Anantara Eastern Mangroves Hotel & Spa
Anantara Eastern Mangroves Hotel & Spa
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"Breakfast was amazing and the stay was extremely pleasant."

Amin

2 May 2018

Deluxe Balcony - Guestroom Anantara Eastern Mangroves Hotel & Spa
Deluxe Balcony - Guestroom
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Lobby Anantara Eastern Mangroves Hotel & Spa
Lobby
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Interior view Anantara Eastern Mangroves Hotel & Spa
Interior view
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Interior view Anantara Eastern Mangroves Hotel & Spa
Interior view
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Excellent
Location
8.7
See all 57 photos Anantara Eastern Mangroves Hotel & Spa
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Removed from saved list
2016

Anantara Eastern Mangroves Hotel & Spa

Excellent location
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Excellent
From 446 reviewsSee what guests said
8.8
Recommended by 86% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

Room choices
9.4
Exceptional
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
Royal Suite
Royal Suite
...
  • Nature view
  • 1355 m²/14585 ft²
  • 4 super king beds
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Deluxe Mangrove Balcony
Deluxe Mangrove Balcony
...
  • Nature view
  • 57 m²/614 ft²
  • 2 single beds or 1 king bed
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Kasara Executive Balcony
Kasara Executive Balcony
...
  • City view
  • 57 m²/614 ft²
  • 1 king bed or 2 single beds
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Kasara Mangroves Suite
Kasara Mangroves Suite
...
  • Nature view
  • 180 m²/1938 ft²
  • 1 king bed
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Deluxe Balcony
Deluxe Balcony
...
  • City view
  • 57 m²/614 ft²
  • 1 king bed or 2 single beds
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Anantara Mangroves Pool Suite
Anantara Mangroves Pool Suite
...
  • Nature view
  • 180 m²/1938 ft²
  • 1 king bed
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Kasara Executive Mangroves Balcony
Kasara Executive Mangroves Balcony
...
  • Nature view
  • 57 m²/614 ft²
  • 1 king bed
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Kasara Mangroves Balcony Room
Kasara Mangroves Balcony Room
...
  • Bathtub
  • Balcony/terrace
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Shower and bathtub
  • Balcony/terrace
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Kasara Balcony Room
Kasara Balcony Room
...
  • Shower and bathtub
  • Balcony/terrace
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More about Anantara Eastern Mangroves Hotel & Spa

More about Anantara Eastern Mangroves Hotel & Spa

"Great hotel , impressive decoration, lots of dining choices..."

Reviewed 17 January 2018

ANNA M. from Greece

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staff is very warm and welcoming."

Sonali from United Arab Emirates

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The Kasara Executive Lounge is currently closed until further notice. Guests staying in Executive room types may have breakfast in the room or at the Ingredients restaurant. All-day refreshments and pre-dinner drinks from 05:00 PM to 07:00 PM can be enjoyed at Mangrove Lounge.

