Aloft Kuala Lumpur Sentral

Aloft Kuala Lumpur Sentral

No 5 Jalan Stesen Sentral, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Guestroom Aloft Kuala Lumpur Sentral
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     Aloft Kuala Lumpur Sentral

    Guest reviews

    8.7
    Excellent
    /10
    (5537 reviews)See what guests said
    9.0
    Exceptional cleanliness
    Recommended by 96% of guests

    Property highlights

    • 100 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    This property is in high demand!Booked 26 times in the last 2 days | 11 travelers are looking at this property right now
    Exceptional
    Location
    9.3
    See map
    Exceptional location - 1.27 kilometers from city center
    Popular neighborhood
    Nearby
    Popular
  • Nu Sentral Mall40 m
  • KL Sentral Left Luggage Office150 m
  • Nu Sentral180 m
  • Little India - Kuala Lumpur220 m
  • Sam Kow Tong Temple290 m
  • Language Classes at YMCA380 m
  • Little India Brickfields410 m
  • Methodist Kolej510 m
  • Museum Volunteers Malaysia550 m
  • National Museum of Malaysia550 m
  • Value for money8.4
    Distance to city center10 KM
    Location rating9.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport14.7 km
    Select your room
    9.0
    Excellent
    Room comfort & quality
    Loft Twin Room
    Loft Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Non-smoking
    • 2 king beds
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    Urban Twin Room
    Urban Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Shower
    • 2 double beds
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    Sweet Suite
    Sweet Suite
    ...
    • Room size: 69 m²/743 ft²
    • Shower
    • 1 super king bed
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    Corner King Room
    Corner King Room
    ...
    • Room size: 33 m²/355 ft²
    • Shower
    • 1 super king bed
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    Breezy Suite
    Breezy Suite
    ...
    • Room size: 69 m²/743 ft²
    • Shower
    • 1 super king bed
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    Loft With Breakfast
    Loft With Breakfast
    ...
    • Shower
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    Urban Room (DAILY)
    Urban Room (DAILY)
    ...
    • Shower
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    Loft Room (DAILY)
    Loft Room (DAILY)
    ...
    • Non-smoking
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    Loft - Best Available Rates
    Loft - Best Available Rates
    ...
      Enter dates to see prices
      Urban -Best Available Rates
      Urban -Best Available Rates
      ...
        Enter dates to see prices
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        More about Aloft Kuala Lumpur Sentral

        More about Aloft Kuala Lumpur Sentral

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Asian cuisine
        Asian cuisine
        The Loaf Bakery & Bistro
        90 m Asian, Cafe
        Sambal and Sauce
        120 m Asian, Halal, Indian
        Occubite Pastry Express
        130 m Asian
        Chinese cuisine
        Chinese cuisine
        Loke Fatt Restaurant
        280 m Chinese
        OldTown White Cofee
        290 m Chinese
        HSBC - Hot & Spicy Bangsar Cuisine
        1.5 km Chinese
        Halal food
        Halal food
        Aroma Restaurant
        410 m Halal, Indian
        Tarbush
        780 m Halal, Lebanese, Middle Eastern
        Vinni Jeyaa Banana Leaf Curry House
        1.6 km Halal, Indian, Vegan

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (5537)Booking.com Reviews (4403)
        8.7
        /
        10
        Cleanliness9.0
        Facilities8.6
        Location9.3
        Room comfort and quality9.0
        Service8.6
        Value for money8.4
        Provided by verified guests of Agoda
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        All guests (5537)
        All room types

