐厅菜品再丰富一些就更完美了。可以安静度假的好地方。
Reviewed July 24, 2018
尊敬的客人,感谢您宝贵的评论。非常高兴您选择了阳朔阿丽拉酒店,我们正在持续不断的改进只为您提供更加细致的服务与入住体验,诚挚期待您下一次的光临!祝您与家人生活愉悦! Ricardo Leal
Responded July 25, 2018
Alila Yangshuo
9.2
Exceptional
chen from China
Couple
Sugar House Retreat Twin
Stayed 1 night in July 2018
很有特色”
吃住一流;夜间大车过往噪音是唯一不足!
Reviewed July 20, 2018
尊敬的客人,感谢您宝贵的评论。非常高兴您选择了阳朔阿丽拉酒店,我们正在持续不断的改进只为您提供更加细致的服务与入住体验,诚挚期待您下一次的光临!祝您与家人生活愉悦! Ricardo Leal
Responded July 25, 2018
Alila Yangshuo
8.0
Excellent
Xinyue
Couple
Sugar House Retreat King
Stayed 3 nights in July 2018
总体可以,细节上很多方面一般”
总体环境不错,地理位置也挺好的,虽然在道路边上,但关上门窗还是非常清静,呆着很放松。早餐不错,中午和晚上酒店的吃的性价比不高,价格偏贵且味道上不去。泳池相关配套设施什么的真的仅限于看上去不错,池边的躺椅其实竹的就够了,垫子太多余了,尤其雨季天气变化大,下过雨之后再出太阳,就没法躺,必须把垫子搬开,而且看上去会很脏。不知道泳池究竟多长周期换一次水,游了两次泳,重度尿道炎了,目前正在尿血,接受治疗中。住的方面,一次性牙刷,两个人的包装拆开牙刷不一样,其中有一种比较差很像那种招待所牙刷,梳子也就是一次性的塑料梳子,很脆很不好用。原本以为洗浴类产品会比较好但实际也非常普通,不如平常家里使用的产品。枕头有少许异味,环境比较潮湿加上之前的住客可能头真的很油,导致睡一晚上头上有点怪味道。环境和服务都不错,但细节上很多很多需要提高的地方,我是看了非常多好的评论来住的,因此细节上相对就比较失望,写出来也是希望给到一个参考,以及真心的希望有所改进。
Reviewed July 11, 2018
您好,感谢您光临阿丽拉阳朔糖舍!也十分感谢您分享入住体验,您的意见我已反馈给相关部门,我们会再接再厉提高服务品质,期待您的再次光临!
Responded July 13, 2018
Alila Yangshuo
9.6
Exceptional
quan from China
Couple
Sugar House Deluxe Retreat King
Stayed 1 night in June 2018
惊喜不断”
慕名而来,原以为建筑及装修改造已经十分出彩,没想到酒店服务细节及产品更深入人心。洗浴产品味道简直不要太好,又另买了一套带回家。餐厅服务及食品都非常新鲜好吃。酒店服务人员也是一对一特殊服务,整体感觉非常好!
Reviewed July 06, 2018
尊敬的客人,感谢您宝贵的评论,我们非常高兴您选择了阳朔阿丽拉酒店。希望我们可以在不久的将来再次欢迎您的到来!祝您一切顺利,生活愉快!
Responded July 21, 2018
Alila Yangshuo
9.6
Exceptional
XUAN from Hong Kong
Family with teens
Sugar House Deluxe Retreat King
Stayed 2 nights in June 2018
带爸妈旅游的好选择”
体验多样 员工服务很高 爸妈玩的很开心
Reviewed July 03, 2018
尊敬的客人,感谢您宝贵的评论。我们很高兴您以及您父母选择了阳朔阿丽拉酒店,我们热切期待能够在不久的将来与您以及您的家人朋友再次于阿丽拉酒店相遇!祝您生活愉悦!
Responded July 21, 2018
Alila Yangshuo
12
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