Real reviews from real guests

Agoda Reviews (446)Booking.com Reviews (2086)
8.8
Cleanliness9.3
Facilities8.6
Location8.7
Room comfort and quality9.4
Service8.9
Value for money8.4
Provided by verified guests of Agoda
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Showing 303 verified guest comments
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2.0
Shaheena from United Arab Emirates
Family with teens
Deluxe Balcony
Stayed 2 nights in August 2018
I didn’t feel welcomed in this hotel and the facilities were pathetic.”
I booked 2 rooms in the hotel for my family of four and it was a very disappointing experience. Even though the property was pretty empty, requests were not considered. The table in my room had coffee stain when I checked in, the house keepers did not clean it even during my stay. The bed linen did not feel clean and crisp. I was informed that the gym will be open 24 hours and when my son went at 12 am, it was already locked. Before going to the hotel, I already informed that my stay was to celebrate both my children’s b’day, and it would be great if the hotel could make it special. I received an email saying a small cake will be provided but nothing was provided while we were there. While I was working out in the Ladies Gym a male instructor walked in without saying anything. I was totally shocked as I am a Muslim woman who wears a hijab and at that time I was not properly covered. His female colleague was apologetic but this is unacceptable.
Reviewed August 27, 2018
Dear Shaheena, Thank you for your feedback provided. As a company we greatly value your feedback as we constantly strive to maintain a consistently high standard of service. I was therefore concerned to read that on this occasion we did not meet your expectations. We have noted your comment about cleanliness and I would like to assure you that we will review this with our team in order to avoid such from occurring again in future. Regarding the gym, it is opened 24hrs however you need to access with the room key as the doors will be closed. I deeply apologize as well for the incident with our instructor, please rest assured that I will personally look into this matter. Kind Regards, Wael S. Area General Manager
Responded August 27, 2018
Anantara Eastern Mangroves Hotel & Spa
10.0
Exceptional
Mannilyn from United Arab Emirates
Family with young children
Deluxe Balcony
Stayed 1 night in August 2018
Exceptional”
10 out of 10!
Reviewed August 26, 2018
Dear Mannilyn, Thank you very much for visiting at Anantara Eastern Mangroves Hotel & Spa! I am very happy to see that you have enjoyed your visit to Anantara Eastern Mangroves Hotel & Spa. Dear Mannilyn, we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded August 27, 2018
Anantara Eastern Mangroves Hotel & Spa
10.0
Exceptional
Mannilyn from United Arab Emirates
Family with young children
Deluxe Balcony
Stayed 1 night in August 2018
Exceptional”
Best experience so far!
Reviewed August 23, 2018
Dear Mannilyn, Thank you for sharing your experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us. Dear Mannilyn, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded August 23, 2018
Anantara Eastern Mangroves Hotel & Spa
6.8
Good
Ali from Saudi Arabia
Family with young children
Deluxe Balcony
Stayed 2 nights in August 2018
Lack of smiley faces at the reception ”
Checking in takes along time, during my check in the staff received a call and she ignored me and continued with other customer, although, i have made un electronic check in. Very good gys and nice pool Good staff for cars arrangements Good thing
Reviewed August 16, 2018
Dear Ali, Thank you for sharing your positive and constructive feedback with us. We have taken note of your comment and would like to take this opportunity to apologies for the unsatisfying experience you had at our hotel. Your feedback has been brought to the attention of the Managers and we will have a look into this an in order to ensure a better service. Once again thank you very much for bringing this to our attention and we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded August 16, 2018
Anantara Eastern Mangroves Hotel & Spa
9.6
Exceptional
Marwan from United Arab Emirates
Family with teens
Deluxe Balcony
Stayed 1 night in July 2018
فندق يستحق الزيارة”
الغرف واسعة ونظيفة والفطور جيد
Reviewed July 31, 2018
Dear Marwan, Thank you for taking some of your valuable time and rating Anantara Eastern Mangroves Hotel & Spa. We are very happy to see your exceptional rating for your most recent visit at the hotel. This is the kind of feedback which motivates us in order to provide an even better service every day. Dear Marwan, I am looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded August 02, 2018
Anantara Eastern Mangroves Hotel & Spa
9.2
Exceptional
Arun from United Kingdom
Couple
Double
Stayed 2 nights in July 2018
Exceptional”
Excellent hotel although not very close to many main sights unless taking cab
Reviewed July 26, 2018
Dear Arun, Thank you for sharing your experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us. Dear Arun, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded July 29, 2018