        Show reviews that mention 

        Showing 3623 verified guest comments
        12345
        8.0
        Excellent
        Rabaah from Singapore
        Family with teens
        Stayed 3 nights in January 2019
        2nd stay in Aloft KL”
        What I like about this hotel is the location. Just walking distance to KL Sentral and everywhere is accessible by the trains / public transport. This time we were given the 17th floor rooms (2 rooms). Unfortunately the carpets did feel like it needed some cleaning. Otherwise, everything else was like we remembered when we stayed in 2018. Staff at the reception was very accommodating to our needs as we got our high floor rooms as requested. An enjoyable stay. Would definitely stay here again in our future trips to KL.
        Reviewed February 13, 2019
        5.6
        from Thailand
        Family with teens
        Urban room, Guest room, 2 Queen
        Stayed 4 nights in February 2019
        Expensive for poor service”
        I've stayed in this hotel many times last year. Unfortunately this time around it was unsatisfactory. Stayed for four nights on the 15th floor. Housekeeping staff did a poor job at maintaining the room. I had to call the operator almost every day to ask for towel, refuel drinks and such. The room's blind didn't close properly and it a state of disrepair. For the money spent, it was just not worth it.
        Reviewed February 11, 2019
        8.4
        Excellent
        Shirin from Kyrgyzstan
        Family with young children
        Loft room, Guest room, 2 Queen
        Stayed 4 nights in December 2018
        Excellent”
        Trendy hotel with an emphasis on fun atmosphere. Reception staff seemed a tad bit ditzy. Didn’t get the two rooms on the same floor as requested which created havoc for our family group with the key cards and elevators. Overall it’s a nice hotel with pleasant amenities. The staff at Nook restaurant are hospitable and wonderful. The staff at the downstairs bar are amazing and considerate. Pool water could be cleaner!
        Reviewed January 10, 2019
        8.4
        Excellent
        Jay from Malaysia
        Business traveler
        Loft room, Guest room, 1 King
        Stayed 1 night in December 2018
        😔”
        1) water pressure is low 2) windows blind is not working properly and well maintained 3) in room dining, ordered the fried calamari... got only the head part and the worst is i dont eat the head part... should mention it in the menu u only afford to serve head calamari with a really high price... Thanks
        Reviewed January 05, 2019
        9.2
        Exceptional
        from Thailand
        Family with teens
        Stayed 1 night in November 2018
        Great location”
        The hotel room was clean and well maintained. The hotel's staff were courteous and friendly. The hotel is located next to a shopping mall and KL Sentral - so transportation via train, LRT and MRT is not a problem.
        Reviewed January 02, 2019
        8.8
        Excellent
        SUFIAN from Brunei Darussalam
        Family with young children
        Stayed 2 nights in December 2018
        Ideal location and shopping area”
        Hotel locations is very good despite its lobby is quite difficult to find from basement after the shuttle bus disebarkment. Better use elevator and go to C Level and read the above signage for Aloft. You have to pass few restaurant outlet before prompted with Aloft front door sign. Move straight to the elevator to lobby for check in. Overall it is recommended for every family and it is easy to go around the city from KL Sentral terminal.
        Reviewed December 30, 2018
        10.0
        Exceptional
        Nuratikah from Singapore
        Couple
        Stayed 1 night in December 2018
        Superb!!!”
        Firstly thank you so much to Aloft manager Rubel & staff for giving my husband a surprise for his birthday decorating the room with balloons,delicious cake & personal note too! It was very thoughtful he was very happy & touched! Even i was surprised too! Thank you so much :) Superb hotel!Everything you need is ready in your room! Check in was fast and they have express check out! Everything is fast! Train to KLIA is 1min walk away great if you have an early flight and they even have counter for some airlines to check in and get boarding pass so you don't have to queue at the airport. Hotel even provide cup holder so you can make your own coffee or tea and bring it out with you! I will definately recommend Aloft! We stayed for 1night but it was a memorable stay thanks to Aloft!
        Reviewed December 29, 2018
        8.4
        Excellent
        Pooi from Singapore
        Solo traveler
        Stayed 1 night in December 2018
        NA”
        Room is kind of hot during day time ,Aircon temperature is not flexible enough , I think it’s not able to control the Aircon system during day time. One time I was given a room facing mid day sun, it was really hot when I had a couple of friends visited me in my room. I am always choosing between Aloft and Le Meridien when I am traveling and staying in KL.
        Reviewed December 26, 2018
        8.8
        Excellent
        Siti from Singapore
        Family with teens
        Stayed 2 nights in December 2018
        Hotel in strategic location ”
        I had been to Aloft every year for the past few years and I have been very happy with the service, rooms, facilities, strong & stable wifi & it's excellent location. But this time, I had a bad experience with the staff. A relative checked in at 4.30pm but rooms are not ready. After some persistent questions, it seemed that they didn't update with housekeeping. When I checked in the next day, the same thing happened. It was 5.30pm & rooms are still not ready. It was during weekdays & they claimed 'overbooked'! Only when a superior came to check that we finally got our rooms. The staff is not well-trained to handle situations. What happened to the staff that we knew before? I may want to go to other hotels near the vacinity instead.
        Reviewed December 24, 2018
        10.0
        Exceptional
        Wan from Malaysia
        Business traveler
        Loft room, Guest room, 1 King
        Stayed 1 night in December 2018
        one stop for all”