Anantara Eastern Mangroves Hotel & Spa
9.6
Exceptional
Thanzeem from India
Couple
Deluxe Balcony
Stayed 1 night in July 2018
Excellent place to getaway from the city”
Pros: clean, great location, superb service. Cons: slightly overpriced for the size of the property and the pool is dismal
Reviewed July 22, 2018
Dear Thanzeem, Thank you very much for visiting at Anantara Eastern Mangroves Hotel & Spa! I am very happy to see that you have enjoyed your visit to Anantara Eastern Mangroves Hotel & Spa. We have noted your comments and we will look into those. Dear Thanzeem, we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded July 29, 2018
Anantara Eastern Mangroves Hotel & Spa
9.6
Exceptional
Salah from United Arab Emirates
Family with young children
Deluxe Balcony
Stayed 1 night in July 2018
Recommend stay here”
Why not staying here ?? Every thing is perfect Just the Spa price bit high
Reviewed July 17, 2018
Dear Salah, Thank you very much for visiting at Anantara Eastern Mangroves Hotel & Spa! I am very happy to see that you have enjoyed your visit to Anantara Eastern Mangroves Hotel & Spa. Dear Salah, we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded July 17, 2018
Anantara Eastern Mangroves Hotel & Spa
10.0
Exceptional
Salah from United Arab Emirates
Family with young children
Deluxe Balcony
Stayed 1 night in July 2018
Nice stay ”
Value for money and its in excellent location , the room size is big if you compare it with other hotels in the area , swimming pool great , nice staff
Reviewed July 17, 2018
Dear Salah, Thank you for sharing your experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us. Dear Salah, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded July 17, 2018
Anantara Eastern Mangroves Hotel & Spa
10.0
Exceptional
Hira from United Arab Emirates
Couple
Deluxe Balcony
Stayed 2 nights in May 2018
Exceptional”
Breakfast variety was average. Amazing hotel and staff
Reviewed July 16, 2018
Dear Hira, Thank you very much for visiting at Anantara Eastern Mangroves Hotel & Spa! I am very happy to see that you have enjoyed your visit to Anantara Eastern Mangroves Hotel & Spa. Dear Hira, we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded July 16, 2018
Anantara Eastern Mangroves Hotel & Spa
9.6
Exceptional
Robert from United Arab Emirates
Family with young children
Deluxe Balcony
Stayed 1 night in July 2018
Great service”
When it comes to 5 star hotels, often it's the service that makes all the difference, as the facilities are top class anyway. in the case the service was great, especially at breakfast time.
Reviewed July 16, 2018
Dear Robert, Thank you for sharing your experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us. Dear Robert, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded July 16, 2018
Anantara Eastern Mangroves Hotel & Spa
10.0
Exceptional
Conor from United Arab Emirates
Couple
Deluxe Balcony
Stayed 1 night in July 2018
The staff are wonderful. The facilities are outstanding. Really enjoyed the entire experience!! ”
The entire experience is amazing! The service and staff are fantastic. Having the late check out option was wonderful.
Reviewed July 08, 2018
Dear Conor, Thank you for sharing your great experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us overall. It is very pleasing to read that you enjoyed the service offered by our team. Personalized service is of great importance to Anantara, and we invest heavily into training to ensure every guest feels special. Thank you for taking the time to appreciate this service. Your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. Dear Conor, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
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Anantara Eastern Mangroves Hotel & Spa
4.8
Mark from United Arab Emirates
Couple
Kasara Executive Mangroves Balcony
Stayed 3 nights in May 2018
A once great hotel that no longer cares for its customer”
Don’t get the Kasara lounge as they have removed half the features even though they are still advertised on the website. There are still a few very good staff members but there are far more staff that don’t know what they are doing, it took over an hour to check in due to the poor girl not having a clue. Breakfast was also a farce and my wife asked for hot water (the tea was so bad we had gone to the shop next door to buy tea bags). The staff brought a glass pot that had ben used for coffee and still had a lot of visible coffee grounds floating in it. The staff didn’t see the problem.
Reviewed July 01, 2018
Dear Mark, Thank you for sharing your feedback. We have taken note of your comment and would like to take this opportunity to apologies for the unsatisfying experience you had at our hotel. Your feedback has been brought to the attention of the Managers and we will have a look into this an in order to ensure a better service. Dear Mark, once again thank you very much for bringing this to our attention and we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded July 02, 2018
Anantara Eastern Mangroves Hotel & Spa
9.6
Exceptional
ahmed from United Arab Emirates
Couple
Deluxe Balcony
Stayed 3 nights in November 2017
one of the most beautiful view in abu dhabi”
mangrove view is the best to enjoy your stay. club with out door sitting and mangrove view is amazing must try it with afternoon tea. the outdoor buffet is also amazing and unique
Reviewed June 13, 2018
Dear Ahmed, Thank you for sharing your experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us. Dear Ahmed, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded June 14, 2018
Anantara Eastern Mangroves Hotel & Spa
3.6
Naveen from United Arab Emirates
Group
Deluxe Balcony
Stayed 1 night in May 2018
Horrible property ”
We were not at all satisfied by the property , there was nothing as shown in the pictures ! The main pool was closed we were sent to a residence pool, the staff was really rude . Breakfast was horrible never had such a breakfast in a 5* property , only the room was nice and spacious.
Reviewed May 20, 2018
Dear Naveen, Thank you for sharing your feedback. We have taken note of your comment and would like to take this opportunity to apologies for the unsatisfying experience you had at our hotel. Your feedback has been brought to the attention of the Managers and we will have a look into this an in order to ensure a better service. Dear Naveen, once again thank you very much for bringing this to our attention. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded May 21, 2018
Anantara Eastern Mangroves Hotel & Spa
7.6
Very good
Max from Malaysia
Business traveler
Stayed 2 nights in May 2018
Nice location, good hotel with easy access to waterfront restaurants, shops”
Nice location, good hotel with easy access to waterfront restaurants, shops
Reviewed May 14, 2018
Dear Max, Thank you for sharing your experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us. Dear Max, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded May 14, 2018
Anantara Eastern Mangroves Hotel & Spa
10.0
Exceptional
Marc from United Kingdom
Solo traveler
Stayed 1 night in May 2018
Very good”
Good stay
Reviewed May 13, 2018
Dear Marc, Thank you very much for visiting at Anantara Eastern Mangroves Hotel & Spa! I am very happy to see that you have enjoyed your visit to Anantara Eastern Mangroves Hotel & Spa. Dear Marc, we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded May 13, 2018
Anantara Eastern Mangroves Hotel & Spa
4.8
Jade from United Arab Emirates
Couple
Deluxe Balcony
Stayed 1 night in May 2018
Acceptable”
Main pool was closed and they told us last minut. Poor staff service
Reviewed May 12, 2018
Dear Jade, Thank you for sharing your feedback. We have taken note of your comment and would like to take this opportunity to apologies for the unsatisfying experience you had at our hotel. Dear Jade, once again thank you very much for bringing this to our attention and we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel &
Responded May 13, 2018
Anantara Eastern Mangroves Hotel & Spa
9.2
Exceptional
Amin from Canada
Couple
Stayed 3 nights in April 2018
extremely comfortable stay”
really enjoyed the hotel for a 3 day break. breakfast was amazing and the stay was extremely pleasant.
Reviewed May 02, 2018
Dear Amin, Thank you very much for visiting at Anantara Eastern Mangroves Hotel & Spa! I am very happy to see that you have enjoyed your visit to Anantara Eastern Mangroves Hotel & Spa. Dear Amin, we are looking forward of welcoming you back soon. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
Responded May 13, 2018
Anantara Eastern Mangroves Hotel & Spa
10.0
Exceptional
Joyce from United States
Couple
Deluxe Room
Stayed 2 nights in April 2018
Little piece of paradise ”
This is the first booking through Agoda and it won’t be the last. We got a great rate for a gorgeous room overlooking the mangroves and waterways with a view of the skyline. From the moment we arrived staff were welcoming and attentive for all our needs. While there are restaurants in the hotel, we did not eat at any of them so can’t comment on those. When you go out the rear of the hotel there are a number of very good restaurants, a grocery and even a Starbucks. The good news is that the hotel is outside the inner city. so you need to taxi wherever you need to go. That’s also the good news because it’s like an oasis. Looking forward to returning.
Reviewed April 30, 2018
Dear Joyce, Thank you for sharing your great experience at Anantara Eastern Mangroves Hotel & Spa. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your stay with us overall. It is very pleasing to read that you enjoyed the service offered by our team. Personalized service is of great importance to Anantara, and we invest heavily into training to ensure every guest feels special. Thank you for taking the time to appreciate this service. Your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. Dear Joyce, thank you for choosing the Anantara Eastern Mangroves, I hope that we will be able to welcome you back to Anantara Eastern Mangroves in the not too distant future. Kind Regards, Wael S. Area General Manager at Anantara Eastern Mangroves Hotel & Spa
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Anantara Eastern Mangroves Hotel & Spa
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