        we love everything about this hotel, chick and vibrant and everything in the room is free (the bar). 24hours dine in service the food is delish and there is an attached mall if u need for quick shop and eat. location is superb as it located at KL Sentral. requested on early check in and they gave us in :)
        Reviewed December 23, 2018
        10.0
        Exceptional
        KAREN from Malaysia
        Couple
        Stayed 2 nights in December 2018
        Convenient location and shopping”
        Firstly, thank you very much aloft KL Sentral for letting me check in early. I really appreciate it. The room is spacious. Getting to the hotel is easy from klia/klia2 coz you can Grab a ride, get an airport taxi and most conveniently, you can get on the KLIAexpress train and from KLSentral just go up the escalator towards Nusentral Mall and turn right when you see tealive stall and llaollao yogurt ice cream, walk straight and you'll reach aloft. But you need to go down 1 floor to get to reception. The front office staff were very efficient and accomodating. Going places is easy because you can get on the monorail, LRT, Ktm komuter and MRT from kl sentral. If you love shopping, aloft is attached to nusentral mall. Lots of food and ease of transport. Hope this is helpful.
        Reviewed December 19, 2018
        10.0
        Exceptional
        Ahmad from Malaysia
        Couple
        Stayed 1 night in November 2018
        Very nice & clean hotel”
        Opposite transportation hub and shopping complex, shopping & food are easily available, connectivity to other parts of kl using lrt, commuter train and buses and to the rest of malaysia by train/ electric train express are nearby.
        Reviewed November 27, 2018
        9.2
        Exceptional
        Heru from Indonesia
        Business traveler
        Stayed 2 nights in November 2018
        Great Hotel ”
        Hi, this is my fifth stay at Aloft and still amazing hotel when doiun some work in KL. but need to improve on the breakfast at Nook. the food need more changing due in the last stayed in here still same. Thanks
        Reviewed November 26, 2018
        8.4
        Excellent
        from Thailand
        Group
        Stayed 1 night in November 2018
        Good hotel location”
        Clean bedroom and bathroom. Hotel is at a good location, which is near to NU Sentral Mall, KL Sentral, banks, ATMs, restaurants, clinics and roadside food stalls. A slight issue with housekeeping - there was four of us, but the personnel only provided three towels.
        Reviewed November 20, 2018
        9.2
        Exceptional
        Bernardine from Singapore
        Couple
        Loft room, Guest room, 1 King
        Stayed 2 nights in January 2019
        Functional and accesible”
        What an awesome location, so close to KL Sentral, which makes travelling from KLIA2 so much easier. Also attached to a mall, serves up more convenience and accessibility to all other areas and shopping malls. Staff were readily helpful, polite and friendly. Will definitely be back when returning to KL.
        Reviewed January 29, 2019
        9.6
        Exceptional
        Ramasamy from Singapore
        Couple
        Loft room, Guest room, 1 King
        Stayed 2 nights in January 2019
        Aloft KL Hotel”
        Great Location. Good food around at Nu Sentral and around Brickfields. Indian food a lot as Little India is just a stone throw away. All trains & bus links at KL Sentral. Right at Hub of transport Recommended. Large Clean Rooms welcomes you
        Reviewed January 27, 2019
        6.0
        Nasuha from Malaysia
        Solo traveler
        Stayed 1 night in August 2018
        The Worst Experience ”
        I have been to 3 star and even to 4 star hotel before and what make staying at a hotel ended in a disappointment was how the staff treated their customer. Aloft has the most comfortable bed, exclusive room with beautiful view and I have stayed there for couple of times. However, for this trip to my disappointment, I ended been given a disable room, were mock and not treated well by the front desk staff (they even whisper among themselves in front of me), they kept me waiting when I asked to use the computer, and I had to wait again when I asked to add another night stay there. To the me who was tired due to the long journey by train, arrived late at night, was not treated well and had received such a room, I am quite sad. Despite that, I would like to dedicate my gratitude to some of the staff who help me print out my bus ticket (since the service printer malfunction) and the housekeepers who was generous enough to supply me with extra mineral water. They were the heroes of all.
        Reviewed January 22, 2019
        8.4
        Excellent
        Sulastri from Singapore
        Family with teens
        Stayed 2 nights in December 2018
        Excellent location”
        Check in process was smooth but room is not ready despite i arrived 3 hrs later than stated check in time. Got my third room almost to 8pm that is after the excellent service rendered by Mr Wannku (if i get the name correctly) His is so professional dealing with customer and kudos. Otherwise, Aloft is still my choice of stay.
        Reviewed January 16, 2019
        8.8
        Excellent
        Aldrin from Thailand
        Business traveler
        Loft room, Guest room, 1 King
        Stayed 1 night in January 2019
        Good location, service and facilities”
        Ideal for business travel or even if you are in town as a tourist. Exceptional location right next to KL Sentral station to get to and from KLIA / KLIA 2 by KL Express.
        Reviewed February 07, 2019
        10.0
        Exceptional
        Tanja from Finland
        Business traveler
        Loft room, Guest room, 1 King
        Stayed 3 nights in January 2019
        The best hotel experience ever”
        Excellent location, facilities and services. Real value for money.
        Reviewed February 01, 2019
        12345
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        Aloft Kuala Lumpur Sentral
        |Excellent 8.7
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        • Exceptional location
        • Thean Hou Temple
        • KL Sentral Railway Station is within 0.1 km